Nokia IP560 - Hard Disk Drive Based, Installation Manual

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7
Troubleshooting
94 IP560 Security Platform Installation Guide
Problem Not connected with a null-modem cable.
Solution Verify that you are using a null-modem cable. For pinout
information, see “Using a Console Connection” on page 46.
Problem Wrong terminal settings.
Solution Verify terminal settings: 8 data, 1 stop, no parity, 9600 bps.
Problem Terminal set for flow control.
Solution The IP560 does not use flow control. The terminal should be set
for no flow control.
Problem Defective IP560 or file system.
Solution Contact the Nokia customer support site listed in “Nokia Contact
Information” on page 3.
Problem Database is corrupt.
Solution Return to default settings according to the instructions included in
the instructions for resetting the default password, or contact the Nokia
customer support site listed in
“Nokia Contact Information” on page 3.
Login Prompt Appears, But Password Not Accepted
Problem Entered wrong password.
Solution Obtain a valid password or set the password to a default value.