NEC VERSA P, Service Manual

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Troubleshooting and Repair 4-7
Table Section 4-2 Problems and Solutions
Problem Corrective Action
System halts during loading
sequence. 1. Check condition of selected bootload device (diskette or
hard disk) for bad boot track or incorrect OS files.
2. Try booting from diskette or recopy operating system files
onto the hard disk.
I/O processing malfunctions. 1. Check the connections of all internal devices.
Diskette drive does not work. 1. Replace diskette drive.
2. Replace the system board.
Hard disk drive malfunctions. 1. Check that the built-in IDE controller is enabled.
2. Check drive cables and connections.
3. Replace the drive if necessary.
Suspend button does not work. 1. A disk drive may be accessing data. Wait until the
reading/writing process stops and try again.
2. Disconnect the optional Docking Station II. Power
management operations do not work when the optional
Docking Station II is in use.
Memory malfunction 1. Reseat the memory card.
2. Replace the memory card.
3. Replace the system board.
Keyboard or mouse malfunction 1. Check that the keyboard/mouse is plugged in.
2. Replace keyboard or mouse.
3. Replace the system board.
PCMCIA card does not work 1. Check the PCMCIA card connection.
2. Check Auto Setup to see if system is configured for
PCMCIA use.
3. Make sure the PCMCIA driver is installed.
Mouse does not work 1. Check mouse connection.
2. Make sure mouse driver is installed.
Serial devices do not work 1. Check the RS232C connection.
2. Check Auto Setup to see if system is configured for
RS232C use.
3. Make sure an RS-232C driver is installed.
Parallel devices do not work. 1. Check printer connection.
2. Check Auto Setup to see if system is configured for
parallel devices.
3. Make sure a printer driver is installed.