NRG USER MANUAL
SymphoniePLUS3 User Guide
SymphoniePLUS3_DataLogger_Manual
Rev. 17
[email protected] | Page 140
31 December 2018
Problem: Internet error 57: Error when trying to establish PPP
This error indicates a problem with an ISP setting.
Possible cause(s): Incorrect DNS, username, password, or authentication method.
Possible solution: Check all ISP settings; consult ISP for assistance.
Problem: Internet error 58: Error when trying to establish SMTP
This error is received when SMTP authorization (authentication) is required by the ISP but the iPack’s
SMTP authentication setting is “No.”
Possible cause(s): SMTP authentication setting is incorrect; SMTP authorization username (SMPT login)
or password (SMTP password) is incorrect.
Possible solution: Change iPack’s SMTP authentication setting to “Yes” and enter the correct username
and password (usually the same as the Mailbox Name and Mailbox Password); consult ISP for assistance.
Problem: Internet error 59: Error when trying to establish POP3
This error indicates a problem with the POP3 setting.
Possible cause(s): Incorrect POP3 server name.
Possible solution: Check POP3 setting; consult ISP for assistance.
Problem: Internet error 60: Single session body for MIME exceeds the maximum allowed
This error indicates that the file size exceeds that allowed by the ISP.
Possible cause(s): The ISP has limited the size of email messages to less than 20 KB.
Possible solution: Contact ISP for assistance.
Problem: Internet error 61: Internal memory failure
Contact NRG Systems for assistance.
