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NEC Express5800/iR120a-1E User Manual Download Page 280

10-12  Troubleshooting

Messages displayed by RAID Controller during POST

On-screen message

Action

Memory/battery problems were detected.
The adapter has recovered, but cached data
was lost.
Press any key to continue, or 'C' to load the
configuration utility.

Contact your service representative.

Firmware version inconsistency was
detected.
The adapter has recovered, but cached data
was lost.
Press any key to continue, or 'C' to load the
configuration utility.

Contact your service representative.

Foreign configuration(s) found on adapter
Press any key to continue, or 'C' to load the
configuration utility.

Press 

C

 to run the utility to import or clear

configuration.

Previous configuration cleared or missing
Importing configuration created on
MM/DD hh:mm
Press any key to continue, or 'C' to load the
configuration utility.

Contact your service representative.

An enclosure was found that contains both
SAS and SATA drives, but this controller
does not allow mixed drive types in a single
enclosure. Please correct the problem then
restart your system.
Press any key to continue, or 'C' to load the
configuration utility.

RAID Controller may be faulty. Contact your service
representative to replace the RAID controller.

SAS drives were detected, but this controller
does not support SAS drives.
Please remove the SAS drives then restart
your system.
Press any key to continue, or 'C' to load the
configuration utility.

RAID Controller may be faulty. Contact your service
representative to replace the RAID controller.

SATA drives were detected, but this
controller does not support SATA drives.
Please remove the SATA drives then restart
your system.
Press any key to continue, or 'C' to load the
configuration utility.

RAID Controller may be faulty. Contact your service
representative to replace the RAID controller.

Invalid SAS topology detected. Please
check your cable configurations, repair the
problem, and restart your system.

Check if cable is connected properly. If the same
error persists, contact your service representative.

The battery hardware is missing or
malfunctioning, or the battery is unplugged.
If you continue to boot the system, the
battery-backed cache will not function.
Please contact technical support for
assistance.
Press 'D' to disable this warning (if your
controller does not have a battery).

<When battery is not used>
Press 

D

 to hide this message.

<When battery is used>
Check if battery is connected properly. If the same
error persists, contact your service representative.

Summary of Contents for Express5800/iR120a-1E

Page 1: ...N8100 1575F 1576F 1577F N8100 1578F 1579F 1580F NEC Express5800 iR120a 1E User s Guide 1st Edition September 2009 ONL 510_013_01 iR120a1E 100 00 0909 ...

Page 2: ...Warranty Statement accompanying each product However actual performance of each such product is dependent upon factors such as system configuration customer data and operator control Since implementation by customers of each product may vary the suitability of specific product configurations and applications must be determined by the customer and is not warranted by NEC To allow for design and spe...

Page 3: ...y cause minor personal injury including burns or property damage if the instruction is ignored Precautions and notices against hazards are presented with one of the following three symbols The individual symbols are defined as follows This symbol indicates the presence of a hazard if the instruction is ignored An image in the symbol illustrates the hazard type Attention This symbol indicates prohi...

Page 4: ...k or fire may be caused Do not place the server near the fire Otherwise a fire may be caused Do not touch the component specified by this symbol Otherwise an electric shock or burn may be caused Do not use the server in the place where water or liquid may pour Otherwise an electric shock or fire may be caused Do not touch the server with wet hand Otherwise an electric shock may be caused Indicates...

Page 5: ...nstallation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a ci...

Page 6: ...Windows Server 2003 R2 Standard Edition operating system and Microsoft Windows Server 2003 R2 Enterprise Edition operating system or Microsoft Windows Server 2003 Standard Edition operating system and Microsoft Windows Server 2003 Enterprise Edition operating system Windows XP x64 Edition stands for Microsoft Windows XP Professional x64 Edition operating system Windows XP stands for Microsoft Wind...

Page 7: ...are to meet your needs both now and in the future Read this User s Guide thoroughly to fully understand handling of the NEC Express server and appreciate its functions to the maximum extent NOTE This guide contains procedures to use a floppy disk however your server is not equipped with factory installed floppy disk drive Use an optional USB floppy disk drive ...

Page 8: ...ls you how to configure the system and provides instructions for running the BIOS SETUP Utility and the RAID Configuration utility which is used to configure RAID System in your system This chapter also provides information on mother board jumper settings Chapter 5 Installing Windows Server 2008 describes how to install Microsoft Windows Server 2008 Chapter 6 Installing Windows Server 2003 x64 Edi...

Page 9: ...require attention when using the server NOTE Helpful and convenient piece of information IN THE PACKAGE The carton contains various accessories as well as the server itself See the packing list to make sure that you have everything and that individual components are not damaged If you find any component missing or damaged contact your service representative Store the provided accessories in a desi...

Page 10: ...Third Party 1 15 Disposal and Consumables 1 16 Regarding the Transportation of this System 1 16 User Support 1 16 Chapter 2 General Description 2 1 Overview 2 2 System Chassis 2 3 Front View 2 3 Rear View 2 5 Internal View 2 6 Mother Board 2 8 Backplane Board 2 9 Standard Features 2 10 Remote Power On Feature Wake On LAN 2 11 AC LINK Feature 2 11 Security 2 11 NEC EXPRESSBUILDER 2 12 NEC ESMPRO 2 ...

Page 11: ...r Descriptions 4 8 RAID System Configuration 4 27 RAID 4 27 Configuration by Onboard RAID Controller 4 32 LSI Software RAID Configuration Utility and Universal RAID Utility 4 47 Configuring Mother Board Jumpers 4 50 Chapter 5 Installing Windows Server 2008 5 1 Notice 5 1 Optional Board Supported by NEC EXPRESSBUILDER 5 1 Service Pack Which EXPRESSBUILDER Supports 5 2 Installing Service Pack 5 2 Up...

Page 12: ...ing Windows Server 2003 x64 Editions 6 1 Notice 6 1 Optional Board Supported by NEC EXPRESSBUILDER 6 1 Service Pack Which EXPRESSBUILDER Supports 6 2 Installing Service Pack 6 2 Updating System 6 2 Re installing to the Hard Disk Drive which has been upgraded to Dynamic Disk 6 2 Mounting MO Device 6 2 About Removable Media 6 2 Floppy Disk Drive 6 2 About the System Partition Size 6 3 Installing Win...

Page 13: ...m Partition Size 7 4 Installing Windows Server 2003 7 6 Creating Windows Server 2003 OEM Disk for EXPRESSBUILDER 7 6 Windows Server 2003 Clean Installation 7 8 Procedure for License Authentication 7 12 Updating the System Applying Service Pack 7 12 Driver Installation and Advanced Settings 7 19 PROSet 7 19 Network Driver 7 20 Adapter Fault Tolerance AFT Adaptive Load Balancing ALB 7 21 Setting WOL...

Page 14: ...Making Backup Copies 9 1 Cleaning 9 2 Cleaning the Server 9 3 Cleaning the Interior 9 4 Cleaning the Keyboard Mouse 9 5 Cleaning Disc 9 6 System Diagnostics 9 7 Test Items 9 7 Startup and Exit of System Diagnostics 9 8 Relocating Storing The Server 9 11 Chapter 10 Troubleshooting 10 1 System Viewers 10 2 LED 10 3 POWER LED 10 3 STATUS LED 10 3 DISK ACCESS LED 10 5 UID LED Unit Identification 10 5 ...

Page 15: ... Tools 10 42 Maintenance Tools with Remote Console 10 44 Resetting the Server 10 46 Forced Shutdown 10 46 Chapter 11 Upgrading Your Server 11 1 Safety Notes 11 2 Static Precautions 11 3 Preparing for Installation and Removal 11 4 Device Installation or Removal Procedure 11 6 Hard Disk Drive 11 6 DIMM 11 12 Processor CPU 11 21 PCI Board 11 27 Appendix A Specifications A 1 Appendix B Other Precautio...

Page 16: ...x This page is intentionally left blank ...

Page 17: ...Chapter 1 Notes on Using Your Server This chapter includes information necessary for proper and safe operation of your server ...

Page 18: ...in your server to inform the user that a hazardous situation may arise when operating the server Do not intentionally remove or damage any of the labels If you find any labels totally partially removed or illegible due to damage contact your sales representative 3 5 inch Hard Disk Drive Model Attached to the bottom of the chassis ...

Page 19: ...Notes on Using Your Server 1 3 2 5 inch Hard Disk Drive Model Attached to the bottom of the chassis ...

Page 20: ...s away from the server Do not insert needles or metal objects into ventilation holes in the server or openings in the optical disk drive Doing so may cause an electric shock Always install the server on a rack conforming to the relevant standard Install the server on a rack confirming to the EIA standard for the server to be used Do not use the server with installed on any other rack than standard...

Page 21: ...reign matter e g pins or paper clips enter the server Failure to follow this warning may cause an electric shock a fire or a failure of the server When such things accidentally enter the server immediately turn off the power and disconnect the power plug from the outlet Do not disassemble the server Contact your service representative ...

Page 22: ...d trays for the rack Failure to follow this instruction may cause some parts to fall to be broken and or to result in personal injury Insert hinges completely When installing the rack door make sure that hinge pins at top and bottom of the door are completely inserted into the rack Failure to follow this instruction may cause the door to fall to be broken and or to result in personal injury Do not...

Page 23: ...ifications of your server may heat up the cord and cause a fire Do not connect the power cord to an outlet that has an illegal number of connections The electric current exceeding the rated flow overheats the outlet which may cause a fire Do not pull the cable when disconnecting it When disconnecting the cable from the device hold the cable connector and pull it straight out Pulling the cable out ...

Page 24: ... the power cord Do not place any object on the power cord Do not bundle power cords Do not alter modify or repair the power cord Do not secure the power cord with staples or equivalents Do not use any damaged power cord Replace a damaged power cord with a new one of the same specifications Ask your service representative for replacement Do not use the attached power cord for any other devices or u...

Page 25: ...ion not to drop the server Firmly hold the bottom of the server when installing it in the rack The rack mount bracket has no stopper or lock mechanism to prevent the server from falling down Failure to follow this instruction may cause personal injury Do not leave the device being pulled out from the rack Do not work with the server with the device being pulled out from the rack The rack mount bra...

Page 26: ...e cable or connector may cause an electric shock or a fire resulted from a short circuit Do not use any unauthorized interface cable Use only interface cables provided by NEC and locate a proper device and connector before connecting a cable Using an authorized cable or connecting a cable to an improper destination may cause a short circuit resulting in a fire Also observe the following notes on u...

Page 27: ...uching any internal device of the server with its power cord connected to a power source may cause an electric shock even of the server is off powered Disconnect the power plug from the outlet occasionally and clean the plug with a dry cloth Heat will be generated if condensation is formed on a dusty plug which may cause a fire CAUTION Avoid installation in extreme temperature conditions Immediate...

Page 28: ... Do not leave the server with its tray of optical disk drive ejected Dust may enter the server through openings and cause malfunctions of the server Any person may also bump it and get injured Do not pull out or remove the server from the rack unnecessarily Do not pull out or remove the server from the rack unnecessarily Pulling out or removing the server from the rack may cause not only the serve...

Page 29: ... with the optical disk drive is not guaranteed Check and adjust the system clock before the operation if any of the following conditions is applicable After carriage of device After storage of device After the device is entered into the pause state under the environmental condition enduring device operation temperature 10 C 35 C humidity 20 80 Check the system clock at the rough rate of once per m...

Page 30: ...malfunctions of the server NEC recommends you use NEC s genuine products Some third party products claim that they support the server However repair of the server due to a failure or damage resulted from use of such third party products will be charged Do not use a cellular phone or pager around the server Turn off the cellular phone or pager Radio interference may cause malfunctions of the server...

Page 31: ...ns written on the hard disk drive Data not erased completely may be restored by special software and used for unexpected purposes It is strongly recommended that the software or service both available at stores for data erasure should be used in order to avoid the trouble explained above For details on data erasure ask your sales representative Provided software To transfer or sell any software ap...

Page 32: ...representative for replacement or the product lives REGARDING THE TRANSPORTATION OF THIS SYSTEM This system and or associated options and accessories may be using lithium metal batteries or lithium ion batteries There may be restrictions regarding the air or sea transportation of such lithium batteries Please contact your service representative prior to transporting this system and or its options ...

Page 33: ... adjustment is important to prevent the screen from reflecting bright lights and to make the display contents easy to see You will not be able to keep good working posture and you will feel more tired than you should if you operate a display unit without adjusting horizontal and vertical angles Adjustment of Screen Brightness and Contrast The display unit has brightness and contrast adjustment fun...

Page 34: ...1 18 Notes on Using Your Server This page is intentionally left blank ...

Page 35: ...Chapter 2 General Description This chapter provides information that you should be familiar with before using the server It includes names and functions of the components and features of the server ...

Page 36: ...eb site server etc Your server is housed and available as a rack mount system Your server conveniently installs into a standard EIA 19 inch rack assembly As application requirements increase you can expand your server with an additional memory add in boards and peripheral devices tape devices optical disk drive and hard disk drives The server features the following major components A high performa...

Page 37: ...of the components are shown below Front View 3 5 inch had disk drive model 2 5 inch had disk drive model 6 7 1 3 1 4 8 9 10 11 5 3 2 12 1 12 3 12 4 13 13 13 13 6 7 1 3 1 4 8 9 10 11 5 3 2 2 13 13 13 13 13 13 12 1 12 2 13 12 4 12 6 12 8 12 3 12 5 12 7 12 2 13 2 ...

Page 38: ... UID Unit ID switch Press the UID switch to turn on off the UID LED Pressing the switch once turns on the LED Pressing it again turns it off 10 POWER switch The POWER switch is used to turn the power of the server ON OFF If you press this switch once the power is turned on with the POWER LED going on green If you press the switch again the power is turned off with the LED going off Keep pressing t...

Page 39: ...e transfer rate of LAN port 6 USB connectors 1 2 The connector is used to connect a device compliant with the USB interface The last digit number 1 indicates connector 1 and the number 2 indicates connector 2 7 Monitor connector The connector is used to connect a display unit 8 POWER LED green This LED turns green when the power is turned on 9 Management LAN connector The connector is used to conn...

Page 40: ...tes the drive bay number Hard disk drive is optional 2 Backplane board 3 Cooling fan The last digit number indicates the fan number 4 Power supply unit 5 DIMM 6 CPU Heat sink 7 Air duct 8 PCI riser card 9 Mother board 10 Front panel board 1 0 1 1 1 2 1 3 2 3 11 3 1 3 4 3 6 3 7 4 10 5 1 5 2 6 1 6 2 7 8 9 3 5 3 3 ...

Page 41: ...ay number Hard disk drive is optional 2 Backplane board 3 Cooling fan The last digit number indicates the fan number 4 Power supply unit 5 DIMM 6 CPU Heat sink 7 Air duct 8 PCI riser card 9 Mother board 10 Front panel board 1 0 1 1 1 2 1 3 2 3 11 3 1 3 4 3 5 3 7 4 10 5 1 5 2 6 1 6 2 7 8 9 1 4 1 5 1 6 1 7 3 3 3 6 ...

Page 42: ...PU2_DIMM4 10 Front USB connector 3 Connector for power monitor 11 Speaker 4 Processor CPU socket 12 CMOS configuration jumper switch 4 1 CPU1 13 Lithium battery 4 2 CPU2 14 Front VGA cable connector 5 Backplane board connector 15 Serial port A COM A connector 6 SATA connector 16 PCI riser card slot 6 1 SATA0 3 17 External connector 6 2 SATA4 5 1 1 2 1 4 1 4 2 2 2 3 17 16 6 1 6 2 7 9 11 12 13 14 15...

Page 43: ...cates fan number Fan connectors 2 8 9 10 and 12 are not used 6 SGPIO1 connector 7 Connector for mother board 8 Connector for front panel board 9 SGPIO2 connector 10 Hard disk drive jumper switch 3 5 inch hard disk drive model 2 5 inch hard disk drive model 3 5 1 4 9 7 8 6 10 5 5 5 6 5 11 5 3 5 4 5 7 2 3 2 2 2 1 1 3 1 2 1 0 5 1 5 3 5 4 5 5 5 6 5 7 8 10 4 1 0 2 0 1 3 2 3 1 5 2 5 1 7 2 7 3 6 7 1 1 2 ...

Page 44: ... supported IPMI v2 0 compliant Baseboard Management Controller BMC High reliability Easy and Fine Setup NEC EXPRESSBUILDER system setup utility SETUP BIOS setup utility Parameter File Creator Self diagnosis Memory monitoring feature error correction error detection Memory x4 x8 SDDC feature Bus parity error detection Temperature detection Error notification Cooling fan monitoring feature Voltage m...

Page 45: ... turned off breaker disconnected power cord power blackout etc AC LINK Feature When the power cord of the server is connected to an uninterruptible power supply UPS unit the server supports the power linkage feature that enables control over the power supply from the UPS to the server The AC LINK feature can be enabled or disabled with Power Management Setup in the Server menu of the BIOS setup ut...

Page 46: ...he server To install several management utilities NEC EXPRESSBUILDER includes the management utilities NEC ESMPRO Universal RAID Utility and so on You can install the applications from NEC EXPRESSBUILDER See Chapter 8 To read several documents You can refer to the documents from the Autorun menu See Chapter 8 These functions are available on Windows system NOTE Some features among those listed abo...

Page 47: ...it Monitoring of hard disk drives Generation of SEL system event log at occurrence of hardware failure Monitoring of the system management watchdog timer Monitoring of the periodic SMI timer Remote management by using Web browser and Telnet SSH client e g resetting the server power on off viewing System Event Log SEL Remote KVM and remote media features A separately priced remote management licens...

Page 48: ...e POWER switch to turn on off the server Power On Press the POWER switch on the front of the computer chassis The POWER LED lights in green IMPORTANT If the power cord is connected to a power control device such as a UPS Uninterruptible Power Supply make sure that the power control device is powered Do not turn off the server until characters appear on the screen POWER switch POWER LED POWER switc...

Page 49: ...results Check messages that POST displays when you use the NEC Express server for the first time the server appears to fail the server beeps for many times between power on and OS start up an error message appears on the display unit POST Execution Flow The following describes the progress of POST in the chronological order IMPORTANT Do not make key entries or perform mouse operations while POST i...

Page 50: ...of the server This message appears at bottom left on the screen Press F2 to enter SETUP or Press F12 to Network Launch the BIOS setup utility when you need to change the settings to meet the requirements for the server As long as the above message is not displayed with an error message you don t have to launch the utility Ignore the message POST will automatically proceed To launch the BIOS setup ...

Page 51: ...POST completes POST Error Messages When POST detects an error it displays an error message on the display unit screen or emits beep code See Chapter 10 for POST error codes IMPORTANT Take a note on the messages displayed before consulting with your service representative Alarm messages are useful information for maintenance Power Off Follow the procedure below to power off the server If the power ...

Page 52: ... In the power saving mode the server retains the memory data and the status of the previous operations To resume the original state press the POWER switch again NOTE The operational level in the power saving mode depends on the OS in use Available for Windows Server 2003 IMPORTANT Do not change system configuration while turning into the power saving mode or in the power saving mode Otherwise you ...

Page 53: ...D is provided on the front panel and rear panel If more than one server is mounted in a single rack the LED identifies the server you are going to maintain UID LED UID switch FRONT REAR UID switch LED UID LED UID switch 3 5 inch hard disk drive model 2 5 inch hard disk drive model ...

Page 54: ...on reception of command from software Maintenance from the rear of the rack has to be carried out in a dark narrow space The interface cable of a server or power supply unit in normal state may be disconnected by accident in this situation To prevent this problem you should start maintenance after confirming the target server by using the UID switch ...

Page 55: ...Chapter 3 Setting Up Your Server This chapter describes how to set up your server appropriate for your system on a step by step basis ...

Page 56: ...ord Connect the power cord to the server Turning on the server Power on the server to start software setups Setups depend on the optional internal devices installed and the peripheral devices connected Installing the operating system Install an operating system to the server See Chapter 5 6 or 7 Installing the utilities Install the utilities in the provided NEC EXPRESSBUILDER DVD See Chapter 8 Mak...

Page 57: ...damage claim with the carrier immediately INSTALLING OPTIONAL DEVICES To install any optional device see Chapter 11 Upgrading Your Server for the installation procedure Proceed to the next section if you have no optional devices to install IMPORTANT There are third party products memory modules hard disk drives etc available for the server in the markets However NEC recommends that you should use ...

Page 58: ...he ground line to a gas pipe CAUTION Observe the following instructions to use the server safely Failure to follow these instructions may cause a fire personal injury or property damage See pages 1 4 to 1 12 for details Do not carry or install the server only by a single person Do not install the server where the load may be concentrated on a specific point Do not install any component on the serv...

Page 59: ...ce generating intense magnetic field such as a TV radio broadcast communication antenna power transmission wire and electromagnetic crane is placed If unavoidable contact your service representative to request proper shield construction Place where the power cord of the server must be connected to an AC outlet that shares the outlet of another device with large power consumption Place near equipme...

Page 60: ... details Do not use any rack which does not conform to the relevant standard Always use the server in the specified place CAUTION Observe the following instructions to use the server safely Failure to follow these instructions may cause a fire personal injury or property damage See pages 1 4 to 1 12 for details Do not install remove the server in from the rack only by a single person Do not instal...

Page 61: ...erver in the rack Preparation for installation When shipped from factory the left and right slide rails are fixed with tapes at the front and side faces to prevent from falling off during transportation Peel off the tape before you install the server in the rack Removing rail assemblies 1 Remove the sliding rails from left and right sides of the server Tape ...

Page 62: ...s and slowly move them toward the rear of the server 3 Only the inner rails remain screwed to the server when the rail assemblies have been removed IMPORTANT The removed rail assemblies are to be installed in the next step Be very careful not to get your finger caught in the levers or rails Inner rail ...

Page 63: ...he right side front of the rack Install the rail assemblies to the right side rear and left side front and rear of the rack in the same procedure Make sure that the rail assembly is installed at the same level as the other slide rail assembly already installed NOTES There may be some backlashes in the front and rear however it is not a deficiency Make sure that the rail assembly is surely locked t...

Page 64: ... damage See pages 1 4 to 1 12 for details Do not lift the server only by a single person Do not pinch your finger with mechanical components 1 Pull out the sliding rails bearing portion of the right and left rail assemblies toward the front of the server 2 Securely hold the server and install it in the rack with at least two persons Rail assembly Inner rail at server side Sliding rail Rail assembl...

Page 65: ...ides of the server and install the server carefully while making sure the installation position NOTE At the first installation you may feel strong friction in pushing because the mechanical components cannot be completely engaged with each other Push the server intensely 3 Make sure that the sliding rails move smoothly by pulling the server out of the rack and pushing it in several times NOTE To i...

Page 66: ... not leave more than one device being pulled out from the rack Do not pull out the server from the rack while it is operating 1 Make sure that the server is off powered and disconnect the power cords and all the interface cables from the server 2 While pushing the left and the right unlock buttons on the front of the server pull out the server from the rack slowly and carefully The server clicks t...

Page 67: ...Setting Up Your Server 3 13 4 To remove the rail assembly pull out the rail toward you while pushing the lever ...

Page 68: ...tions to use the server safely Failure to follow these instructions may result in death or serious personal injury See pages 1 4 to 1 12 for details Do not hold the power plug with a wet hand Do not connect the ground wire to a gas pipe CAUTION Observe the following instructions to use the server safely Failure to follow these instructions may cause a fire personal injury or property damage See pa...

Page 69: ...nnot be used for data transmission Device with the serial interface Finally connect the provided power cord to the receptacle USB device USB device USB device REAR FRONT Network system on LAN connected via a hub FRONT 3 5 inch hard disk drive model 2 5 inch hard disk drive model Display unit Display unit ...

Page 70: ...I device an optional SCSI controller must be installed The total length of a cable including the connection cable in SCSI device must be 3 m or shorter Do not connect the serial ports with the telephone line directly Do not connect any devices to the connectors not instructed in this subsection Doing so could damage the device your server or both If you install the server on the rack and connect p...

Page 71: ... CAUTION Observe the following instructions to use the server safely Failure to follow these instructions may cause a fire personal injury or property damage See pages 1 4 to 1 12 for details Do not plug the power cord in to an improper power source Do not connect the power cord to an outlet that has an illegal number of connections Insert the power plug into the outlet as far as it goes Use the a...

Page 72: ...rd from the server to a UPS change the BIOS setup of the server to link with power supply from the UPS Change a parameter for AC LINK under the Server menu of the BIOS SETUP utility See Chapter 4 for details Example Option slot Reset button for overload prevention Outlet socket Computer interface port COM Voltage sensitivity setting button Input connector NEMA5 15P Connector for TVSS device Comput...

Page 73: ... control unit such as the UPS turn on the power control unit 3 Press the POWER switch The POWER LEDs on the front and the rear of the server come on green In a few seconds the NEC logo appears on the screen NOTE Connect the power cord and wait about five seconds before pressing the POWER switch The POWER switch does not work in a few seconds after connecting the power cord due to firmware start up...

Page 74: ...ogo is displayed to diagnose the system hardware See POST described later for details Upon completion of POST the OS starts NOTE When the POST detects any error it displays an error message and its measure on the display unit See Chapter 10 for details of POST error message ...

Page 75: ...g systems To install the other operating system listed above contact your service representative IMPORTANT Before installing the operating system adjust the system date and time by using the BIOS setup utility SETUP See Chapter 4 for detail INSTALLING UTILITIES Install the utilities that come with the server See Chapter 8 for details ...

Page 76: ...g the system setup Without the backup data you will not be able to recover the information You can save the information by the following process 1 Insert the NEC EXPRESSBUILDER DVD into the optical disk drive and restart the system 2 Select Tool menu Normal mode 3 Select English 4 Select Maintenance Utility 5 Select System Information Management 6 Insert a floppy disk into the floppy disk drive 7 ...

Page 77: ...ystem configuration parameters This utility is pre installed in the flash memory of the server and ready to run The server is configured with the correct parameters using the SETUP utility and shipped in the best conditions Thus you don t need to use the SETUP utility in most cases However you might wish to use the SETUP utility in the cases described below IMPORTANT The SETUP utility is intended ...

Page 78: ...in menu If you have previously set a password with the SETUP utility the password entry screen appears Enter the password Enter password Up to three password entries will be accepted If you fail to enter the password correctly for three consecutive times the server halts You can no longer proceed Power off the server NOTE The server is provided with two levels of password Supervisor and User With ...

Page 79: ...Selects the Main Advanced Security Server Boot or Exit menu and Changes the value parameter of the selected item When a submenu option an option preceded by is selected these keys are disabled Enter Press Enter to select determine parameters Esc Exit SETUP and return to the previous screen F9 Sets the parameter of the currently displayed item back to the factory set parameter F10 Save and exit the...

Page 80: ...rver Select Server AC LINK Last State To keep the server off powered even when power is supplied from the UPS Select Server AC LINK Stay Off Boot To change the boot order of devices connected to the server Select Boot and specify the boot order To display POST check results Select Advanced Boot time Diagnostic Screen Enabled You can also press Esc while the NEC logo is on the screen to display POS...

Page 81: ...mory DIMM board error information Select Advanced Memory Configuration Memory Retest Yes and reboot CPU To check the installed CPU status Select Main Processor Settings and check the status indications To clear the CPU error information Select Main Processor Settings Processor Retest Yes and reboot The on screen CPU numbers and socket locations on the mother board are associated as shown in the ab...

Page 82: ...ord and enter a password Set Supervisor password first then User password External Devices To setup I O ports Select Advanced Peripheral Configuration and set up each I O port Internal Devices To configure the internal PCI device Select Advanced PCI Configuration and setup each devices To install the RAID controller Select Advanced PCI Configuration PCI Slot n Option ROM Enabled n PCI slot number ...

Page 83: ...guration data Select Exit Exit Discarding Changes Select Exit Discard Changes To load the default setup may differ from the factory set value Select Exit Load Setup Defaults To save the current configuration data Select Exit Save Changes To save the current configuration data as Custom Defaults Select Exit Save Custom Defaults To load the Custom Defaults Select Exit Load Custom Defaults ...

Page 84: ...ons The SETUP utility has the following six major menus Main Advanced Security Server Boot Exit To set minute functions select a submenu from the above menus The following describes available functions and parameters as well as the factory set for each menu ...

Page 85: ...ms as they are at the shipment Processor Settings Select submenu Shows the processor settings submenu Language English Français Select which language BIOS displays Factory set IMPORTANT Check and adjust the system clock before the operation if any of the following conditions is applicable After carriage of device After storage of device After the device is entered into the pause state under the en...

Page 86: ...size for processor Active Processor Cores ALL 1 2 Specifies the number of valid cores in the processor Hyper Threading Technology Disabled Enabled Enables or disables the Intel R Hyper Threading technology Execute Disable Bit Enabled Disabled Enables or disables the Execute Disable Bit feature Displayed only when the CPU supports Execute Disable Bit Intel SpeedStep R Technology Enabled Disabled En...

Page 87: ...r the system configuration data during the next boot Automatically reset to No in the next boot NumLock On Off Enables or disables Numlock feature at system startup Memory Processor Error Boot Halt If Halt is selected the boot is stopped when POST error occurs Factory set IMPORTANT Be sure to take a note of boot priority before selecting Yes for Reset Configuration Data because the information on ...

Page 88: ...m is forcibly started with memory error View only Memory Retest Yes No Causes BIOS to retest all memory on the next boot Automatically reset to No at the next boot Extended RAM Step 1MB 1KB Every location Disabled 1MB indicates that the memory test is done in the unit of 1MB 1KB indicates that the memory test is done in the unit of 1KB Every location tests every memory location Disabled indicates ...

Page 89: ...ntaining the PCI card to Disabled Onboard Video Controller submenu Option Parameter Description Your Setting VGA Controller Disabled Enabled If Disabled the BIOS will hold the embedded chip in reset Onboard VGA Option ROM Scan Auto Force Selects whether the option ROM of onboard video controller is executed automatically for forcedly Factory set Onboard LAN 1 2 submenu Option Parameter Description...

Page 90: ...led Selects whether serial port B is enabled or disabled Base I O address 3F8h 2F8h 3E8h 2E8h Selects the base I O address for serial port B Interrupt IRQ 3 IRQ 4 Selects the interrupt for a serial port B USB 2 0 Controller Disabled Enabled Selects the USB 2 0 controller is enabled or disabled Serial ATA Disabled Enabled Selects whether the serial ATA is enabled or disabled SATA AHCI Disabled Enab...

Page 91: ...emote power on function through a network is enabled or disabled Wake On Ring Disabled Enabled Specify whether the remote power on function through a serial port modem is enabled or disabled Wake On RTC Alarm Disabled Enabled Specify whether the remote power on function by using RTC alarm feature is enabled or disabled QPI Frequency Selection Auto 4 800 GT s 5 866 GT s 6 400 GT s Selects QPI Bus S...

Page 92: ...try screen For this password accessing to the SETUP menu is restricted This setting can be done only on login with the password input of Supervisor at start of SETUP Set Supervisor Password Up to eight alphanumerics Press Enter to display the supervisor password entry screen This password enables all the SETUP menus to be accessed This setting can be done only on login with the password input of S...

Page 93: ...ont Rear Internal Select the USB port to be disabled or enabled Factory set Security Chip Configuration Submenu Option Parameter Description Your Setting TPM Support Disabled Enabled Disables or enables TPM feature This option is selectable only when the supervisor password is set Current TPM State Displays the current TPM state This option is displayed only when TPM Support is set to Enabled Chan...

Page 94: ...ivate Note This section will switch on the TPM Reject Execute When Deactivate Disable is selected Physical Presence operations TPM configuration change was requested to State Deactivate Disable Note This action will switch off the TPM WARNING Doing so might prevent security applications that rely on the TPM from functioning as expected Reject Execute When Clear is selected Physical Presence operat...

Page 95: ... Agent Boot Monitoring Policy Retry 3 Times Always Reset Specify the processing at the occurrence of timeout during boot monitoring If Retry 3 times is selected the system is reset after the occurrence of timeout and OS boot is retried up to three times If Always Reset is selected the system is reset after the occurrence of timeout and OS boot is retried repeatedly If no service partition exists i...

Page 96: ...vent filtering PEF feature Factory set IMPORTANT To power on the server from the UPS Uninterruptible Power Supply select Server AC LINK Power On The table below shows the operation when the AC power to the server is turn off once and then on again depending on the setting of AC LINK Setting of AC LINK System status before AC power off Stay Off Last State Power On Operating Off On On Aborting DC po...

Page 97: ...number of the chassis View only Chassis Serial Number Displays the serial number of the chassis View only Onboard LAN1 MAC Address Displays the MAC address of the onboard LAN port 1 View only Onboard LAN2 MAC Address Displays the MAC address of the onboard LAN port 2 View only Management LAN MAC Address Displays the MAC address of the management LAN port View only BMC Device ID Displays BMC device...

Page 98: ...mote console connected Flow Control None Xon Xoff CTS RTS CTS RTS CD Specify the flow control method Terminal Type PC ANSI VT100 VT UTF8 Specify the type of remote console Continue Redirection after POST Disabled Enabled Specify whether to continue console redirection feature after completion of POST Remote Console Reset Disabled Enabled Specify whether to enable or disable resetting by Escape com...

Page 99: ...dress from DHCP server automatically If you intend to specify an IP address manually set to Disabled Web Interface HTTP Disabled Enabled Set to Enabled to use HTTP communication for Web interface HTTP Port Number 80 Specify the TCP port number which the management LAN uses for HTTP communication HTTPS Disabled Enabled Set to Enabled to use HTTPS communication for Web interface HTTPS Port Number 44...

Page 100: ...ion NOTE Executing Save Custom Defaults Load Custom Defaults of BIOS SETUP does not save the settings you have made in BMC LAN Configuration menu Event Log Configuration Submenu Option Parameter Description Your Setting Auto Clear Event Logs Enabled Disabled If set to Enabled logs are automatically cleared when the error log area is fulfilled Clear All Event Logs Enter Press Enter and select Yes t...

Page 101: ...iser card 1 When BIOS detects a bootable device it displays the information on the device in the relevant indication To boot the server from a desired device the device must be registered as a boot device Up to eight boot devices can be registered 2 Pressing X after selecting a device allows the selected device to be registered as a boot device or deleted from the registration With eight boot devi...

Page 102: ... setup fields ware modified Load Setup Defaults Load default values for all BIOS SETUP items Load Custom Defaults Load custom defaults for BIOS SETUP options Save Custom Defaults Saves the current values as custom defaults The Load Custom Defaults menu appears on the screen after saving the custom default values Discard Changes Read the previous values of the all BIOS SETUP items from CMOS Save Ch...

Page 103: ...ndant Array of Inexpensive Disks The RAID technology allows more than one hard disk drive HDD to be handled collectively In actual RAID can configure more than one HDDs as a single array disk group to operate the HDDs effectively This can bring higher performance than a single HDD of a large capacity The Onboard RAID Controller LSI Embedded MegaRAID has a feature to divide a single disk group into...

Page 104: ...in Max RAID 0 1 6 RAID 1 2 2 or 6 when configuring 3 sets of RAID 1 disk groups RAID 10 4 4 NOTES For details of the RAID levels see RAID Levels described later in this chapter If five or six hard disk drives are installed in 2 5 inch hard disk drive model only four of them will be shown on POST or BIOS SETUP menu Use the RAID utility to know the actual number of hard disk drives installed Disk Gr...

Page 105: ...GB RAID Controller DG0 160 GB VD1 2 30 GB VD1 1 30 GB VD0 1 50 GB VD0 2 50 GB VD0 RAID1 50 GB VD1 RAID1 30 GB Parity The parity means redundant data A single set of redundant data is created from the data saved in more than one HDD The created redundant data is used for data recovery when a HDD is defected Hot Swap The hot swap enables a HDD to be removed or replaced under system operation Hot Spa...

Page 106: ...ed Capacity capacity of single HDD RAID0 In RAID0 data to be recorded is distributed to HDDs The mode is called striping In the figure below data is recorded in stripe 1 disk 1 stripe 2 disk 2 and stripe 3 disk 3 in the order Because RAID0 allows all HDDs to be accessed collectively it can provide the best disk access performance IMPORTANT RAID0 cannot have data redundancy If a HDD is defected the...

Page 107: ...alled mirroring When data is written onto a single HDD the same data is written onto another HDD If either of the HDDs is defected the other HDD containing the same data can substitute for the defected HDD Thus the system can continue to operate without interruption RAID Controller HDD 1 HDD 2 Stripe 1 Stripe 2 Stripe 1 Stripe 2 ...

Page 108: ... Enabled WARNING Observe the following instructions to use the server safely Failure to follow these instructions may result in death or serious personal injury See pages 1 4 to 1 12 for details Do not disassemble repair or alter the server Do not remove the lithium battery Disconnect the power plug before working with the server CAUTION Observe the following instructions to use the server safely ...

Page 109: ... on the mother board 6 Change jumper switch setting Setting RAID configuration jumper switch allows internal hard disk drives to be recognized as RAID drives Set the jumper switch as shown in the below Jumper pin on mother board SATA_RAID SW RAID configuration jumper switch Enable 1 2 1 2 3 Backplane board Controller configuration jumper switch Mother board 1 2 3 2 1 Use LSI Software RAID Configur...

Page 110: ...description as shown below on the POST screen then press Ctrl M Press Ctrl M or Enter to Run LSI Software Configuration Utility LSI Software RAID Configuration Utility starts IMPORTANT If you fail to press Ctrl M and the system proceeds without displaying the following menu screen restart the system and press Ctrl M on POST screen LSI Software RAID Configuration Utility TOP Menu Management Menu ...

Page 111: ...rver 4 35 To quit the utility press Esc in the TOP menu of LSI Software RAID Configuration Utility When a confirmation message appears select Yes When the above message appears press Ctrl Alt Delete The server is rebooted ...

Page 112: ...Drive Virtual drive operation Virtual Drives Select virtual drive when multiple virtual drives exist Initialize Initialize virtual drive Check Consistency Check virtual drive redundancy View Update Parameters Display virtual drive information RAID Display RAID level SIZE Display virtual drive capacity Stripe SIZE Display stripe size Stripes Display the number of hard disk drives in virtual drive S...

Page 113: ...n Utility 1 Run LSI Software RAID Configuration Utility 2 Select Configure New Configuration from the TOP menu Management Menu Select View add Configuration to add configuration IMPORTANT Creating a configuration using New Configuration menu clears the existing configuration information To add configuration information to the existing configuration select View add Configuration You cannot create S...

Page 114: ...screen Upon completion of SCAN DEVICE the New Configuration ARRAY SELECTION MENU screen appears 4 Move the cursor onto the hard disk drive to be packed by using cursor key and then press Space to select the hard disk drive The display for the selected hard disk drive changes from READY to ONLINE 5 Press F10 to set Select Configurable Array s 6 Press Space SPAN 1 is set ...

Page 115: ... The selectable RAID level varies depending on the number of hard disk drives that configure a pack 2 Size Sets virtual drive size Up to 8 virtual drives can be created per RAID Controller 3 DWC Sets parameter for Disk Write Cache Parameter Remarks Off Write through On 1 Write back 1 Recommended setting Write back On enables good performance however cache data may be lost at an unexpected power fa...

Page 116: ...and then select Yes to save the configuration 11 When the confirmation message shows that the configuration has been saved press Esc to return to the TOP menu screen 12 On the TOP menu screen select Objects Virtual Drive View Update Parameters to check virtual drive information 13 Select Initialize in the TOP menu screen 14 When the Virtual Drives screen appears move the cursor to the virtual driv...

Page 117: ...ency on the virtual drive that has been initialized See Check Consistency for details 17 Press Esc to return to the TOP menu and exit from LSI Software RAID Configuration Utility IMPORTANT Be sure to execute Check Consistency after creating configuration ...

Page 118: ...the cursor onto the hard disk drive displaying FAIL and then press Space to select it Multiple hard disk drives can be selected simultaneous rebuilding The FAIL indication for the hard disk drive selected starts blinking 5 When hard disk drive has been selected press F10 to start rebuilding 6 When confirmation screen for execution appears Select Yes The rebuild process starts When the progress bar...

Page 119: ...as hot spare and then turn on the server 2 Run LSI Software RAID Configuration Utility 3 Select Objects Physical Drive from the TOP menu The Objects PHYSICAL DRIVES SELECTION MENU screen appears 4 Move the cursor onto the hard disk drive to be used as hot spare and press Enter 5 The Port X screen appears Select Make HotSpare 6 A confirmation screen appears Select Yes The hard disk drive indication...

Page 120: ...AID Configuration Utility IMPORTANT Select Objects Physical Drive Port X Force Offline to cancel the hot spare setting When two or more hard disk drives of the same capacity are assigned as hot spare rebuilding is performed in order starting from the one with the smaller CH number ID number ...

Page 121: ...r onto the virtual drive to be checked and press Space to select it 4 When virtual drive has been selected press F10 to start consistency check 5 A confirmation screen for execution appears Select Yes The consistency check starts When the progress bar in the Check Consistency Progress screen indicates 100 the consistency check is completed 6 Press Esc to return to the TOP menu and exit LSI Softwar...

Page 122: ...l if you select the configuration information on the RAID Controller In this case execute Clear Configuration to create configuration again LSI Software RAID Configuration Utility cannot delete each virtual drive Use Universal RAID Utility instead Force Online Puts a hard disk drive being in the FAIL status online Select Objects Physical Drive select hard disk drive Force Online from the TOP menu ...

Page 123: ...e RAID Configuration Utility manages Adapter by a number beginning with 0 You can see a number of Adapter where Sel Adapter in Objects menu Universal RAID Utility manages RAID Controller by a number beginning with 1 You can see a number of RAID Controller where Number in the property of RAID Controller on RAID Viewer or RAID Controller X in the property of RAID Controller on raidcmd Also you can s...

Page 124: ...g with 1 and ID The ID is same value of ID on LSI Software RAID Configuration Utility You can see a number and ID of Physical Device where Number and ID in the property of Physical Device on RAID Viewer or RAID Controller X Physical Device Y and ID in the property of Physical Device on raidcmd Setting of Priority LSI Software RAID Configuration Utility displays and sets Rebuild Priority and Consis...

Page 125: ...Rate LSI Software RAID Configuration Utility Low 10 NOTES LSI Software RAID Configuration Utility can set FGI Rate Foreground Initialize and BGI Rate Background Initialize Priority But Universal RAID Utility can t set it Universal RAID Utility can set Initialization Priority but it can t set it to the LSI Embedded MegaRAID Therefore Universal RAID Utility doesn t display Initialization Priority in...

Page 126: ...r them The following describes how to clear these passwords You can also use the following procedure to clear the CMOS data in the server IMPORTANT Clearing the CMOS data resumes the factory set configuration data Do not change any other switch settings Any change may cause the server to fail or malfunction 1 2 3 1 2 3 1 2 3 1 2 3 Mother board Protect Clear Pin for protecting clearing the CMOS dat...

Page 127: ...use the server safely Failure to follow these instructions may cause a fire personal injury or property damage See pages 1 4 to 1 12 for details Make sure to complete installation Do not pinch your finger with mechanical components Avoid installation in extreme temperature conditions IMPORTANT Components inside the server are easily affected by static electricity Handle a component after making yo...

Page 128: ... and press the POWER switch to turn on the server 8 Press F2 during POST to run the BIOS Setup utility and execute Load Setup Defaults on the Exit menu Clearing Password 1 See the section Preparing for Installation and Removal in Chapter 11 to prepare 2 Remove the server from the rack see Chapter 11 3 Remove the top cover see Chapter 11 4 Locate the position of the jumpers on the mother board you ...

Page 129: ...ur server supports the following optional boards Controllers supporting installation of OS with Express Setup N8103 116A RAID Controller 128MB RAID0 1 N8103 117A RAID Controller 128MB RAID0 1 5 6 N8103 118A RAID Controller 256MB RAID0 1 5 6 Onboard RAID Controller LSI Embedded MegaRAID Other controllers N8103 104A SAS Controller N8103 107 SCSI Controller N8103 115 RAID Controller 512MB RAID0 1 5 6...

Page 130: ...re installing the OS to a hard disk drive which has been upgraded to Dynamic Disk only the simple dynamic volume is available for installation If you want to install the OS on a volume that is mirrored using Disk Management invalidate the mirroring and reset to the basic disk before the installation and validate the mirroring again after the installation You can create invalidate or delete the mir...

Page 131: ... size IMPORTANT The above mentioned paging file size is recommended for collecting debug information memory dump The paging file with initial size large enough to store the dump file in the boot drive is required Correct debug information might not be able to be collected due to virtual memory shortage when the paging file is insufficient so set an enough size of the paging file with the entire sy...

Page 132: ... a sufficient dump file size divide the required file space into multiple disks by performing the steps below 1 Set the system partition size to a size sufficient to install the OS and paging file 2 See Setting for Solving Problems on page 5 34 to write the debug information of the dump file onto another disk If there is not enough disk space to write the debug information add another disk for the...

Page 133: ...nformation memory dump The paging file with initial size large enough to store the dump file in the boot drive is required Correct debug information might not be able to be collected due to virtual memory shortage when the paging file is insufficient so set an enough size of the paging file with the entire system The maximum paging file size which can be set on one partition is 4095MB If the above...

Page 134: ...ur system does not have a sufficient dump file size divide the required file space into multiple disks by performing the steps below 1 Set the partition size to a size sufficient to install the OS and paging file 2 See Setting for Solving Problems to write the debug information of the dump file onto another disk If there is not enough disk space to write the debug information add another disk for ...

Page 135: ...riate to your environment 1 Turn on your system IMPORTANT To install Windows Server 2008 you may need to update BIOS To check if your system needs a BIOS update go to http www nec com express 2 Insert the Windows Server 2008 DVD ROM into your DVD ROM drive 3 Restart the system To restart the system press Ctrl Alt Del or turn off the system once and then turn it on again IMPORTANT When prompted to ...

Page 136: ...5 8 Installing Windows Server 2008 4 Select a language and other options from the drop down lists and then click Next 5 Click the Install now button The installation starts ...

Page 137: ...stem that you purchased Select I have selected the edition of Windows that I purchased and then click Next You will see only possible editions that have been determined by Windows based on the key you entered in step 6 NOTE The Windows versions listed on the screen vary depending on the Windows Server 2008 DVD ROM you are using ...

Page 138: ...nstalling Windows Server 2008 8 Read the license terms carefully If you agree select I accept the license terms and then click Next 9 Select the type of installation you want Custom advanced is selected below ...

Page 139: ...er LSI Embedded MegaRAID is used Windows Server 2008 64 bit x64 Edition drive letter 013 win winnt oemfd ws2008x64 fd1 megasr1 Windows Server 2008 32 bit x86 Edition drive letter 013 win winnt oemfd ws2008 fd1 megasr1 If the RAID Controller N8103 116A 117A 118A is used Windows Server 2008 64 bit x64 Edition drive letter 013 win winnt oemfd ws2008x64 fd1 megasas Windows Server 2008 32 bit x86 Editi...

Page 140: ...ect the partition created in step 15 and then click Format 17 Select the partition created and then click Next When the following message appears the installation starts automatically NOTE If the disk drive contains NEC EXPRESSBUILDER DVD you will be prompted to replace a media with that for OS installation Insert the install media according to the on screen message Install Windows Insert Disc Ple...

Page 141: ...completed the following dialog box will prompt you to set or change the password before you log on Click OK 2 Change the password and then click the button NOTE Administrator password that satisfy the next condition are required More than 6 characters Contains characters from three of the following categories numbers uppercase letters lowercase letters and signs 3 When the following message appear...

Page 142: ...dows Server 2008 4 On the Initial Configuration Tasks window enter user information If you have selected a Server Core installation 1 After a Server Core installation of Windows Server 2008 is completed press Ctrl Alt Del ...

Page 143: ...Server 2008 5 15 2 Select Other User 3 Log on to the system as an administrator You need not enter your password in this dialog box Click the button 4 Before you log on you will be prompted to change the password Click OK ...

Page 144: ...ollowing categories numbers uppercase letters lowercase letters and signs 6 When the following message appears click OK 7 At the command prompt enter user information NOTE For more detailed procedure see the Microsoft Windows Server 2008 Step By Step Guide After installations is completed be sure to execute the tasks described in Setup of Device Driver Normally Install in Server and Updating the S...

Page 145: ...ystem disables the Scalable Networking Pack SNP function The setting of SNP function may affect the system performance so please refer to the attention of SNP detail in the following site before setting it http www nec com global prod express Update the system in the situation below CPU is expanded expanded to single processor to multi processor Modified system configuration Recovered the system u...

Page 146: ...rver 2008 follow each of the instructions If you have selected a full installation If the menu is displayed click Setup Windows and click Update the system NOTE Right clicking on the Menu produces the same outcome If you have selected a Server Core installation 1 Execute the following command line from command prompt to specify the optical disk drive e g D drive cd d d 013 win winnt bin oschk C Us...

Page 147: ...lick OK The update starts NOTE The following box appears during the update if you have deployed a full installation of Windows Server 2008 Wait until the update completes 6 When the following message appears click OK to restart the system The system has been updated ...

Page 148: ... after System Update To use the N8104 125 Adapter after updating your system you must first uninstall the LAN driver and PROSet and then update your system with the N8104 125 Adapter connected For a server running a full installation 1 Remove a team of network adapters NOTE Before you remove note down the current settings e g IP addresses of the standard and optional adapters teamed for network re...

Page 149: ...xsetup exe in your removable medium containing the Driver Set Windows Server 2008 64 bit x64 Editions drive letter 013 win winnt ws2008x64 r1441 apps prosetdx vistax64 dxsetup exe Windows Server 2008 32 bit x86 Editions drive letter 013 win winnt ws2008 r1441 apps prosetdx vista32 dxsetup exe 3 In IntelR Network Connections InstallShield Wizard click Next 4 Select Remove and click Next 5 Click Rem...

Page 150: ...ork and Dial up Connection NOTE We recommend you to add Network Monitor at Adding Services Network Monitor can monitor the frame or the packet that the computer installing Network Monitor sends or receives This tool is valuable when analyzing network trouble For information on how to install the tool see the Setting for Solving Problems described later in this chapter Re install the Network Driver...

Page 151: ...not work normally The adapters specified as a group of Adaptive Load Balancing ALB can be connected to only Switching Hub When exchange the mother board or option network card make sure to remove the adapter team before exchanges and recreate the adapter team after exchange complete Please confirm the port setting of switching hub L2 matches the server network adapter Teaming mode Teaming is not s...

Page 152: ... 1 Click TEAM Team name from Device manager Network adapters 2 Click Settings and confirm Adapters in team list 10 Click Test Switch Run test to confirm the adapter team is properly setup Confirm the result in Test results 11 Restart the system Remove Team 1 Open the Device Manager 2 Click Network adapters and open TEAM Team name properties 3 Click Setting tab 4 Click Remove Team button 5 Click Ye...

Page 153: ...ower Management tab and change setting in Wake On LAN according to the following list Setting item Change setting Wake On Directed Packet ON Wake On Magic Packet ON Wake on Magic Packet from power off state ON Wake on Link OFF NOTES Power Saver Options setting is not necessary to change Above setting will be maintained until manually resetting are executed IMPORTANT The parameters of Wake On LAN w...

Page 154: ...rocedure when you want to reinstall the driver individually 1 Insert the NEC EXPRESSBUILDER DVD into the optical disk drive If the autorun menu is displayed close menu screen 2 Click Start menu point to Programs Accessories and click Windows Explorer 3 Run Install bat in the following directory Windows Server 2008 64 bit x64 Edition 013 win winnt ws2008x64 video Windows Server 2008 32 bit x86 Edit...

Page 155: ...04A you do not need to install the driver manually It is automatically installed by Windows Plug and Play Installing RAID Controller Driver N8103 115 If you use the RAID Controller N8103 115 you do not need to install the driver manually It is automatically installed by Windows Plug and Play Installing Fibre Channel Controller Driver N8190 127 131 If you use the Fibre Channel Controller N8190 127 ...

Page 156: ...re you can use Windows Server 2008 Windows activation process is as follows For a server running a full installation 1 Go to the Start menu and in the Run dialog box type slui and press Enter IMPORTANT If the following message appears Windows has already been activated on your system Click Close to exit ...

Page 157: ...Installing Windows Server 2008 5 29 2 In the following screen click Type a different product key 3 Type the product key shown on your COA label and click Next ...

Page 158: ...5 30 Installing Windows Server 2008 4 Activate Windows The Windows activation is complete ...

Page 159: ...on your system Click to exit 2 Type slmgr ipk PID and press Enter PID is your product key on the COA label 3 Type slmgr dti to obtain an installation ID for Windows activation and press Enter 4 See systemroot system32 slui phone inf for the phone number of the Microsoft customer service 5 Call the above number inform the representative of the installation ID which you obtained in step 3 and receiv...

Page 160: ...5 32 Installing Windows Server 2008 6 At the command prompt type slmgr atp CID and press Enter CID is the confirmation ID that you received from the call center The Windows activation is complete ...

Page 161: ...he setting procedure is as follows 1 Click Run on Start menu 2 Type cmd exe in the Open box to start command prompt 3 Execute following command line bcdedit set pae forceenable 4 Restart the system The setting mentioned above enables after reboot 5 Execute following command line on command prompt bcdedit Confirm pae ForceEnable exists in Windows boot loader The setting for PAE option is now comple...

Page 162: ... to specify the memory dump If any trouble occur after specifying the process below the message to inform that the system is in short of virtual memory may appear but continue to start the system If you restart the system in such case memory dump may not be stored correctly Follow the procedure below to specify 1 Select Control Panel and click System The System dialog box appears 2 Click Advanced ...

Page 163: ...ete Memory Dump to write the debug information is recommended If the mounted memory size is larger than 2GB Complete Memory Dump cannot be specified so that specify Kernel Memory Dump instead Specify the drive where there is a free area more than the size of the memory capacity mounted on Express server 300MB In case the memory capacity is more than 2GB a free area of 2048 300MB or more In case th...

Page 164: ...initial size large enough to store the dump file in the boot drive is required Correct debug information might not be able to be collected due to virtual memory shortage when the paging file is insufficient so set an enough size of the paging file with the entire system For more information on Recommended value see About the System Partition Size described earlier In case the memory is expanded re...

Page 165: ...irectory C Users User Name AppData Local Temp NOTE The folder may be treated as hidden folder If the folder does not appear run Explorer and select Tools Folder Options View and check to Show hidden files and folders When the User mode Process Dump is created pick up the file from the directory described in Step 4 Refer to Knowledge Base of Microsoft web site for more information about the User mo...

Page 166: ... Monitor is installed NOTE To remove Network Monitor go to Programs and Features Network Trace Capture 1 On the Start menu start Microsoft Network Monitor 2 On Start Page select Create a new capture tab or select New in the File menu and click Capture A new tab for capturing a network trace is created 3 On the Select Networks window select a network you want to capture a trace 4 On the Capture men...

Page 167: ...this manual 4 The drive letter of the re installed system may differ from the one of the previous system If you need to modify the drive letter modify it according to the Procedure for Modifying the Drive Letter Procedure for Modifying the Drive Letter Be careful that the drive letter of the system or boot volume cannot be modified with the following procedure 1 Click Start menu right click Comput...

Page 168: ...rrent BIOS settings and any specific information for the server Save the information after completing the system setup Without the backup data you will not be able to recover the information You can save the information by the following process 1 Insert the NEC EXPRESSBUILDER DVD into the optical disk drive and restart the system 2 Select Tool menu Normal mode 3 Select English 4 Select Maintenance...

Page 169: ...EXPRESSBUILDER The NEC EXPRESSBUILDER DVD attached to your server supports the following optional boards Controllers supporting installation of OS with Express Setup N8103 116A RAID Controller 128MB RAID0 1 N8103 117A RAID Controller 128MB RAID0 1 5 6 N8103 118A RAID Controller 256MB RAID0 1 5 6 Onboard RAID Controller LSI Embedded MegaRAID Other controllers N8103 104A SAS Controller N8103 107 SCS...

Page 170: ... the system in the Autorun Menu Re installing to the Hard Disk Drive which has been upgraded to Dynamic Disk If you want to leave the existing partition when installing the system on the hard disk drive upgraded to Dynamic Disk note the following issue Do not select the partition that OS had been installed as the partition to install the OS newly Select Use the current File System for the format o...

Page 171: ...set an enough size of the paging file with the entire system Regardless of the size of the mounted memory or the Write debugging information type of memory dump the maximum size of the dump file is The size of the mounted memory 1MB If you install any application program or the like add necessary space to the partition to install these programs For example if the mounted memory size is 512MB the p...

Page 172: ...64 Edition OEM Disk for EXPRESSBUILDER Creating Windows Server 2003 x64 Edition OEM Disk for EXPRESSBUILDER Before installing create Windows Server 2003 x64 Edition OEM Disk for EXPRESSBUILDER NOTE If you have already Windows Server 2003 x64 Edition OEM Disk for EXPRESSBUILDER for NEC Express5800 Server which you are going to install Windows Server 2003 x64 Editions you do not need to create it ag...

Page 173: ...ur NEC Express5800 Server 3 Insert the NEC EXPRESSBUILDER DVD into the optical disk drive of the server 4 Press the RESET switch or press Ctrl Alt and Delete to reboot the server You may also turn off and then on again to reboot the server The system will boot from the DVD ROM and NEC EXPRESSBUILDER starts 5 Select Create the OEM Disk for Windows from Tools Menu step 6 Insert a floppy disk into th...

Page 174: ... the steps below 1 Prepare one 3 5 inch floppy disk 2 Start the Operating System 3 Insert the NEC EXPRESSBUILDER DVD into the optical disk drive of the server The Menu will appear 4 Insert the floppy disk into the floppy disk drive 5 Click Create drive disk and select OEM Disk for Windows Server 2003 x64 Edition NOTE You can do the same operation with the menu appeared by the Right click 6 Windows...

Page 175: ...s not pressed properly Begin after turning on the system power again 4 Press F6 in a few seconds when the window is in either of the following states Setup is inspecting your computer s hardware configuration or Press F6 if you need to install a third party SCSI or RAID driver is displayed A screen with a solid blue background is displayed IMPORTANT There is no visible indication on screen when F6...

Page 176: ... Driver Server 2003 for x64 When N8103 116A 117A 118A RAID Controller is installed LSI Embedded MegaRAID Windows XP 2003 64 bit When Onboard RAID Controller LSI Embedded MegaRAID is used 8 If the SCSI Controller N8103 107 is connected Press S IMPORTANT Insert the Windows Server 2003 x64 Edition OEM Disk for EXPRESSBUILDER into the floppy disk drive If the floppy disk drive has already contained Wi...

Page 177: ...Windows The screen of Step 5 is displayed Go to Step 10 10 If the SAS Controller N8103 104A is connected Press S IMPORTANT Insert the Windows Server 2003 x64 Edition OEM Disk for EXPRESSBUILDER into the floppy disk drive If the floppy disk drive has already contained Windows Server 2003 x64 Edition OEM Disk for EXPRESSBUILDER you do not need to insert the Windows Server 2003 x64 Edition OEM Disk f...

Page 178: ...l Microsoft Windows Server 2003 R2 x64 Edition DISC 2 according to the following procedures You can install Microsoft Windows Server 2003 R2 x64 Edition DISC 2 after the application of System update Be sure to install Microsoft Windows Server 2003 R2 x64 Edition DISC 2 In this case note that the Windows Setup screen is not displayed 15 Insert Microsoft Windows Server 2003 R2 x64 Edition DISC 2 CD ...

Page 179: ...Microsoft to be applied to reinforce the system security The system update is recommended It is necessary to use ServicePack2 or more ServicePack 2 need not be applied again when Windows Server 2003 x64 Editions CD ROM where ServicePack 2 is included is used and it is installed If you install Windows Server 2003 x64 Editions CD ROM which contains Service Pack 2 you do not have to apply Hotfix for ...

Page 180: ...dministrator authority to the server such as administrator 2 Insert the NEC EXPRESSBUILDER DVD into the optical disk drive of the server 3 Click Start menu and Run and then execute the following command When Windows Server 2003 x64 Editions is used 013 win winnt w2k3amd qfe enu kb921411 exe 4 When the following message is displayed click Next After that follow the message to continue the process ...

Page 181: ...nstalling Windows Server 2003 x64 Editions 6 13 5 When the following message is displayed make sure to click Finish to restart the system With that application process of the Hotfix KB921411 is finished ...

Page 182: ...ice pack 2 again 1 Log on to the system with the account that has administrative privilege e g administrator 2 Insert the NEC EXPRESSBUILDER DVD into the optical disk drive of server The Autorun Menu will be displayed 3 Left click on Setup Windows and then click Update the system NOTE Right clicking on the Autorun Menu produces the same outcome 4 Follow the message of the screen to proceed the app...

Page 183: ...was finished When you apply Service Pack Click Yes and then go to Step 6 When you do not apply Service Pack Click No and then go to Step 8 6 When the following message appears click Yes 7 When the following message appears select a Service Pack and click Open and then according to a message please apply it ...

Page 184: ...6 16 Installing Windows Server 2003 x64 Editions 8 When the following message appears click Yes to restart the system The system has been updated ...

Page 185: ...ew tab and then click OK Hide extensions for know file type Hide protected operating system files Recommended When the message You have chosen to display protected operating system files is displayed click Yes 4 Make sure of the files Open System drive WINDOWS system32 drivers directory and make sure usbhub sys and usbport sys are exists in the directory If you can not found them copy the files ac...

Page 186: ...ktop Connection is prohibited Without changing any parameter when opened the properties of adapter teaming please click the Cancel button for close the dialog Click OK button will cause temporary loss of network connectivity PROSet is a utility that confirms the function of network contained in network driver Utilizing PROSet enables the following items Confirm detailed information of the adapter ...

Page 187: ...er The procedure in the case of the classic start menu Click Start menu point to Programs Accessories and click Windows Explorer 3 Run dxsetup exe in the following directory 013 win winnt w2k3amd r1441 apps prosetdx winx64 The Intel R PROSet InstallShield Wizard dialog starts 4 Click Next 5 Choose I accept the terms in the license agreement and click Next 6 Click Next 7 Click Install 8 When Instal...

Page 188: ...ck OK 5 Restart the system When PROSet is installed 1 Open the Device Manager 2 Double click Network Adapter Name in the list 3 Click the Link Speed and specify the Speed Duplex value the same as the value specified for HUB 4 Click OK 5 Restart the system Also add or delete any protocols and services if necessary You can operate the process on the property dialog box for local area network which c...

Page 189: ...3A Please refer to the installation manual provided with the board Installation of the Optional Network Board Driver 1 Start Device Manager 2 Click Network adapters and double click Network Adapter Name Network Adapter Name Properties appears NOTE Intel R PRO 1000 is the name of On Board adapter All other names show the Optional Network Board 3 Click Driver tab and click Update Driver Hardware Upd...

Page 190: ...connected to the separate switches they will not work normally The adapters specified as a group of Adaptive Load Balancing ALB can be connected to only Switching Hub When exchange the mother board or option network card make sure to remove the adapter team before exchanges and recreate the adapter team after exchange complete Please confirm the port setting of switching hub L2 matches the server ...

Page 191: ...ocedure 1 Click TEAM Team name from Device manager Network adapters 2 Click Settings and confirm Adapters in team list 10 Click Test Switch Run test to confirm the adapter team is properly setup Confirm the result in Test results 11 Restart the system Remove Team 1 Open the Device Manager 2 Click Network adapters and open TEAM Team name properties 3 Click Setting tab 4 Click Remove Team button 5 C...

Page 192: ...etwork Connection Intel R 82574L Gigabit Network Connection to open the adapter Properties 3 Click Power Management tab and change setting in Wake On LAN according to the following list Setting item Change setting Allow the computer to turn off this device to save power ON Allow this device to bring the computer out of standby ON 4 Click Advanced tab and point to Enable PME 5 Set the Enable in Val...

Page 193: ...ment tab and change setting in Wake On LAN according to the following list Setting item Change setting Wake On Directed Packet ON Wake On Magic Packet ON Wake on Magic Packet from power off state ON Wake on Link OFF NOTES Power Saver Options setting is not necessary to change Above setting will be maintained until manually resetting are executed IMPORTANT The parameters of Wake On LAN will not exi...

Page 194: ...plorer 3 Run Install bat in the following directory 013 win winnt w2k3amd video install bat 4 Follow the message to continue the installation If the dialog message Digital Signature could not been found appears select Yes to continue 5 Remove the NEC EXPRESSBUILDER DVD from the optical disk drive restart the system Installing SCSI Controller Driver N8103 107 If you use the SCSI Controller N8103 10...

Page 195: ...ropriate to your environment z If the RAID Controller N8103 116A 117A 118A is used You do not need to install the driver manually It is automatically installed by Windows Plug and Play z If the RAID Controller N8103 116A 117A 118A is not used Update your system with NEC EXPRESSBUILDER DVD attached to your system The RAID Controller driver will be installed automatically ...

Page 196: ...dows Server 2003 x64 Editions must be activated before you can use Windows Server 2003 x64 Editions Windows activation process is as follows 1 Click Run on Start menu Type as follows in the Open box and click OK oobe msoobe a 2 When the screen as follows is displayed click Next ...

Page 197: ...Installing Windows Server 2003 x64 Editions 6 29 The following screen is displayed 3 Process Windows activation according to the following message ...

Page 198: ... Dump The staff of maintenance service representative is in charge of collecting memory dump Customers need only to specify the memory dump If any trouble occur after specifying the process below the message to inform that the system is in short of virtual memory may appear but continue to start the system If you restart the system in such case memory dump may not be stored correctly Follow the pr...

Page 199: ...rify the size of the empty space in the debugging information memory dump write destination drive Windows Server 2003 To specify Complete Memory Dump to write the debug information is recommended If the mounted memory size is larger than 2GB Complete Memory Dump cannot be specified so that specify Kernel Memory Dump instead Specify the drive where there is a free area more than the size of the mem...

Page 200: ... size for all drives and click Set IMPORTANT The above mentioned paging file size is recommended for collecting debug information memory dump The paging file with initial size large enough to store the dump file in the boot drive is required Correct debug information might not be able to be collected due to virtual memory shortage when the paging file is insufficient so set an enough size of the p...

Page 201: ...ars 3 Specify the location to store the diagnostic information in the Log File Path box The diagnostic information will be stored with the file name DRWTSN32 LOG NOTE You can not specify network pass Specify the pass on local computer 4 Specify the location of crash dump file in the Crash Dump box NOTE Crash Dump File is a binary file that can be read with Windows Debugger 5 Select Full radio butt...

Page 202: ...Wizard dialog box appears 4 Click Management and Monitoring Tools and then click Details The Management and Monitoring Tools dialog appears 5 Click to select the Network Monitor Tools check box and then click OK 6 The Windows Components Wizard dialog box appears again so click Next 7 If the setup asks to install the disk insert the OS CD ROM into optical disk drive and click OK 8 Click Finish in t...

Page 203: ...rating system when the following message appears The following list shows the existing partitions and unpartitioned space on this computer Use the UP and DOWN ARROW keys to select an item in the list Cannot modify the drive letter of your system or boot volume Confirm the proper drive letter is assigned and then continue the setup 3 Continue the clean installation again following the procedure des...

Page 204: ...gement 2 Specify the Disk Management in the left side of the window 3 Right click the volume you want to modify the drive letter and specify the Change Drive Letter and Path 4 Click Yes 5 Choose the Assign a drive letter and specify the drive letter you want to assign 6 Click OK 7 If the following message appears click Yes Changing the drive letter of a volume may cause programs to no longer run A...

Page 205: ...erver 2003 x64 Editions 6 37 INSTALLING MAINTENANCE UTILITIES Various maintenance utilities are contained in your NEC EXPRESSBUILDER DVD See Chapter 8 for installing the utilities to your server or management workstations ...

Page 206: ... completing the system setup Without the backup data you will not be able to recover the information You can save the information by the following process 1 Insert the NEC EXPRESSBUILDER DVD into the optical disk drive and restart the system 2 Select Tool menu Normal mode 3 Select English 4 Select Maintenance Utility 5 Select System Information Management 6 Insert a floppy disk into the floppy dis...

Page 207: ...ESSBUILDER The NEC EXPRESSBUILDER DVD attached to your server supports the following optional boards Controllers supporting installation of OS with Express Setup N8103 116A RAID Controller 128MB RAID0 1 N8103 117A RAID Controller 128MB RAID0 1 5 6 N8103 118A RAID Controller 256MB RAID0 1 5 6 Onboard RAID Controller LSI Embedded MegaRAID Other controllers N8103 104A SAS Controller N8103 107 SCSI Co...

Page 208: ...r system prepare it by yourself When installing Windows Server 2003 R2 it is not necessary to apply Service Pack 1 Updating System If you modified the Windows system execute Update Express5800 system in the Autorun Menu Re installing to the Hard Disk which has been upgraded to Dynamic Disk If you want to leave the existing partition when installing the system on the hard disk upgraded to Dynamic D...

Page 209: ...essary About the Upgrade to Windows Server 2003 R2 The in place upgrade from Windows Server 2003 to Windows Server 2003 R2 is not recommended because it may overwrite any files or registries and cause unexpected impact to the system or the applications If you install Windows Server 2003 R2 backup user data referring Windows Server 2003 Clean Installation and reinstall Windows Server 2003 R2 NOTE i...

Page 210: ...y dump The paging file with initial size large enough to store the dump file in the boot drive is required Correct debug information might not be able to be collected due to virtual memory shortage when the paging file is insufficient so set an enough size of the paging file with the entire system The maximum paging file size which can be set on one partition is 4095MB If the above paging file siz...

Page 211: ...quired for installation Paging file size 2 See Setting for Solving Problems on page 7 30 and set that debugging information equivalent to the dump file size is to be written to a separate disk If the disk does not have enough free space to enable the dump file size to be written then after installing the system using the Size required for installation Paging file size install an additional new dis...

Page 212: ...ot need to create it again You can create Windows Server 2003 OEM Disk for EXPRESSBUILDER with the following two procedures Create from the menu which appears when running NEC Express5800 Server with NEC EXPRESSBUILDER If you have only NEC Express5800 Server to create Windows Server 2003 OEM Disk for EXPRESSBUILDER use this procedure If Windows Server 2003 or Windows can be operated on NEC Express...

Page 213: ...u can create Windows Server 2003 OEM Disk for EXPRESSBUILDER from Autorun Menu if you have the computer on which the above operating systems operate Follow the steps below 1 Prepare one 3 5 inch floppy disk 2 Start the Operating System 3 Insert the NEC EXPRESSBUILDER DVD into the optical disk drive of the server The Menu will appear 4 Insert the floppy disk into the floppy disk drive according to ...

Page 214: ...er turning on the system power again 4 Press F6 in a few seconds when the window is in either of the following states Setup is inspecting your computer s hardware configuration or Press F6 if you need to install a third party SCSI or RAID driver is displayed A screen with a solid blue background is displayed IMPORTANT There is no visible indication on screen when F6 has been pressed 5 The followin...

Page 215: ...ontroller Driver Server 2003 32 bit When N8103 116A 117A 118A RAID Controller is installed LSI Embedded MegaRAID Windows XP 2003 When Onboard RAID Controller LSI Embedded MegaRAID is used 8 If the SCSI Controller N8103 107 is connected Press S IMPORTANT Insert the Windows Server 2003 OEM Disk for EXPRESSBUILDER into the floppy disk drive If the floppy disk drive has already contained Windows Serve...

Page 216: ... driver in Windows The screen of Step 5 is displayed Go to Step 10 10 If the SAS Controller N8103 104A is connected Press S IMPORTANT Insert the Windows Server 2003 OEM Disk for EXPRESSBUILDER into the floppy disk drive If the floppy disk drive has already contained Windows Server 2003 OEM Disk for EXPRESSBUILDER you do not need to insert the Windows Server 2003 OEM Disk for EXPRESSBUILDER The scr...

Page 217: ...system IMPORTANT In this case the Windows Setup screen may not be displayed Be sure to install Microsoft Windows Server 2003 R2 DISC 2 according to the following procedures You can install Microsoft Windows Server 2003 R2 DISC 2 after the application of System update Be sure to install Microsoft Windows Server 2003 R2 DISC 2 In this case note that the Windows Setup screen is not displayed 15 Inser...

Page 218: ...nfiguration Recovered the system using recovery process The system update brings the correction program provided by Microsoft to be applied to reinforce the system security The system update is recommended Service Pack 2 need not be applied again when Windows Server 2003 CD ROM which Service Pack 2 is included is used and it is installed Go to the section of Updating the System Perform Updating th...

Page 219: ... the server 3 Click Start menu and Run and then execute the following command When the English version of Windows Server 2003 R2 is used 013 win winnt dotnet qfe enu kb921411 exe When the Simplified Chinese version of Windows Server 2003 R2 is used 013 win winnt dotnet qfe chs kb921411 exe When the Traditional Chinese version of Windows Server 2003 R2 is used 013 win winnt dotnet qfe cht kb921411 ...

Page 220: ...7 14 Installing Windows Server 2003 5 When the following message is displayed make sure to click Finish to restart the system With that application process of the Hotfix KB921411 is finished ...

Page 221: ... Log on to the system with the account that has administrative privilege e g administrator 2 Insert the NEC EXPRESSBUILDER DVD into the optical disk drive of server The Autorun Menu will be displayed 3 Left click on Setup Windows and then click Update the system NOTE Right clicking on the Autorun Menu produces the same outcome 4 Follow the message of the screen to proceed the application OK dialog...

Page 222: ...nished When you apply Service Pack Click Yes and then go to Step 6 When you do not apply Service Pack Click No and then go to Step 8 6 When the following message appears click Yes 7 When the following message appears select a Service Pack and click Open and then according to a message please apply it ...

Page 223: ...Installing Windows Server 2003 7 17 8 When the following message appears click Yes to restart the system The system has been updated ...

Page 224: ...tab and then click OK Hide extensions for know file type Hide protected operating system files Recommended When the message You have chosen to display protected operating system files is displayed click Yes 4 Make sure of the files Open System drive WINDOWS system32 drivers directory and make sure usbhub sys and usbport sys are exists in the directory If you can not found them copy the files accor...

Page 225: ...roughput between the switches PROSet is necessary to utilize these features Follow the procedure below to install PROSet 1 Insert the NEC EXPRESSBUILDER DVD into the optical disk drive If the autorun menu is displayed close menu screen 2 The Windows Explorer dialog starts The procedure in the case of the standard start menu Click Start menu and click Windows Explorer The procedure in the case of t...

Page 226: ...anager 2 Double click Network Adapter Name in the list 3 Click the Link Speed and specify the Speed Duplex value the same as the value specified for HUB 4 Click OK 5 Restart the system Also add or delete any protocols and services if necessary You can operate the process on the property dialog box for local area network which can be appeared from Network and Dial up Connection NOTE We recommend yo...

Page 227: ...ted to the separate switches they will not work normally The adapters specified as a group of Adaptive Load Balancing ALB can be connected to only Switching Hub When exchange the mother board or option network card make sure to remove the adapter team before exchanges and recreate the adapter team after exchange complete Please confirm the port setting of switching hub L2 matches the server networ...

Page 228: ... 1 Click TEAM Team name from Device manager Network adapters 2 Click Settings and confirm Adapters in team list 10 Click Test Switch Run test to confirm the adapter team is properly setup Confirm the result in Test results 11 Restart the system Remove Team 1 Open the Device Manager 2 Click Network adapters and open TEAM Team name properties 3 Click Setting tab 4 Click Remove Team button 5 Click Ye...

Page 229: ...Connection Intel R 82574L Gigabit Network Connection to open the adapter Properties 3 Click Power Management tab and change setting in Wake On LAN according to the following list Setting item Change setting Allow the computer to turn off this device to save power ON Allow this device to bring the computer out of standby ON 4 Click Advanced tab and point to Enable PME 5 Set the Enable in Value 6 Cl...

Page 230: ...ab and change setting in Wake On LAN according to the following list Setting item Change setting Wake On Directed Packet ON Wake On Magic Packet ON Wake on Magic Packet from power off state ON Wake on Link OFF NOTES Power Saver Options setting is not necessary to change Above setting will be maintained until manually resetting are executed IMPORTANT The parameters of Wake On LAN will not exist if ...

Page 231: ... 3 Run Install bat in the following directory 013 win winnt dotnet video install bat 4 Follow the message to continue the installation If the dialog message Digital Signature could not been found appears select Yes to continue 5 Remove the NEC EXPRESSBUILDER DVD from the optical disk drive restart the system Installing SCSI Controller Driver N8103 107 If you use the SCSI Controller N8103 107 updat...

Page 232: ...e to your environment z If the RAID Controller N8103 116A 117A 118A is used You do not need to install the driver manually It is automatically installed by Windows Plug and Play z If the RAID Controller N8103 116A 117A 118A is not used Update your system with NEC EXPRESSBUILDER DVD attached to your system The RAID Controller driver will be installed automatically ...

Page 233: ...ated before you can use Windows Server 2003 Windows activation process is as follows NOTE When you use Windows Server 2003 R2 activation process is not needed 1 Click Run on Start menu Type as follows in the Open box and click OK oobe msoobe a 2 When the screen as follows is displayed click Next ...

Page 234: ...7 28 Installing Windows Server 2003 The following screen is displayed 3 Process Windows activation according to the following message ...

Page 235: ... to Settings and then click Control Panel 2 In Control Panel double click System System Properties dialog box will be shown 3 Click the Advanced tab and then click Settings under Setup and Recovery 4 Under System Setup click Edit to open Boot ini 5 Add PAE to Operating Systems section in Boot ini file and then save it Example of Boot ini file boot loader timeout 30 default multi 0 disk 0 rdisk 0 p...

Page 236: ...The staff of maintenance service representative is in charge of collecting memory dump Customers need only to specify the memory dump If any trouble occur after specifying the process below the message to inform that the system is in short of virtual memory may appear but continue to start the system If you restart the system in such case memory dump may not be stored correctly Follow the procedur...

Page 237: ...e size of the empty space in the debugging information memory dump write destination drive Windows Server 2003 To specify Complete Memory Dump to write the debug information is recommended If the mounted memory size is larger than 2GB Complete Memory Dump cannot be specified so that specify Kernel Memory Dump instead Specify the drive where there is a free area more than the size of the memory cap...

Page 238: ...or all drives and click Set IMPORTANT The above mentioned paging file size is recommended for collecting debug information memory dump The paging file with initial size large enough to store the dump file in the boot drive is required Correct debug information might not be able to be collected due to virtual memory shortage when the paging file is insufficient so set an enough size of the paging f...

Page 239: ...ws dialog box appears 3 Specify the location to store the diagnostic information in the Log File Path box The diagnostic information will be stored with the file name DRWTSN32 LOG NOTE You can not specify network pass Specify the pass on local computer 4 Specify the location of crash dump file in the Crash Dump box NOTE Crash Dump File is a binary file that can be read with Windows Debugger 5 Chec...

Page 240: ... dialog box appears 4 Click Management and Monitoring Tools and then click Details The Management and Monitoring Tools dialog appears 5 Click to select the Network Monitor Tools check box and then click OK 6 The Windows Components Wizard dialog box appears again so click Next 7 If the setup asks to install the disk insert the OS CD ROM into optical disk drive and click OK 8 Click Finish in the Win...

Page 241: ...system when the following message appears The following list shows the existing partitions and unpartitioned space on this computer Use the UP and DOWN ARROW keys to select an item in the list Cannot modify the drive letter of your system or boot volume Confirm the proper drive letter is assigned and then continue the setup 3 Continue the clean installation again following the procedure described ...

Page 242: ... 2 Specify the Disk Management in the left side of the window 3 Right click the volume you want to modify the drive letter and specify the Change Drive Letter and Path 4 Click Yes 5 Choose the Assign a drive letter and specify the drive letter you want to assign 6 Click OK 7 If the following message appears click Yes Changing the drive letter of a volume may cause programs to no longer run Are you...

Page 243: ...ndows Server 2003 7 37 INSTALLING MAINTENANCE UTILITIES Various maintenance utilities are contained in your NEC EXPRESSBUILDER DVD See Chapter 8 for installing the utilities to your server or management workstations ...

Page 244: ...eting the system setup Without the backup data you will not be able to recover the information You can save the information by the following process 1 Insert the NEC EXPRESSBUILDER DVD into the optical disk drive and restart the system 2 Select Tool menu Normal mode 3 Select English 4 Select Maintenance Utility 5 Select System Information Management 6 Insert a floppy disk into the floppy disk driv...

Page 245: ...Chapter 8 Installing and Using Utilities This section describes how to use the NEC EXPRESSBUILDER DVD that comes with your server and to install the utilities stored on the NEC EXPRESSBUILDER ...

Page 246: ...ILDER The NEC EXPRESSBUILDER DVD helps you install the Operating system the Management software or use the maintenance utilities When you insert the NEC EXPRESSBUILDER DVD into the optical disk drive and restart the system the following menu appears ...

Page 247: ...ties 8 3 Os installation If you select this item the Top menu appears IMPORTANT This tool is Configuration Tool that built on Windows PE 2 1 technology Pay attention to the automatic reboot that occurs after 72 hours from start ...

Page 248: ... used by the service representative See Chapter 10 BIOS FW Updating You can update the system BIOS by using the floppy disk prepare a 3 5 floppy disk ROM DOS Startup FD The ROM DOS Startup FD is used for starting the ROM DOS system Test and diagnostics This function allows you to diagnose this computer See Chapter 9 System Management You can configure the parameters of BMC Baseboard Management Con...

Page 249: ... If you want to operate this computer via the BIOS redirection the console less function select this item NOTE If you operate this computer via the Remote KVM function select the Tool menu Normal mode The menu s functions are the same as the Tool menu Normal mode ...

Page 250: ...2003 or later This menu is not available for Microsoft Windows 2008 Server Core environment Some documents are provided in PDF format Use the Adobe Reader to view or print these documents If the menu does not appear select My computer by using the Explorer and double click the icon of the optical disk drive that contains the NEC EXPRESSBUILDER DVD Some menu items are grayed out when the logon user...

Page 251: ... NEC ESMPRO Manager include Hardware and software server configuration Hardware resources mounted in servers such as the CPU memory disks RAID System and LAN boards Software resources such as operating system information and drivers running on each server Server failures On screen real time displays provide the system administrator with the failure type location cause and suggested corrective acti...

Page 252: ...t the setup program of Universal RAID Utility from Autorun Menu Click to Setup Software Universal RAID Utility in Autorun Menu You need to install the following software Microsoft NET Framework 2 0 or later The Runtime component of the Microsoft Visual C 2005 SP1 You can install these software from Autorun Menu too Click Setup Windows Install the NET Framework Ver 2 0 Redistributable Package x86 I...

Page 253: ...agement of RAID System using NEC ESMPRO Manager You can manage the RAID System managed Universal RAID Utility on NEC ESMPRO Manager by NEC ESMPRO Manager Ver 5 2 or later The operating system of the computer installed with the RAID system that can manage with NEC ESMPRO Manager is only Windows See the instruction of NEC ESMPRO Manager about system requirements and how to use Easy Configuration You...

Page 254: ... 2003 x64 Editions Installation Described below are procedures to install the utility in the server individually 1 Insert NEC EXPRESSBUILDER DVD into the optical disk drive after OS starts 2 On the menu appeared by the Autorun feature click Setup software Product Info Collection Utility in order The installation of the utility starts Follow instructions shown on the dialog box to proceed By defaul...

Page 255: ...der The log folder is created in the stdclct folder and various information on this server is stored in the data compressed file zip format Uninstallation On the Control Panel select Add or Remove Programs Product Info Collection Utility Vx x x Follow instructions shown on the dialog box to proceed ...

Page 256: ...8 12 Installing and Using Utilities This page is intentionally left blank ...

Page 257: ...rdware configuration or BIOS configuration select System Information Management and then Save of the Off line Maintenance Utility to make a backup copy of the system information Also make a backup copy of the RAID System configuration data if your system is in the RAID System configuration When your hard disk drives have been auto rebuilt due to a failure it is recommended to make a backup copy of...

Page 258: ... pages 1 4 to 1 12 for details Do not disassemble repair or alter the server Do not remove the lithium battery Disconnect the power plug before working with the server CAUTION Observe the following instructions to use the server safely Failure to follow these instructions may cause a fire personal injury or property damage See pages 1 4 to 1 12 for details Avoid installation in extreme temperature...

Page 259: ...server must be kept dry Do not moisten them with water 1 Make sure that the server is off powered the POWER SLEEP LED goes off 2 Unplug the power cord of the server from a power outlet 3 Wipe off dust from the power cord plug with a dry cloth 4 Soak a soft cloth in neutral detergent that is diluted with cold or lukewarm water and squeeze it firmly 5 Rub off stains on the server with the cloth prep...

Page 260: ...the server entails powering off the server and removing the left side cover You will need a small vacuum cleaner with plastic tipped nozzle and electrostatic protection computer grade canned air and a small brush for cleaning the interior Follow the procedure below to clean the interior of the server WARNING Unplug all power cords Unplug all power cords before performing any maintenance Voltage is...

Page 261: ...ove it 4 Take out the ball from the mouse Cover the bottom of the mouse with your hand and turn your hand holding the mouse the mouse is on your palm with the button upward The mouse ball is released onto your palm Mouse ball cover Mouse ball Roller Bottom View 5 Soak a soft cloth in neutral detergent that is diluted with cold or lukewarm water and squeeze it firmly 6 Rub off stains on the mouse b...

Page 262: ...m the tray NOTE Do not touch the signal side of the disc with your hand 4 Wipe the tray with a dry soft cloth IMPORTANT Do not wipe the lens of the optical disk drive Doing so may damage the lens and may cause a malfunction of the drive 5 Push on the tray front to close the tray 6 Wipe the signal side of the disc with a dry soft cloth IMPORTANT Wipe disc from the center to the outside Use only dis...

Page 263: ...ystem Test Items The following items are tested in system diagnostics Memory CPU cache memory Hard disk drive used as a system IMPORTANT When executing the system diagnostics make sure to disconnect the LAN cable Executing the system diagnostics with the LAN cable connected the network may be influenced NOTE On checking the hard disk drive no data is written into the disk ...

Page 264: ...t to execute System Diagnostics with remote console The LAN connection is not for System Diagnostics Procedures to start the diagnostics program are as follows 1 Shutdown the OS and power off the server Then unplug the power cord 2 Disconnect all the LAN cables from the server 3 Plug the power cord and power on the server 4 Use the NEC EXPRESSBUILDER DVD to start the system 5 Select Tool menu Norm...

Page 265: ...e Shows the progress of the diagnostics Test End is displayed when the diagnostics completes Test result Shows the start end and elapsed time and completion status of the diagnostics Guide line Shows the details of the keys to operate window Test summary window Shows the results of each test that executed the diagnostics Move the cursor and press the Enter key on the cursor line to display the det...

Page 266: ...g information can be saved To save it on a floppy disk insert a formatted floppy disk to the floppy disk drive and select Save F If your server is not equipped with floppy disk drive connect the USB floppy disk drive Option Optional features can be used from this menu Reboot Reboots the system 8 Select Reboot in the Enduser Menu above The server restarts and the system is started from the NEC EXPR...

Page 267: ...ated stored due to a change in the floor layout to a great extent contact your service representative Make sure to make a backup copy of your valuable data in the hard disk drive if any Make sure not to apply a shock to hard disk drives to relocated the server if the contains any 1 Take a media out of the server if any 2 Power off the server the POWER SLEEP LED goes off 3 Unplug the power cord of ...

Page 268: ...9 12 Maintenance This page is intentionally left blank ...

Page 269: ...0 Troubleshooting If your server does not operate as expected read this chapter before assuming a failure NOTE For provision against an unexpected failure it is recommended to install NEC ESMPRO to your computer ...

Page 270: ...S Monitor the occurrence of fault by NEC ESMPRO during the system operation Especially take note on whether any alert is reported to NEC ESMPRO Manager on the language PC Check whether any alert is reported on NEC ESMPRO Manager Example ...

Page 271: ... the front panel stays lit in green when the server is in successful operation When the STATUS LED is unlit blinking in green or lit blinking in amber it indicates that the server has failed The following table lists indications of the STATUS LED descriptions and actions to take IMPORTANT If NEC ESMPRO is installed you can confirm the cause of a failure by referring to the error log To cycle power...

Page 272: ...us error occurred Cycle power to the server If POST displays an error message take a note on the message and contact your service representative Memory dumping is requested Wait until memory dumping completes A thermal error was detected Check internal fans for dust or debris Also make sure that the fans are firmly connected If this error indication persists contact your service representative On ...

Page 273: ...ch factory installed network port If the power is supplied to the server and the hub and they are correctly connected with each other the LED is lit green LINK state If information is transmitted through a network port the LED blinks green ACT state If the LED is not lit in the LINK state check the network cable and the cable connection If the LED is not lit still after the checking the network LA...

Page 274: ...en Indicates that the hard disk drive is being rebuilt this status is not a failure If the defected hard disk drive is replaced with a new one in the RAID configuration the data is automatically rebuilt auto rebuild function The LED goes off when the rebuild is terminated normally The LED goes on amber if the rebuild fails IMPORTANT Powering off the server aborts rebuilding In such a case restart ...

Page 275: ... instruction simultaneous key entry of Ctrl Alt Delete Immediately after the system is rebooted in response to an OS instruction During hardware initialization following restart of the POST When the POST detects a hardware failure due to the above reason restart the server once again If the same error message reappears you may assume there is no hardware error To ensure normal operation of the ser...

Page 276: ...ervice representative 0230 System RAM Failed at offset 0231 Shadow Ram Failed at offset 0232 Extended RAM Failed at address line Contact your service representative 0250 System battery is dead Replace and run SETUP Contact your service representative to replace the battery After restarting the computer start the SETUP to provide the setting again 0251 System CMOS checksum bad Default configuration...

Page 277: ...presentative 0B43 Warning IRQ not configured 0B45 System configuration Data Write Error 0B60 CPU1_DIMM1 has been disabled 0B61 CPU1_DIMM2 has been disabled 0B62 CPU1_DIMM3 has been disabled 0B63 CPU1_DIMM4 has been disabled 0B66 CPU2_DIMM1 has been disabled 0B67 CPU2_DIMM2 has been disabled 0B68 CPU2_DIMM3 has been disabled 0B69 CPU2_DIMM4 has been disabled 0B6F DIMM group with error is enabled 0B...

Page 278: ... contact your service representative 0B95 BMC FRU device failure This is not a fatal error Turn off the power once and then on again to restart the server If the error cannot be corrected contact your service representative 0B96 BMC SDR Repository failure 0B97 BMC SEL device failure 0B98 BMC RAM test error 0B99 BMC Fatal hardware error Turn off the power once and then on again to start the server ...

Page 279: ...e Speed detected on Processor 1 8161 Mismatch Processor Type Speed detected on Processor 2 Contact your service representative None Expansion ROM not initialized PCI Mass Storage Controller in slot xx Disable initialization of the optional device expansion ROM by using the BIOS SETUP utility see Chapter 4 H W Configuration of BMC is corrupted Update BMC F W Configuration by configuration tool Refe...

Page 280: ...ulty Contact your service representative to replace the RAID controller SAS drives were detected but this controller does not support SAS drives Please remove the SAS drives then restart your system Press any key to continue or C to load the configuration utility RAID Controller may be faulty Contact your service representative to replace the RAID controller SATA drives were detected but this cont...

Page 281: ...no longer accessible Please check your cables and also ensure all disks are present Press any key to continue or C to load the configuration utility Check if cable and hard disk drives are connected properly If the same error persists contact your service representative The following VDs have missing disks xx If you proceed or load the configuration utility these VDs will be marked OFFLINE and wil...

Page 282: ...hen battery is not used Run WebBIOS or Universal RAID Utility to check the setting for cache mode If forced write back is specified change it to constant write back or write through mode When battery is used Check if battery is connected properly If the same error persists contact your service representative to replace the RAID controller and battery Entering the configuration utility in this stat...

Page 283: ...ot of the controller DIMM on the controller needs replacement If you continue data corruption can occur Press X to continue or else power off the system and replace the DIMM module and reboot If you have replaced the DIMM please press X to continue Contact your service representative to replace the RAID controller ...

Page 284: ...acity check error 1 3 4 1 DRAM address error 1 3 4 3 DRAM test Low Byte error 1 4 1 1 DRAM test High Byte error Check if the DIMMs are properly connected If the error persists contact your service representative to replace DIMM or mother board 1 5 1 1 CPU startup error Contact your service representative to replace the mother board 1 5 2 1 No CPU installed Contact your service representative to re...

Page 285: ... send from BIOS Message send from BMC Example Messages displayed on upper line BIOS message On screen message Description Action XX BIOS Rev XXXX POST in progress XX POST code YYYY BIOS version Wait until POST completes Prepare To Boot POST completes normally Mem Reconfigured POST completes with memory degraded Contact your service representative Mem Err Disable A correctable memory error frequent...

Page 286: ...ing XX 02 low voltage warning XX 00 low voltage fetal DUMP Request Dump switch is pressed Wait for completion of memory dump collection OS shutdown Alm OS stop error occurred Take note of on screen message wait for completion of memory dump collection then contact your service representative Power On Cnt Alm Power supply failure occurred Proc Missing Processor is not found Proc T Trip Thermal Trip...

Page 287: ...he server Make sure to use the power cord provided with the server Check the power cord for broken shield or bent plugs Make sure the power breaker for the connected power outlet is on If the power cord is plugged to a UPS make sure the UPS is powered and it outputs power See the manual that comes with the UPS for details Power supply to the server may be linked with the connected UPS using the BI...

Page 288: ...nd power cord are properly connected Also make sure that the cables are connected in the correct order Is the power on order correct When the server has any external devices connected power on the external devices first then the server Did you install drivers for connected optional devices Some optional devices require specific device drivers Refer to the manual that comes with the device to insta...

Page 289: ...re installed These drivers are installed along with the OS Some OS s allow you to change the keyboard and mouse settings Refer to manual that comes with your OS to check that the keyboard and mouse settings are correct Fail to access to the disc Is the disc properly set in the optical disk drive tray The tray is provided with a holder to secure the disc Make sure that the disc is placed properly i...

Page 290: ...han above The LED lights green while accessing the hard disk drive Lighting orange of this LED does not mean hard disk drive failure Fail to access the internal or external SCSI devices Is the SCSI device applicable to the server Operation of any SCSI device that is not authorized by NEC is not guaranteed Are SCSI devices properly configured When the server has external SCSI devices connected hard...

Page 291: ...P utility of the server Check the setting with the BIOS SETUP utility Menus to check Advanced PCI Configuration Onboard LAN LAN Controller Have the protocol and service already configured Install the distinctive network driver for the server Make sure that the protocol such as TCP IP and services are properly specified Is the transfer speed correct Open the network property dialog box in control p...

Page 292: ... Team network connection has been lost Event Type Warning Event Source iANSMiniport Event Category None Event ID 22 Description Primary Adapter does not sense any Probes Intel Possible reason partitioned Team Above mentioned event log will appear when the system starts There is no problem in LAN driver operation LAN driver is installed Event Type Warning Event Source e1qexpress Event Category None...

Page 293: ...as a time source because of DNS resolution error on time windows com 0x9 NtpClient will try again in 15 minutes and double the reattempt interval thereafter The error was No such host is known 0x80072AF9 Event ID 263 Source PlugPlayManager Level Warning Description The service ShellHWDetection may not have unregistered for device event notifications before it was stopped Event ID 7000 Source Servi...

Page 294: ...registered in the Windows Management Instrumentation namespace root cimv2 to use the LocalSystem account This account is privileged and the provider may cause a security violation if it does not correctly impersonate user requests Event ID 6000 Source Microsoft Windows Winlogon Level Warning Description The winlogon notification subscriber GPClient was unavailable to handle a notification event Ev...

Page 295: ...t Type Warning Event Source e1qexpress Event Category None Event ID 27 Description Intel R 82574L Gigabit Network Connection Network link has been disconnected Above mentioned event log will appear when the system starts There is no problem in LAN driver operation There are some cases that an event log is registered as follows when you install Windows Server 2003 x64 Editions Source DCOM Category ...

Page 296: ...d or not on the USB root hub verification process Click Start menu right click My Computer and click Manage to start Device Manager And then select Device Manager from the left side window If is displayed on the USB root hub apply the Hotfix according to the Recovery process For Recovery process see Chapter 6 or Chapter 7 for details Fail to restart the system with the message means pci sys missin...

Page 297: ...se Hardware Management which is provided by Windows Server 2003 R2 above shown event log will be registered For more details refer to Enabling Microsoft Windows Server 2003 R2 Hardware Management on the following site NEC Express5800 Web Site http www nec co jp express download W2K3_R2 In the case of Windows Server 2003 LAN driver is installed Event Type Information Event Source e1qexpress Event C...

Page 298: ...erating system See Chapter 5 6 or 7 Fail to start the OS with the 3GB switch System often fails to start the OS with the 3GB switch In this case please adjust the capacity of the user mode area using the userva switch in reference to the following URL http support microsoft com kb 316739 en During installation the following warning is registered in the System Log of the Event Viewer Error detected...

Page 299: ...cute forced shutdown forced shutdown continue to press POWER SLEEP switch for 4 seconds The power will not be turned off if you press the switch for less than 3 seconds The PXE boot network boot fails or the server is not found on the network Is the cable connected properly Connect the proper cable to the network port on the rear of the Express server In addition make sure that the used cable conf...

Page 300: ... more Power ON OFF Wake On LAN feature does not work Immediately after the AC power is turned on the Remote Power ON OFF feature Wake ON LAN is disabled Start Windows 2003 once provide settings as shown below then shutdown the system After restart the Remote Power On Off feature is available unless the AC power is turned off Select Start Administrative Tools Computer Management Select Device Manag...

Page 301: ...ler may be failed Contact your service representative Rebuild fails Is the capacity of the hard disk drive to be rebuilt sufficient The hard disk drive to be rebuilt should have the same capacity of the failed had disk drive Is RAID0 configured RAID0 has no data redundancy therefore Rebuild is disabled in the RAID0 configuration Replace the failed hard disk drive create the configuration data agai...

Page 302: ...reChannel Controller When N8190 127 131 is used the names of the Fibre Channel controllers may appear with different names on Device Manager It is not a problem in operating the system A directory that contains the driver software NEC EXPRESSBUILDER DVD is also displayed Windows Server 2008 64 bit x64 Edition Drive Letter 013 win winnt ws2008x64 elxstor friendlyname exe Windows Server 2008 32 bit ...

Page 303: ...s message appears check the error and take the appropriate corrective action according to the message listed in the table below Message Cause This EXPRESSBUILDER version was not designed for this computer Insert the correct version and click OK When you click OK the computer reboots This NEC EXPRESSBUILDER version is not designed for this server Execute the NEC EXPRESSBUILDER on the compliant serv...

Page 304: ...o appear Is your system Windows XP or later or Windows 2003 or later The Autorun menu is supported by Windows XP Windows 2003 or later If your system runs on Windows 2000 you need to setup IE6 0 before using the menu The menu is not available for Windows 2008 server core environment Is Shift pressed Setting the DVD CD with Shift pressed down cancels the Autorun feature Is the system in the proper ...

Page 305: ...emory while the server is in the successful operation may affect the system operation Restarting the system due to an error may display a message indicating insufficient virtual memory Ignore this message and proceed Restarting the system may result in dumping improper data Preparing for Memory Dumping Memory dumping with the DUMP switch may disable the server to restart In such a case it is requi...

Page 306: ...ip will make a substitute into the switch hole to press the DUMP switch Pressing the DUMP switch saves the dump file in the specified directory Memory dumping may not be available when the CPU stalls IMPORTANT Do not use a toothpick or plastic stick that is easy to break DUMP switch 3 5 inch hard disk drive model 2 5 inch hard disk drive model DUMP switch ...

Page 307: ...stem using the recovery console Note that this method is recommended for only users and administrators who have a thorough knowledge of the recovery console For more information refer to Online Help For Windows Server 2003 x64 Editions If the system fails to start for some reason rebuild the system using the recovery console Note that this method is recommended for only users and administrators wh...

Page 308: ...d with your server into the optical disk drive of your server 3 Press Ctrl Alt and Delete to reboot the server from the NEC EXPRESSBUILDER You may also turn off and then on again to reboot the server System boots up displaying Boot selection menu IMPORTANT An initial selection of the menu is Os installation Os installation starts by the automatic after the Boot selection menu is displayed 4 When a...

Page 309: ...panese starts by the automatic operation when the operation is not done for five seconds after the Language Selection menu is displayed 5 English is selected The tool menu is displayed When you use a local console When you use a remote console 6 Each tool is selected and it starts ...

Page 310: ...her information ask your service representative The Off line Maintenance Utility provides the following features IPMI Information Viewer Provides the functions to view the system event log SEL sensor data record SDR and filed replaceable unit FRU and to make a backup copy of them Using this feature you can find system errors and events to determine a maintenance part BIOS Setup Viewer Provides the...

Page 311: ...ing If the update processing is discontinued the system becomes unable to start ROM DOS startup FD Creates a support disk for starting the ROM DOS system Test and diagnostics Execute various tests on the server system to check if the server functions are normal and if the connection between the server and additional board is normal After the Test and diagnostics is executed a system check program ...

Page 312: ...nce Tools with Remote Console refer to the online document of NEC ESMPRO Manager IMPORTANT Do not change the boot device order in BOOT menu in BIOS SETUP NEC EXPRESSBUILDER cannot be used if the optical disk drive is not the first device to launch the system Use the standard LAN port for LAN connection Use the serial port B for direct connection To use this feature you need to create a configurati...

Page 313: ...mation will be set as shown below LAN Controller Enabled Serial Port A Enabled Base I O Address 3F8 Interrupt IRQ 4 Serial Port B Enabled Base I O Address 2F8 Interrupt IRQ 3 BIOS Redirection Port Serial Port B Baud Rate 19 2K Flow Control CTS RTS Console Type PC ANSI ...

Page 314: ...n progress FORCED SHUTDOWN Use this function when an OS command does not shut down the server the POWER switch does not turn off the server or resetting does not work Press and hold the POWER switch on the server for at least four seconds The power is forcibly turned off To turn on the power back again wait approximately 30 seconds after turning off the power forced shutdown IMPORTANT If the remot...

Page 315: ... devices or the server or malfunctions of the server resulted from installation by the user NEC recommends you ask your service representative for installing or removing any optional devices Make sure to use only optional devices and cables authorized by NEC Repair of the server due to malfunctions failures or damage resulted from installing such devices or cables will be charged For the Windows S...

Page 316: ...e the lithium battery Disconnect the power plug before working with the server CAUTION Observe the following instructions to use the server safely Failure to follow these instructions may cause a fire personal injury or property damage See pages 1 4 to 1 12 for details Do not lift the server only by a single person Make sure to complete board installation Do not install the server on the rack leav...

Page 317: ...atic electricity Select a suitable work space Work with the server on the anti static or concrete floor When you work with the server on a carpet where static electricity is likely to be generated make sure take anti static measures beforehand Use a work table Place the server on an anti static mat to work with it Clothe Do not wear a wool or synthetic cloth to work with the server Wear anti stati...

Page 318: ...t install the server on the rack leaving the cover removed Do not pinch your fingers with mechanical component IMPORTANT If you disconnect the power cord from the server wait for about five seconds before proceeding to the next step The components on mother board may be working for three to four seconds after the power cord is removed Make sure that they surely stopped their operation 1 Remove the...

Page 319: ...he cover To install the top cover make sure that the hooks on the top cover are inserted into the frame holes of the server certainly and put the top cover on the server Then move the top cover toward the front of the server FRONT Insert the end of top cover into chassis 3 5 inch hard disk drive model 2 5 inch hard disk drive model REAR FRONT REAR ...

Page 320: ...ird party hard disk drive may cause a failure of the server as well as the hard disk drive All hard disk drives must accept the same interface Slot 0 For first hard disk drive option Slot 1 For second hard disk drive option Slot 3 For fourth hard disk drive option Slot 2 For third hard disk drive option Slot 5 For sixth hard disk drive option Slot 4 For fifth hard disk drive option Slot 7 For eigh...

Page 321: ... model The server has eight slots Install hard disk drives starting from the leftmost slot NOTE With 2 5 inch hard disk drive model the maximum number of operable hard disk drives depends on the controller being connected SATA controller on mother board up to six hard disk drives Optional disk array controller up to eight hard disk drives 2 Remove the dummy tray Dummy trays are installed in all th...

Page 322: ...ier until the hook of the handle hits the frame Hold the hard disk drive carrier with both hands securely and carefully NOTE The POWER switch is located close to the hard disk drive bay 0 Be careful not to press the POWER switch when installing or removing the hard disk drive Otherwise the system shutdown will occur 3 5 inch hard disk drive 2 5 inch hard disk drive 3 5 inch hard disk drive 2 5 inc...

Page 323: ... caught between the handle and tray Push the drive further to check if it is firmly secured NOTE Make sure that the handle is hooked to the frame when having inserted the hard disk drive 6 Power on the server Run BIOS SETUP utility and set boot priority on the Boot menu Installing a hard disk drive clears boot priority that has been stored in SETUP ...

Page 324: ...ble at stores for data erasure should be used in order to avoid the trouble explained above For details on data erasure ask your sales representative Observe the following to disconnect the power cable Do not twist the cable Always hold the cable connector to pull the cable out Hold the cable connector and pull it straight out NOTE If removing a failing hard disk drive confirm the slot in which th...

Page 325: ...ve 4 If using the server with the hard disk drive removed install the dummy tray in the empty slot 5 Power on the server Run BIOS SETUP utility and set boot priority on the Boot menu Installing a hard disk drive clears boot priority that has been stored in SETUP 3 5 inch hard disk drive 2 5 inch hard disk drive ...

Page 326: ...es see the section Anti static Measures described earlier Make sure to use the DIMM authorized by NEC Installing a third party DIMM may cause a failure of the DIMM as well as the server Repair of the server due to failures or damage resulted from installing such a board will be charged Purchase DIMMs of the following models N8102 339 Additional 1 GB memory board N8102 340 Additional 2 GB memory bo...

Page 327: ... actual installation location differs from the indication on NEC ESMPRO as shown below 1 CPU configuration Installed slot Indication on NEC ESMPRO 1st CPU1_DIMM1 slot Memory 1 2nd CPU1_DIMM2 slot Memory 2 3rd CPU1_DIMM3 slot Memory 3 4th CPU1_DIMM4 slot Memory 4 2 CPU configuration Installed slot Indication on NEC ESMPRO 1st CPU1_DIMM1 slot Memory 1 2nd CPU2_DIMM1 slot Memory 5 3rd CPU1_DIMM2 slot...

Page 328: ...eature additional 2 GB 4 GB memory board is required Memory Clock Memory clock speed depends on CPU model installed Xeon E5504 L5506 Always operates at 800MHz Xeon L5520 Operates at 1066MHz May operate at 800MHz depending on memory configuration Memory RAS Feature The server supports LockStep x8 SDDC feature as memory RAS feature For more informaton see Using the Memory RAS Features described late...

Page 329: ...cally closed 3 Install the components you have removed in Step 1 4 Power on the server Make sure that no error message appears in the POST If POST displays an error message take a note on the message and see the POST error messages listed in Chapter 10 5 Run BIOS SETUP and select Advanced Memory Configuration to verify that the installed DIMMs are detected by BIOS shown on the screen See Chapter 4...

Page 330: ...components you have removed in Step 1 4 Power on the server Make sure that no error message appears in the POST If POST displays an error message take a note on the message and see the POST error messages listed in Chapter 10 5 Select Yes for Reset Configuration Data on the Advanced menu This is required to update the hardware configuration information See Chapter 4 for details 6 If you have repla...

Page 331: ...DIMMs and additional 1 GB memory board is unavailable for x4 SDDC feature LockStep x8 SDDC ECC memory feature cannot be used together with Standard memory configuration x4 SDDC ECC memory The memory area on the motherboard of the server is divided into two memory channels as shown in the figure below The LockStep feature keeps memory redundancy between memory channels by monitoring or altering mem...

Page 332: ...els 0 and 1 is multiplexed and operated in parallel to enable x8 SDDC x8 Single Device Data Correction With this feature a single device can detect and correct one to eight bit error CPU1 CPU2 Memory controller Memory controller CH0 CH1 CH0 CH1 CPU1_DIMM 3 CPU1_DIMM 4 CPU1_DIMM 1 CPU1_DIMM 2 CPU2_DIMM 3 CPU2_DIMM 4 CPU2_DIMM 1 CPU2_DIMM 2 ...

Page 333: ...priately in the menu selected as shown below save the settings and exit from SETUP Select Advanced Memory Configuration submenu Memory RAS Feature Lock Step Install memory devices in the following order The following LockStep cannot be configured LockStep between memory channels of different memory controllers CPU LockStep within the same memory channel 2nd 4th 1st 3rd 6th 2nd 8th 4th 1 CPU config...

Page 334: ... down the LockStep In this case execute Load Setup Defaults to cancel the LockStep configuration 1 Take a note of settings in BIOS SETUP 2 Press F2 during POST to run BIOS SETUP utility 3 Select Exit Load Setup Defaults 4 When a message Load default configuration now appears select Yes 5 Enter the parameter values you have saved in Step 1 NOTE Executing Load Setup Defaults restores the default val...

Page 335: ...the CPU directly on the desk For static notes see the section Anti static Measures described earlier Do not operate the system until confirming that the additionally installed CPU is in normal state Make sure to use the CPU authorized by NEC Installing a third party CPU may cause a failure of the CPU as well as the mother board Repair of the server due to failures or damage resulted from installin...

Page 336: ...1 See the section Preparing for Installation and Removal described earlier to prepare 2 Remove the duct cover 3 Push the socket lever down to unlatch the socket from the hook then slowly open the lever until it stops 4 Lift the load plate 5 Remove the protective cover from the socket ...

Page 337: ...remove the protective cover IMPORTANT Hold the CPU only at the edges Be careful not to touch the bottom of the CPU pin portion 7 Place the CPU on the socket slowly and carefully Hold the CPU with your thumb and index fingers oriented as shown in the figure below NOTES Align notches with the key on the socket Bring the CPU straight down without tilting or sliding it in the socket Pin mark Key Notch...

Page 338: ... 24 Upgrading Your Server 8 Lightly press the CPU to the socket then close the plate 9 Bring down the lever to secure the CPU 10 Remove the protective cover from the heat sink 11 Put the heat sink on CPU ...

Page 339: ...positioned correctly it causes the heat sink not to be level Do not move the secured heat sink If you install an additional CPU you need to change DIMM installation location See DIMM for details 14 Install the duct cover and secure it with a setscrew 15 Set Reset Configuration Data on the Advanced menu to Yes This is required to update the hardware configuration information See Chapter 4 for detai...

Page 340: ...re to the CPU To remove the heat sink from the CPU first turn the heat sink to the left and right lightly to make sure that the heat sink can be apart from the CPU Removing the heat sink with it adhering to the CPU may cause the CPU and or socket to be defected Do the following procedure if a CPU is removed or replaced 1 Run SETUP and select menus Main Processor Settings to confirm that the ID L2 ...

Page 341: ...your body contact with a metallic frame section of the server to discharge the static electricity on your body Do not make bare hands contact with terminals and components on the PCI board or riser card In addition do not put them on a desk directly See Static Precautions in this chapter for details of the static electricity 3 5 inch hard disk drive model 2 5 inch hard disk drive model Riser card ...

Page 342: ...d together with 127 131 N8190 131 Fibre Channel controller 2ch 4Gbps Optical PCI EXPRESS x4 Cannot be used together with 153 154 N8193 154 Fibre Channel controller 2ch 8Gbps Optical PCI EXPRESS 2 0 x8 Cannot be used together with 127131 N8104 126 1000BASE T adapter PCI EXPRESS x1 Teaming with another N8104 126 AFT SFT ALB is not allowed Teaming with any other NIC FEC GEC is not allowed 10BASE T un...

Page 343: ...e PCI board only not the long type one 1 See the section Preparing for Installation and Removal described earlier to prepare 2 Remove a fixing screw from the riser card Hold both ends of the riser card assembly and lift straight up and remove the riser card from the server 3 Remove the screw from the riser card and remove the additional slot cover IMPORTANT Keep the removed additional slot cover f...

Page 344: ...h your bare hand Fingerprints and dust left on them cause the server to malfunction due to a connection failure or damage to the leads If the board cannot be installed well remove the board once and then install it again Note that adding an excess force to the board may cause it to be damaged NOTE Confirm that the end of the PCI board bracket is inserted in the frame slot of the riser card 5 Secur...

Page 345: ...e riser card with your fingers until you cannot see any part of the riser card terminal section The riser card is now fully seated in the slot 7 Install the components you have removed in earlier steps 8 Power on the server Make sure that no error message appears in the POST If an error message appears write down the message and contact your service representative for the maintenance 9 Run BIOS SE...

Page 346: ...rver not to move during removal of the board If you do not install the board after removal be sure to install the additional slot cover of the riser card on the slot from which you remove the board Secure the additional slot cover with screw IMPORTANT Run BIOS SETUP utility select Yes for Reset Configuration Data in the Advanced menu to update the hardware configuration data ...

Page 347: ...746 820 1 4 PCI bracket 1 243 112122 001 1 Attached to the cable 5 PCI bracket 2 243 112122 002 1 For Full Height PCI board Use Item No 3 RS 232C cable B and No 4 PCI bracket 1 Install N8117 01A in the following procedure 1 See the section Preparing for Installation and Removal described earlier to prepare 2 Remove a fixing screw from the riser card Hold both ends of the riser card assembly and li...

Page 348: ...er card and remove the additional slot cover IMPORTANT Keep the removed additional slot cover for future use 4 Install the PCI bracket firmly and secure it with the screw removed in Step 3 PCIe 2 Low profile side PCIe 1 Low profile side Serial port A connector ...

Page 349: ...nterfere with the other PCI board and connect the cable to the Serial Port A connector on mother board Connect the cable properly by making sure the polarity of connector See the figure below for location of Serial Port A connector Serial Port A connector Mother board ...

Page 350: ...d firmly push the riser card until it is fully seated 7 Make sure that the removed slot cover screw or tools are not left in the server Then reassemble the server 8 Run BIOS SETUP Utility and select Advanced Peripheral Configuration Serial Port A Enabled When set to Enabled menus Base I O Address and Interrupt are additionally displayed The factory set value for these parameters are Base I O Addre...

Page 351: ...ring for Installation and Removal described earlier to prepare 2 Remove the duct cover 3 Remove the RAID Controller and install the battery connection board that comes with additional battery to the RAID Controller 4 Connect the cable to the battery connection board Make sure the markings on connector and that on the cable IMPORTANT For N8103 115 RAID Controller use the cable of 750 mm length 804 ...

Page 352: ...old both ends of the riser card assembly and lift straight up and remove the riser card from the server 6 Remove the screw from the riser card and remove the additional slot cover 7 Install the RAID Controller on the riser card PCIe 2 Low profile side PCIe 1 Low profile side ...

Page 353: ...ot on the mother board Secure the riser card with a screw removed in Step 4 Align the riser card terminal section with the slot on the mother board and firmly push the riser card until it is fully seated 9 Remove the two fixing screws and remove the battery mounting bracket ...

Page 354: ...connector and that on the cable 11 Install the additional battery to the bracket with three screws Install the additional battery in the place as shown in the figure below Install an additional battery for RAID Controller in PCI slot 1 Install an additional battery for RAID Controller in PCI slot 2 ...

Page 355: ...rver 11 41 12 Install the battery mounting bracket that has been removed in Step 9 Secure the battery to the bracket with two screws Removal The additional battery can be removed in the reverse order of the installation ...

Page 356: ...ity and performance e g revolution for each pack to configure them in the RAID System NOTES Make sure of RAID levels and hard disk drives available for the RAID Controller to choose an appropriate controller A Logical Drive except for RAID0 increases disk reliability However the actually available capacity becomes smaller than the total hard disk drive capacity in the Logical Drive You can build a...

Page 357: ... inch hard disk drive The illustration shows the backplane board viewed from the rear side SW RAID configuration jumper switch SATA_RAID Enable Disable Controller configuration jumper switch J3 Mother board Optional RAID controller Controller configuration jumper switch J3 Mother board Optional RAID controller ...

Page 358: ...ontroller N8103 116A 117A 118A The optional RAID Controller can control the internal hard disk drives as the RAID System To use the hard disk drives in a RAID System reconnect the hard disk drive interface cable on the mother board At the factory the interface cable is connected to the SATA connector on the mother board Refer to the manual coming with optional RAID Controller N8103 116A 117A 118A ...

Page 359: ...17A 118A you need to change jumper switch setting on the mother board and the backplane board See Use of Internal Hard Disk Drives In the Raid System for jumper pin locations Jumper pin on mother board SATA_RAID SW RAID configuration jumper switch Disable 2 3 1 2 3 Backplane board Controller configuration jumper switch 3 5 inch hard disk drive model 2 5 inch hard disk drive model Optional RAID 3 2...

Page 360: ...k drive model with Onboard RAID Controller Factory installed In standard configuration the cable is connected with the SATA connector on mother board You need not to change cable connection 3 5 inch hard disk drive model with Optional RAID Controller installed Disconnect the SAS SATA cable from the SATA connector on mother board then connect it with the connector on Optional RAID Controller ...

Page 361: ...odel with Optional RAID Controller installed Disconnect the SAS SATA cable from the SATA connector on mother board then connect it with the connector on Optional RAID Controller IMPORTANT In standard configuration of 2 5 inch hard disk drive model two SAS SATA cables are connected Be sure to connect both SAS SATA cables to the connectors on optional RAID Controller You cannot use the onboard RAID ...

Page 362: ...hen not installing a system Start Express Setup select OS Selection Others The installer automatically performs all the procedures for RAID System configuration and then maintenance utility installation When making the setup in manual mode use the RAID System configuration utility in the chip on the board You can start the utility during execution of POST that automatically starts immediately afte...

Page 363: ... x8 x 1 PCI EXPRESS x8 x 1 x16 socket Standard Onboard SATA SW RAID 0 1 10 Disk array Option RAID Controller Internal interface SAS None option SATA 6 ports Keyboard None Mouse None Serial Rear D sub 9 pin RS 232C compliant x 1 Internal D sub 9 pin RS 232C compliant x 1 Option Network 1000Base T 100Base TX 10Base T RJ 45 2 ports 100Base TX 10Base T 1 port for management port Display D sub 15 pin x...

Page 364: ...PCI PCI EXPRESS x8 x 1 PCI EXPRESS x8 x 1 x16 socket Standard Onboard SATA SW RAID 0 1 10 Disk array Option RAID Controller Internal interface SAS None option SATA 6 ports Keyboard None Mouse None Serial Rear D sub 9 pin RS 232C compliant x 1 Internal D sub 9 pin RS 232C compliant x 1 Option Network 1000Base T 100Base TX 10Base T RJ 45 2 ports 100Base TX 10Base T 1 port for management port Display...

Page 365: ...DER DVD that comes with the server contains the NEC ESMPRO utility NEC recommends that you should install the NEC ESMPRO for effective use of the reliability enhancement features of the server Floppy Disk The following describes use of the floppy disk Floppy disk type The server uses 3 5 inch floppy disks You can use the following two types of 3 5 inch floppy disks 2HD floppy disk double sided hig...

Page 366: ...e the floppy disk in a dusty place Do not place anything on the floppy disk Do not leave the floppy disk in a high temperature place e g place exposed to direct sunlight or close to a heater Do not leave the floppy disk with foods and drinks or in a place exposed to cigarette smoke Do not leave the floppy disk near any form of liquid or a chemical or in a place where a chemical may be accidentally...

Page 367: ...g system IMPORTANT Formatting a used floppy disk clears all the data contained in it if any Formatting a floppy disk from the DOS command line is not available with the server Use a formatted floppy disk to work with it on the DOS command line The format method depends on your operating system Refer to the manual that comes with your operating system for details Data backup Data backup is to copy ...

Page 368: ...ner benzene or thinner Keep the disc in a disc case when not in use Tape Media The following describes data handling with the DAT DLT or AIT optionally available for the server Saving your valuable data When you save your valuable data or programs into the cartridge tape you should save them into two cartridge tapes to make the primary and secondary tapes This enables you to restore your data from...

Page 369: ...nto the keyboard Doing so may cause a failure of the keyboard The keyboard provided with the server is designed for adjustment of an angle Adjust the keyboard angle at which the keyboard is easy to operate The adjustment assists in reducing strain on your shoulders arms and fingers NOTE The keyboard functions depend on the software Refer to the manual that comes with the software for details ...

Page 370: ...the mouse on a dusty or dirty desk disturbs smooth movement or normal operation of the mouse When your mouse movement seems dull clean your mouse See Chapter 9 Mouse operation includes Click Double click and Drag Click Press the button only once and release it Double click Press the button twice consecutively and release it Drag Press and hold the button and move the mouse Operation of the server ...

Page 371: ...priate one to install an optional device IRQ Peripheral Device Controller 0 System timer 1 2 3 COM2 serial port 4 COM1 serial port 5 6 7 PCI 8 Real time clock 9 ACPI Compliant System 10 11 SMBUS 12 13 Numeric processor 14 15 16 LAN1 LAN2 17 AHCI 18 PCI VGA 19 20 USB 21 USB 22 USB ...

Page 372: ...C 2 IRQ This page is intentionally left blank ...

Page 373: ...nu appears close the menu 3 Copy the below files of EXPRESSBUILDER to a hard disk drive by using Explorer root folder copy version xml 013 ar_menu copy this sub folder doc copy this sub folder win copy this sub folder 4 Delete the ar_menu autorun_menu xml on the hard disk drive and rename the ar_menu autorun_en xml on the hard disk drive to the autorun_menu xml 5 Copy the above files folders to a ...

Page 374: ...D 2 Using a Client Computer Which Has a CD Drive This page is intentionally left blank ...

Page 375: ...talled CPU2_DIMM1 Size Serial No Date Installed CPU2_DIMM2 Size Serial No Date Installed CPU2_DIMM3 Size Serial No Date Installed CPU2_DIMM4 Size Serial No Date Installed Hard Disk Drive 1 Type Serial No Capacity Date Installed Type number 2 Type Serial No Capacity Date Installed Type number 3 Type Serial No Capacity Date Installed Type number 4 Type Serial No Capacity Date Installed Type number 5...

Page 376: ...te Installed PCI Slot 3 Model name Serial No Date Installed External Peripheral Device 1 Model name Serial No Manufacturer Date Installed External Peripheral Device 2 Model name Serial No Manufacturer Date Installed External Peripheral Device 3 Model name Serial No Manufacturer Date Installed External Peripheral Device 4 Model name Serial No Manufacturer Date Installed ...

Page 377: ...d Table E 3 Software Firmware version OS Name Version Application of RUR media Apply Name Version File system FAT HPFS NTFS Others Bundled software installed Licensed software installed Application running when a failure occurred ...

Page 378: ...E 4 Product Configuration Record Table This page is intentionally left blank ...

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