Troubleshooting
5
Network Fax
5-5
Trou
blesho
otin
g
Chapte
r 5
5.4
Error Message Displayed
When there occurs any trouble with this machine, the error screen is
displayed. And on this error screen, the following error message is shown.
Take a necessary step referring to the table given below.
When there is no normal communication available after taking action,
contact your service representative.
Error code of the transmission system
Code
Classification
Details of the error
Redi-
al
Corrective Action
N10
Connection er-
ror
Destination error
No
Check the condition of the other par-
ty machine.
Check the network setting of local
machine.
Ask the network administrator if the
network is operating normally.
N11
Connection er-
ror
Connection declined
by the other party
machine
No
Reception is declined.
Check the condition of the other par-
ty machine.
N12
Connection er-
ror
Disconnection of the
line
Yes
Check to see if there occurs any ab-
normal condition with the network,
such as the disconnection of a cable.
N13
Connection er-
ror
No response re-
ceived from the net-
work
No
Check the condition of the other par-
ty machine.
Check the network setting of local
machine.
Ask the network administrator if the
network is operating normally.
N14
Protocol error
Mail delivery error
No
Check the condition of the other par-
ty machine. Send it again after wait-
ing for a while.
N15
Protocol error
Connection reset by
the other party ma-
chine
Yes
Check the condition of the other par-
ty machine. Send it again after wait-
ing for a while.
N16
Protocol error
Local machine net-
work busy
Yes
Check the condition of the other par-
ty machine. Send it again after wait-
ing for a while.
N17
Protocol error
Communication
time out
No
Check the condition of the other par-
ty machine. Send it again after wait-
ing for a while.
N18
Other errors
Other errors
No
Check the each settings.
Check to see if there occurs any ab-
normal condition with the network,
such as the disconnection of a cable.
After turning off and on the main
power switch, send it again.
Summary of Contents for CM4520
Page 1: ...For Oc and Imagistics Models Oc User s Guide Network Fax Operations cm4520...
Page 9: ......
Page 10: ...1 Introduction Chapter 1 Introduction...
Page 24: ...2 Before Use Chapter 2 Before Use...
Page 38: ...3 Transmission Chapter 3 Transmission...
Page 85: ...Transmission Chapter 3...
Page 86: ...4 Reception Chapter 4 Reception...
Page 104: ...5 Troubleshooting Chapter 5 Troubleshooting...
Page 111: ...Troubleshooting Chapter 5...
Page 112: ...6 Specifications Chapter 6 Specifications...
Page 116: ...7 Transmission Applications Chapter 7 Transmission Applications...
Page 143: ...Transmission Applications Chapter 7...
Page 144: ...8 Useful Functions for Reception Chapter 8 Useful Functions for Reception...
Page 149: ...Useful Functions for Reception Chapter 8...
Page 150: ...9 Registering Settings Chapter 9 Registering Settings...
Page 178: ...10 Utility Mode Chapter 10 Utility Mode...
Page 245: ...Utility Mode Chapter 10...
Page 246: ...11 Explanation of Reports and Lists Chapter 11 Explanation of Reports and Lists...
Page 278: ...12 Web Connection Chapter 12 Web Connection...
Page 287: ...12 Web Connection 12 10 Network Fax Web Connection Chapter 12 The User mode page appears...
Page 315: ...Web Connection Chapter 12...
Page 316: ...13 Appendix Chapter 13 Appendix...
Page 330: ...MEMO...
Page 331: ...MEMO...
Page 339: ...8...
Page 342: ...3...
Page 343: ...4...
Page 344: ...5...
Page 345: ...6...
Page 346: ...Printing for Professionals Oc 100 Oakview Drive Trumbull CT 06611 Oc 2006...