NEC N8100-1223F, User Manual

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Troubleshooting 8-43
Fail to access the hard disk:
(Refer to the documentation supplied with the disk array controller.)
T
Is the hard disk applicable to the server?
→
Operation of any device that is not authorized by NEC is not guaranteed.
T
Is the hard disk properly installed?
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Make sure to lock the hard disk with the lever on its handle. The hard disk is not
connected to the internal connector when it is not completely installed (see
Chapter 9).
Fail to access the (internal or external) SCSI devices:
T
Is the SCSI device applicable to the server?
→
Operation of any SCSI device that is not authorized by NEC is not guaranteed.
T
Are SCSI devices properly configured?
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When the server has external SCSI devices connected, device settings, including
SCSI ID and terminator, are required. Refer to the manual that comes with the
SCSI device for details.
T
Are the SCSI controllers (including optional controllers) properly configured?
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Use the BIOS setup utility for proper configuration of SCSI devices connected to
the SCSI connector on the I/O board. When the server has an optional SCSI
controller installed and SCSI devices connected to it, use the BIOS setup utility
that comes with the optional SCSI controller for proper configuration. See the
manual that comes with the optional SCSI controller for details.
There are some cases that an event log shown below is registered in MegaRAID Storage
Manager (MSM) every time you power on the server.
Controller ID:a Unexpected sense PD=b:255 , CDB=0x1c, …, Sense=0x70,
0x00, 0x06, 0x00, 0x00, 0x00, 0x00, 0x0a, 0x00, 0x00,0x00, 0x00, 0x29,…
a: Controller number of LSI Logic MegaRAID

SAS PCI EXPRESS

ROMB
Normally, the controller ID is "0". It depends on the number of disk array controller
cards N8103-90 installed in PCI-Express slot.
b: SAS port number of LSI Logic MegaRAID

SAS PCI EXPRESS

ROMB
(1: Port 0-3, 2: Port 4-7)
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It is not a problem in operating the system.