Testing the Voice Mail Operation
Chapter 4: Voice Mail Programming
VANGARD Mail/i-Series Quick Setup Guide
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Testing the Voi ce Mail Operati on
Testing the Voice Mail
Once VANGARD Mail has been installed and initialized, you should perform the following two
tests to check Voice Mail operation.
Test 1 (for the Automated Attendant):
1.
Call into a trunk that you have assigned to VANGARD Mail.
2.
Listen for: Thank you for calling. If you are calling from a Touch Tone phone, please dial
the extension number you wish to reach or dial 0 for assistance. If you are calling from a
rotary dial phone, please stay on the line for assistance.
Test 2 (for Voice Mail):
1.
From the
MAIN MENU ->
prompt, select
DI
- Diagnostics
and then press
Enter.
2.
Enter the password (the default password is
CTL
), if requested and press
Enter.
3.
Select
PA
- Port Activity
and then press
Enter.
4.
At a Multibutton extension, press the Message Key.
5.
Listen for: You have —messages (if you did not install a default Security Code) or Please
enter your security code.
6.
Repeat steps 4 and 5 until you see each Voice Mail port operating.
If you do not hear the stated voice prompts, check the equipment connections and the telephone
system programming for Voice Mail.
