14
T
roubleshooting
clean the metal contacts area with a dry
cloth, and then insert it again. If the problem
persists, your SIM card may be damaged,
contact your service provider or call our
service hotline for help.
My phone displays ‘INVALID or Missing
SIM’, what does this mean?
The phone is SIM-locked and will not accept
the inserted SIM card.
Insert the correct SIM card or contact your
network operator.
My phone displays ‘EMERGENCY ONLY’,
what does this mean?
Your SIM card is not properly installed or
configured, or you are out of network range.
My phone displays ‘NO NETWORK’, what
does this mean?
Insert the SIM card before you can use the
device. If it is already installed, remove and
clean the metal contacts area with a dry
cloth, and then insert it again.
Some calls are not processed?
Certain call barring function may have been
set to restrict device usage. Check the call
barring status and cancel as necessary.
Someone else is receiving my calls. What
is wrong?
Call Forward feature could have been
activated. Cancel call forwarding function as
necessary.
Can I send and receive emails and surf
the Mobile Internet on my phone?
Yes. Your phone has Web capability, which
means that you can access the Mobile
Internet from your phone. For sending and
receiving E-mails, please refer to the user
manual or contact O
Customer Service.
My phone is not running well. How can I
check where my phone goes wrong?
Tap
Start
>
Programs
>
Self Diagnostics
to run diagnostic tests for your system.
Otherwise, have your warranty card and
phone ready and contact your local dealer.
Why does the screen freeze and not
respond to my commands or input?
Reboot the system to free up memory. The
system shall operate more efficiently. If the
system still lags after rebooting, you will
need to clean boot (i.e. Hard Reset) your O
Xda Flame. To clean boot, press and hold
the Wireless Manager key and the Camera
& Video key, and then press the Soft Reset
key. Your O
Xda Flame will reset to factory
defaults after reboot.
Please note
When you perform a clean boot
on your O
Xda Flame, all your
personalized settings, information, and
programs installed will be removed.
The system will reset to factory
defaults. It is recommended to backup
all your data and programs before
doing a clean boot.
Summary of Contents for Xda Flame
Page 39: ...Chapter 3 Settings 3 1 Personal settings 3 2 System settings 3 3 Connection settings ...
Page 70: ...70 4 Basic phone functions ...
Page 100: ...100 5 Messaging ...
Page 112: ...112 6 Camera and Video ...
Page 126: ...126 7 O 2 MediaPlus ...
Page 127: ...Chapter 8 SRS ...
Page 182: ...182 11 Synchronization ...
Page 192: ...192 12 Managing your O 2 Xda Flame ...
Page 193: ...Chapter 13 TV Connection and Control ...
Page 195: ...Chapter 14 Troubleshooting 14 1 Glossary 14 2 Troubleshooting ...
Page 218: ...218 Index ...