Chapter 8 Troubleshooting
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Network Managers Guide for Symposium TAPI Service Provider for Succession, release 3.0
The middle pane lists the hexadecimal addresses where these lines are stored in
TAPI server memory. The right-hand pane displays the number of lines that were
initialized successfully.
Verifying that telephone sets are configured correctly
To verify that a telephone set is configured correctly:
1
In the Symposium TAPI SP configuration application, select “Succession
Host tab -> TN table” to display a list of the TNs that are configured for
Symposium TAPI SP. Identify the telephone set associated with line 0.
2
In the TAPI browser application, click the Param check box on the toolbar.
Click the Line+ button on the toolbar to display the lineOpen window.
(Figure 60)
Figure 60 LineOpen window
3
Select dwDeviceID in the left-hand pane.
4
Click OK to return to main configuration window.
5
Select line 0 in the middle pane of the main TAPI browser window.
6
Perform an action with the telephone set associated with line 0. For example,
take the receiver off hook or make a manual call to the device.
Summary of Contents for Symposium TAPI Service Provider for Succession 3.0
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Page 22: ...22 Preface 213346 02 ...
Page 54: ...54 Chapter 2 Installation guidelines 213346 02 ...
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Page 126: ...126 Chapter 5 Upgrading Symposium TAPI SP 213346 02 Draft 0 01 ...
Page 152: ...152 Chapter 6 Networked TAPI IVR 213346 02 ...
Page 190: ...190 Glossary 213346 02 ...