Nortel Attendant PC, Software User'S Manual

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Page 132 of 160 Meridian 1 Attendant PC network features
P0891256 Standard 2.00 February 1999
4 When recall occurs, check if camp-on is possible. If not, either put the
call back on silent hold (steps 2 and 3) or end it by clicking the Rls Dst
button and then the Release button.
Note: When you place a call on silent hold, the release link trunk
(RLT) is held at the remote location. When you use Hold, the RLT is
held at your location.
Remote recall
When you extend a call to an idle extension at a remote location and the called
party does not answer within a set time, you are automatically recalled by the
caller.
1 You receive a recall from a remote location. Click on the loop key
beside the flashing Source indicator (or remote) to answer the call. The
tone stops and the loop and Source indicators go on steadily; you hear a
beep before being connected to the caller. The remote ICI indicator is on.
2 Click the Rls Dst button. Ringing at the called extension stops.
3 If the caller wishes to end the call, click the Release button. The
Release indicator goes on; you can now take other calls.
If the caller wishes to speak to another party, dial the new number,
then click the Release button. The Release indicator goes on; you can
now take other calls.
Note: Recalls from remote locations travel over release link trunks
(RLTs). Call source information consists of an RLT access code and
member number.
Transferring a recall to another remote extension
A called party at a remote location can transfer a call back to you, which you
can then extend to another extension.
1 You receive a recall from a remote location. Click on the loop key
beside the flashing Source indicator (or remote) to answer the call. The
tone stops and the loop and Source indicators go on steadily; you hear
two beeps before you are connected to the called party. The remote ICI
indicator is on.
2 The called party asks to have the caller transferred back to you. Click
the Rls Dst button to release the called party from the call. You are
connected to the caller.