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NEC VERSA P, Service Manual

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NEC VERSA P Service Manual Download Page 141

5-2      Troubleshooting and Options for the Docking Station II

 Table Section 5-1   Docking Station II Problems and Solutions

 Problem

 Corrective Action

 Parallel device does not work.

 1. Check that the parallel device is powered on.

 2. Check that the system is configured for a parallel device.

 3. Check parallel device cable connection.

 CRT does not show data.

 1. Make sure CRT is turned on.

 2. Check CRT cable connection.

 Keyboard does not work.

 1. Check keyboard connection.

 2. Check LED interface cable connection.

 Mouse does not work.

 1. Check mouse connection.

 2. Make sure mouse driver is installed.

 3. Check interface cable connection.

 LED lamp does not work,

 1. Check LED interface cable.

 2. Replace LED interface cable.

 3. Replace the hard disk drive cable.

 4. Replace the hard disk drive.

 Battery is not charged.

 1. Make sure the battery is installed.

 2. Make sure the Versa is connected securely.

 3. Check that the main power switch is set to on.

 4. Check that the internal connectors are connected securely.

 ISA board does not work.

 1. Check the jumper setting.

 2. Install software and device drivers if not installed.

 3. Make sure each ISA option board is connected securely.

Summary of Contents for VERSA P

Page 1: ...duct s discussed in this document are warranted in accordance with the terms of the Warranty Statement accompanying each product However actual performance of each such product is dependent upon factors such as system configuration customer data and operator control Since implementation by customers of each product may vary the suitability of specific product configurations and applications must b...

Page 2: ...scription of operating controls setting parameters and accessing the NEC bulletin board system BBS Section 3 Options provides the user with installation procedures for the Versa P series options Section 4 Troubleshooting and Repair includes maintenance troubleshooting disas sembly and reassembly and illustrated parts breakdown information NEC service and spare parts ordering information is also pr...

Page 3: ...owledge DC direct current DIP dual in line package DLAB Divisor Latch Address bit DMA direct memory access DMAC DMA controller DOS disk operating system DRAM dynamic RAM DTE data terminal equipment ECC error checking and correction EDS error detecting system EGA Enhanced Graphics Adapter EMS Expanded Memory Specification EPP enhanced parallel port EPROM erasable and programmable ROM EVGA Enhanced ...

Page 4: ... Response Center PAL programmable array logic PC personal computer PCB printed circuit board PFP plastic flat package PIO parallel input output pixel picture element PJQFP plastic J lead quad flat pack PLCC plastic lead chip carrier PLL phase lock loop p p peak to peak PPI programmable peripheral interface PROM programmable ROM QFP quad flat pack RAM random access memory RAMDAC RAM digital to anal...

Page 5: ...mitter V volt Vdc volts direct current VESA video electronics standards association VFO variable frequency oscillator VGA Video Graphics Array VLSI very large scale integration VRAM virtual RAM W watt W write µf microfarad µPD microprocessor µs microsecond Ω ohm ...

Page 6: ...on 1 5 Keyboard 1 5 VersaTrack 1 5 System Memory 1 6 Memory Map 1 6 System Video 1 7 Parallel Interface 1 13 Serial Interface 1 13 Versa P Series Chip Set 1 13 System Logic 1 14 Flash ROM 1 14 ROM BIOS 1 14 Peripheral Controller 1 15 VGA Controller 1 15 Video Controller Architecture 1 15 Diskette Controller Serial Interface Parallel Interface 1 16 Keyboard Controller 1 16 PCMCIA Controller 1 16 Au...

Page 7: ... 2 6 Function Keys Fn Keys 2 6 Dip Switch 2 7 Power on Self Test POST 2 8 POST Errors 2 9 System Parameters 2 10 Auto Setup 2 10 Accessing Auto Setup 2 10 Auto Setup Keys 2 11 Auto Setup Parameter Options 2 11 Parameter Descriptions 2 12 Comms 2 12 Drives 2 13 Keyboard 2 13 Power 2 13 System 2 14 Time Date 2 14 Using Auto Setup to Select Parameters 2 15 Security Options 2 16 System Password 2 16 U...

Page 8: ...1 Power Sources 2 25 AC Adapter 2 25 Battery Power 2 26 Recharging the Battery Pack 2 26 Discharging the Battery Pack 2 27 Replacing the Primary Battery Pack 2 28 Saving Battery Power 2 29 Automatic Power Saving Features 2 30 Power Saving Levels 2 30 Active Mode 2 30 Local Stand by Mode 2 30 Suspend Mode 2 30 Using the Multimedia Features 2 31 Audio 2 31 Line In 2 31 Microphone 2 31 CD ROM Reader ...

Page 9: ...hooting and Repair Service 4 1 Technical Support 4 2 Product Information 4 2 Ordering Information from FastFacts 4 3 Maintenance 4 4 Cleaning the System s Exterior 4 4 Cleaning the System s Interior 4 4 Cleaning the VersaTrack 4 5 Troubleshooting 4 6 Diagnosing and Solving Problems 4 6 Remote Technical Support 4 8 NEC Communications Assistant 4 9 Diagnostic Output and Beep Codes 4 9 Disassembly an...

Page 10: ...und Board 5 13 Drive Signal Cables 5 13 Power Supply 5 15 Docking Station II Options 5 18 Expansion Board Installation 5 18 Diskette Tape Drive Installation 5 21 Hard Disk Drive Installation 5 23 External CRT Monitor Installation 5 24 External Keyboard and Mouse Installation 5 26 Headphones and Microphone Installation 5 27 Parallel Printer Installation 5 28 RS 232C Device 5 29 Illustrated Parts Br...

Page 11: ...apter 3 12 3 10 Modem Connection 3 13 3 11 Installing a Dual Connection Fax Modem Card 3 14 3 12 Connecting the Adapter 3 15 3 13 Dual RJ11 Connection 3 16 3 14 Releasing the Diskette Drive 3 17 3 15 VersaBay PCMCIA Module Installation 3 18 3 16 Printer Connection 3 19 3 17 CRT Port Location 3 20 3 18 External Keyboard Mouse Connection 3 21 3 19 Opening the Rear Cover 3 22 3 20 Docking Station II ...

Page 12: ...Series Breakdown Lower Assembly 4 33 5 1 CRT Base Removal 5 4 5 2 Top Cover Screw 5 4 5 3 Two Screws 5 5 5 4 Top Cover Removal 5 5 5 5 Top Cover Mask Assembly Screws 5 6 5 6 Blank Panel Removal Power Switch Assembly Screws 5 7 5 7 Power Switch Cable 5 7 5 8 Cable Removal 5 8 5 9 Interface Board Bracket Screws Rear Panel 5 9 5 10 Interface Board Bracket Screw Backplane 5 9 5 11 Interface Board Remo...

Page 13: ...r Connection 5 28 5 36 RS 232C Connection 5 29 5 37 Versa Series Docking Station II IPB 5 32 A 1 System Board Connector Locations A 1 A 2 CPU Board Connector Locations Front A 2 A 3 CPU Board Connector Locations Rear A 3 List of Tables 1 1 Versa System Memory Map 1 6 1 2 CRT Display Mode CRT only 1 7 1 3 LCD Display Mode 640 x 480 TFT Simultaneous CRT 1 9 1 4 LCD Display Mode 640 x 480 STN D S Sim...

Page 14: ...Lower Assembly 4 32 4 8 Option and Documentation Part Numbers 4 34 5 1 Docking Station II Problems and Solutions 5 1 5 2 Disassembly Parts Sequence 5 3 5 3 Power Supply Requirements 5 15 5 4 Docking Station II Field Replaceable Parts List 5 30 A 1 System Board Connectors A 1 A 2 CPU Board Connectors Front A 2 A 3 CPU Board Connector Descriptions Rear A 3 A 4 External Keyboard Connector Pin Assignm...

Page 15: ...xii Contents ...

Page 16: ...ransistor TFT color LCD 8 MB stan dard RAM 16 KB cache RAM internal 256 KB cache RAM external 256 KB ROM n Versa 75P 75 MHz CPU Super VGA SVGA color LCD 8 MB standard RAM 16 KB cache RAM internal 256 KB cache RAM external 256 KB ROM Figure Section 1 1 and Figure Section 1 2 show system features Figure Section 1 1 Versa P Series Right Side View Brightness Control Compartment Memory Drive Hard Disk ...

Page 17: ...ots supported by the Cirrus Logic CL PD6720 B PCMCIA controller allow for the addition of either two PCMCIA Type II cards or one PCMCIA Type III card The PCMCIA controller is compatible with the Intel 82365B chip set used in earlier Versa sys tems Figure Section 1 3 shows the standard I O interface ports on the system s rear panel These include one 6 pin shared PS 23 style keyboard mouse port one ...

Page 18: ... pitch 12 bit digital interface 800 x 600 resolution 256 out of 227 000 colors In addition the CRT port on the system s rear panel allows the user to connect an optional monochrome or color external display to the system The computer supports the LCD and external display simultaneously Power saving features for controlling the LCD s backlighting include the ROM based hot key Fn F5 DOS BACKLITE EXE...

Page 19: ...a connector P10 For a list of system board connector descriptions and an accompanying illustration see Ap pendix A System board specifications are listed in Table Section 1 9 at the end of this sec tion Primary Battery The system uses a nickel metal hydride NiMH battery also called smart battery as its transient power source The smart battery communicates battery status via the LCD indi cator or g...

Page 20: ...H VersaBay PCMCIA Module Option The VersaBay PCMCIA module adds two more PCMCIA card slots to the system when the user is not using the diskette drive or secondary battery The module installs in the sys tem s diskette drive slot Keyboard The built in 83 key keyboard U S or 79 key keyboard UK and Germany uses the stan dard QWERTY format The keyboard provides 12 function keys and 8 cursor control ke...

Page 21: ...f 16 MB RAM n standard RAM plus an optional 12 MB memory card for a total of 20 MB RAM n standard RAM plus an optional 16 MB memory card for a total of 24 MB RAM n standard RAM plus an optional 32 MB memory card for a total of 40 MB RAM Memory Map The system supports system and video shadowing both controlled through complementary metal oxide semiconductor CMOS The system supports BIOS as a cachea...

Page 22: ...e table below Table Section 1 2 CRT Display Mode CRT only Mode Hex Display Mode Colors Text Display Resolution Font Refresh Rate 0 1 Text 16 40x25 320x200 8x8 70 2 3 Text 16 80x25 640x200 8x8 70 0 1 Text 16 40x25 320x350 8x14 70 2 3 Text 16 80x25 640x350 8x14 70 0 1 Text 16 40x25 360x400 9x16 70 2 3 Text 16 80x25 720x400 9x16 70 4 5 Graph 4 40x25 320x200 8x8 70 6 Graph 2 80x25 640x200 8x8 70 7 Tex...

Page 23: ...x600 8x16 60 32 8 bit Linear 256 100x37 800x600 8x16 74 34 8 bit Linear 256 128x48 1024x768 8x16 60 34I 8 bit Linear 256 128x48 1024x768 8x16 43 40 15 bit Linear 32K 80x30 640x480 8x16 60 41 16 bit Linear 64K 80x30 640x480 8x16 60 60 Text 16 132x25 1056x400 8x16 68 61 Text 16 132x50 1056x400 8x16 68 6A 70 Planar 16 100x37 800x600 8x16 60 6A 70 Planar 16 100x37 800x600 8x16 74 72 75 Planar 16 128x4...

Page 24: ...del only Table Section 1 3 LCD Display Mode 640 x 480 TFT Simultaneous CRT Mode Hex Display Mode Colors Text Display Resolution Font Refresh Rate 0 1 Text 16 40x25 320x200 8x8 60 2 3 Text 16 80x25 640x200 8x8 60 0 1 Text 16 40x25 320x350 8x14 60 2 3 Text 16 80x25 640x350 8x14 60 0 1 Text 16 40x25 320 x4000 8x16 60 2 3 Text 16 80x25 640x400 8x16 60 4 5 Graph 4 40x25 320x200 8x8 60 6 Graph 2 80x25 6...

Page 25: ...ar 64K 80x30 540x480 8x16 60 78 Packed Pixel 256 80x25 640x400 8x16 60 79 Packed Pixel 256 80x30 640x480 8x16 60 EGA Extension VGA Extension Table Section 1 4 lists display modes for the P53H model only Table Section 1 4 LCD Display Mode 640 x 480 STN D S Simultaneous CRT Display Mode Hex Display Mode Colors Text Display Resolution Font Refesh Rate 0 1 Text 16 40x25 320x200 8x8 60 2 3 Text 16 80x2...

Page 26: ...x30 640x480 8x16 60 13 Packed Pixel 256 40x25 320x200 8x8 60 20 4 bit Linear 16 80x30 640x480 8x16 60 30 8 bit Linear 256 80x30 640x480 8x16 60 78 Packed Pixel 256 80x25 640x400 8x16 60 79 Packed Pixel 256 80x30 640x480 8x16 60 EGA Extension VGA Extension Table Section 1 5 lists display modes for the P53H model only Table Section 1 5 LCD Display Mode 800x600 TFT Simultaneous CRT Display Mode Hex D...

Page 27: ... Planar 16 80x25 640x200 8x8 60 F Planar Mono 80x25 640x350 8x14 60 10 Planar 16 80x25 640x350 8x14 60 11 Planar 2 80x30 640x480 8x16 60 12 Planar 16 80x30 640x480 8x16 60 13 Packed Pixel 256 40x25 320x200 8x8 60 20 4 bit Linear 16 80x30 640x480 8x16 60 22 4 bit Linear 16 100x37 800x600 8x16 60 30 8 bit Linear 256 80x30 640x480 8x16 60 32 8 bit Linear 256 100x37 800x600 8x16 60 6A 70 Planar 16 100...

Page 28: ... serial port consists of a 16550 compatible serial port controller with a programmable baud rate within 50 56000 bps The serial port connects an RS 232C device or an external modem The se rial port address is 3F8h and the interrupt level is IRQ04 VERSA P SERIES CHIP SET Refer to Table Section 1 6 for a quick summary of the chip types used in the system See the Abbreviations section at the beginnin...

Page 29: ...ystem upgrade capability as well as the following n 2048 kilobit kb memory n Quick Pulse Programming Algorithm n 150 nanoseconds ns maximum access time n ETOX Nonvolatile flash technology n CMOS low power consumption n low noise feature ROM BIOS The system uses a Flash ROM known as the system s ROM BIOS to store machine lan guage programs The BIOS size is 256 KB which consists of 96 KB system util...

Page 30: ...powerful circuitry provides the following features for the system via the controller and LCD n 1 MB VRAM n true color and high color display capability with 640 x 480 or 800 x 600 resolu tion n supports LCD resolutions up to 1024 x 768 n hardware Bit Block Transfers BITBLT n programmable power management n simultaneous LCD CRT display in 640 x 480 VGA display mode n 256 color display n power manag...

Page 31: ... password Refer to Appendix A for key board interface connector pin assignments When data is written to the output buffer the controller generates an interrupt IRQ01 or IRQ12 and requests the CPU to receive the data The controller automatically adds an even parity bit to the data sent and waits for a response The device must acknowledge that the data was successfully received by sending a response...

Page 32: ...using I O mapping Refer to Table Section 1 7 for hex addresses Table Section 1 7 Versa P I O Address Map Address Hex I O Device Name 000 00F DMA Controller 1 020 03F Interrupt Controller 1 040 043 Timer 1 048 04B Timer 2 060 064 Keyboard Controller 8042 061 NMI Status 070 NMI Mask 070 076 Real time Clock 081H 083H DMA Page Register 087H DMA Page Register 089H 08BH DMA Page Register 08FH DMA Page R...

Page 33: ...possible to change the code sequence To change the sequence reas sign the interrupt levels Fifteen interrupts can be used with a cascade connection of 8259INTC x 2 Interrupt level assignments 0 through 15 are listed in Table Section 1 8 in order of de creasing priority Table Section 1 8 Versa P Series Interrupt Level Assignments Controller Master Slave Priority Name Device Master 0 IRQ00 Counter T...

Page 34: ...es to real mode Unique SM RAM containing power management software is mapped at address 30000h 3FFFFh This activity is inherent to the system and does not re quire any adjustment to the operating system or application software The power management program is located in ROM at location EA000h 0EFFFh In on board DRAM the software is physically allocated at 0D0000h 0DFFFFh Use Auto Setup to select sp...

Page 35: ...ug and Play feature allows the user to add or remove an ex ternal mouse keyboard monitor or diskette drive without damaging the system When Ac tive mode resumes the Versa P system recognizes the newly installed option CAUTION Do not add an external mouse keyboard or monitor while the Versa P is in Ac tive mode This could cause system damage Local Power Management Use Auto Setup to select one of fo...

Page 36: ...ccess for standard diskette drive optional second battery or PCMCIA etc One internal 2 1 2 inch x 0 75 inch high slot right side access for standard hard disk drive One 3 1 2 inch x 0 75 inch high slot internal access left side access for primary battery One memory slot for optional memory card Two PCMCIA slots that support up to two optional cards oriented one on top of the other Power 100 to 240...

Page 37: ...rt 2 pin Microphone in and Headphone out Connectors 2 pin Line in Connector 6 pin PS 2 External Keyboard Mouse Connector 9 pin Serial Connector 15 pin CRT Connector 25 pin Parallel Connector 198 pin Expansion Connector 4 pin DC In Power Connector 68 pin Internal Memory Connector 52 pin IDE Connector 30 pin Diskette Drive Connector Memory System Memory 8 MB high speed RAM resident on system board O...

Page 38: ... 1 2 inch x 1 inch high thin height System ships with the 340 540 or 810 MB Hard Disk Drive External Device Support Video Displays Displays up to 1024 x 768 resolution x 256 colors Mouse PS 2 compatible mouse Keyboard PS 2 compatible Software Standard MS DOS version 6 2 2 also provided on diskette Windows for Workgroups version 3 11 also provided on diskette Windows 3 1 Keyboard Drivers and Advanc...

Page 39: ...1 24 Technical Information Table Section 1 9 Specifications Item Specification Administrative Compliance UL 1950 CSA C22 2 No 950 D3 TUV EN60950 1988 C R C c 1374 DE 0871 6 78 ...

Page 40: ...d off The power button turns the system on or off when it is pulled down It is a spring loaded switch 2 Observe connector alignment marks and keys when present 3 Connect the AC adapter cable to the power connector port as shown in Figure Section 2 5 4 Connect the end of the power cord to the AC input connector on the AC adapter 5 Connect the other end of the power cord to an AC power source NOTE I...

Page 41: ...nitor Microphone In Connects to a 3 pin mini jack microphone Stereo Headphone Connects to a 3 pin mini jack headphone set Line in Connects to a 3 pin mini jack CD ROM or stereo amplifier Parallel Printer Attaches a 25 pin parallel Centronics parallel printer This connector is also referred to as LPT1 The parallel port operates in three modes unidirectional bidirectional and enhanced Expansion Port...

Page 42: ...ect Suspend mode To enter Suspend mode press the suspend button To exit Suspend mode press the suspend button again Use Auto Setup to activate Suspend mode automatically Brightness Control Move the control upward to increase brightness on the LCD Lower the control to decrease brightness on the LCD A brighter adjustment uses more battery power For longer battery life decrease the brightness VersaTr...

Page 43: ...ni cates power management and battery status via symbols See the following for the meanings of each symbol Suspend Indicates the system is in Suspend Mode Off Means that Power Management is Disabled Low Power Management is set to low High Power Management is set to high Custom Indicates that custom power management features are set ...

Page 44: ...ard Disk Drive Access Indicates that the hard disk drive is in use Diskette Drive Access Indicates that the diskette drive is in use Num Lock Num Lock is enabled Scroll Lock Scroll Lock is enabled Caps Lock Caps Lock is enabled ...

Page 45: ...en discharge the battery See Discharging the Battery later in this section n Eight solid blinking bars indicate an abnormal battery status The battery pack may not be installed correctly or is defective Function Keys Fn Keys Function keys set specific system parameters and are built into the ROM When using these keys simultaneously press Fn and the corresponding function key See Table Table Sectio...

Page 46: ...beep indicates the hard disk is spinning down or up Fn F9 Press to reset the primary battery icon to four bars on the LCD indicator panel after the battery icon has shown an unknown state Fn 10 Press to reset the secondary battery icon to four bars on the LCD indicator panel after the battery icon has shown an unknown state Fn 11 Not used Fn 12 Function depends on the software application you are ...

Page 47: ...nd make any necessary corrections For more complete information see Using Auto Setup to Select Parameters If no error messages appear but the system still malfunctions first check the items in the list below then turn to Section 4 Troubleshooting and Repair n The power switch for each peripheral is on n All cables and power cords are tightly connected n The electrical outlet is working n The brigh...

Page 48: ...available press F1 to run Auto Setup Press F1 start Auto Setup and change the hard disk type to the correct setting Exit and save Auto Setup Invalid configuration information run Auto Setup One or more system configuration parameters are not properly set Use Auto Setup to set them correctly Exit and save to update the parameters Connect the AC adapter to charge the battery Real time clock failure ...

Page 49: ...tion on using the utility read the NEC Utilities subsection that follows Auto Setup automatically detects current system parameters during the power on self test It also provides the following functions n sets date and time n signals any hardware discrepancies during POST via error messages n identifies any parameter s changes by blinking double carets n verifies optional memory installation n int...

Page 50: ...meter changes and closes the window This function also opens the Auto Setup Comms menu on the main screen Enter Saves parameter changes and closes the parameter window AUTO SETUP PARAMETER OPTIONS Refer to Table Section 2 6 for a complete list of the parameters selectable through Auto Setup Parameter descriptions follow the table Menu selections for the Auto Setup are the same except where noted T...

Page 51: ... Suspend Warning Tone Enable Resume on Serial Port Ring Disable Resume on Time of Day Disable System Quick Boot Disable Setup Lock Disable Time Date Time HR MIN SEC Date MO DAY YEAR Parameter Descriptions Read the following for an understanding of each parameter s function Comms This menu item changes the I O address for the serial and parallel ports Change the default address and interrupt level ...

Page 52: ... n System Password Sets the system password The system boots only after the system password is entered n Keyboard Lock Hot Keys This option only appears as an Auto Setup menu item after the system password is set The keyboard mouse and pen lock when Cntrl Alt Backspace is entered The system remains locked until the system password is entered Power Selects the power management features Remember tha...

Page 53: ...esume on Serial Port Ring System automatically powers on when data is re ceived via a serial port modem n Resume on Time of Day Enables the user to specify a time of day to automati cally power on System Use this menu to add to the system s overall performance n Quick Boot Reduces boot time by deleting unnecessary power on self tests n Setup Lock Disables Auto Setup to prevent unauthorized users f...

Page 54: ...ither accept the change s by pressing Enter and return to the Auto Setup Summary screen or n Change the parameter to the correct setting using the steps that follow 2 Press Tab or the arrow keys to place the cursor on the parameter 3 Press the Alt to view the parameter settings A list of parameter choices ap pears To select a setting press Alt to position the cursor on the appropriate setting Pres...

Page 55: ...ect Enter and Enable 4 At the prompt enter up to seven characters in length and press Enter Another window appears with a prompt to reenter the password for verification 5 Reenter the password and press Enter Auto Setup returns to the Keyboard pa rameter menu 6 Save the changes and return to the initial summary screen 7 Exit Auto Setup and save the changes NOTE Once a system password is entered it...

Page 56: ...ollowing format current password new password Press Enter The password changes to the new password Enter the new pass word at the next power on Keyboard Lock Hotkey The system supports a keyboard lock feature for additional security The lock option ap pears on the Auto Setup screen only after you have enabled a password At this point in Auto Setup the lock can be enabled or disabled To lock the ke...

Page 57: ...stomize Utility BCU Each system ships with a BIOS Customize utility on the Hardware Utilities diskette The BCU creates a customized sign on message that is displayed at power on After a custom ized sign on message is created the sign on message appears every time the system is pow ered on BIOS Update Utility BUU The BIOS Update utility updates the ROM BIOS version of the system This software util ...

Page 58: ...ing 508 635 4706 The BBS parameters are as follows n Baud rate 300 to 9600 bps n Parity none n Data bits 8 n Stop bits 1 2 Once connected a name and password must be entered When connecting for the first time a questionnaire must be completed 3 At the NEC Technologies Bulletin Board main menu type F and then press En ter for the File Menu 4 At the File Menu type D and then press Enter for download...

Page 59: ...nit boots and automatically loads the utility A message similar to the following appears FLASH ROM EQUIPPED WARNING The BIOS Update Procedure is about to begin press ENTER to continue To abort remove the diskette and reset the unit 5 Press Enter to continue The utility checks the currently installed BIOS version and the diskette s BIOS versions If the BIOS can be updated the Main Menu ap pears see...

Page 60: ...ortant information about the BIOS Update utility Read this infor mation before proceeding with the utility Display BIOS Version Use this option to display the currently installed BIOS version and the version of the new replacement BIOS A message similar to the following appears NOTE The original BIOS version level is in cluded if the utility was run previously The currently installed BIOS version ...

Page 61: ...w shows the sign on message if any that will be installed into the new BIOS The clear function erases the cus tom sign on message Exit returns to the Main Menu Install New BIOS This menu option first saves the system s original BIOS to the diskette and then installs the new BIOS Be sure to choose the Customize BIOS feature if desired before selecting this option This procedure may require 10 to 60...

Page 62: ...inal BIOS Use this option to restore the previous BIOS from the update diskette If the system BIOS was not updated this function does nothing A message indicates the new BIOS must be in stalled before the original BIOS can be restored This procedure will install the new BIOS in your system After the new BIOS is installed your system will be reset Enter Y to continue N Note Your current BIOS will b...

Page 63: ...tility and resets the system Press Esc to return to the Main Menu Press Enter to exit the utility Prevent unauthorized access to the BIOS by disabling the BIOS reprogramming This pre vents any modification of the BIOS The BIOS reprogramming is prevented by setting the system s four position DIP switch SW1 1 to the ON position For detailed information on the dip switch refer to Operating Controls i...

Page 64: ...s the system to operate with AC power recharges the battery pack and maintains the bridge battery The internal backup battery allows the system to retain system parameter information NOTE Make sure that the AC adapter is con nected at all times It will continue to charge the battery pack and bridge battery during operation or when the system is turned off If the AC adapter is used primarily remove...

Page 65: ...the model A second battery pack installed in the diskette drive slot doubles operation time The actual amount of battery time depends on the use of power saving features the application op tions installed and the environment Refer to Battery Status earlier in this section for information on learning how much power is available in the current battery Recharging the Battery Pack There are two ways t...

Page 66: ...g process takes several minutes depending on how charged the battery was Use the following steps to discharge a battery pack 1 Check to see that a battery pack is installed in the system 2 Save any necessary files and exit Windows 3 If the AC adapter is connected to the system disconnect it 4 At the MS DOS prompt type dcharge and press Enter The Discharge screen appears with a confirmation message...

Page 67: ... Use the steps below to install a charged battery pack CAUTION Use Suspend when all of the fol lowing conditions are true the bridge battery is charged another charged battery pack is available 1 If power is on press the suspend button to put the system in Suspend mode The bridge battery saves the memory contents and system status 2 Locate the primary battery release latch on the bottom of the sys...

Page 68: ...to conserve battery power and prolong battery life To save additional power use the following guidelines n put the system in Suspend mode when you need to leave the system for a short time n reduce the LCD s brightness using BACKLITE EXE or the FN F5 hot key to toggle the LCD backlight between standard or full n use the automatic hard disk power saving function set the timeout to power down the ha...

Page 69: ...Power Saving Levels The power saving levels work transparent to system applications and can be set by the user through Auto Setup See System Parameters earlier in this section for information on us ing Auto Setup to select power management levels The three levels for conserving battery power are as follows Active Mode The system uses full power All components are turned on and active Local Stand b...

Page 70: ...e n WAV n MID n AVI n Sound Blaster Line In The Versa P s Line In port is a mini type connector located on the system s rear panel Sound is transmitted via the Line In port using analog signals through an analog to digital converter ADC An adapter may be needed to connect the input device to the Line In Attach an external device such as a tape deck stereo CD player or a stereo tuner to the port Mi...

Page 71: ...rear panel The Versa P headphones port operates at half a watt The headphones volume is controlled by the user Either adjust the volume with the audio software or a built in volume control on the headphones n Internal Speaker The built in mono speaker is located next to the memory compartment above the keyboard Adjust the speaker volume via the FN F6 key combination or with the audio software The ...

Page 72: ...for the following Versa P series optional equipment n memory cards n secondary battery pack n hard disk drive n PCMCIA cards n VersaBay PCMCIA Module n parallel printer n external display n external keyboard mouse n docking station n car DC adapter n port replicator ...

Page 73: ... 12 16 or 32 MB memory card 1 Turn off system power 2 Remove the disk compartment cover While pressing down on the memory com partment cover slide it to the right and remove it Figure Section 3 1 Memory Compartment Cover Removal Memory Compartment Cover Cover Compartment Disk ...

Page 74: ...e system Press the card firmly into the connector Figure Section 3 2 Memory Card Upgrade 4 Replace the memory compartment cover 5 When powering on after performing a memory upgrade press F1 to run Auto Setup Check that the memory size is correct 6 Exit and save changes Memory Card ...

Page 75: ... the following steps to install the secon dary battery pack in the diskette drive slot 1 Turn off system power 2 To remove the diskette drive push the diskette drive release latch on the bottom of the system to the left while pulling out the diskette drive Put the diskette drive aside for future use Figure Section 3 3 Releasing the Diskette Drive Diskette Drive Release Latch ...

Page 76: ...Options 3 5 3 Press the secondary battery pack firmly into the diskette drive slot Figure Section 3 4 Secondary Battery Installation Secondary Battery ...

Page 77: ... hard disk compartment 1 Turn off the system power 2 Remove the memory compartment cover by pressing it down and sliding it to the right Slide the hard disk compartment cover downward to remove it Figure Section 3 5 Compartment Cover Removal Memory Compartment Cover Cover Compartment Disk ...

Page 78: ...Options 3 7 3 Pull the drive lever down and pull the hard disk drive out of the slot Figure Section 3 6 Hard Disk Drive Removal Drive Lever ...

Page 79: ... 7 Exit and save changes PCMCIA CARDS Two internal PCMCIA card slots are located next to the primary battery pack Slot 0 pri mary is on the bottom and slot 1 secondary is on the top Types of cards include modem network memory and storage cards These slots support a variety of cards including n PCMCIA Ethernet Card n VersaPage SkyTel n VersaConnect n NEC Connector n 2400bps Data Fax Modem available...

Page 80: ...rivers and Utilities Driver Utility Description Directory of C CARDSOFT ATADRV EXE ATA driver ATAINIT EXE ATA initialization utility CS_APM EXE Card services advanced power management utility to prevent battery drain by PC cards CARDID EXE Card identification executable CARDID INI Card identification default settings CARDINFO EXE Card information utility CBDAS CLB ComputerBoards card library CONFI...

Page 81: ...rd library VCB EXE SystemSoft file WD CLB Western Digital 40 MB HDD card library Xircom CLB Xircom card library Directory of C CARDVIEW CARDVIEW EXE CardView executable file CARDVIEW HLP CardView help file SSCOMM DRV A modified version of COMM DRV It is modified to support PCMCIA enabling the system to determine which COM ports are assigned to removable hardware SSVRDD 386 Virtual removable device...

Page 82: ...mory NOTE PCMCIA modem connections vary Refer to the modem s user documentation for specific setup procedures Fax Modem Card Fax modem cards must be inserted before starting the application software If the fax modem card is not inserted before starting the application software it will not find the card The fax modem card may be inserted into either PCMCIA slot The default fax modem card COM port i...

Page 83: ... slot cover Insert the PCMCIA modem into one of the PCMCIA slots Figure 1 Installing the PCMCIA Modem 2 Connect the telephone cable adapter to the PCMCIA modem Figure 2 Connecting the Adapter PCMCIA Modem PCMCIA Slots Modem Adapter ...

Page 84: ...Section 3 ...

Page 85: ...structions refer to the Versa Series Docking Sta tion II User s Guide For complete Docking Station II disassembly reassembly repair proce dures and part numbers see Section 5 in this manual Use the following steps to attach the Docking Station II to your system CAUTION Turn off power to the Versa P and docking station before connecting the Versa to the docking station If power is on during con nec...

Page 86: ...one end of the Docking Station II s power cable to the Docking Station II and attach the other end to a properly grounded 100 to 240 VAC 50 60 Hz NOTE When the Docking Station II is attached to the Versa P the system s power switch is de activated Power to the system is controlled us ing the Docking Station II s power switch To remove the Docking Station II use the steps below 1 Turn the key to un...

Page 87: ...apter from the system if connected 2 Make sure that the arrow on the adapter cable connector faces upward Plug one end of the car DC adapter to the system s power connector Connect the other end to the cigarette lighter on the car s dashboard 3 Power on the system Figure Section 3 3 Connecting the Car DC Adapter Cigarette Lighter Power Connector ...

Page 88: ...office it provides a convenient way to reconnect the Versa P to peripherals NOTE Power off the Versa P before installing or removing the port replicator 1 Turn off system power Disconnect the AC adapter if installed 2 Close the LCD 3 Open the computer s right rear cover Figure Section 3 4 Opening the Versa s Right Rear Cover Right Rear Cover ...

Page 89: ...Carefully align the port replicator connector with the Versa system s expansion connector Firmly press the port replicator into the expansion connector Figure Section 3 5 Attaching the Port Replicator Replicator Port ...

Page 90: ... of the telephone cable to the wall outlet Figure 3 Modem Connection Fax Modem Card Dual Connection Installation Use the following procedure to attach the fax modem card and a telephone to a telephone outlet using a dual RJ11 connection 1 Insert the PCMCIA modem into one of the PCMCIA slots PCMCIA Modem PCMCIA Slots ...

Page 91: ...apter 3 Connect one end of a modular telephone cable to the adapter s telephone jack 4 Connect the other end of the telephone cable to the single jack on the dual RJ11 connector 5 Unplug the telephone cable from the wall outlet Connect the cable to one of the two available jacks of the dual RJ11 connector and to the telephone Modem Adapter ...

Page 92: ...er available jack of the dual RJ11 con nector and to the wall outlet Figure 6 Dual RJ11 Connection NOTE Outside the U S and Canada use an international telephone adapter Refer to the modem documentation for more information on using the modem Dual Connector ...

Page 93: ...Section 3 ...

Page 94: ...3 16 Options ...

Page 95: ...PCMCIA module in the diskette drive slot 1 Turn off system power 2 To remove the diskette drive or secondary battery push the diskette drive release latch on the bottom of the system to the left while pulling out the diskette drive or secondary battery Put the diskette drive or secondary battery aside for future use The VersaBay eject lever is used to remove the VersaBay module Figure Section 3 1 ...

Page 96: ...down to the line DEVICEHIGH C CARDSOFT CS EXE 7 Modify the following three lines DEVICEHIGH C CARDSOFT SSCIRRUS EXE DEVICEHIGH C CARDSOFT CS EXE DEVICEHIGH C CARDSOFT ATADRV EXE as follows DEVICEHIGH C CARDSOFT SSCIRRUS EXE SKT 4 DEVICEHIGH C CARDSOFT CS EXE HEAPSIZE 4 POLL 1 DEVICEHIGH C CARDSOFT ATADRV EXE D 4 This tells the operating system to constantly look at all four PCMCIA slots to see if ...

Page 97: ...Press the left rear cover latch and open the left rear cover of the system 3 Connect the 25 pin parallel printer cable connector to the printer port on the sys tem 4 Attach the 36 pin printer cable connector to the parallel port on the printer 5 Secure the printer cable with the screws Use the connector clips to fasten the connector to the printer 6 Connect the power cable to the printer Plug the ...

Page 98: ...ay cable connector to the CRT port on the system Figure Section 3 4 CRT Port Location 4 Connect one end of the power cable to the display connect the other end to a power outlet 5 Power on the display Turn on the system Set the system parameters for an ex ternal CRT using the LCD CRT toggle key Fn F3 NOTE It is very important to power on the display before turning on system power in order for the ...

Page 99: ...is connected the standard and external keyboard can be used simulta neously 1 Check that system power is turned off or in Suspend mode 2 Press the left rear cover latch and open the left rear cover of the system 3 Connect the keyboard mouse cable connector to the external keyboard mouse port Figure Section 3 5 External Keyboard Mouse Connection ...

Page 100: ...e Utility in Section 2 NEC Service In the U S call 1 800 632 4525 Listen to the automated attendant and select the appropriate menu to reach one of the following departments Information Center literature dealer locations sales leads response to ads NASC National Authorized Service Centers Administration new dealer service authorization warranty claims NSRC National Service Response Center question...

Page 101: ... one business day Product Information NEC FastFacts is a automated electronic information service used to obtain up to date product application notes installation procedures troubleshooting tips data sheets techni cal information bulletins price lists and other information Information can obtained from the FastFacts service 24 hours a day 7 days a week Using a touch tone telephone call the FastFac...

Page 102: ... the automated instructions for ordering a document or catalog Press 2 for an introduction to FastFacts followed by the automated instructions for ordering a document or catalog 5 When asked by the automated attendant enter your fax number and telephone number For international use first enter the international long distance access number 011 your country code your area code or city code then your...

Page 103: ...ner Use glass cleaner to clean the LCD indicator panel Apply the glass cleaner di rectly to the cloth and then wipe the LCD indicator panel Do not use solvents or strong abrasive cleaners on any part of the system 3 Clean the keys with a damp cloth A small soft bristle brush may be used to clean between the keys Make sure to use a damp cloth not wet to prevent moisture from seeping between the key...

Page 104: ...e the cover Figure Section 4 1 Locating the VersaTrack Ball 4 Tip the system and remove the ball 5 Use an anti static lint free cloth to clean the ball and the roller in the VersaTrack socket If erratic VersaTrack performance persists use isopropyl alcohol and a lint free cloth to clean the ball 6 Place the ball back in its socket align the VersaTrack cover with the system and press the cover to s...

Page 105: ...equential order suggested corrective actions Table Section 4 2 Problems and Solutions Problem Corrective Action No power 1 Check that the AC adapter is plugged into the power connector on the system Also that the AC adapter is plugged into a properly grounded AC power outlet If using the battery as the main power source see the following step 2 Check that the primary battery pack is charged and in...

Page 106: ... again 2 Disconnect the optional Docking Station II Power management operations do not work when the optional Docking Station II is in use Memory malfunction 1 Reseat the memory card 2 Replace the memory card 3 Replace the system board Keyboard or mouse malfunction 1 Check that the keyboard mouse is plugged in 2 Replace keyboard or mouse 3 Replace the system board PCMCIA card does not work 1 Check...

Page 107: ...t Session allows the customer engineer to diagnose the system from a Tech nical Support Center computer Use of this utility requires the connection of a modem to a telephone line Follow these steps to prepare the system for remote support A modem must be installed in the system and connected to a telephone line 1 With the system power off insert the NEC Hardware Utilities diskette into the diskett...

Page 108: ... register test in progress E_CRAM EQU 02h 1 1 3 CMOS write read test failure E_BROM EQU 03h 1 1 4 BIOS ROM checksum failure E_TIMR EQU 04h 1 2 1 Programmable Interval Timer test failure E_DMAI EQU 05h 1 2 2 DMA initialization failure E_PAGE EQU 06h 1 2 3 DMA page register write read test failure E_REFR EQU 08h 1 3 1 RAM refresh verification failure E_RAM0 EQU 09h 1st 64K RAM test in progress E_MMU...

Page 109: ...BIT EQU 1Fh 2 4 4 1st 64K RAM chip or data line failure bit F E_DMAS EQU 20h 3 1 1 Slave DMA register test failure E_DMAM EQU 21h 3 1 2 Master DMA register test failure E_PIC0EQU 22h 3 1 3 Master interrupt mask register test failure E_PIC1EQU 23h 3 1 4 Slave interrupt mask register test in progress or failure E_IVLDQU 25h Interrupt vector loading in progress E_KEYC EQU 27h 3 2 4 Keyboard controlle...

Page 110: ...t in progress or failure E_GTA20 EQU 36h 4 2 3 Gate A20 failure E_PMUXI EQU 37h 4 2 4 Unexpected interrupt in protected mode E_BAMEM EQU 38h 4 3 1 RAM test in progress or failure above address 0FFFFh E_TIMR2 EQU 3Ah 4 3 3 Interval timer channel 2 test in progress or failure E_TODCK EQU 3Bh 4 3 4 Time of Day clock test in progress or failure E_SRLPT EQU 3Ch 4 4 1 Serial port test in progress or fai...

Page 111: ...Section 4 Figure Section 4 1 Table Section 4 1 Table Section 4 2 Table Section 4 3 Table Section 4 4 ...

Page 112: ...der Table Section 4 5 Versa P Series Disassembly Sequence Sequence Part See Page 1 Primary Battery Pack NiMH Battery 4 13 2 Memory Card 4 14 3 Hard Disk Drive 4 15 4 LCD 4 17 5 Top Cover 4 19 6 Keyboard 4 19 7 LCD Indicator Panel 4 21 8 Diskette Drive 4 22 9 CMOS Battery 4 24 10 CPU Board 4 25 11 Bridge Battery 4 26 12 VersaTrack Assembly 4 27 13 System Board 4 28 When disassembling the system uni...

Page 113: ... Battery Remove the primary battery pack as follows 1 Turn off the system power Remove the AC adapter if connected 2 Push the release latch while removing the primary battery from the compartment Figure Section 4 2 Release Latch Location Battery Release Latch ...

Page 114: ...Section 4 Figure Section 4 1 Figure Section 4 2 Table Section 4 1 Table Section 4 2 Table Section 4 3 Table Section 4 4 Table Section 4 5 ...

Page 115: ... the system power Remove the AC adapter if connected 2 Press the memory compartment cover down and slide it to the right Use a flat head screwdriver to lift off the cover Slide the disk compartment cover down ward Figure Section 4 3 Memory Compartment Cover Memory Compartment Cover Cover Compartment Disk ...

Page 116: ...the memory card connector Figure Section 4 4 Memory Card Removal Hard Disk Drive Use the following steps to remove the hard disk drive 1 Turn off system power Remove the AC adapter if connected 2 Remove the primary battery pack as previously described Memory Card ...

Page 117: ...and sliding it to the right Remove the hard disk slot cover by sliding it downward Figure Section 4 5 Cover Removal 4 Pull the drive lever down and pull the hard disk drive out of the slot Figure Section 4 6 Hard Disk Drive Removal Memory Compartment Cover Cover Compartment Disk Drive Lever ...

Page 118: ...m power Remove the AC adapter if connected 2 Remove the primary battery pack as previously described 3 Open the LCD to the working position Turn the system around to view the rear panel 4 Release the LCD locking tabs on either side of the LCD Figure Section 4 7 LCD Locking Tabs LCD Locking Tabs ...

Page 119: ...4 18 Troubleshooting and Repair 5 Lift the LCD up and out of the connector Put it aside Return the locking tabs to the original position Figure Section 4 8 LCD Removal ...

Page 120: ...Section 4 Figure Section 4 1 Figure Section 4 2 Figure Section 4 3 Figure Section 4 4 Figure Section 4 5 Figure Section 4 6 Figure Section 4 7 Figure Section 4 8 Table Section 4 1 Table Section 4 2 Table Section 4 3 Table Section 4 4 ...

Page 121: ...Troubleshooting and Repair 4 18 ...

Page 122: ...pter if connected 2 Remove the following n diskette drive n primary battery pack n memory compartment cover n hard disk drive cover n hard disk drive n any options n LCD 3 Locate the six screws on the bottom of the system Remove the six screws Four screws are normal size and two are the long type Figure Section 4 9 Locating Screws Long Screws Screws 1 of 6 ...

Page 123: ... system right side up Use a flat headed screwdriver to detach each side of the top cover frame from the inserts Lift off the system s top cover Figure Section 4 10 Removing the Top Cover To remove the keyboard continue using the following step ...

Page 124: ...e Section 4 11 Keyboard Connectors LCD Indicator Panel Use the following steps to remove the LCD indicator panel 1 Turn off system power Remove the AC adapter if connected 2 Remove the following as previously described n primary battery pack n diskette drive n hard disk drive n memory card n any options n LCD n top cover Keyboard Connector ...

Page 125: ... LCD indicator panel connector P4 and remove the LCD indicator panel Figure Section 4 12 Locking Tabs Diskette Drive Use the following steps to remove the diskette drive 1 Turn off the system power Remove the AC adapter if connected 2 Remove the primary battery pack as previously described LCD Indicator Panel Locking Tabs LCD Indicator Panel ...

Page 126: ... 4 23 3 Push the diskette drive release latch while pulling out the diskette drive Figure Section 4 13 Diskette Drive Release Latch Location Figure Section 4 14 Diskette Drive Removal Diskette Drive Release Latch Diskette Drive ...

Page 127: ...y 1 Remove the following as previously described n LCD n top cover n keyboard 2 Disconnect the CMOS battery from connector P8 on the CPU board 3 Remove the CPU board and locate the CMOS battery taped to the metal frame Figure Section 4 15 Removing the CMOS Battery 4 Remove the tape and lift the CMOS battery off of the metal frame CPU Board CMOS Battery ...

Page 128: ...ection 4 5 Figure Section 4 6 Figure Section 4 7 Figure Section 4 8 Figure Section 4 9 Figure Section 4 10 Figure Section 4 11 Figure Section 4 12 Figure Section 4 13 Figure Section 4 14 Figure Section 4 15 Table Section 4 1 Table Section 4 2 Table Section 4 3 Table Section 4 4 Table Section 4 5 ...

Page 129: ...4 24 Troubleshooting and Repair ...

Page 130: ...tery pack if installed 2 Remove the following as previously described n primary battery pack n diskette drive n hard disk drive n memory card n any options n LCD n top cover n keyboard n LCD indicator panel 3 Disconnect the CMOS battery from connector P8 on the CPU board 4 Lift the CPU board out of connectors P1 and P2 Figure Section 4 16 CPU Board Removal CPU Board ...

Page 131: ...he following as previously described n LCD n keyboard n hard disk drive 3 Disconnect the bridge battery connector P11 from the system board 4 Tip the hard disk housing and lift it out of the chassis 5 The bridge battery is secured on the side of the hard disk housing with double sided tape Peel bridge battery off of the hard disk housing Figure Section 4 17 Bridge Battery on Hard Disk Housing P11 ...

Page 132: ...usly described n LCD n base unit top cover n keyboard n metal keyboard support 3 Carefully lift the latch assembly out of the system The latch assembly is com prised of a small spring mechanism Make sure that the pins in the spring mecha nism remain in the correct position 4 Remove the screw that secures the VersaTrack assembly to the system frame Figure Section 4 18 VersaTrack Assembly Screw Vers...

Page 133: ...nd out of the system frame System Board Use the following steps to remove the system board see Figure Section 4 20 1 Turn off system power Remove the AC adapter if connected 2 Remove the following as previously described n primary battery pack n LCD n top cover n keyboard n LCD indicator panel n memory card if installed n CPU board n hard disk drive n diskette drive VersaTrack Connector ...

Page 134: ...g and Repair 4 29 3 Remove any cables or components attached to the connectors shown in the figure below Figure Section 4 20 System Board Connectors 4 Lift out the system board P15 P9 P11 P8 P12 P2 P4 P5 P3 P1 P7 P3 ...

Page 135: ...tem Description Part Number 1 CMOS Battery 804 021107 003A 2 System Board Assembly includes battery charger TBD 3 CPU Board 75 Mhz includes speaker assembly TBD 4 Power Button 136 878583 001A 5 LCD Indicator Panel 808 872191 002A 6 Speaker Assembly 136 236043 001A 7 8 MB Memory Card 808 872305 002A 8 Top Cover Assembly 136 236037 001A 9 LCD Assembly TFT Color LCD Assembly SVGA Color 136 233007 003...

Page 136: ... 31 Figure Section 4 21 Versa P Series Parts Breakdown Upper Assembly ____________ This data was prepared January 1995 For an up to date listing of spare parts please call FastFacts 800 366 0476 and order document number 42181106 ...

Page 137: ...er 136 234508 001A 7 Hard Disk Drive Cover 136 878594 001A 8 3 1 2 inch 1 44 MB Diskette Drive Assembly 136 235165 001A 9 LCD Unlock Button 136 611252 001A 10 LCD Lock Spring 2 136 607503A 11 VersaTrack Assembly 808 873119 003A 12 Trackball 158 056138 000 13 Trackball Retainer 158 056139 000 14 LCD Shaft 2 136 607504A 15 AC Power Cord 808 741299 001A Recommended Spares ____________ This data was p...

Page 138: ... 33 Figure Section 4 22 Versa P Series Parts Breakdown Lower Assembly ____________ This data was prepared January 1995 For an up to date listing of spare parts please call FastFacts 800 366 0476 and order document number 42181106 ...

Page 139: ... VersaPage U S Paging 158 057122 000 OP 710 4410 VersaPage Skytel 158 057122 001 OP 710 4410 VersaConnect w case and modem Nokia 158 057081 000 OP 710 4400 VersaConnect w case Nokia 158 057081 001 OP 710 4401 VersaConnect w case and modem NEC 158 057121 000 OP 710 4403 VersaConnect w case NEC 158 057121 001 OP 710 4404 NEC Connector 158 057116 000 OP NEC 4000 Nokia Connector 158 057082 000 OP NOK ...

Page 140: ...C power cable is connected securely 3 Check that the main power switch is set to on 4 Make sure all internal cables are connected securely 5 Replace the power switch cable IDE drive does not work 1 Check that the system is configured for the IDE drive 2 Make sure the IDE drive is formatted 3 Replace the hard disk drive cable Floppy disk drive does not work 1 Check that the system is configured for...

Page 141: ...D interface cable connection Mouse does not work 1 Check mouse connection 2 Make sure mouse driver is installed 3 Check interface cable connection LED lamp does not work 1 Check LED interface cable 2 Replace LED interface cable 3 Replace the hard disk drive cable 4 Replace the hard disk drive Battery is not charged 1 Make sure the battery is installed 2 Make sure the Versa is connected securely 3 ...

Page 142: ...st for the unit is shown later in this subsec tion For complete disassembly of the unit follow the disassembly order listed in Table Sec tion 5 2 to reassemble follow the table in reverse order Table Section 5 2 Disassembly Parts Sequence Sequence Part See Page 1 CRT Base Top Cover Assembly 5 4 2 Top Cover Mask Assembly 5 6 3 Blank Panels 5 6 4 Power Switch Assembly 5 6 5 Interface Board 5 8 6 Bac...

Page 143: ...llowing steps to remove the CRT base cover or the top cover assembly 1 Remove the CRT base from the Docking Station II Figure Section 5 1 CRT Base Removal 2 To remove the top cover first remove the screw on the Docking Station II s rear panel Figure Section 5 2 Top Cover Screw Tabs Notches CRT Base ...

Page 144: ... 3 Remove the two screws on either side of the expansion connector Figure Section 5 3 Two Screws 4 Pull the cover forward Pull the sides of the cover outward slightly and lift the cover up and off of the Docking Station II Figure Section 5 4 Top Cover Removal ...

Page 145: ...ly to the top cover Figure Section 5 5 Top Cover Mask Assembly Screws Blank Panels Use the following steps to remove the blank panels 1 Remove the following as previously described n CRT base if installed n top cover 2 To remove a blank panel push the notch on the left side of the blank panel and move it to the right see Figure Section 5 6 Remove the blank panel Power Switch Assembly Use the follo...

Page 146: ...securing the as sembly to the chassis Figure Section 5 6 Blank Panel Removal Power Switch Assembly Screws 3 Disconnect the power switch cable from the interface board Remove the power switch assembly Figure Section 5 7 Power Switch Cable Assembly Power Switch Power Switch Assembly Power Switch Cable Interface Board CN7 ...

Page 147: ...eshooting and Options for the Docking Station II Figure Section 5 1 Figure Section 5 2 Figure Section 5 3 Figure Section 5 4 Figure Section 5 5 Figure Section 5 6 Figure Section 5 7 Table Section 5 1 Table Section 5 2 ...

Page 148: ...he following steps to remove the interface board 1 Remove the following as previously described n CRT base if installed n top cover 2 Disconnect the cables from the interface board Figure Section 5 8 Cable Removal HDD Connector CN9 Power Supply Connectors CN7 CN8 FDD Connector CN3 ...

Page 149: ...e interface board bracket to the rear panel Figure Section 5 9 Interface Board Bracket Screws Rear Panel 4 Remove the screw securing the interface board to the backplane board Remove the interface board and bracket from the system Figure Section 5 10 Interface Board Bracket Screw Backplane Screw ...

Page 150: ...ction 5 11 Interface Board Removal Backplane Board Use the following steps to remove the backplane board 1 Remove the following as previously described n CRT base if installed n top cover n interface board 2 Disconnect the cables from the backplane board Figure Section 5 12 Backplane Board Cable s Removal Screws Power Supply Cable Hard Disk Controller LED Cable LED Interface Cable ...

Page 151: ...eshooting and Options for the Docking Station II 5 11 3 Remove the two screws that secure the backplane board to the chassis Lift the board out of the chassis Figure Section 5 13 Backplane Board Screws Screws ...

Page 152: ...he front panel remove the two medium type screws securing the LED panel board bracket to the chassis using a medium tipped Phillips head screwdriver 4 Disconnect the other end of the cable from connector 1 on the LED panel board 5 Remove the two small type screws securing the LED panel board to the bracket using a small tipped Phillips head screwdriver 6 Detach the board from the LED panel bracket...

Page 153: ...emove the board Figure Section 5 15 Sound Board Connector and Screws Drive Signal Cables Use the following steps to remove the diskette drive and hard disk drive signal cables 1 Remove the following as previously described n CRT base if installed n top cover 2 Locate the diskette drive signal cable and disconnect the end attached to the disk ette drive connector Next disconnect the end attached to...

Page 154: ...the hard disk drive signal cable and disconnect the end attached to the hard disk drive Next disconnect the end attached to the interface board Remove the hard disk drive signal cable Figure Section 5 16 Signal Cable s Removal FDD Signal Connectors HDD Signal Connectors ...

Page 155: ...tion 5 4 Figure Section 5 5 Figure Section 5 6 Figure Section 5 7 Figure Section 5 8 Figure Section 5 9 Figure Section 5 10 Figure Section 5 11 Figure Section 5 12 Figure Section 5 13 Figure Section 5 14 Figure Section 5 15 Figure Section 5 16 Table Section 5 1 Table Section 5 2 ...

Page 156: ...5 14 Troubleshooting and Options for the Docking Station II ...

Page 157: ... Autosensing Autoswitching Frequency 50 60 Hz Output Voltage 5V 7 3 A maximum 5V 0 1 A maximum 12V 8 0 A maximum 12V 0 3 A maximum 12VCHG 2 5 A maximum 5V 0 3 A maximum Use the following steps to remove the power supply 1 Remove the following as previously described n CRT base if installed n top cover n interface board 2 Remove the two screws on the Docking Station II s rear panel Figure Section 5...

Page 158: ...the plastic clip securing the power supply cables push the notch on the plastic clip upward Remove the power cables Figure Section 5 18 Removing the Power Cables 5 Press the lever on the hard disk drive guide away from the power supply and lift it out of the Docking Station II Figure Section 5 19 Hard Disk Drive Guide Removal Plastic Clip Power Supply Cables Lever Hard Disk Drive Guide Hard Disk D...

Page 159: ... Station II 5 17 6 Push the power supply towards the front of the Docking Station II releasing it from the tabs on the bottom of the base unit Figure Section 5 20 Power Supply Removal 7 Lift the power supply up and out of the Docking Station II ...

Page 160: ...II n disconnect and remove the Versa system from the Docking Station II n disconnect any peripheral devices connected to the Docking Station II n remove the Docking Station II CRT base and cover see the CRT Base Top Cover Assembly procedures listed in the Disassembly and Reassembly section Expansion Board Installation Use the following steps to install an optional expansion 1 Locate the expansion ...

Page 161: ...rew that secures the expansion board slot cover to the chassis Figure Section 5 22 Expansion Slot Cover Removal 3 Align the expansion board with the expansion slot connector Press the board firmly until it is seated securely in the connector Figure Section 5 23 Board Alignment ...

Page 162: ...5 20 Troubleshooting and Options for the Docking Station II 4 Secure the board with the screw removed earlier Figure Section 5 24 Expansion Board Installation ...

Page 163: ...re Section 5 9 Figure Section 5 10 Figure Section 5 11 Figure Section 5 12 Figure Section 5 13 Figure Section 5 14 Figure Section 5 15 Figure Section 5 16 Figure Section 5 17 Figure Section 5 18 Figure Section 5 19 Figure Section 5 20 Figure Section 5 21 Figure Section 5 22 Figure Section 5 23 Figure Section 5 24 Table Section 5 1 Table Section 5 2 Table Section 5 3 ...

Page 164: ...5 20 Troubleshooting and Options for the Docking Station II ...

Page 165: ...nes 1 Remove the blank panel covering the appropriate drive slot Slide the diskette drive into the drive slot Figure Section 5 25 Diskette Drive Installation 2 Locate the signal connector on the diskette drive Connect the signal cable to the diskette drive connector Locate the power cable connector on the diskette drive Connect the power cable to the diskette drive power cable connector Figure Sec...

Page 166: ...h the switch up to select the Versa system diskette drive as Drive A and the Docking Station II diskette drive as Drive B n Push the switch down to select the Docking Station II diskette drive as Drive A and the Versa diskette drive as Drive B Figure Section 5 27 Drive A Selection Switch Location Drive A Selection Switch ...

Page 167: ...uide in the Docking Station II Pull the drive guide lever away from the drive bracket Slide the drive guide up and out of the Docking Station II Figure Section 5 28 Hard Disk Drive Guide 2 Align the four holes on the drive guide with the four holes on the hard disk drive Figure Section 5 29 Drive Guide Hole Locations 3 Attach the hard disk drive to the drive guide using four screws Lever Hard Disk...

Page 168: ...e the power cable connector on the hard disk drive Connect the power ca ble to the hard disk drive power cable connector Figure Section 5 30 Hard Disk Drive Cable Connections External CRT Monitor Installation Use the following steps to install an external CRT monitor in the Docking Station II First read Docking Station II Options earlier in this section for pre installation guidelines 1 Align the ...

Page 169: ...rt Figure Section 5 32 Monitor Cable Connection 3 Plug one end of the power cable into the power socket on the back of the moni tor Plug the other end of the power cable into a properly grounded wall outlet 4 Power on the external monitor 5 Power on the Docking Station II NOTE Remember to power on the monitor be fore the Docking Station II Otherwise the Versa does not recognize the CRT type Signal...

Page 170: ...ng Station II Options earlier in this section for pre installation guidelines 1 Locate the keyboard port on the front of the Docking Station II Insert the key board cable connector in the port 2 Locate the mouse port on the front of the Docking Station II Insert the mouse cable connector in the port Figure Section 5 33 Keyboard and Mouse Connection 3 Power on the Docking Station II Mouse Port Keyb...

Page 171: ...on II First read Docking Station II Options earlier in this section for pre installation guidelines 1 Locate the headphone and microphone ports 2 Insert the headphone mini jack into the headphone port 3 Insert the microphone mini jack into the microphone port Figure Section 5 34 Headphones and Microphone Installation 4 Power on the Docking Station II Headphone and Microphone Ports ...

Page 172: ...e Section 5 14 Figure Section 5 15 Figure Section 5 16 Figure Section 5 17 Figure Section 5 18 Figure Section 5 19 Figure Section 5 20 Figure Section 5 21 Figure Section 5 22 Figure Section 5 23 Figure Section 5 24 Figure Section 5 25 Figure Section 5 26 Figure Section 5 27 Figure Section 5 28 Figure Section 5 29 Figure Section 5 30 Figure Section 5 31 Figure Section 5 32 Figure Section 5 33 Figur...

Page 173: ...ion guidelines 1 Power off the Docking Station II 2 Attach the printer cable to the back of the printer Attach the 25 pin printer cable connector to the Docking Station II s parallel port 3 Lock the connector to the printer with the connector clips Secure the cable to the Docking Station II with the screws provided Figure Section 5 35 Parallel Printer Connection 4 Connect the power cable to the pr...

Page 174: ...lier in this section for pre installation guidelines 1 Power off the Docking Station II and any optional devices connected to it Con nect one end of the RS 232C cable to the serial communication port on the Docking Station II Connect the other end to the serial device Figure Section 5 36 RS 232C Connection 2 Secure the connections using the screws provided RS 232C Cable ...

Page 175: ... I F Cable 808 741609 001A 2 HDC LED Cable Assembly 808 740630 001A 3 Backplane Board 136 530126 4 Base Assembly 136 235157 A 5 Interface Board 136 235160 A 6 Top Cover Assembly including Top Cover Front Mask and Key Lock 136 235156 001A 7 Cover Lock 808 815023 010A through 808 815023 019A Cover Lock Key not shown 808 815023 100A through 808 815023 109A 8 Front Mask Assembly only 136 235163 001A 9...

Page 176: ...n II 5 31 Table Section 5 4 Docking Station II Field Replaceable Parts List Item Description Part Number 19 LED Panel Assembly 136 235161 A Shipping Carton not shown 136 261671 442 0 Versa Series Docking Station II User s Guide not shown 819 181036 000 ...

Page 177: ...the Docking Station II Figure Section 5 37 Versa Series Docking Station II IPB ____________ This data was prepared January 1995 For an up to date listing of spare parts please call FastFacts 800 366 0476 and order document number 42181106 ...

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