Nortel Symposium TAPI Service Provider for Succession 3.0, User Manual, Page: 95 / 198

Chapter 4 Configuration guidelines 95
Network Managers Guide for Symposium TAPI Service Provider for Succession, release 3.0
• Polling interval. The default value is 0, and valid values are 0 through 100.
The value determines the frequency with which Meridian Link Services polls
the link between the SCCS and Symposium TAPI SP. In a call center
environment, you must set a link value greater than 0 to ensure link detection
between Meridian Link Services and Symposium TAPI SP. If you set a link
value of 1, the link is polled every 10 seconds.
• Monitor all DNs/no DNs. Select the appropriate checkbox. The default is to
monitor all DNs.
• Services. Select the required services.
You can access four Succession Host table submenus by clicking on the buttons at
the bottom of this window.
Configuring the trunk table
Symposium TAPI SP uses information in the trunk table to monitor outbound
trunk routing. Before you can monitor a trunk, verify that:
• the trunk is configured as an associated set (AST) on the switch
• the IAPG is configured to select the appropriate events (1 = all events)
• the trunk is configured for monitoring on the TAPI server
To configure the trunk table click on Trunk Table in the Succession Host
configuration window. In the Trunk Table window you can perform the following
configurations:
• Add a route number record. Enter the number of a route you want to monitor.
Caution:
In a call center environment, you must change the default
polling interval value of 0 to at least 1 to ensure that link loss is detected
between Meridian Link Services and Symposium TAPI SP.
Note:
The status of a monitored trunk is detected only if answer and
disconnect supervision are enabled for the trunk. On a digital trunk
interface, answer supervision and disconnect supervision is enabled by
default. For a universal trunk card, in overlay 14, set the SUPN prompt to
yes to enable answer supervision and disconnect supervision.