P0886600 Issue 1.0
Set Up and Operation Guide
Backing up and Restoring programing
Overview
Frequent backups ensure that configuration information can be restored if Norstar
Voice Mail programing information is lost or the NAM (NAM) is replaced.
When you back up Norstar Voice Mail programing, you will copy the following:
•
System configuration parameters
•
Company Greetings
•
Mailbox programing
•
Directory Name recordings
•
Group Lists
•
CCR information including CCR Trees, paths, and prompts
•
personal greetings
•
personalized greeting setup
Voice messages are not copied when you back up your Norstar Voice Mail
programing.
When to perform a backup or restore
During a backup or restore Norstar Voice Mail cannot be accessed by mailbox
owners and it cannot answer incoming calls. For this reason we recommend you
perform backups and restores during non-business hours. However, if the NAM is
not operating because of lost information, you should perform a restore
immediately.
The procedure must be restarted if any of the following interruptions occur at the
set that initiated the backup or restore:
•
®
is pressed
•
˙
is pressed
•
a call is answered
•
a call is placed
An incoming priority call, whether you answer it or not, also interrupts backup and
restore procedures.
When you perform a backup, all Norstar Voice Mail programing information is
written to floppy disks that you insert into the NAM. Once the backup is complete,
you should store the floppy disks in a safe place.
In all backup and restore operations, floppy disk drive A is assumed. You cannot
specify a different drive or an external tape drive.
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Summary of Contents for Voice Mail 4.0
Page 16: ...2 Getting started Set Up and Operation Guide P0886600 Issue 1 0 ...
Page 24: ...10 Introduction Set Up and Operation Guide P0886600 Issue 1 0 ...
Page 30: ...16 Setting up Norstar Voice Mail Set Up and Operation Guide P0886600 Issue 1 0 ...
Page 32: ...18 Automated Attendant Set Up and Operation Guide P0886600 Issue 1 0 ...
Page 60: ...46 Mailboxes Set Up and Operation Guide P0886600 Issue 1 0 ...
Page 61: ...P0886600 Issue 1 0 Set Up and Operation Guide ...
Page 62: ...48 Set Up and Operation Guide P0886600 Issue 1 0 ...
Page 74: ...60 Overview of Mailboxes Set Up and Operation Guide P0886600 Issue 1 0 ...
Page 130: ...116 Custom Call Routing CCR Set Up and Operation Guide P0886600 Issue 1 0 ...
Page 152: ...138 Building Saving and Enabling a CCR Tree Set Up and Operation Guide P0886600 Issue 1 0 ...
Page 165: ...P0886600 Issue 1 0 Set Up and Operation Guide Section V Norstar Voice Mail Manager ...
Page 166: ...152 Set Up and Operation Guide P0886600 Issue 1 0 ...
Page 172: ...158 Set Up and Operation Guide P0886600 Issue 1 0 ...
Page 240: ...226 Appendix C Default Configuration Values Set Up and Operation Guide P0886600 Issue 1 0 ...
Page 258: ...244 Index Norstar Voice Mail Set Up and Operation Guide ...