Maintenance and Troubleshooting 4-13
Table 4-2 Problems and Solutions
Problem
Symptom
Solution
CD-ROM
Malfunction
(cont’d)
No sound from CDs.
1. Check that speaker power is on and
volume is adjusted.
2. Check audio software settings.
3. Check CD audio cable. Replace as
necessary.
4. Replace CD-ROM reader.
5. Replace system board.
Communication
Error
No or bad data when
communicating.
1. Check cable connections between
system board and device.
2. Check that the interface port is
selected.
3. Test or replace the device and
interface cable (see the device
documentation for troubleshooting).
4. Replace system board.
CMOS Battery Replacement
Remove the 3-volt lithium battery from system board as follows.
1.
Turn off and unplug the system unit and any external option connected to it.
2.
Remove the system unit cover.