Norstar Voice Mail 4.0, Set Up And Operation Manual

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Auto Attendant Status settings
Set Up and Operation Guide P0886600 Issue 1.0
Changing a Company Greeting from a remote telephone
To change a greeting that has been assigned to a Greeting Table, start from the
Remote Administration Menu.
The following voice prompts play:
“To open or close the business, press
⁄ .”
“To change a Company Greeting, press
¤ .”
“To exit, press
• .”
1. Press
¤ .
2. Enter the number of the greeting (from 1 to 40) you wish to change.
3. Press
£
to accept the greeting number.
To listen to the greeting, press
¤ .
If you want to access a different greeting number, press
•and enter the new
number.
4. Press
⁄ to record your new greeting.
5. After the tone, record your greeting.
6. Press
£to end your recording.
Press
⁄ to replay your recording.
To erase and re-record your greeting, press
¤ .
7. Press
£
to accept your recording.
After the recording has been accepted you are returned to the Remote
Administration Menu.
Setting the Answer Lines status
Norstar Voice Mail can answer all your Central Office (CO) lines included in line
configuration. When Answer Lines is enabled, Norstar Voice Mail answers all
incoming calls and presents each caller with the Company Greeting and Automated
Attendant Menu. You can designate whether or not Norstar Voice Mail answers
your company lines. When Answer Lines is disabled, Norstar Voice Mail will not
answer incoming calls. All incoming calls must be answered and routed by your
company Receptionist.
For more information about line configuration, refer to "Programing which lines
will be answered by Norstar Voice Mail" on page 31.