Basic Voice Mail Programming
Completing the AST Worksheet
Chapter 4: Voice Mail Programming
VANGARD Mail/i-Series Quick Setup Guide
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Compl eting the AST Worksheet
Completing the AST Worksheet
Before programming an
AST,
you should find out how many schedules the customer wants in that
AST.
That is, you should find out how many different company greetings the customer wants and at what time
each one should take effect. The customer may, for example, want a distinct greeting for mornings, after-
noons, evenings, and weekends. An
AST
may contain up to 20 day/date/time schedules.
More specifically: For each schedule (1-20) you enter in an
AST,
you must include the following:
●
The mailbox number that should answer a call. BUT KEEP THIS IN MIND: This chapter
describes how to place only Call Routing Mailboxes in
ASTs.
Placing a distinct Call Routing
Mailbox in a schedule lets you record a distinct greeting (Welcome Message) for that sched-
ule. For instructions on placing other types of mailboxes in an
AST,
see "Customizing
Answering Options Using an Answering Schedule Table” Chapter 3: Programming in the
VANGARD Mail System Guide.
●
The date or day (s) that the mailbox should start answering a call
●
The time of day the mailbox should start answering the call
For example: Suppose you are programming
AST
#1. If Call Routing Mailbox 600 should answer
calls starting at 10AM on Monday through Friday, the
AST
would look like this:
Answering Schedule Table #1:
■
Schedule 1 Day (s) or Date: Mo-Fr
■
Schedule 1 Time: 10:00
■
Schedule 1 Mailbox: 600
Default
Answering Schedule Table #1:
■
Schedule 1 Day (s) or Date: Mo-Fr
■
Schedule 1 Time: 8:00
■
Schedule 1 Mailbox: 811
■
Schedule 2 Day (s) or Date: Mo-Fr
■
Schedule 2 Time: 12:00
■
Schedule 2 Mailbox: 812
■
Schedule 3 Day (s) or Date: Mo-Th
■
Schedule 3 Time: 17:00
■
Schedule 3 Mailbox: 813
■
Schedule 4 Day (s) or Date: Fr
■
Schedule 4 Time: 17:00
■
Schedule 4 Mailbox: 814
Modifications to Default
On the
AST
Worksheet on the next page:
●
For Day (s) or Date:
Enter a single day (e.g., Mo) or a range of days (e.g, Mo-We) or a date (e.g., 06/31). Do not
enter a range that bridges Sunday (e.g., Fr-Mo). Convert it into 2 schedules: Fr-Su, Mo-Fr.
●
For Time:
Enter hours and minutes (HH:MM), where HH is the hour (00-23) and MM is the minutes (00-59).
●
For Mailbox:
Enter a Call Routing Mailbox Number.
