Nortel Compact ICS 7.1, Coordinator Manual

Page: 58 / 266

58 / Answering calls
Compact ICS 7.1 System Coordinator Guide N0130955 01
• If more than one call is ringing at a telephone, the first call appears on
the Answer button of the attendant. Any subsequent calls appear on
intercom buttons, if they are available.
Creating a Conference Call
You can talk to two people at once.
1. Make sure you have two calls, one active and one on hold.
2. Press
≤‹
.
3. Press the appropriate button to retrieve the held call.
This is automatic on the 7000 and 7100 digital phones and the Digital
Mobility phones.
You can create a conference when you are on a call.
1. Make a second call.
2. Press
≤‹
.
3. Press the button where the first call is on hold to create a conference.
Only the person who established the conference can process the conference
by using the procedures described in this section.
Tip -
More than one attendant may have an Answer DN
button for the same telephone. This allows two or more
attendants to handle calls for a busy person.
Each telephone can handle calls for up to eight other
people using a separate Answer DN button for each
person.
Tip -
You can create a conference by releasing privacy
on a call. See ‘‘Turning Privacy on or off for a call’’ on
page 68.