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Copyright © 2019 Nortek Security & Control LLC
31
Update the GC3 Panel Firmware
As 2GIG releases
fi
rmware updates for the GC3 Panel,
download the update to a USB thumb drive and then
connect it to the USB port on the GC3 Panel.
To update the
fi
rmware:
1. Download the latest
fi
rmware update from
dealer.2gig.com.
2. Copy the
fi
rmware update to a USB thumb drive (not
supplied).
Note:
The USB thumb drive must be FAT/FAT
32 formatted. The system will not read an NTFS
formatted thumb drive.
3. Remove the USB protector from the USB port on
the top of the GC3 Panel.
GC3 Panel-—USB Protector
4. Insert a thumb drive storing the desired
fi
rmware
version into the USB port at the top of the GC3
Panel.
GC3 Panel—USB Port
The
Firmware Update
icon appears in the
Status Icons
area and the
Firmware Update Available
from
USB
Device
message appears.
5. Tap Update.
Firmware Update Available from USB Device
Note:
Firmware Update Available from USB Device
message appears for approximately 10 seconds.
If you are not able to tap the
Update
button in the
message in that time, you can alternately tap the
System Settings
button or the
Firmware Update
button in the system icons area. Then enter the
Master User Code, and then tap
Firmware Update
to start the update process.
The GC3 Panel turns BLACK and in a few moments,
the
Updating Firmware
message appears.
Important:
During the update process, do NOT
disconnect the GC3 Panel from its power source
and do NOT remove the USB thumb drive until the
update is complete.
When complete, the system restarts automatically and a
new message appears in the system’s Inbox to notify users
that the
fi
rmware update was successful.
6. On the Home screen, tap the Inbox system icon.
Then tap
Messages
.
Inbox Messages - Update with Areas on Control Panel Illustration
On the
Messages
screen, tap the
GoControl Firmware
Update
message.
7. On the
Messages
screen, tap the
GoControl
Firmware Update
message.