Remarks
Action
Step
Before calling technical assis-
tance prepare the following:
1. Write down your scanner
model name and serial number.
The serial number is the 5 char-
acter string printed on a label on
the back of the scanner.
2. Write down your Firmware
version.
3. See the section How to identi-
fy the firmware version running
in the scanner?.
4. There are 4 diagnostic LEDs
at the scanner back.
Their current lighting status may
tell the technician something
about the error. Write down the
lighting and color pattern of the
diagnostic LEDs.
2
Chapter 10 - Trouble Shooting
89
Technical Assistance
Summary of Contents for CS4236
Page 1: ...o Océ CS4236 User Manual Océ CS4236 Océ User manual ...
Page 7: ...Chapter 1 About this Manual o ...
Page 9: ...Chapter 2 Overview of the Scanner o ...
Page 12: ...Chapter 2 Overview of the Scanner 12 Overview of the scanner ...
Page 13: ...Chapter 3 Installation o ...
Page 20: ...Chapter 3 Installation 20 Installation ...
Page 21: ...Chapter 4 Switch the scanner ON and OFF o ...
Page 26: ...Chapter 4 Switch the scanner ON and OFF 26 Sleep and wake modes ...
Page 27: ...Chapter 5 Loading an original o ...
Page 32: ...Chapter 5 Loading an original 32 Loading Originals into the scanner ...
Page 33: ...Chapter 6 Scan an original o ...
Page 36: ...2 Chapter 6 Scan an original 36 Scan an original ...
Page 38: ...Chapter 6 Scan an original 38 Scan an original ...
Page 39: ...Chapter 7 Maintenance o ...
Page 62: ...Chapter 7 Maintenance 62 Downloading new firmware ...
Page 63: ...Chapter 8 Océ Scanner Agent o ...
Page 75: ...Chapter 9 Océ Scanner Maintenance o ...
Page 80: ...Chapter 9 Océ Scanner Maintenance 80 Océ Scanner Maintenance program ...
Page 81: ...Chapter 10 Trouble Shooting o ...
Page 90: ...Chapter 10 Trouble Shooting 90 Technical Assistance ...
Page 91: ...Chapter 11 Appendix o ...