Nortel Compact ICS 7.1, Coordinator Manual

Page: 104 / 266

104 / Handling many calls at once
Compact ICS 7.1 System Coordinator Guide N0130955 01
Listening on hold
If you have been put on hold, you can hang up the handset while you wait
for the other person to return.
1. Press
≥
.
2. Hang up the handset.
3. Press the line button of the call. You may hear indications from the far
end that you are on hold (for example, tones or music).
4. When the person you were talking to returns you hear them through
your telephone speaker. Lift the handset and talk.
Holding a call exclusively
≤‡·
You can put a call on Exclusive Hold so that it can be retrieved only at your
telephone.
Press
≤‡·
or
≤≥
. The line appears busy on all other
telephones, and the call cannot be picked up by anyone else in the office.
Displays
Tip -
If Automatic handsfree has been assigned to your
telephone, you can use the handsfree/mute feature
instead of Listen on Hold.
This feature is not valid for the 7000 and 7100 digital phones
and the Digital Mobility phones, since these telephones do not
have speakers.
You have placed one or more calls on hold. The
name of the line that has been held the longest is
displayed.
On hold: LINENAM