Nokia IP560 - Hard Disk Drive Based, Installation Manual

Page: 95 / 160

General Troubleshooting Information
IP560 Security Platform Installation Guide 95
To reset the admin password to a default value
Note
You must have local serial access to your appliance console to perform
this procedure. With a keyboard and monitor directly connected to the
appliance, the
boot:
prompt does not appear, and you cannot perform
this procedure.
1. Boot up the appliance in single-user mode by restarting or power cycling
the appliance.
When the
boot:
prompt appears, enter
-s
before the appliance goes into
multiuser mode; you have about 10 seconds to do this.
2. After the appliance boots up, the following text appears:
Enter pathname of shell or RETURN for sh:
Press Enter.
3.
Type
/etc/overpw
at the
#
prompt.
When the response asks if you want to continue, type
y
.
4.
The admin password defaults to no password for admin.
Continue to boot to multiuser mode.
5.
Reconfigure the password as you normally would.
Note
Blank passwords are not accepted in Network Voyager. In such cases,
enter the following command to reset the password from the command
line using a blank password:
dbpasswd admin newpassword ""
The two double quotation marks at the end of the command properly
indicate a blank password.
After you execute this command, the system reports that the password
was not successfully changed. However, the password is changed and is
now
newpassword
.