82
Using Multiple Queue Assignment
Interpreting the Network Position Status Counts Display
Standard 1.0
Network Administration Center
November 1998
User Guide Supplement
Interpreting the
screen
To interpret the screen when it contains MQA information,
follow these steps.
Starting Point: NAC 2.5 supervisor’s workstation
Step Action
1
Display the NAC 2.5 main menu.
2
Display the NAC Maintenance and Administration menu.
3
Select Position Status Display.
Result: The Network Position Status Counts Display screen
appears.
4
Study the following fields:
Node-ACDDN
...
Identifies the source of this information. This
can be an NACD-DN or a group total identifier.
Manned
...
Shows the number of positions in the queue that
were manned the last time the display was updated. If MQA is
enabled, this field increments by one for each queue that the
agent services. For example, the Manned field for the
BL-4000, BL-5000, and BL-6000 queues increments by one if
the same agent services each queue.
Summary of Contents for NAC
Page 7: ...viii Contents Standard 1 0 Network Administration Center November 1998 User Guide Supplement ...
Page 8: ...Preface About this guide In this preface Overview x Inside this guide xi ...
Page 96: ...Chapter 8 Configuring 10 nodes In this chapter Overview 86 Configuring the nodes 87 ...
Page 126: ...Chapter 10 Handling error messages In this chapter Overview 116 Error messages 117 ...