Norstar Voice Mail 4.0, Set Up And Operation Manual

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Auto Attendant Status settings
Set Up and Operation Guide P0886600 Issue 1.0
Setting the Business Status
The Business Status setting overrides the scheduled times programed for the
Morning, Afternoon, and Evening in the Greeting Tables.
When the Business Status is set to Yes, greetings are played according to the time
scheduled in the Greeting Tables. For example, if Business Status is set to Yes, the
Morning, Afternoon and Evening Greetings play automatically according to the
start times programed in the Greeting Tables.
When the receptionist sets the Business Status to No at the end of the business day
or prior to the weekend, the Non-business hours Greeting continues to play until the
Business Status is set to Yes.
The company Receptionist or designated Operator should change the Business
Status to Yes in the morning when your company opens. At the end of the business
day, the company Receptionist or designated Operator should set the Business
Status to No.
To set the Business Status:
Making changes from a remote telephone
You can access Norstar Voice Mail to change a greeting or the Business Status by
using the dialpad of any internal or external touch tone phone. Remote
administration must be done through the System Coordinator Mailbox. The System
Coordinator’s Mailbox must be initialized before remote administration can be
accessed.
To access the System Coordinator Mailbox, press
• • while the greeting plays.
Enter the System Coordinator Mailbox number and password combination and
£,
then press
· · to access the Remote Administration Menu.
Using the Remote Administration Menu, you can change a greeting, or assign the
Business Status to open or closed.
1. Press
ƒ · ° ¤ .
2. Enter the Operator password and press
OK
.
3. Press
NEXT
.
4. Press
CHNG
to toggle the setting and select
N
for No or
Y
for Yes.
Press
® to end this programing session.
Pswd:
RETRY
Atdt avail: Y
CHNG
Business open: N
NEXT