Basic Voice Mail Programming
Customizing the Features for the Internal Modem
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VANGARD Mail/i-Series Quick Setup Guide
Chapter 4: Voice Mail Programming
Custom izi ng the Features fo r the Internal Modem
Customizing the Features for the Internal Modem
To allow access to the internal modem, you must do the following:
●
Create and customize a Modem Mailbox.
●
Place the Modem Mailbox in a Dial Action Table (use the
GOTO
Action) or in an Answering
Schedule Table. This is how you give Automated Attendant callers access to the internal
modem. If you assign the Modem Mailbox to a key in a Dial Action Table, the caller accesses
the modem by dialing: Auto Attendant number, six pauses, key assigned to Modem Mailbox,
six pauses, Modem Mailbox security code, if programmed. If you place the Modem Mailbox
in an Answering Schedule Table, the caller accesses the modem by dialing: Auto Attendant
number, six pauses, Modem Mailbox security code, if programmed.
●
Customize the System Option, Call Pickup string. The Call Pickup string is used for an Automated
Attendant caller who tries to access the internal modem while being on a non-modem port (which is
any port except port 1). VANGARD Mail system dials the string to transfer the caller to port 1.
Default
No Modem Mailboxes in software versions below 9.08.
862 is the default in software version 9.08 and higher.
Call Pickup String = None
Modifications to Default
For more information on the Modem Mailbox, see “Modem Mailboxes” in “Customizing Mailbox Options” in
Chapter 3: Programming of the VANGARD Mail System Guide.
The entry you make for the Call Pickup string is based on the Call Pickup string in the phone system. If, for
example, the Call Pickup string in the phone system is 6, enter
W6
for the VANGARD Mail Call Pickup
string.
Programming
From Main Menu, to create and customize a Modem Mailbox:
Select Customize Menu, Mailbox Options
From Main Menu, to place Modem Mailbox in a DAT or AST:
Select Customize Menu, Dial Action Table or Answering Schedule Table
From Main Menu, to set Call Pickup string:
Select Customize Menu, System Options
For more information
See “Modem Mailboxes” in “Customizing Mailbox Options” in Chapter 3: Programming of the VANGARD
Mail System Guide to get Modem Mailbox information.
See “Customizing Answering Options Using an Answering Schedule Table” or “Customizing
Routing Options Using a Dial Action Table” in Chapter 3 of the VANGARD System Guide to place
the Modem Mailbox in an Answering Schedule or Dial Action Table:
See “Callpickup string” in “System Options” in Chapter 3: Programming of the VANGARD Mail System
Guide to customize the Call Pickup string.
