Basic Voice Mail Programming
Recording Names for the Subscriber Mailboxes
Chapter 4: Voice Mail Programming
VANGARD Mail/i-Series Quick Setup Guide
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Recordi ng Names for the Sub scriber Mail boxes
Recording Names for Subscriber Mailboxes
You should record a name for each Subscriber Mailbox. The Voice Mail plays the name in voice
prompts that would otherwise play the Subscriber mailbox or extension number. For example: Sup-
pose you record the name “Joe Smith” for Subscriber Mailbox 303. If an Automated Attendant
transfer to extension 303 is incomplete because the extension is busy, the Voice Mail says, Joe
Smith is busy, instead of, Extension 303 is busy.
Subscribers can also record their name for their mailbox. All they have to do is call their mailbox
and dial
RN
. The details are in the User's Guide.
The Voice Mail plays the most recently recorded name, regardless of how it was recorded.
Default
No mailbox names recorded.
Modifications to Default
Recorded names can be up to 10 seconds long.
Programming
To listen to, record, or erase a Mailbox Name:
1.
Call a System Administrator Mailbox from the first extension in the numbering plan as fol-
lows:
■
Press Message key.
■
If requested, dial Security Code.
2.
Press
S A (
7 6) for
S
ystem
A
dministrator Menu.
3.
Press
N
(6) for Mailbox
N
ame.
4.
Dial mailbox number.
5.
Follow the voice prompts.
For more information
See “Using the Options on the System Administrator Menu” in Chapter 3: Programming of the VANGARD
System Guide to, to record Mailbox Names.