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Contents
Set Up and Operation Guide
P0886600 Issue 1.0
Backing up Norstar Voice Mail programing 160
Restoring a Norstar Voice Mail system 161
Resetting and Initializing programing 163
Overview 163
Resetting Norstar Voice Mail 163
Initializing Norstar Voice Mail 165
Norstar Voice Mail Reports 167
Overview 167
Directory Report (1) 168
Numeric Mailbox Report (2) 168
System Group List Report (3) 169
Message Usage Report (4) 170
Mailbox Activity Report (5) 170
Caller ID (CLID) Report (6) 172
Dialing Translation Report (7) 172
Alarm Report (8) 172
Custom Call Routing Report (9) 173
NVM Call Handling and Port Usage Report (10) 174
NVM Call Handling and Port Usage Report Part 1 174
NVM Call Handling and Port Usage Report Part 2 175
NVM System Configuration Report, Part 2 177
NVM System Configuration Report, Part 3 178
NVM System Configuration Report, Part 4 179
Fax-on-Demand Usage Report (12) 179
Connecting a printer to the NAM 180
Printing Reports 180
Printing the Tree Reports 181
Norstar Voice Mail Troubleshooting 183
Overview 183
System trouble 183
Automated Attendant does not answer any calls 183
Call display information is lost 183
The Automated Attendant transfers some callers to the General Delivery
Greetings are played at the wrong time of day 184
Greetings are played on the wrong line 184
A telephone cannot be forwarded to Norstar Voice Mail 184
Feature 981 produces a Log prompt on the Norstar display 184
Summary of Contents for Voice Mail 4.0
Page 16: ...2 Getting started Set Up and Operation Guide P0886600 Issue 1 0 ...
Page 24: ...10 Introduction Set Up and Operation Guide P0886600 Issue 1 0 ...
Page 30: ...16 Setting up Norstar Voice Mail Set Up and Operation Guide P0886600 Issue 1 0 ...
Page 32: ...18 Automated Attendant Set Up and Operation Guide P0886600 Issue 1 0 ...
Page 60: ...46 Mailboxes Set Up and Operation Guide P0886600 Issue 1 0 ...
Page 61: ...P0886600 Issue 1 0 Set Up and Operation Guide ...
Page 62: ...48 Set Up and Operation Guide P0886600 Issue 1 0 ...
Page 74: ...60 Overview of Mailboxes Set Up and Operation Guide P0886600 Issue 1 0 ...
Page 130: ...116 Custom Call Routing CCR Set Up and Operation Guide P0886600 Issue 1 0 ...
Page 152: ...138 Building Saving and Enabling a CCR Tree Set Up and Operation Guide P0886600 Issue 1 0 ...
Page 165: ...P0886600 Issue 1 0 Set Up and Operation Guide Section V Norstar Voice Mail Manager ...
Page 166: ...152 Set Up and Operation Guide P0886600 Issue 1 0 ...
Page 172: ...158 Set Up and Operation Guide P0886600 Issue 1 0 ...
Page 240: ...226 Appendix C Default Configuration Values Set Up and Operation Guide P0886600 Issue 1 0 ...
Page 258: ...244 Index Norstar Voice Mail Set Up and Operation Guide ...