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NRG USER MANUAL

SymphoniePLUS3 User Guide

SymphoniePLUS3_DataLogger_Manual
Rev. 17

[email protected] | Page 129

31 December 2018

TROUBLESHOOTING GUIDE

Be sure to visit the support section of the NRG Systems website at for the most up to date
troubleshooting information.

Communication Problems

Although the SymphoniePLUS3 system was designed to be as robust and simple as possible, it relies on
phone service and the Internet to perform its functions.

From time to time, things do not go as smoothly as anticipated. If you have stopped receiving or have
never received emails from your SymphoniePLUS3 logger and iPack, check the following before visiting
the site or contacting NRG Technical Support.

Remember to pause, take a deep breath, and note that everything will be alright in the end.

GSM iPacks

NOTE:
As of 2017, 2G GSM cellular service was shut down in much of North America. Please note that as a
result, iPackGPS #4622 will not be able to connect to a cellular network in areas without 2G service.
NRG is not responsible for this and does not know of all areas where 2G service is still available, so the
best option is to contact your local service provider(s) to verify which type(s) of networks are
available.

Phone Service Troubleshooting



Request a copy of the installation crew field notes.



What did the antenna test results show?



What error message appeared when a “Call Now” was attempted? iPackGPS users can use the
Event Log Viewer [Home][3][4][4] to see all errors that occurred during the call.



Did you remember to send an APN to the phone modem?



Obtain a copy of the .ipk file that was programmed into the iPack.



Call your GSM cell provider and make sure that the account is active. Is the SIM active? Have you
tried the SIM in another phone or in another iPack?



Has the SIM been properly activated for data transfer, and has the SIM been installed into the
iPack?



Get the cell account records and check the duration and frequency of the activity. Do you see
cellular activity around the time a scheduled call is supposed to occur? Do you see re-tries every
10 minutes (up to six total)?



Give the cell provider the exact coordinates of where the logger is installed AND the ISP phone
number it is dialing.

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Summary of Contents for SymphoniePLUS3

Page 1: ...NRG USER MANUAL SymphoniePLUS3 User Guide Specifications are subject to change without notice ...

Page 2: ...MANUAL SymphoniePLUS3 User Guide SymphoniePLUS3_DataLogger_Manual Rev 17 support nrgsystems com Page 2 31 December 2018 NRG Systems Hinesburg VT 05461 Tel 802 482 2255 Fax 802 482 2272 email sales nrgsystems com ...

Page 3: ...LOGGER COMPONENTS 16 Unpacking the SymphoniePLUS3 Logger System 16 SymphoniePLUS3 Logger Components Map 17 Channels 20 SYMPHONIE DATA RETRIEVER SOFTWARE 21 Symphonie Data Retriever Software Functions 21 System Requirements 21 Related Hardware Accessories 21 Installation 21 PRE INSTALLATION SETUP LOGGER CONFIGURATION 23 Grounding 23 Installing SCMs 23 Installing D Cell Batteries 24 Setting Logger D...

Page 4: ...Programming Initialization Overview Set Up Phone 36 Phone Programming GSM cellular 37 Phone Programming Satellite 40 Phone Programming CDMA Verizon 41 iPack Programming Overview All iPack types 43 iPack Settings ISP Information Tab 43 iPack Settings Email Configuration 47 iPack Settings Mail Recipients 49 Call Schedule Programming Call Schedule Tab 52 Setting iPack Preferences iPackGPS ACC Tab iPa...

Page 5: ... Using the Manual Dial feature Manual Dial Screen iPackGPS only 86 Connecting to the iPack Through the Logger 87 Before Leaving the Site 88 SITE VISITS 89 Recommended Tools and Supplies 89 Changing SD and Routine Site Visit Check List 89 Cleaning 89 SYMPHONIE DATA RETRIEVER SOFTWARE DATA PROCESSING 90 Backing up data files 90 Transferring Raw Data Files onto your computer hard drive 90 Opening the...

Page 6: ...itor Site Information Parameters 118 Site Information Editor Baseline Sensor Information Parameters 119 Site History Entries 120 DATA RETRIEVER SOFTWARE CHANGING IPACK AND SENSOR SETTINGS FROM A REMOTE LOCATION BY CREATING A PATCH FILE 123 Cautions 123 Creating the Patch File 123 Saving the Patch File 127 Sending the Patch File to the iPack via Email 127 Confirming the change 127 TROUBLESHOOTING G...

Page 7: ...Rev 17 support nrgsystems com Page 7 31 December 2018 Battery Notes 149 APPENDICES 150 Opening Closing the iPack 150 Technical Specifications 151 Glossary 154 Warranty Repair 158 iPack Data Sheet 158 Site Data Sheet 159 EU Declaration of Conformity 165 References 166 INDEX 167 ...

Page 8: ...2272 Email support nrgsystems com When you call or email you should have the appropriate product documentation at hand and be prepared to give the following information Customer name Who purchased equipment Item number or description Serial numbers of logger and iPack When equipment was purchased Where equipment is installed terrain conditions Description of the problem with some detail What event...

Page 9: ... Systems or other manufacturers The look and feel of SymphoniePLUS3 as well as the menu structure and user programming tasks remain largely unchanged from Symphonie and SymphoniePLUS SCM auto detection allows the logger to display flex channel information according to whatever SCM is inserted in the corresponding channel A new programming feature in the SDR software allows logger programming using...

Page 10: ...nstructions in Brackets refer to SymphoniePLUS3 logger keypad navigation and require you to press a series of keys to perform a specific function For example pressing the Home Esc key will always return the display to the Main Menu This type style is used to show actual prompts and messages that appear on the logger display This type style is used to warn users of a potential danger either to them...

Page 11: ...nd data samples Data intervals are calculated every 10 minutes time stamped with the beginning time of each interval and written to the SD Card SD at the top of each hour Symphonie Data Retriever SDR software is then used to process raw data files stored on your computer either from an SD Reader or email Configuration of iPacks is also performed by the SDR software with the use of a programming ca...

Page 12: ...llular and satellite communications provide remote data collection via e mail Loggers installed with iPacks allow remote changes to sensor configuration and communication parameters via email Symphonie Data Retriever Software version 7 is compatible with data from SymphoniePLUS3 Symphonie Wind Explorers 9200 PLUS and 9300 series loggers and their readers DataPlug Reader EEReader II Improved suppor...

Page 13: ...ors it is good practice to first grasp a piece of grounded earthed metal to avoid a potentially damaging electrostatic discharge ESD to the logger Meteorological sensors loggers and towers will accumulate static charge unless they are properly grounded Both high wind speeds and low humidity increase the rate of charge accumulation Static charge can change the electric potential of the logger and s...

Page 14: ...s when establishing your battery replacement schedule Replace alkaline batteries at least once per year to avoid leakage Make sure that all sensor cables are spiral wrapped 2 wraps every three meters around the tower to discourage natural frequency vibrations Use a high quality electrical tape rated for extreme conditions to further secure the cables to the tower Coat terminal connections with ant...

Page 15: ... in organizing site information Additional procedures and recommendations for keeping good site records can be found in the American Wind Energy Association s siting standards document Standard Procedures for Meteorological Measurements at a Potential Wind Turbine Site This document can be found on the AWEA web site www awea org Other good resources for site configuration guidelines can be found h...

Page 16: ...ck inside the logger enclosure to keep it dry Confirm that you have received all components by comparing your order to the packing list shown below Immediately contact NRG Systems if any of the components are missing You should find the following standard equipment 1 SymphoniePLUS3 data logger unit 2 1 5 volt D cell alkaline batteries 1 3 volt lithium clock battery installed 1 10 foot 3 meter 10 G...

Page 17: ...ng the SymphoniePLUS3 logger numeric only and alphanumeric While in a numeric only field pushing a numbered key allows direct entry of any numeric value While in alphanumeric fields the keys will scroll through each of the assigned characters For example push the 2 key and it types the number 2 Push the same key again and it types the letter A or a Press the same key again and it types the letter ...

Page 18: ...site visits and is activated by pressing any key on the logger keypad The user can view present wind conditions and logger parameters without additional equipment As a power saving function the display will always shut off after one minute without any key inputs The logger continues to collect data while the display is off D cell Batteries The logger runs on standard D cell batteries which are pro...

Page 19: ...gger will begin a new data file SymphoniePLUS3 loggers with attached iPacks will initiate an automatic call cold boot call 10 minutes after the logger is powered up If no antenna is attached or the call can t be completed no attempt will be made to call again until the next scheduled call or a Call Now is initiated by the user All configuration settings and previously collected data will be retain...

Page 20: ...r anemometers or analog sensors by plugging an SCM into the SCM slot corresponding to that channel The SCM provides the electronics to configure the input for the connected sensor The SCM also sets up the channel as a speed frequency or totalizer for sensors such as tipping bucket rain gauges or kWh meters When you insert the SCM the correct type of sensor should be automatically detected by the l...

Page 21: ... Me file and check for any updates that may not have been included in the printing of this manual System Requirements Symphonie Data Retriever runs on Windows 95 98 2000 Windows ME Windows XP Home Windows XP Professional Windows 7 and Vista computer operating systems and can be downloaded from www nrgsystems com An SD card reader is required to read the SD Card from the logger This may be built in...

Page 22: ...e it un changed and hit Next 6 When the installation is complete hit Close If you are prompted to restart do so now 7 You are now ready to program iPacks or SymphoniePLUS3 loggers or process files Please note that a default printer driver must be assigned before the software will run You may use Windows Control Panel to do this Some versions of Windows do not allow users without administrator acce...

Page 23: ...filtering gain buffering and protection electronics for the specific sensor type to be connected to the channel Additionally each SCM automatically sets the logging mode for the channel The logging mode determines how the SymphoniePLUS3 logger will process data gathered by each channel For each flex channel 4 6 and each analog channel 9 12 the SCM identifies the logging mode as a vane or analog ot...

Page 24: ...0 Press HOME Replace the battery box cover As a power saving function the display will always shut off after one minute without any key inputs The display may also be shut off by pressing Home 3 3 The logger continues to collect data while the display is off SCM cards installed under battery cover Setting Logger Display Contrast The SymphoniePLUS3 s display contrast is pre set at the factory but c...

Page 25: ...its With an iPack connected and using the programming adapter in the logger s iPack access port you may set the Default Units using SDR s Logger Direct Editor Screen found in the File menu of the Modify iPack Settings screen Channel Configuration Sequence Choosing sensors Setting channels It is recommended that the channels are configured only after the logger units have been set to either Imperia...

Page 26: ...Click Yes to accept the changes or No to discard them Channel Configuration Using the Logger s Keypad To begin the configuration process using the logger s keypad press Home 4 The following display will appear 1 Counter Channels 2 Analog Channels 3 Logger Settings Pressing 1 will display a list of the currently active counter channel descriptions Pressing 2 will display a list of the currently act...

Page 27: ...esired by using the keypad and navigation keys Press SET when the sensor scale factor is correct The scale factor is now loaded into the temporary memory and will be saved after the configuration process for this channel is completed The offset editing screen will appear next Offset Edit the sensor offset by using the keypad and navigation keys Press SET when the sensor offset is correct The offse...

Page 28: ...adapter in the logger s iPack access port you may set the Time Zone using SDR s Logger Direct Editor screen found in the File menu of the Modify iPack Settings screen Site Number Press Home 4 3 2 to set your unique site number The Site Number field initially defaults to the logger s serial number but can be reset to any four digit number With an iPack connected and using the programming adapter in...

Page 29: ...e menu of the Modify iPack Settings screen Data Encryption PIN optional As a security measure SymphoniePLUS3 can encrypt data before storing it on the SD card A Data Encryption PIN can be entered into the logger to enable data encryption This is an optional feature intended only for those for whom data theft is a risk Data encryption can be disabled by setting the PIN to 0000 The data encryption P...

Page 30: ... theft is a serious risk Keypad security can be disabled by setting the security key to 000000 The security key is set to 000000 disabled at NRG Systems before shipment Failure to enter the correct security code within 8 attempts will lock the SymphoniePLUS3 s keypad for approximately 2 days and there is no way to defeat the lockout use caution ...

Page 31: ...net service via the WindLinx web portal all from a single supplier A form with instructions for activating and managing WindLinx accounts is included with each iPack To activate the WindLinx service go to the WindLinx web portal at www windlinx com and click the link under New Users During the setup process the WindLinx web portal will generate necessary programming parameters for the iPack an ipk...

Page 32: ...ack can be found in the next chapter of this manual A PIN Personal Identification Number number may also be provided and its use is supported by the iPack Be sure to inform your cellular service provider that you need the account enabled for data service Record your GSM iPack cellular parameters using the GSM iPack Data Sheet worksheet found in the Appendices of this manual CDMA Cellular Account V...

Page 33: ...1 2010 are pre configured for WindLinx wireless service which includes Internet service If you choose a different ISP it must be capable of handling dial up connections be compatible with either PAP or CHAP authentication methods be able to recommend Domain Name Service DNS servers and have an SMTP server available for use The SMTP server can connect over user defined ports for example ports 25 58...

Page 34: ...as quickly as possible saving valuable field time and expense Please note that if your logger revision is 8 7 11 or later you have the ability to program the iPack through the logger s iPack Access Port However the iPack Access Port is intended for field use For pre installation programming of iPacks in your office we recommend using the programming cable with PC as described below Grounding Pleas...

Page 35: ...erial converter cable make sure that the appropriate driver for your cable is installed on the computer you are using Cable drivers can often be downloaded from the website of the respective manufacturer Select Options Comm Port from the menu and select the communication port you will be using to connect to the iPack The COMM port setting will be restored the next time you use the program and only...

Page 36: ...ble if an older iPack is detected Phone Programming Initialization Overview Set Up Phone You will want to take extra care during this section It is strongly recommended that you get the iPack working before bringing it to the field for installation At this point you have established communication between the iPack and your computer The embedded GSM phone will need to be programmed through SDR with...

Page 37: ...a test without a logger attached to the iPack using the Start Antenna Test button Phone Programming GSM cellular Installing a SIM card into a GSM iPack WindLinx subscribers do not need to open the iPack as the WindLinx SIM is already installed However other GSM users will need to open the iPack and install a SIM card into the GSM Data Modem Opening the iPack Replacing the SIM Card Be sure to touch...

Page 38: ...h side of the enclosure A gasket in between the two halves and 8 o rings provide an environmental seal for the iPack and protect the internal electronics from the elements Newer GSM iPacks have the battery and electronics on the same half as shown above The GSM transceiver is located to the left of the battery Try not to lose any of the o rings and be careful not to rip or tear the gasket if it be...

Page 39: ...y gently sliding it in Older GSM Data Modems will have an outline of the correct SIM orientation Be sure to install the SIM so that the gold contacts are facing down and the SIM card s notched corner is aligned to the top right as seen in the picture above First generation GSM Data Modems will have a hatch that needs to be opened before the SIM can be inserted Secure the hatch if applicable and th...

Page 40: ...ockwise one turn it will fall into the existing threads in the iPack enclosure PIN Setup parameters for GSM phones are stored on the user installed SIM card Some SIM cards however require an un locking PIN to be entered every time the phone is used The iPack uses this PIN to initiate a call The PIN should be a 4 to 8 character string and must be entered in the Set Up Phone screen shown below Press...

Page 41: ...ne s electronic serial number The CDMA phone must be initialized on Verizon s network by clicking the Initialize Phone button The CDMA iPack will configure the same way as a wireless card on Verizon s network using an initialization string of 22899 The phone can also be initialized through the logger s keypad by pressing Home 3 4 4 For iPackGPS the initialization is done through the Manual Dial sc...

Page 42: ...tact them to see if they support IS95 and have a modem pool available As a result placing a call from a Verizon handheld phone is not a complete test of a site s compatibility with a CDMA iPack Note that you ALWAYS need to activate the CDMA iPack in a Verizon home area network and then bring the unit to the site When setting up service with Verizon find out which system A or B the phone will regis...

Page 43: ...hey regularly configure your computer systems for Internet access The programming has been organized into a familiar folder tab system and will be discussed tab by tab You will want to take extra care during this section Even a minor typographical error will prevent the iPack from connecting to the Internet It is strongly recommended that you get the iPack working before bringing it to the field f...

Page 44: ...age 44 31 December 2018 For iPacks with firmware version 60 or earlier the maximum number of characters for all fields is 22 To select all the checkboxes select Options Check All All the checkboxes will be checked and you may now edit each setting General information regarding each setting is provided below ...

Page 45: ...one Number DNS Numbers User Name User Password APN LTE 99 1 0 0 0 0 blank blank Varies based on where SIM was purchased See below GSM Windlinx 99 1 0 0 0 0 web web nrg windlinx com GSM non Windlinx 99 1 0 0 0 0 Varies based on ISP Varies based on ISP Varies based on ISP CDMA Windlinx 777 0 0 0 0 web web blank CDMA non Windlinx 777 0 0 0 0 vzw3g com 10 digit Verizon phone number vzw blank Iridium S...

Page 46: ... enter primary and secondary DNS numbers of 0 0 0 0 Enter the numbers with no spaces Be sure to enter the decimal points between numbers Authentication Method SymphoniePLUS3 supports both PAP and CHAP authentication methods Select the authentication method provided by your ISP User Name This is the account level user name your phone service provider gives you or you select when you sign up for an ...

Page 47: ...rding each setting is provided below The SMTP server setting is used to send data emails from the logger The POP3 server is used to send patch files and firmware updates to the logger and iPack For iPacks with firmware version 60 or earlier the maximum number of characters for each field is 22 GSM iPack users with GPRS accounts may obtain the SMTP server setting from their GSM service provider but...

Page 48: ...ct Yes and enter the SMTP login and password WindLinx requires SMTP Server authentication The formats are often identical to those of the mailbox name and password however check with your ISP if you are unsure Please note that CDMA iPack users will need to use an authenticated SMTP server POP3 Server Name This is the name of the POP3 server that your ISP will provide and or you can find on your IS...

Page 49: ...ieved from a time server and is used to update or resynchronize the clock of the SymphoniePLUS3 The user must enter a local time server for the iPack to use NOTE for standard iPacks rev 40 and older the local time server must be compliant with RFC 868 time servers that respond to requests on port 37 There are many on the Internet and your ISP may be able to suggest one that is RFC 868 compliant Th...

Page 50: ...end the data It should look something like jsmith mycompany com Recipient s Name This field is the text portion of the e mail address If you look at an e mail in your in box it will have the To item as something like John Smith jsmith mycompany com This entry is the John Smith portion of the recipient s e mail address This field is optional but is useful if someone has to sort through incoming ema...

Page 51: ...Sender s E Mail Address is NOT necessarily the address to which patch files should be sent It should look something like logger mycompany com E Mail Subject Line This entry will become the subject line of the e mail that you receive from the iPack and may contain letters numbers and other symbols It is typically a description of the logger that will be sending the data It should look something lik...

Page 52: ...m and the call interval to 1 day If you want an iPack to call every 2 days at 7 30pm starting tomorrow then set the next call time and date to tomorrow at 7 30pm and the call interval to 2 days If you set the next call time to a week from now and set the call interval to 1 day the iPack will not wait until next week to call but will immediately start calling daily at the time specified in the next...

Page 53: ...ngs window once you have made a change you must go to File and choose Save to iPack SMTP and POP3 port settings allow a user to select specific ports when communicating with these servers For example some SMTP servers are no longer responding to port 25 Brazil and port 587 should be used instead be certain to ask your provider The Download partial files setting allows the user to toggle on and off...

Page 54: ...een The iPackGPS event log will show UPDATE_DOWNLOAD_EVT and UPDATE_APPLY_EVT to help track the installation of the new firmware Remote firmware updates for some iPackGPS types satellite will be completed over the course of several calls Firmware updates via SDR and the iPack programming cable are completed in a few seconds Saving the iPack Displayed Setup to the connected iPack After editing the ...

Page 55: ...to your computer screen Then choose File Save iPack File This will save a copy of the iPack configuration ipk file to your computer Remember to send a copy of the iPack file to your site management team it is important to keep the ipk file safe Opening a Saved iPack File ipk From the Modify iPack Settings Window select File Open iPack File In the future you may want to open a saved iPack file edit...

Page 56: ...n Setup iPack Configuration You ll also need a few test sensors with cables the field wiring panel and related hardware an NRG FAT A formatted SD card the antenna s included with your iPack or iPackGPS a Phillips head screwdriver and a computer running the latest version of Symphonie Data Retriever Software Installing the iPack to the Logger iPack users only Connect the antenna to the iPack iPackG...

Page 57: ...g in the field do the following 1 If using an iPack or iPackGPS connect it to the logger as described above 2 Check logger status battery voltage date time internal temperature revision numbers 3 Connect the wiring panel according to instructions in the Field Installation chapter 4 Connect the test sensor s and verify logger programming of each input channel 5 Install and format SD card 6 Check SD...

Page 58: ...l draw a maximum of 750 mA earlier iPacks will draw a maximum of 500 mA A completely discharged battery can be recharged in about 6 hours with such an adapter An iPack charger is available from NRG Systems item 3615 After completing tests you may want to pre assemble the logger and iPack in the logger s shelter box This can simplify the transport of the equipment and save time See the Field Instal...

Page 59: ...n snips optional cuts excess hose clamp ends Site Grounding Recommendations For many sites the NRG Systems Grounding Kit provides all the needed parts to earth ground your TallTower and instrumentation The Grounding Kit includes a copper clad lightning spike copper ground wire and two copper clad ground rods It is recommended that you determine the soil type of your site and classify its resistivi...

Page 60: ...niques they ve successfully used in the site area Additional Notes Use longer ground rods and or install additional rods if needed Cut the logger s ground wire to the required length Do not roll or coil any excess length of ground wire Additional contact surface helps and soil conductivity improves with depth If multiple rods are used they must be installed far enough away from each other so that ...

Page 61: ...e plug Carefully the iPack to the plug while avoiding bending any of the pins 2 Mount inside the Shelter Box Mounting holes are pre drilled in the shelter box To install a SymphoniePLUS3 with an iPack insert four 10 32 x 2 inches mounting bolts through the mounting holes in the back of the shelter box through the iPack and then align with the threaded mounting holes in the back of the logger and t...

Page 62: ...NRG USER MANUAL SymphoniePLUS3 User Guide SymphoniePLUS3_DataLogger_Manual Rev 17 support nrgsystems com Page 62 31 December 2018 ...

Page 63: ...green yellow striped ground wire to the logger s ground stud To do this remove the nut and lock washer from the logger ground stud place the ground wire lug from the iPack over the logger ground stud replace the lock washer and nut tighten the nut 3 Install the PV panel iPack users only Inside the PV panel carton you will find a PV panel and four screws Remove the five plastic plugs from the Symph...

Page 64: ...o avoid sparks Fiberglass Reinforced Polymer FRP Shelter Box NRG sells FRP boxes in two sizes In most cases the SymphoniePLUS3 logger best fits into the smaller box 1 Connect Logger and iPack Remove the protective water resistant sticker from the back of the logger to expose the plug Carefully the iPack to the plug while avoiding bending any of the pins 2 Install Hanging Bracket Line the hanging b...

Page 65: ...December 2018 3 Prep the Shelter Box The shelter box is shipped with mounting screws that hold the hanging bracket and wiring panel Also included are some adhesive metal disks to stick on the outside of the shelter box for magnetic antenna mounting and some black plastic grommets for the open wire holes in the bottom ...

Page 66: ...n For tilt up towers consider its position when the tower is tilted down and when the gin pole is in use It may be easiest to mount the shelter box after the tower is tilted up and then install the wiring panel It is recommended that the logger iPack and bracket assembly are attached to the backplate of the shelter box before the wiring panel is attached to the logger The wiring panel can then be ...

Page 67: ... size 36 through the inner slots on the brackets on the back of the shelter box Wrap hose clamps around tower and tighten the band clamps with a 5 16 hex nut driver A drill with a driver attachment will speed up the band clamp tightening process 6 Attach the Logger iPack mounting plate Assembly to the Shelter Box Mount the assembly into the shelter box into the four mounting screws by feeding the ...

Page 68: ... 7 PV Panel Mounting The 15 Watt PV panel and mounting bracket NRG part 9112 for tubular towers NRG part 9111 for lattice towers should be mounted on the tower to face the prevailing sun direction depending on location Attach the mounting bracket to the back of the PV panel using the 4 small screws Mounting bracket Angle bracke t ...

Page 69: ...ts for lattice tower Put a washer on each long bolt Align the holes in the mounting bracket with the upper holes closest to the tower of the angle bracket and insert one of the long bolts Add a washer and nut to the other end and tighten using a 7 16 wrench Adjust the PV panel s mounting bracket angle according to latitude to optimize solar radiation and shedding of snow and ice and install the se...

Page 70: ...anel select a location that will minimize shading Even the shade from a cable can greatly reduce the output of a PV panel Coil and secure extra cables with electrical tape to prevent them from flapping in the wind Additional power may be required depending on number and type of sensors External power terminals are available on the iPack for this purpose ...

Page 71: ...r diameter it will speed up the installation to trial fit the clamps to your tower and trim them to length Place your hand between the tower and the clamp to allow for the logger Trim off the excess hose clamp material using a pair of tin snips Be careful not to cut off too much Note that if you have a drill on site it may not be necessary to trim the hose clamps Connection Point Do Do NOT Functio...

Page 72: ...hangeable Connect the logger ground wire to the earth ground rod before connecting any sensors Installing the Wiring Panel 1 Remove the warning label from the logger s ground stud 2 Touch the ground wire to the wiring panel s ground lug and the logger s ground stud to safely discharge any electrostatic build up that could damage your logger 3 Slide the ground wire over the logger s ground stud 4 C...

Page 73: ...er wire knockouts All wires coming down the tower and into the shelter box should be secured to the tower below the shelter box and then routed back up before entering the shelter box to form a drip loop Sensor wires should be stripped to expose only 5 mm 1 4 inch of bare wire Stripping off more insulation could allow the wires to touch and cause an electrical short If using standard NRG Systems s...

Page 74: ...r to the GND terminal of the appropriate channel s input 3 Connect the signal white or clear wire to the SIG signal input terminal 4 For three terminal devices ONLY such as vanes or anemometers requiring 12 V power connect the red wire excitation power to the EXC terminal 5 Confirm correct wiring by reviewing each sensor channel on the logger s display 6 Coat the wiring panel s terminal screws wit...

Page 75: ...nna and GPS antenna for iPackGPS Mount the GPS antenna to the top of the shelter box outside Satellite iPacks S N 35333300 and above have an SMA type antenna connector older satellite iPacks have a TNC type antenna connector so if you need to replace the older antenna or iPack you will need an adapter Be sure to form a drip loop with the antenna cables to protect the iPack from water that may get ...

Page 76: ...ny time will always bring you back to the home menu of SymphoniePLUS3 1 Measurements 2 Status 3 Utilities 4 Settings Check the logger functions in the order presented in this section Checking logger status Battery Date and Time Internal Temperature Revision The Status menu allows the user to check current operating status of the SymphoniePLUS3 data logger system Home 2 Status Menu 1 Logger Status ...

Page 77: ...to the Home menu Home aborts the formatting function and returns home Data will not be recorded onto an unformatted SD If an SD does not format after the first attempt it could indicate a damaged or corrupted SD card Always have spare cards available in case this happens When the logger writes data to the SD card it beeps to warn you that the card is active To be sure that all the data files have ...

Page 78: ...Card In or Card Out Card Inserted Please Insert Logging another card Files Stored Days Left Memory card status displays the number of files stored on the SD card as well as the number of days remaining until the card is full The SymphoniePLUS3 data logger emits a beep when it writes to the SD card The process of writing to the card takes about two seconds so should the unit beep just as the card i...

Page 79: ...is on Home 3 4 2 Shows the iPackGPS s live Modem Status page which displays the model of iPack in use the revision level the next scheduled call and the status of the last operation performed iPackGPS v62 GSM Registered Roaming Sched 8 Feb 15 15 Batt 12 8 Ant 79 Checking iPack Battery Voltage You can check the voltage of the iPack internal 12 V battery from the logger Go to Home 3 4 2 for iPackGPS...

Page 80: ...nna Test from the SDR software GSM iPackGPS CDMA iPacks and Iridium satellite iPacks will display Signal Strength as a percentage Older GSM iPack antenna tests using SDR will give a Signal Strength value between 0 and 31 followed by a Bit Error Rate value between 0 and 7 Note that signal strength found on a fair weather day is optimistic and local conditions can dramatically affect connection reli...

Page 81: ...ot registered and not searching Registered Home Registered on the home network Searching Not registered searching Registration denied Recognized but service denied call provider Unknown Call provider Registered Roaming Registered on different provider s network Satellite iPack The satellite iPack antenna test will provide results ranging from 0 to 100 in increments of 20 A result of 100 indicates ...

Page 82: ...t it is away from structures by a distance of at least 0 5 meters The NRG Systems mounting boom meets this requirement The satellites fly in a South to North orbit the antenna must be mounted such that no obstructions occur in this plane We suggest orienting the antenna South in the northern hemisphere and North in the southern hemisphere An antenna test should be performed on the satellite iPack ...

Page 83: ... 100 indicates optimal signal strength and a result of 50 indicates fair signal strength Powering up phone is displayed briefly followed by Contacting Carrier and then a screen similar to this appears iPack CDMA rv21d 10 26 Signal Strength 45 Carrier B SID 300 The screen below shows the same results when the antenna test is done using SDR software from the Modify iPack Settings screen choose Optio...

Page 84: ... file starting modem detecting modem detecting GSM band GSM iPackGPS only registering modem initializing modem connecting modem connecting Internet Internet connected getting time info starting email send starting email recv email in progress disconnecting checking GPS Call Now Requested iPack displays this message when a Call Now is requested Battery OK for Call iPack checks internal gel cell bat...

Page 85: ...period Note Under normal use an iPack should never need to exceed 20 minutes of on air time In fact each daily call should take under 2 minutes to transfer data The 20 minute on air time out protects both your battery from running down and your phone account bill from running up should something go wrong Getting Time Once all the files from the SD have been sent the iPack gets the time from the de...

Page 86: ...ome 3 4 3 displays the iPackGPS s version number and type CDMA GPS or Satellite along with the latitude longitude altitude and number of acquired GPS satellites The latitude and longitude are shown in degrees and decimal minutes rather than in degrees minutes and seconds Checking the iPack Event Log iPack Event Log Screen iPackGPS only The iPack Event Log Home 3 4 4 allows the user to scroll throu...

Page 87: ...g with your computer With the iPack connected to the computer through the programming port you may perform all the same functions as found in the Pre Installation Setup iPack Configuration section Installing the programming adapter 1 Remove the battery cover and find the programming port which is located between the SCM slots for channels 4 5 2 Insert the programming adapter carefully so that the ...

Page 88: ... 3 Check the batteries and clock Note battery condition Press Home 2 1 4 Confirm that the SD has been installed and formatted 5 Review the time and date settings and the next call scheduled remember the clock is set to Standard time 6 Remove the desiccant pack from its plastic bag and clip it under the gray clip in the logger s door 7 Install the battery cover to securely hold the D cells and the ...

Page 89: ...hould include the following activities 1 Check sensor readings to assess sensor condition Readings that vary widely with expected norms may indicate a sensor malfunction Press Home 1 then Up or Down to scroll through the sensors 2 Check the batteries and clock Note battery condition Press Home 2 1 3 Pull SD and label it with the date and site number The SD can be pulled at any time 4 If battery st...

Page 90: ...o your computer using Windows Explorer Simply insert the SD card into your computer either by using a built in SD card reader or an external unit connected via USB and navigate to it in Windows Explorer You may then copy the entire NRG Data folder to your hard drive or open it and select specific files that you would like to copy Consult with your IT professional if unsure how to copy or backup fi...

Page 91: ... so you may check for an update or submit a technical support inquiry Go to the Help About menu to check the version number Be sure to check the NRG Systems website for updates Viewing Data Header The data header contains basic site and logger information such as site number site description latitude longitude altitude time zone logger serial number model number hardware revision iPack and logger ...

Page 92: ...re on your computer Select a file and press Open If files are not rwd choose the correct type of file from the Files of type drop down menu at the bottom of the window If a site for this file does not exist you should see the following message See the section called Creating a New Site found in the chapter called Data Retriever Site Information if you choose to create a site file at this point Mos...

Page 93: ...w the file header without creating the site choose No You should see the following window with the file header information iPackGPS users can click on the iPack link shown above to access more detailed iPackGPS information such as iPackGPS serial number modem identifier battery voltage and antenna signal strength at the time of the call ...

Page 94: ...e settings that are saved to the site file on your computer select Scale using settings from Site Now the data viewer window will be based on the site information as it was configured with the SDR software Logger Channels and Graph The data viewer allows users to graphically view each channel multiple adjacent channels simultaneously in the graph located at the top of the screen The channel descri...

Page 95: ...n ASCII txt file for further data processing choose File Save TXT File SDR will save a tab delimited ASCII file with the txt extension into the scaled data working directory see Options under SDR s File menu Note When creating an ASCII file from data scaled from settings from the logger scale factors from the logger will applied rather than scale factors from the Site Information Editor window Imp...

Page 96: ... into scaled ASCII data files and or import many raw files into the database together in a single process you may do so using the batch processing feature Select File Batch Process SDR allows you to choose if the scaling information will come from the site file and if this data will also be imported into the database with or without generating corresponding daily txt files SDR also allows import u...

Page 97: ... should be saved so SDR can find them Go to the File Options menu to change the working directory for raw data files This is the directory that SDR will point to for reading raw data files You will see the working directory path and can either edit the path or browse to a new location by clicking on the box with three dots to the right of the Raw Data path Setting the working directory for Saved T...

Page 98: ...working directory This is the directory that SDR will point to for saving reports Each time you run reports in SDR they will be saved to this directory The wmf report files easily import into MicroSoft office documents and can be easily exchanged through email You will see the working directory path and can either edit the path or browse to a new location by clicking on the box with three dots to ...

Page 99: ...d into the Data File header whenever a new file is created for any reason The SDR software imports these events into the SDR Event Log which is viewable from SDR from SDR s main menu choose Site View Event Log choose the site number from the list and click OK A typical Event Log looks like this In addition to logger events iPackGPS users can also view events generated by the iPackGPS If an iPackGP...

Page 100: ...nts and iPackGPS events and their definitions can be found in the Troubleshooting section of this manual SDR Troubleshooting Wizard The troubleshooting wizard can assist in solving problems with data files in the unlikely event data corruption has occurred The wizard will step you through the process by first asking What is the problem To open the troubleshooting wizard select File Troubleshooting...

Page 101: ...x timestamps see Time Offset History Window More details on fixing timestamp issues can be found in the NRG Systems Technical Support Forum at www nrgsystems com Sensor Connections Selecting this wizard makes it possible to see if sensors are disconnected or have no SCM installed Sensor History Selecting this wizard makes it possible to see if an incorrect sensor history entry is skewing data ...

Page 102: ...r each sensor This section will provide an overview of the most useful features of the database Selecting a site to open View database Go to Site View Database and you will see the following window Choose the site you wish to work with and click OK Database main window displayed settings Site Number based on Site Information window Site Description based on Site Information window Location based o...

Page 103: ...tion from the selected site database you have opened Importing raw rwd files To import raw SymphoniePLUS3 data files rwd click on Import RWD Files A Windows File Open box should appear pointing to the raw files directory you have previously configured under the File Options menu Select the files you wish to import and click Open Notice the Files of type entry contains a filter for only the site wi...

Page 104: ...ost users prefer to use SDR s export function rather than scaling individual daily text files The scaled data folder has previously been configured under the File Options menu Press Go to import the data into the database Note that this is the exact same function as choosing batch processing mentioned earlier in the Data Processing section The Events Errors viewer will display the status of the pr...

Page 105: ...pen box should appear pointing to the scaled files directory you have previously configured under the File Options menu Select the files you wish to import and click Open Notice the Files of type entry contains a filter for only the site with which you are currently working A standard status bar will appear showing the progress of the txt import Warning Import txt files only if they are standard S...

Page 106: ...nge for the data export Also if you wish to export only data that has had bad data removed select the Export data with filters applied check box See the section on removing data if you are interested in filtering the data for export Select a range and click OK A standard Windows File Save box should appear pointing to the scaled data folder Enter a file name for the exported file and choose the fi...

Page 107: ...en scaled according to the site information stored in the transferable user defined site file nsd Data Filtering SDR has the ability to filter data through user configurable filters Data filters can be created and saved for each site Saved filters can then be run on each site periodically Creating a Data Filter Go to Site View Database and select the site database for which you wish to create filt...

Page 108: ...ate New Filter window Here you can assign your filter a name and choose the logical definition for your filter based on the data of up to 3 different channels The Mark Channels checkboxes allow you to identify which channels to mark if the filter conditions are all found to apply The Mark Data as Type boxes allow you select the code with which the data will be marked in the SDR database Click OK t...

Page 109: ... database However SDR will know to not include those records in report calculations When exporting you will have the option to export the data with or without applying filters Running a Data Filter From the Saved Data Filter window check the filters you want to run and select the time span for the filter Click OK to run the filter SDR will return the Filters applied message when done ...

Page 110: ... remove all marked data from the database Data Flag types You can choose from the following flags to mark data Good Data applies no filter Ice Data marks data so it can be filtered Bad Sensor marks data so it can be filtered Invalid Data marks data so it can be filtered The flags Ice Data Bad Sensor and Invalid Data all exclude the data selected from calculations and graphs SDR does not identify t...

Page 111: ... flags for each channel Note that only the Good Data flag being selected for a channel for a given time range will be included in reports or exports exports have a checkbox option to include filtered data or not Unfiltering Unmarking all data for all channels Select the entire date range Select Good Data from the All Channels drop down box You should see the 12 channel flags change to Good Data wh...

Page 112: ...certain options will appear based on the report type selected You may create as many report types as you want for each site Selecting the sensors to be included in the report Configuring your report Click on the sensors you wish to include in the report The report name will be generated from these selections A good example is choosing the top level and top level vane to generate the Wind Rose as s...

Page 113: ...e wmf report files can be imported into MicroSoft Office documents and can be easily exchanged through email You can also print these reports directly from SDR Selecting reports to be generated from the list Click on the checkbox to the left of each report you wish to run Editing and Deleting selected reports If you wish to edit a report before running highlight the report by clicking on it and th...

Page 114: ...h or date range check the preview before printing box and then click OK SDR will then show standard status bars as each report is generated Click Print Setup and make sure your printer selection is correct Exit the print setup and click Print and Next to print the currently displayed report and then display the next report that has been generated Note that all these reports also now exist on your ...

Page 115: ...e file for site 0125 Remember the site file contains scaled data so if you change the scale factors for old data you will need to re import that old data to apply the new scale factors When you create a new site a new site file is created and stored in the SDR subdirectory as set in the SDR Main Window File Options menu The site file contains information about the site location description what se...

Page 116: ...g you into the Site Information Editor window The site fields will be populated with the information passed from the logger as programmed by the field personnel At this point you will be able to edit all the fields and then save the site file You will want to have the site data sheet when creating the new site The site data sheet will include the information you need to enter into the site editor ...

Page 117: ...te The site data sheet will include the information you need to enter into the site editor if the field personnel did not program the logger completely Once the site file is saved any raw data files from the corresponding site that are converted based on this site file will use the settings stored in the site file to create the ASCII txt file Note that you cannot return to the SDR main window unti...

Page 118: ...elow sea level include a sign before the number Base Time Zone the time zone the logger is located in A pull down menu that determines how your data s timestamps in UTC are adjusted to match the local time Make sure it is set to the logger local time zone Time settings should always be in Standard Time NOT Daylight Savings Time Latitude Enter latitude data in this field Note that WAsP export only ...

Page 119: ...are used for individual channels Description Enter up to a 20 character sensor description For NRG Systems sensors this is the same as the sensor model Details Enter up to 80 characters in this field for reporting any sensor details Serial Number A sensor serial number of up to 8 characters can be entered here Sensor Type The sensor type and therefore the logging mode of the logger for this channe...

Page 120: ...File Save Site Site History Entries The Site Information Editor contains a powerful site history tool that can be used when a sensor at a particular site is changed History entries will mark the point in time the change is made and then patch in the new sensor information from that point forward Since many projects last several years it is not uncommon to have sensor changes For example you may wa...

Page 121: ...ghlighted row The next important concept to understand is that the Make New Change button adds a row to the history table The new row can then be edited by entering new values in the Sensor Information fields above Once the entries look good on the screen the site file must be saved Don t forget to save your changes Select File Save Site The most important concept is that whatever information appe...

Page 122: ...making a change in your database you will typically need to re import any files from the time period after the change occurred For example if your field crew installed a new sensor in August and it s now October and you have just made a history entry that shows the new sensor you will need to re import all raw data from August through October ...

Page 123: ...on Patch files are generated by SDR and manually sent to the iPack s mailbox by the user The iPackGPS event log will show PATCH_DOWNLOAD_EVT and PATCH_APPLY_EVT to help track the installation of the patch Sensor Patch If you need to add or change a sensor go to the Site Information Editor window Select the sensor entry that you wish to change make changes and then select File Save Site to save cha...

Page 124: ...to the logger Check the changes you made to be sure they are correct Confirm that the logger serial number and logger hardware revision number are correct These numbers must be correct for the patch to be applied When you are satisfied that the patch information is correct click the X in the upper right corner of the window to exit the Patch Viewer window SDR will now display a message notifying y...

Page 125: ... in the Mailbox Name field of the ipk file Paste the Patch File name from your Windows clipboard into the subject field of your email and into the body of the email message Failure to paste the patch file name into the body of the email message may cause some email clients such as Outlook Pegasus Eudora etc to incorrectly attach the patch file Also note that patch emails need to be in Plain Text f...

Page 126: ...Browse and select the iPack file you wish to modify Once you have selected the file you will notice check boxes on the right side of the window Be sure to uncheck any parameter that you wish to keep the same Parameters you wish to edit should remain checked Review the Pre Installation Set up iPack Configuration section of this manual for an explanation of all parameters Enter new parameter informa...

Page 127: ...d to the email address in the Mailbox Name field of the ipk file The address you choose must be one that will get the mail delivered into the mailbox on the pop3 server that the iPack will check for email This is typically of the format mailboxname myisp com Do not send the patch email as a response to a logger email The from field from incoming data emails is user configurable be sure to use the ...

Page 128: ...th a POP3 server within 12 attempts within 2 scheduled calls the iPack will revert to the previous configuration This ensures that communication can be restored if faulty patch information is uploaded and disrupts the logger s ability to successfully download data a patch with an incorrect ISP phone number for example Communication will eventually resume on the third scheduled call An incorrect en...

Page 129: ...ice NRG is not responsible for this and does not know of all areas where 2G service is still available so the best option is to contact your local service provider s to verify which type s of networks are available Phone Service Troubleshooting Request a copy of the installation crew field notes What did the antenna test results show What error message appeared when a Call Now was attempted iPackG...

Page 130: ...ely and try to log in to the account using ISP settings that are in the ipk file If you are unable to login to the ISP from a computer you will need to review all the ISP settings with your provider Remember that ISP usernames may change unexpectedly If you are having a particularly difficult time you may send the ipk file to NRG Systems as an email attachment We may be able to check but not neces...

Page 131: ... it powers down it de registers with the system The GSM iPack follows this protocol closely Using GSM in marginal signal areas can cause registration problems The iPack de registers when powering down However if signal is lost the de registration is never seen by the cell The next time the GSM phone in the iPack is powered up it will try to register with the system and will be blocked out because ...

Page 132: ...peared when a Call Now was attempted iPackGPS users can use the Event Log Viewer to see all errors that occurred during the call What were the results of the phone initialization process Verizon users only Are you certain that you were in a home area during the phone initialization process Obtain a copy of the ipk file that was programmed into the iPack Call your CDMA service provider and make sur...

Page 133: ...ail attachment We may be able to check but not necessarily test the settings for you At the site Perform an antenna test and record the result Verizon users only Try dialing 228 from a handheld CDMA cell phone at the site Do you receive a welcome to Verizon message or a message from another carrier Try dialing the ISP phone number usually 777 from a personal handheld CDMA cell phone at the site Yo...

Page 134: ...on s email service which is included with air time minutes can reduce connection times Installation Obstructions such as a tower or trees can cause an interruption between the communications of the modem to the Iridium satellite and therefore can cause untimely termination of the data call Installations must therefore take into account the following The antenna must be upright facing the sky to en...

Page 135: ...oblem and give you an indication of the phase of the calling process in which the problem was encountered If you receive an error code not listed below please contact NRG Systems for assistance iPackGPS Event Codes Displayed Message DISPLAYED NUMBER Recommended Action Event Details CONTACT_NRG_ERR Contact NRG Systems for assistance DNS_ERR 2102 DNS server not responding INVALID_IPSTRING_ERR 2103 I...

Page 136: ...er than 2 KB send patch file or firmware patch in plain text format instead of HTML POP3_NO_USER_ERR 2147 Mailbox name is missing POP3_NO_PASS_ERR 2148 Mailbox password is missing POP3_NO_NAME_ERR 2150 POP3 server name left blank POP3_TCTCONN_ERR 2151 iPack is unable to connect to the POP3 server Could be invalid POP3 name or mail server is down SYNC_FAILED_ERR 10047 Modem failure Contact NRG Syst...

Page 137: ...BUS disconnection error LOGR_IPACK_COMM_FAIL 25026 Logger is no longer communicating with the iPack LOGR_IPACK_CONN_FAIL 25028 Unable to establish communication with the logger due to bent pin or corrosion on connector NO_RAWDATA_ERR 25030 Contact NRG Systems for assistance INVALID_STRING_ERR 25041 Invalid field in IPK file PRIMARY_ISP_ERR 25042 Primary ISP phone number missing or incorrect TIME_S...

Page 138: ...se events per day on daily call schedule CALL_FAILED_EVT 25109 Call failed due to lack of antenna signal strength proper phone account setup modem registration problem etc Other event s in Event Log just prior to this message will indicate failure source GPS_SET_EVT 25110 Adequate satellites acquired to update GPS coordinates in the logger you will see one of these events per day on daily call sch...

Page 139: ...ice Contact your service provider and make sure the account is active Problem at ixfh error The at ixfh error comes up when the Internet processor is busy trying to talk to the cellular modem and cannot process commands from the iPack s main microprocessor Possible cause s Bad iPack phone cellular account is improperly configured and confusing the modem Possible solution Disassemble the iPack and ...

Page 140: ...zation username SMPT login or password SMTP password is incorrect Possible solution Change iPack s SMTP authentication setting to Yes and enter the correct username and password usually the same as the Mailbox Name and Mailbox Password consult ISP for assistance Problem Internet error 59 Error when trying to establish POP3 This error indicates a problem with the POP3 setting Possible cause s Incor...

Page 141: ...mes on the line from the service provider with instructions Possible solution Confirm that ESN is active contact NRG Systems for assistance Problem Internet error 71 No dial tone response This error message indicates a problem with the cellular service Possible cause s No cellular service incorrect system setting interference or poor signal strength Possible solution Perform antenna test to confir...

Page 142: ...ometimes resolve the issue contact NRG Systems for assistance Problem Internet error 73 Dial failed Similar to Internet error 71 indicates a problem with the cellular service Possible cause s No cellular service incorrect system setting interference or poor signal strength Possible solution Perform antenna test to confirm signal strength and check for service change system setting and try again co...

Page 143: ...your ISP s POP3 server i e don t try to use another ISP s POP3 server Problem Internet error 81 Unable to locate SMTP Server Possible cause s Wrong SMTP server name SMTP server temporarily down Possible solution Confirm SMTP server name is correct not entered as STMP for example contact ISP and check that SMTP server is up and running Problem Internet error 82 SMTP server timed out This message is...

Page 144: ...oniePLUS3 Data Retriever and iPack Programming Problem iPack communication failed When opening the Modify iPack Settings window the message Verifying iPack connection appears in the lower status bar but then the message iPack communication failed appears Possible causes s Dead iPack battery Check the battery voltage history in the data files when an iPack voltmeter SCM is installed in the Symphoni...

Page 145: ...DB25 cable to the iPack 4 Reopen the Modify iPack window You should now be connected to the iPack and be able to load a file from the iPack Note When the Modify iPack Settings window is opened a request is made by SDR to open the configured COM port Conversely when the Modify iPack Settings window is closed a request to close the COM port is made ...

Page 146: ...cuments Solution Format SD Contact NRG Systems Problem Received error message One or more CRCs do not match possible bad data when trying to read data file in SDR software Possible cause s Data encryption PIN number in SymphoniePLUS3 logger settings doesn t match PIN number enabled in Symphonie Data Retriever Software s Site Information Editor window Solution Change data encryption PIN number in S...

Page 147: ...R s main menu choose Site View Event Log choose the site number from the list and click OK iPackGPS users will also be able to view events generated by the iPackGPS EVENT ERROR MEANING 0 Internet Time Adjust Time of event is the new time after adjustment has been applied Clock was adjusted by less than 2 minutes by an Internet time update from the iPack Note a 2 minute time correction will not cau...

Page 148: ...t used 11 Bad Command Invalid command request to logger from user or iPack 12 Internet clock set For loggers with firmware revision 11 and higher this event is recorded each time the iPack successfully accesses an Internet time server and adjusts the time by more than two minutes Time of event is the new time after adjustment has been applied This time change will cause a new file with this event ...

Page 149: ... 1 25 V Good 1 15 V 1 25 V Fair Recommend replacement soon 1 15 V Logger sensor performance may be compromised Replace immediately Logger with iPack Connected Voltage Recommendation 1 90 V Good 1 15 V 1 89 V Caution Logger is not being powered by the iPack battery iPack battery is likely depleted and in need of replacement A site visit is recommended If the battery needs to be changed refer to ins...

Page 150: ...tronics from the elements Remove the four recessed screws and the iPack will separate into two halves connected by a short cable One half contains the iPack electronics and the other half contains the rectangular battery which is secured by Velcro Try not to lose any of the o rings and be careful not to rip or tear the gasket if it should come loose Closing the iPack 1 Insert the 4 2 inch mounting...

Page 151: ...g Channels NRG wind vanes NRG analog sensors Li Cor 200SZ pyranometer DATA COLLECTION Counter Channels Channels 1 3 13 15 Maximum counter frequency is 2500 Hz No SCM needed Analog Channels Channels 7 12 Ch 7 8 are dedicated for wind vanes Ch 9 12 require SCMs Flex Channels Channels 4 6 Analog or counter Require SCMs for configuration Sampling Interval 1 Second Averaging interval 10 Minute fixed Re...

Page 152: ... Downloadable from SD card Internet email using an iPack RESOLUTION Counter Average Stored Resolution 0 1 of the value stored Analog Measurement Resolution 0 1 of full scale 1024 counts Analog Average Stored Resolution 0 1 of the value stored Min Max Stored Resolution 0 4 of the value stored Standard Deviation Stored Resolution 4 of the value stored CONFIGURATION User Interface LCD screen 2 x 20 c...

Page 153: ...gular pattern included Tools Required Small flathead screwdriver for field wiring panel included 8mm or 5 16 nut driver for ground nut mounting screws ENVIRONMENTAL Operating Temperature Range 40 C to 65 C 40 F to 149 F Note display readable 30 C to 55 C 22 F to 130 F Operating Humidity Range 0 100 RH non condensing Lifespan 2 Years PHYSICAL Weight 1 3 kg with D cell batteries Approximate Dimensio...

Page 154: ...mphoniePLUS3 logger collects data from anemometers and other measurement sensors The NRG Class 1 Anemometer and NRG 40C Anemometer are 3 cup anemometers ASCII FILE FORMAT American Standard code for Computer Information Interchange ASCII files are common currency in the computer world The code contains characters including numbers letters and standard punctuation SymphoniePLUS3 converts raw binary ...

Page 155: ...ify in scaled data numbers For wind assessment studies specifying two decimal places is appropriate For example print precision of yields a number up to 999 99 PV PANEL Photovoltaic panel A 15 watt PV panel is an available option for the SymphoniePLUS3 logger The PV panel attaches to the outside of the SymphoniePLUS3 shelter box and uses solar energy to charge the logger s batteries PYRANOMETER A ...

Page 156: ...ation SymphoniePLUS3 loggers store a site number you assign to identify the site STANDARD DEVIATION A measure of the central tendency of a collection of data A small standard deviation means the data do not vary widely A large standard deviation means the data vary more widely Standard deviation is calculated as the square root of the variance where variance is the average of the squared deviation...

Page 157: ...rting period UTC Coordinated Universal Time UTC is the international time standard It is the current term for what was commonly referred to as Greenwich Meridian Time GMT Zero 0 hours UTC is midnight in Greenwich England which lies on the zero longitudinal meridian Universal time is based on a 24 hour clock Afternoon hours such as 5 pm UTC are expressed as 17 00 UTC seventeen hours zero minutes WI...

Page 158: ...ion please visit the RMA Request Page on our website iPack Data Sheet Account Information PARAMETER ORIGIN YOUR INFORMATION SymphoniePLUS3 Serial Number Found on inside front cover of SymphoniePLUS3 logger Cellular Satellite Service Provider Name of company providing wireless service PIN Usually provided by wireless service provider Programming the iPack for Internet connection PARAMETER ORIGIN YO...

Page 159: ...box Password Provided approved by ISP Internet Time Server Provided by user Recipient s E mail Address Provided by user Recipient s Name Provided by user CC Email Address Provided by user CC Email Address 2 Provided by user Sender s E mail Address Provided approved by ISP E mail Subject Line Provided by user Patch Password Provided by user Next Call Time Provided by user Call Interval Provided by ...

Page 160: ...v 17 support nrgsystems com Page 160 31 December 2018 SITE DESCRIPTION TREE TYPES HILLS ETC TERRAIN FEATURES OBSTRUCTIONS DISTANCES FROM TOWER SOIL TYPE INSTALLATION DATE REMOVAL DATE Field Contact Information Company Contact Person Address Phone Number Fax Number Email Address ...

Page 161: ...ometers Attach calibration sheets for any calibrated anemometers Anemometer 1 Anemometer 2 Anemometer 3 Anemometer 4 Anemometer 5 Anemometer 6 Anemometer 7 Anemometer 8 Anemometer 9 Monitoring height Serial Number Primary or Redundant Mounting Orientation degrees magnetic Boom length Calibration Date Slope Offset Logger Channel Number Comments ...

Page 162: ...ev 17 support nrgsystems com Page 162 31 December 2018 Wind Vanes Wind Vane1 Wind Vane 2 Wind Vane 3 Wind Vane 4 Wind Vane 5 Wind Vane 6 Monitoring Height Serial Number Mounting Orientation degrees magnetic Boom Length Deadband Orientation degrees Logger Channel Number Comments ...

Page 163: ...r_Manual Rev 17 support nrgsystems com Page 163 31 December 2018 Other Sensors Sensor 1 Sensor 2 Sensor 3 Sensor 4 Sensor 5 Sensor 6 Sensor 7 Sensor Type Monitoring Height Serial Number Mounting Orientation degrees magnetic Slope Offset Logger Channel Number Comments ...

Page 164: ...pport nrgsystems com Page 164 31 December 2018 Tower Tower Type Height Diameter Comments Site Photographs Take pictures in 8 directions at tower base and several pictures showing the surrounding terrain North Northeast East Southeast South Southwest West Northwest Site surrounding area ...

Page 165: ...EU Declaration of Conformity ...

Page 166: ... the above copyright notice this list of conditions and the following disclaimer 2 Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution 3 The name of the author may not be used to endorse or promote products derived from this software without specific ...

Page 167: ...es 100 Creating a new site 119 Creating a patch file 128 Creating a site file manually 121 Creating reports 115 Data Filtering window 114 Data Flag types 114 Data header viewing 96 Data Viewer SDR 98 99 100 D cell batteries 18 24 Descriptive Headers 101 Dial Up iPacks 34 Disabling descriptive headers 101 DNS primary 47 DNS secondary 47 Domain Name Service DNS 34 Editing height 27 Editing Height 12...

Page 168: ...k 32 34 94 96 123 132 Configuration 35 Recharging the Battery 61 IPack access port 18 iPack battery changing 155 iPack file ipk 132 iPack Programming 44 iPack settings changing 128 iPack opening and closing 156 ISP Programming 44 45 Keypad Security 29 latitude 72 Latitude longitude 29 Automatic 29 Logger Status Screen 79 LTE iPack APN 48 Maintenance check list 92 Measurement units 27 122 125 MMC C...

Page 169: ...ymer FRP 67 Location 69 Mounting 69 Setup 68 Shelter Box Steel Mounting Holes 64 Shelter Box Steel 64 SI metric units 25 27 125 Signal conditioning module 23 24 installation 23 Signal conditioning module SCM 105 SIM card GSM 32 38 41 Site file 119 site files 94 Site information editor SDR 122 124 125 Site information parameters SDR 122 Site information SDR 96 119 122 124 125 Site maintenance 92 Si...

Page 170: ...2 125 Units measurement 122 125 Updating iPack firmware 57 USB port programming 21 User name 47 User password 47 version number SDR 95 View database 106 Viewing Data Header 96 Warning LED 19 WAsP data 111 Wind shear 163 WindLinx 10 31 38 44 CDMA 43 Wiring 77 Wiring Panel 75 Wiring panel input 18 working directory for raw files 101 working directory for Reports 102 working directory for saved TXT f...

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