372
Appendix/Data Interchange/Troubleshooting
Warranty and After-Sales Service
Warranty
・
A written warranty is provided with every FOMA
terminal; make sure that you receive it.
Store the warranty in a safe place when you have
read it and checked that it contains the “shop name/
date” you purchased it. If it does not contain the
necessary information, contact the shop where you
bought it. The warranty is valid for a period of one
year from the date of purchase.
・
This product and all accessories are subject to
change, in part or whole, for the sake of
improvement without prior notice.
・
Data registered in the phonebook, etc. may be lost
or become corrupted due to failure, repair or other
handlings of FOMA terminal. It is recommended
that you make a note of the data in the phonebook,
etc. When your FOMA terminal is repaired and so
on, downloaded information via i-mode or i-
α
ppli
(except some data) are not forwarded to a repaired
FOMA terminal according to the copyright laws.
* In this FOMA terminal, the phonebook data, etc.
can be saved in Data Center by subscribing to
Data Security Service (which is a pay service and
requires a subscription).
* If you have a PC (Windows 2000, XP), you can
use DoCoMo keitai datalink and FOMA USB Cable
(optional) to transfer and store the contents
registered in the phonebook, etc. on a PC.
After-Sales Service
■
When problems occur
Before requesting service, read the section
“Troubleshooting”.
☛
P364
If the problem still persists, contact “Repairs” on
the back of this manual.
■
If the result of inquiries indicates that a repair
is required
Take your FOMA terminal to a repair office
designated by DoCoMo. Be sure to check the
opening hours of the repair office before you go.
Note that you must present the warranty.
●
In the warranty period
・
The FOMA terminal will be repaired at no
charge subject to the conditions of the
warranty.
・
The written warranty must be presented to
receive warranty service. The subscriber will be
charged for the repairs without presentation of
the written warranty or repairs of defects
resulting from misuse, accident or neglect, etc.
even during the warranty period.
・
The subscriber is charged even during the
warranty period for the repair of failures
caused by the use of devices or consumable
items that are not DoCoMo-specified.
●
Repairs may not be possible in the
following cases:
Repair may not be possible when corrosion due
to exposure to moisture, condensation or
perspiration is detected in a moisture seal
reaction or test, or if any of the internal boards
are damaged or deformed. Since these
conditions are outside the scope of the warranty,
a repair, if at all possible, will be charged.
●
After expiration of the warranty
All repairs that are requested are charged.
●
Replacement parts
Basically, FOMA terminal’s replacement parts
(parts required to maintain product function)
will be kept in stock for at least 6 years after
termination of production. Please keep in mind
that it may not be possible to repair your phone
depending on the nature of the required repair
because of a lack of parts, etc. It may still be
possible to repair your phone depending on
the nature of the required repair even after this
period. Contact “Repairs” listed on the back of
this manual.
●
Usage is currently restricted.
Try again later.
●
You have no certificate.
Connect?
●
Your certificate has expired.
Connect?
Displayed in case extremely large data
communication is executed within the
specified duration only when using
i-mode packet fixed sum service.
Connection may be unavailable for a
certain period of time, so use i-mode/
Full Browser a little while later.
The user certificate has not been
downloaded. To continue the
connection, select
Yes
; to stop,
select
No
.
The user certificate has expired.
To continue the connection, select
Yes
; to stop, select
No
.
☛
P177
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