Basic Voice Mail Programming
Modifying the Dial Action Tables
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VANGARD Mail/i-Series Quick Setup Guide
Chapter 4: Voice Mail Programming
Modifying the Di al Acti on Tables
Modifying the Dial Action Tables
You must customize the routing options for each Dial Action Table number you used on page 47.
Remember: a Dial Action Table lets you assign a particular routing option to each dialpad key (0-9,
*, and #). For example: You can assign the routing option, Screened Transfer (TRF) to 306" to dial-
pad key 7. This lets a caller press key 7 to transfer to extension 306.
Default
VANGARD Mail assigns Dial Action Table 1 to Call Routing Mailboxes 811 and 812, and Dial
Action Table 2 to Call Routing Mailboxes 813 and 814. An explanation of the default routing
options for Dial Action Table 1 are listed below (see also page 41).
Availability:
VANGARD Mail has 100 Dial Action Tables.
Key:
Routing Option:
Key 0
Unscreened Transfer to first extension in numbering plan (see Keys 1-8 for
details on Unscreened Transfers).
DIAL ACTION TABLE;
UTRF XXX (XXX
= ext number)
Keys 1-8
Either Undefined Routing or Transfer to any extension the caller dials. Transfer
is assigned only to the keys that match the first digit of the extension numbers.
For example, if the extensions are 21-36, Transfer will be assigned to Keys 2 and
3, and Undefined Routing will be assigned to Keys 4-8. If a caller presses an
Undefined Routing key, the Voice Mail says, That is an invalid entry, then
repeats the dialing options.
IMPORTANT:
In VANGARD Mail, the Transfers are Screened Transfers. If a Screened
Transfer is incomplete, the call returns to Voice Mail and the caller hears
their dialing options.
DIAL ACTION TABLE:
UND N for Undefined Routing
TRF XX for 2-digit extensions
TRF XXX for 3-digit extensions
Key 9
Hang up
DIAL ACTION TABLE:
HUP N
Key *
Quick Message
DIAL ACTION TABLE:
REC IXX for 2-digit extensions
REC IXXX for 3-digit extensions
Key #
Log on to Voice Mail
DIAL ACTION TABLE:
LOGON N
TIMEOUT
If caller does not dial anything within a pre-programmed amount of time,
VANGARD Mail makes an Unscreened Transfer to first extension in num-
bering plan. (See Keys 1-8 for an explanation of Unscreened Transfers).
DIAL ACTION TABLE: UTRF XXX (XXX
= ext number).
