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NEC Express5800/140Rf-4, User Manual

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NEC Express5800/140Rf-4 User Manual Download Page 266

8-2  Troubleshooting 

SYSTEM VIEWERS 

Monitor the occurrence of fault by NEC ESMPRO during the system operation. 

Especially take note on whether any alert is reported to NEC ESMPRO Manager on the language 
PC. Check whether any alert is reported on the Operation Window, DataViewer, or AlertViewer of 
NEC ESMPRO Manager. 

[Example] 

NEC ESMPRO Manager

 

 

Summary of Contents for Express5800/140Rf-4

Page 1: ...N8100 1364F 1365F NEC Express5800 140Rf 4 User s Guide 1st Edition 12 2007 ONL 4149bN 140Rf4 100 99 0709 ...

Page 2: ... Warranty Statement accompanying each product However actual performance of each such product is dependent upon factors such as system configuration customer data and operator control Since implementation by customers of each product may vary the suitability of specific product configurations and applications must be determined by the customer and is not warranted by NEC To allow for design and sp...

Page 3: ...l injury including burns or property damage Precautions and notices against hazards are presented with one of the following three symbols The individual symbols are defined as follows This symbol indicates the presence of a hazard An image in the symbol illustrates the hazard type Attention This symbol indicates prohibited actions An image in the symbol illustrates a particular prohibited action P...

Page 4: ...icates a general notice or warning that cannot be specifically identified Indicates that improper use may cause loss of eyesight due to laser beam Prohibited Actions Indicates a general prohibited action that cannot be specifically identified Do not disassemble repair or modify the server Otherwise an electric shock or fire may be caused Mandatory Action Unplug the power cord of the server Otherwi...

Page 5: ...CATIONS BY COLOR OF THE PARTS Only green area is available for hot swap or hot plug operation To avoid electric shock disconnect all AC cords before accessing to other parts especially blue area inside the system ...

Page 6: ...he instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense CE Statement Warning This is a Class A product In domestic environment this product may cause radio interference in which case the user may be req...

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Page 10: ...ition operating system or Microsoft Windows Server 2003 Standard Edition operating system and Microsoft Windows Server 2003 Enterprise Edition operating system Windows XP x64 Edition stands for Microsoft Windows XP Professional x64 Edition operating system Windows XP stands for Microsoft Windows XP Home Edition operating system and Microsoft Windows XP Professional operating system Windows 2000 st...

Page 11: ...implement a computer for the next generation With its potential capabilities the server may be used as the workstation PC that configures a client server system and provides high speed processing and superior reliability Read this User s Guide thoroughly to fully understand handling of the server and appreciate its functions to the maximum extent ...

Page 12: ...system Chapter 4 Configuring Your Server tells you how to configure the system and provides instructions for running the BIOS Setup Utility and the RAID Configuration Utility which is used to configure SAS devices in your system This chapter also provides information on base board and I O riser board jumper settings Chapter 5 Installing the Operating System with Express Setup describes how to inst...

Page 13: ... this User s Guide For safety symbols see SAFETY INDICATIONS provided earlier IMPORTANT Items that are mandatory or require attention when using the server NOTE Notes give important information about the material being described IN THE PACKAGE The carton contains various accessories as well as the server itself See the packing list to make sure that you have everything and that individual componen...

Page 14: ...to Third Party 1 14 Consumables 1 15 Disposal of the Server 1 15 User Support 1 17 Chapter 2 General Description 2 1 Overview 2 2 Top View 2 3 Front View 2 4 Front View with Front Bezel Removed 2 5 Front View Switches and LEDs 2 6 Rear View 2 7 Internal View 2 8 Base Board 2 9 Memory Board 2 10 I O Riser Board 2 10 SAS Riser Board 2 11 Standard Features 2 12 Power Supplies 2 13 Peripheral Bays 2 1...

Page 15: ... 25 Installing Utilities 3 25 Making Backup Copies of System Information 3 26 Chapter 4 Configuring Your Server 4 1 System BIOS SETUP 4 1 Starting SETUP Utility 4 2 Description on On Screen Items and Key Usage 4 3 Configuration Examples 4 4 Menu and Parameter Descriptions 4 9 RAID System Configuration 4 37 RAID 4 37 Features of Onboard RAID Controller MegaRAID ROMB 4 44 Before Using WebBIOS 4 49 U...

Page 16: ...nd Using Utilities 6 1 NEC EXPRESSBUILDER 6 2 Autorun Menu 6 6 Parameter File Creator 6 7 Parameter File 6 8 NEC ESMPRO 6 16 Functions and Features 6 16 NEC DianaScope 6 17 Universal RAID Utility 6 18 Setup with Express Setup 6 18 Manual Setup 6 18 Using Universal RAID Utility via Network 6 18 Chapter 7 Maintenance 7 1 Making Backup Copies 7 1 Cleaning 7 2 Cleaning the Server 7 3 Cleaning the Inte...

Page 17: ...8 43 Problems with Windows 8 52 Problems with NEC EXPRESSBUILDER 8 56 Problems with Express Setup 8 57 Error Message during RAID System Configuration 8 58 Error Message for Battery for Onboard RAID Controller MegaRAID ROMB 8 60 Problems with Windows Autorun Menu 8 61 Collecting Event Log 8 62 Collect Configuration Information 8 63 Collecting Dr Watson Diagnostic Information 8 64 Memory Dump 8 64 P...

Page 18: ... Disk B 1 Using a Client Machine Which Has a CD Drive B 2 CD DVD ROM B 3 Tape Media B 4 Keyboard B 5 Mouse B 6 Appendix C IRQ and I O Port Address C 1 Appendix D Installing Windows Server 2003 x64 Editions D 1 Before Installing Windows Server 2003 x64 Editions D 1 Optional Board Supported by NEC EXPRESSBUILDER D 1 Updating System D 2 Re installing to the Hard disk drive which has been upgraded to ...

Page 19: ...em E 2 Re installing to the Hard Disk Drive which has been upgraded to Dynamic Disk E 2 MO Device E 2 Media such as DAT E 2 About the Upgrade to Windows Server 2003 R2 E 2 About the System Partition Size E 3 Installing Windows Server 2003 E 4 Creating Windows Server 2003 OEM Disk for EXPRESSBUILDER E 4 Windows Server 2003 Clean Installation E 6 Updating the System Applying Service Pack E 9 Driver ...

Page 20: ...x This page is intentionally left blank ...

Page 21: ...Chapter 1 Notes on Using Your Server This chapter includes information necessary for proper and safe operation of your server ...

Page 22: ...possible danger or their vicinity in your server to inform the user that a hazardous situation may arise when operating the server Do not intentionally remove or damage any of the labels If you find any labels totally partially removed or illegible due to damage contact your sales representative ...

Page 23: ...e Keep needles or metal objects away from the server Do not insert needles or metal objects into ventilation holes in the server or openings in the floppy disk or DVD ROM drive Doing so may cause an electric shock Do not use the server in any unapproved place Install the server on a standard EIA 19 inch rack cabinet Do not install the rack containing the server in a place inappropriate to the rack...

Page 24: ...reign matter e g pins or paper clips enter the server Failure to follow this warning may cause an electric shock a fire or a failure of the server When such things accidentally enter the server immediately turn off the power and disconnect the power plug from the outlet Do not disassemble the server Contact your service representative ...

Page 25: ...ow this instruction may cause some parts to fall to be broken and or to result in personal injury Do not pull out a device from the rack if the rack is unstable Always pull out a device from the rack in the state that the rack is made stable by the installation of stabilizers or earthquake resistant construction Do not leave more than one device being pulled out from the rack Pulling out more than...

Page 26: ...sty lades of the halfway inserted plug increasing the possibility of fire b Use the authorized power cord only Use only the power cord that comes with your server Use of an unauthorized power cord may cause a fire when the electric current exceeds the rated flow Also observe the following to prevent an electric shock or fire caused by a damaged cord Do not stretch the cord harness Do not pinch the...

Page 27: ...ever on the rack slide rail use a screwdriver or tools to press the release levers on the slide rail Pressing the levers with your finger may cause an injury Do not apply any load on the server pulled out from the rack Do not apply any load on the server pulled out from the rack Doing so bends the frame of the server Consequently the server cannot be pushed back into the rack Placing an object on ...

Page 28: ...touching an internal device cable or connector may cause an electric shock or a fire resulted from a short circuit Do not use any unauthorized interface cable Use only interface cables provided by NEC and locate a proper device and connector before connecting a cable Using an authorized cable or connecting a cable to an improper destination may cause a short circuit resulting in a fire Also observ...

Page 29: ...rrectly replaced Placing the battery close to a fire or in the water may cause an explosion When the server does not operate appropriately due to the dead lithium and NiMH batteries contact your service representative to replace only with the same or equivalent type recommended by NEC Do not disassemble the server to replace or recharge the battery by yourself Disconnect all the power plugs before...

Page 30: ...ors with the protective cap The unused power supply cable connectors are covered with the protective cap to prevent short circuits and electrical hazards When removing the power supply cable connector from the internal devices attach the protective cap to the connector Failure to follow this warning may cause a fire or an electric hock s Do not touch any electrical components inside the server dur...

Page 31: ...t of the server including the cables Failure to follow this warning may cause a fire or an electric shock Keep animals away from the server Failure to follow this warning may cause a fire or an electric shock Do not place any object on top of the server An object placed on top of the server may fall down resulting in damage to your property around the server Do not remove the cooling fans Only an ...

Page 32: ...roximately it may take one to five minutes Turn off the power and unplug the power cord from the outlet before relocating the server Some software includes a command to eject the CD DVD ROM tray Make sure that the front bezel is removed before running the command Running this command with the front bezel installed may cause the CD DVD ROM tray or the media to hit against the front bezel resulting ...

Page 33: ... connected but cause failures of the server as well as a malfunctions of the server NEC recommends you use NEC s genuine products Some third party products claim that they support the server However repair of the server due to a failure or damage resulted from use of such third party products will be charged For the disk which does not conform to the CD or DVD standard the playback of such a disk ...

Page 34: ...data remains written on the hard disk drive Data not erased completely may be restored by special software and used for unexpected purposes It is strongly recommended that the software or service both available at stores for data erasure should be used in order to avoid the trouble explained above For details on data erasure ask your sales representative Provided software To transfer or sell any s...

Page 35: ... DISPOSAL OF THE SERVER Dispose the server all the internal devices floppy disks and DVD CD ROMs according to all national laws and regulations Also dispose of the power cord provided with the server to avoid diversion to some other devices IMPORTANT For disposal or replacement of the battery on the base board of the server consult with your service representative NOTE If the real time clock batte...

Page 36: ...hium and NiMH batteries contact your service representative to replace only with the same or equivalent type recommended by NEC Do not disassemble the server to replace or recharge the battery by yourself Base board Onboard or optional RAID Controller Disk Array Controller also contains Ni MH battery To dispose of the Ni MH battery remove the RAID Controller Disk Array Controller and then remove t...

Page 37: ...puter virus detection program Computer virus detection programs are available for purchase in stores If the server still appears to fail after you have taken the above actions consult with your service representative immediately Take notes on LED indications of the server and alarm indications on the display unit before consultation which may provide a significant help to your service representati...

Page 38: ... adjustment is important to prevent the screen from reflecting bright lights and to make the display contents easy to see You will not be able to keep good working posture and you will feel more tired than you should if you operate a display unit without adjusting horizontal and vertical angles Adjustment of Screen Brightness and Contrast The display unit has brightness and contrast adjustment fun...

Page 39: ...Chapter 2 General Description This chapter provides information that you should be familiar with before using the server It includes names and functions of the components and features of the server ...

Page 40: ...tions supporting remote offices to small companies looking to obtain basic connectivity capability such as file and print services e mail web access web site server etc Your server is housed and available as a rack mount system Your server conveniently installs into a standard EIA 19 inch rack cabinet Your server includes a DVD ROM drive a 2 5 inch hard disk drive bay and removable media device ba...

Page 41: ...General Description 2 3 Top View 1 1 Top cover Open the top cover to install or remove optional memory boards DIMMs PCI boards and fans ...

Page 42: ... Insert the security key to lock unlock the front bezel 2 Front bezel Open the front bezel when you access to the POWER SLEEP switch 5 25 inch device option or DVD ROM drive or install or remove the USB floppy disk drive hard disk drive processor memory board DIMM PCI board and fan ...

Page 43: ...ay Install a 5 inch device into this slot 3 Monitor connector only for maintenance use Do not connect any display unit This connector is exclusively used for maintenance 4 DUMP switch Press this switch to collect a memory dump if memory dump feature is enabled on operating system see Chapter 8 5 Front USB1 top Front USB2 middle Front USB3 bottom connectors Connect a device supporting US 2 0 Hi spe...

Page 44: ...f the server Pressing this switch once turns on the UID LED and pressing again turns off 9 POWER SLEEP switch Use this switch to power on off the server If you press the switch once then the POWER SLEEP LED goes on and the power is turned on If you press the switch again the power is turned off The system is forcibly shut down when the power switch is pressed continuously for four seconds or longe...

Page 45: ...P allows port 3 to be used for management LAN as well as the standard LAN However the network performance may be reduced because the data of both LANs must be transmitted or received see Chapter 4 6 1000 100 10 LED 7 UID Unit ID LED 8 UID Unit ID switch 9 AC inlet Used to connect with the power cord of the server To use 200 to 240 VAC power setting must be changed 10 LINK ACT LED 11 Power supply u...

Page 46: ...2 8 General Description Internal View 2 3 4 5 3 2 1 1 5 inch device bay 2 Memory board 3 Rear fan bay 4 Non hot plug PCI slot 5 Hot plug PCI slot ...

Page 47: ...nnector 5 Power connector 6 Processor socket The last digit represents port number 7 SAS riser connector 8 SATA connector 9 Internal USB connector 10 Lithium battery 11 Connectors for external devices 12 I O riser connector 13 Jumper switch for clearing password 14 Jumper switch for clearing CMOS 15 Internal serial port A 16 PCI Express board slot PCI 1 to 7 from top 16 1 PCI 1 and 2 Hot plug PCI ...

Page 48: ...8 1 7 1 6 1 5 1 4 1 3 1 2 1 1 1 DIMM slot The last digit represents slot number I O Riser Board 1 2 3 4 5 6 1 Mouse connector 2 Keyboard connector 3 Management LAN connector 4 LAN connector 4 5 LAN connector 3 6 Baseboard interface connector ...

Page 49: ...General Description 2 11 SAS Riser Board FRONT REAR 2 5 4 1 3 1 SAS port A 2 SAS port B 3 DIMM connector for RAID 4 RAID activation key 5 Ni MH battery for RAID ...

Page 50: ... LINK feature Intelligent Platform Management Interface IPMI feature Baseboard Management Controller BMC Remote console feature High reliability Self diagnosis Memory mirroring feature Online sparing memory feature Memory monitoring feature single bit error correction double bit error detection Memory processor degradation feature logical isolation of a failed device Bus parity error detection The...

Page 51: ... restriction is imposed except for processor and DIMM 2 N8100 1365F does not support this feature If the power cord is disconnected from the power supply unit immediately after it is connected the event power degraded may not be registered in OS event log and only the event power recovered is registered IMPORTANT The AC power cord provided with the server accepts 100 VAC only Do not use the cord w...

Page 52: ...ce such as a magnetic tape drive Available Devices The 5 inch device slot can contain a single height SCSI device Setting of SCSI ID When connecting the 5 inch device with the optional SCSI controller refer to the manual that comes with the SCSI controller Setting of terminator Set the terminator to OFF ...

Page 53: ...ect Mirror Others Memory capacity displayed on the OS total capacity of physically installed memory capacity for standby memory Memory mirroring feature 1 2 of actually installed memory capacity Enabling the memory mirroring feature does not influence the operations of applications The each feature is automatically disabled when an error message is displayed The following indicates that the memory...

Page 54: ...ped System Board Features The following subsections describe the system board major components Processor The processor board accommodates one to four Intel Xeon Processor 7300 7200 series in the FC PGA2 package DIMM Memory To install or remove the DIMM remove the memory board first One memory board is factory installed in the server Up to four memory boards 128GB at the maximum can be installed in...

Page 55: ... cache memory Battery backup cache memory option Network Interface Controllers NOTE To ensure EMC product regulation compliance the system must be used with shielded LAN cables The base board includes Intel 82563EB Physical Layer Transceiver PHY and I O riser card includes Intel 82575EB Network Interface Controller NIC The both chips support the following features Two channels of 10Base T 100Base ...

Page 56: ... system management watchdog timer Monitoring of the periodic SMI timer Remote management by using Web browser e g resetting the server power on off viewing System Event Log SEL Remote KVM and remote device features A separately priced remote management license is required Remote management via LAN WAN by using NEC DianaScope and centralized management of several systems For more information about ...

Page 57: ...ed To enable this feature you must select Enabled for Wake On LAN PME in the Advanced Chipset Control of the Advanced menu of the BIOS setup utility SETUP See Chapter 4 The remote power on feature is not available in the following cases Press the POWER SLEEP switch once to start the OS and turn off the server in an appropriate procedure Abnormal previous system shut down No power supply to the ser...

Page 58: ... Software Locks via the System Setup Utility The BIOS SETUP Utility provides a number of security features to prevent unauthorized or accidental access to the system Once the security measures are enabled access to the system is allowed only after the user enters the correct password s For example Enable the keyboard lockout timer so that the server requires a password to reactivate the keyboard a...

Page 59: ...rver See Chapter 6 To create the drivers disks Use this function to create the OEM Disk which uses at the Windows manual installation See Chapter 6 To update the BIOS Use this function to update the system BIOS or firmware of the server See Chapter 6 To update the Windows System Update the system in Autorun Menu updates the several resources of the Windows See Chapter 6 To install the applications...

Page 60: ...k your service representative for details Maintenance Tools The Maintenance Tools is used for maintenance and fault analysis of the server This tool is usually used by the service representative See Chapter 7 for details System Diagnostic Utility The system diagnostic utility contained in the NEC EXPRESSBUILDER is useful to detect the hardware failures See Chapter 7 for details NEC DianaScope The ...

Page 61: ... to the DVD ROM drive or installing or removing a hard disk drive on or from the 2 5 inch hard disk drive bay or removing the top cover first remove the front bezel IMPORTANT The front bezel can be opened only when you unlock it by using the attached security key 1 Insert the attached security key into the key slot and turn the key to the front bezel side with it pressed lightly to release the loc...

Page 62: ...e such as a UPS Uninterruptive Power Supply make sure that the power control device is powered If the power cord is connected to the server an initial diagnosis of the hardware starts The POWER SLEEP switch does not work while in diagnosis Wait for about 30 seconds then press the POWER SLEEP switch Do not turn off the server until characters following the NEC logo appear on the screen The time unt...

Page 63: ...nt of the server to place the server in the power saving mode The POWER SLEEP LED blinks In the power saving mode the server retains the memory data and the status of the previous operations To resume the original state press the POWER SLEEP switch It may take a little time to resume the original state NOTE The operational level in the power saving mode depends on the OS in use Available in Window...

Page 64: ... display unit during POST Pressing Esc allows the information on the execution of POST to be displayed NOTE The information on the result of diagnosis by POST can be displayed from the start without the depression of Esc on the BIOS Setup menu If you desire it change the setting of Boot time Diagnosis Screen on Advanced of the BIOS SETUP to Enabled It may not always necessary to check the result o...

Page 65: ...e about a minute to display the proper information on the screen at rebooting 2 If your server has some option boards such as RAID Controller installed POST displays the message prompting the start of the BIOS setup utility for the option board Refer to the manual that comes with the option board for details When you press Ctrl and any other key at the same time to start the setup utility of the o...

Page 66: ...d RAID Controller MegaRAID ROMB has factory installed battery See Chapter 8 for error messages related to the battery See also Battery for Onboard RAID Controller MegaRAID ROMB in Chapter 4 5 Displays the message notifying you of the detection of the processor and the connected keyboard and mouse 6 Displays any of the following messages Pattern 1 Press F2 to enter SETUP or F12 to Network Pattern 2...

Page 67: ... the network boot F1 If message Press F1 to resume appears an error is detected during POST See Error messages during POST for the information on the messages and the proper actions against the errors If an error message appears pressing F1 allows the BIOS setup utility to be started 7 When a password is set in the BIOS setup utility SETUP the screen prompting you to enter the password appears aft...

Page 68: ...messages are useful information for maintenance Power Off Follow the procedure below to power off the server If the power cord of the server is connected to a UPS refer to the manual that comes with the UPS or the manual for the application that controls the UPS IMPORTANT Always allow POST to complete before turning off the server 1 Shut down the OS 2 Press the POWER SLEEP switch on the front of t...

Page 69: ...ions to use the server safely Failure to follow these instructions may cause a fire personal injury or property damage See pages 1 3 to 1 8 for details Do not leave the tray ejected from the DVD ROM drive Setting Removing the CD DVD ROM 1 Confirm that the power of the server is on with the POWER SLEEP LED being lit before setting the CD DVD ROM on the DVD ROM drive 2 Press the media tray eject but...

Page 70: ...etting a CD DVD ROM set it again correctly To take out the media from the DVD ROM drive press the CD DVD tray eject button in the similar way in setting the CD DVD ROM to make the tray go out If the access LED is lit in orange the CD DVD ROM is being accessed and CD DVD tray eject button is disabled Some OS has a command to eject a tray After taking out the CD DVD ROM return the tray into the driv...

Page 71: ... approximately 1 2 mm in diameter and 100 mm in length a straightened large paper clip will make a substitute into the emergency hole on the upper front of the DVD ROM drive and gently push it in until the tray is ejected IMPORTANT Do not use a toothpick or plastic stick that is easy to break If the above procedure does not let you take out the CD DVD ROM contact your service representative 3 Hold...

Page 72: ...o not scratch the CD DVD ROM or write anything directly on it with a pencil or ball point pen Keep the CD DVD ROM away from cigarette smoke Do not leave the CD DVD ROM in a high temperature place e g place exposed to direct sunlight or close to a heater When dust or fingerprints are attached on the CD DVD ROM wipe the CD DVD ROM from its center to edge with a dry soft cloth slowly and gently Use t...

Page 73: ...Chapter 3 Setting Up Your Server This chapter describes how to set up your server appropriate for your system on a step by step basis ...

Page 74: ...he power cord to the server Turning on the server Power on the server to start software setups Setups depend on the optional internal devices installed and the peripheral devices connected Installing the operating system Install an operating system to the server See Chapter 5 Installing the utilities Install the utilities in the provided NEC EXPRESSBUILDER DVD See Chapter 6 Making backup copies of...

Page 75: ...t carry or install the server only by a single person Do not install the server where the load may be concentrated on a specific point Do not install any component on the server only by a single person Do not pull out a device from the rack if the rack is unstable Do not provide the wiring exceeding the rating power IMPORTANT Increase in temperature within rack and air flow If more than one server...

Page 76: ...server 100 to 120 Vac 200 to 240 Vac parallel bi polar wall power outlet with the ground line Wall outlet to connect the supplied power cord Room that satisfies the following conditions for operation Temperature 10 to 35ºC Humidity 20 to 80 no condensation It is recommended that the server should be used in a room where temperature is in the range between 15 to 25ºC 1 m 1 m 1 m 1 m ...

Page 77: ...at is generating intense magnetic fields such as a TV radio broadcast communication antenna power transmission wire and electromagnetic crane If unavoidable contact your service representative to request proper shielding Locate the rack where the power cord of the server must be connected to an AC outlet that shares other devices with large power consumption Locate the rack next to equipment that ...

Page 78: ...sonal injury See pages 1 3 to 1 8 for details Do not use any rack which does not conform to the relevant standard Disconnect the power cord s before installing or removing the server CAUTION Observe the following instructions to use the server safely Failure to follow these instructions may cause a fire personal injury or property damage See pages 1 3 to 1 8 for details Do not leave more than one ...

Page 79: ...re provided to install the server on the rack 3 2 1 4 6 5 8 7 No Item Q ty Remarks 1 Front bezel 1 2 Slide rail assembly L 1 L is stamped on the rail 3 Slide rail assembly R 1 R is stamped on the rail 4 Cable arm 1 5 Arm stopper 1 6 Tie wrap 10 25 cm long 7 Screw A 4 Two are for spare 8 Screw B 2 ...

Page 80: ...unt system Installation Procedure Install the server on the rack in the following procedure IMPORTANT You cannot install the server into N8540 28F 29F 38F NEC rack 1 Define the position height at which the server is installed The server has 4U high The bottom of the rail aligns with the bottom of server Template Rear Template Front ...

Page 81: ...ng Up Your Server 3 9 2 Make sure that the black lever surely locks the components If not lock them NOTE There are four levers to secure the components Make sure that all levers lock the components securely ...

Page 82: ... has different shapes in its left and right side Make sure the stamp on the rail Front L Front R The front and rear supports of the rack have rectangular holes for screw fastening For the NEC rack round stamps are provided in 1U As shown in the figure locate the slide rail assembly so that a stamp is positioned at the tip of slide rail assembly lower side The rail bracket has 3U high Make sure tha...

Page 83: ... the rack properly and the four screw holes of the rail can be seen through the mating rectangular holes of the rack Check that the slide rail assembly is located to the level 5 Install the other slide rail assembly on the opposite side of the rack in the same procedure as that described by steps 2 to 4 above NOTE Make sure that the slide rail assembly is installed at the same level as the other s...

Page 84: ...y by two or less persons Do not pinch your fingers with mechanical component Do not push the release lever with fingers Pull the inner rail and install it so that its cutout engages with the projection on the side of the server IMPORTANT The center cutout has locking mechanism Make sure that it is surely locked Mating portion Locking lever At the first installation you may feel strong friction in ...

Page 85: ... the inner rail to the right side viewed from rear of the server NOTE Install the cable arm so that its protrusions align with holes on the inner rail 8 Install the other side of cable arm to the outer rail at the right side viewed from rear of the server ...

Page 86: ...h the server into the rack once to check the installation position To push the server into the rack lift green release levers at both sides of the rail to unlatch the server Pay strict attention to your fingers not to be caught IMPORTANT Push each release lever using a screwdriver or a similar tool Pushing a release lever with your fingers may cause the fingers to be caught and thus injured Two re...

Page 87: ...firm that the slides move smoothly 11 Connect the power cord and interface cables NOTE Before connecting cables be sure to read precautions given in Connecting Peripheral Devices 12 Secure the server to the rack with two thumb nuts Screws 13 Install the front bezel Now the installation is completed ...

Page 88: ... finger with mechanical components Note high temperature Do not pull out a device from the rack if the rack is unstable Do not leave more than one device being pulled out from the rack 1 After making sure that the server is off powered remove the power cords and all interface cables from the server 2 Release the security lock and remove the front bezel Frame Tabs Unlock Lock 3 Remove two screws A ...

Page 89: ...ease lever IMPORTANT Push each release lever using a screwdriver or a similar tool Pushing a release lever with your fingers may cause the fingers to be caught and thus injured Pull out the server slowly with its bottom supported by more than one person See the Installation procedure when the mechanical components of the rack are removed also ...

Page 90: ...th the power cord of the NEC Express Server plugged to a power source Do not use any unauthorized interface cable IMPORTANT Power off the server and a peripheral device before connection Connecting a powered peripheral device to the powered server will cause malfunctions and failures excluding the USB device To connect a third party peripheral device or interface cable to the server consult with y...

Page 91: ...cted via a hub Hub multiport repeater 100BASE TX 10BASE T For 100 VAC power use the parallel bi polar wall power outlet with the ground line Finally connect the provided power cord to the receptacle Device with the serial interface e g modem management PC Direct connection to the leased line is prohibited If connecting the server to UPS see the explanation below Management PC Device with USB inter...

Page 92: ...ug in the keyboard and mouse with Δ on the connector upward Secure the power cord firmly with the tie wrap attached to the power supply unit Form the cables so that they will not bump the rack door or the guide rails on the sides of the rack Form the power cord so that it will slack slightly at around the AC inlet of the server This is to prevent the cord from coming off when the server is pulled ...

Page 93: ...s to use the server safely Failure to follow these instructions may cause a fire personal injury or property damage See pages 1 3 to 1 8 for details Do not plug the power cord in to an improper power source Do not connect the power cord to an outlet that has an illegal number of connections Insert the power plug into the outlet as far as it goes Use the authorized power cord only 1 Plug the provid...

Page 94: ...B Connector for TVSS device Outlet socket Input breaker Option slot Reset button for overload prevention Computer interface port Input connector NEMAL5 30P Voltage sensitivity setting button When the power cord from the server to a UPS change the BIOS setup of the server to link with power supply from the UPS Change a parameter for AC LINK under the Server menu of the BIOS SETUP utility See Chapte...

Page 95: ... peripheral devices require setups before proceeding to the next step To use the server with no optional devices installed besides the graphic board install a desired OS to the server 1 Make sure that the floppy disk drive contains no floppy disk and the DVD ROM drive contains no bootable CD DVD ROM 2 Press the POWER SLEEP switch NOTES If the power cord is connected to the power control unit such ...

Page 96: ...r troubleshooting information During memory test the POST displays the amount of memory it was able to access and test Depending on the amount of installed memory it may take several minutes to complete the memory test NOTE The factory set is defined to hide the POST screen with the NEC logo screen You can always change the NEC logo screen to the POST screen by pressing Esc To change the start up ...

Page 97: ... for installing the Operating system IMPORTANT Before installing the operating system adjust the system date and time by using the BIOS setup utility SETUP See Chapter 4 detail INSTALLING UTILITIES Install the utilities that come with the server See Chapter 6 for details ...

Page 98: ... the system setup Without the backup data you will not be able to recover the information You can save the information by the following process 1 Insert the NEC EXPRESSBUILDER DVD into the DVD ROM drive and reboot the system 2 Select Maintenance Tools Normal mode 3 Select English 4 Select Maintenance Utility 5 Select System Information Management 6 Insert a floppy disk into the floppy disk drive 7...

Page 99: ... use the SETUP utility in most cases However you might wish to use the SETUP utility in the cases described below IMPORTANT The SETUP utility is intended for system administrator use only The SETUP utility allows you to set a password The server is provided with two levels of password Supervisor and User With the Supervisor password you can view and change all system parameters of the SETUP utilit...

Page 100: ...d message varies depending on the device status 2 Press F2 to start the SETUP utility and display its Main menu If you have previously set a password with the SETUP utility the password entry screen appears Enter the password Up to three password entries will be accepted If you fail to enter the password correctly for three consecutive times the server halts You can no longer proceed Power off the...

Page 101: ...y selected Cursor Selects the Main Advanced Security System Hardware Boot or Exit menu and Changes the value parameter of the selected item When a submenu option an option preceded by Æ is selected these keys are disabled Enter Press Enter to select determine parameters Esc Displays the previous screen F1 Press F1 when you need help on SETUP operations The help screen for SETUP operations appears ...

Page 102: ...rned on Wake On Lan PME feature is enabled regardless of BIOS settings UPS To link power supply with the UPS To power on the server when power is supply from the UPS Select Server AC LINK Power On To keep the server off powered even when power is supplied from the UPS if the POWER switch was used to power off Select Server AC LINK Last State To keep the server off powered even when power is suppli...

Page 103: ...ck the status indications The on screen DIMM socket locations on the memory board are associated as shown in the following figure To clear the memory DIMM board error information Select Advanced Memory Configuration Memory Retest Yes and reboot DIMM 8 DIMM 7 DIMM 6 DIMM 5 DIMM 4 DIMM 3 DIMM 2 DIMM 1 To enable the memory mirroring feature Select Advanced Memory Configuration Memory RAS Feature and ...

Page 104: ...sor status Select Main Processor Settings and check the status indications The on screen processor numbers and socket locations on the base board are associated as shown in the following figure To clear the processor error information Select Main Processor Settings Processor Retest Yes and reboot and reboot Processor 1 Processor 2 Processor 3 Processor 4 ...

Page 105: ... Inhibit Enabled To enable Select Security Power Switch Inhibit Disabled IMPORTANT Enabling Power Switch Inhibit disables forced shutdown see Chapter 8 as well as power on off using the POWER switch External Devices To set up external devices Select Advanced Peripheral Configuration and set up each device Internal Devices To set up internal PCI devices of the server Select Advanced PCI Configurati...

Page 106: ...r 2ch Minimum N8104 126 1000Base T Adapter Minimum Saving the Configuration Data To save the BIOS configuration data Select Exit Exit Saving Changes or Save Changes To discard changes to the BIOS configuration data Select Exit Exit Discarding Changes or Discard Changes To resume the default BIOS configuration data may differ from factory set value Select Exit Load Setup Defaults To save the curren...

Page 107: ... the Main menu appears first To display a submenu position the cursor on a selection that has a submenu preceded by symbol Æ and press Enter The items which can be set on the Main menu screen and their functions are described below Option Parameter Description Your Setting System Time HH MM SS Set the time System Date MM DD YYYY Set the date SATA Port 1 Displays the information on the device conne...

Page 108: ...the processor is defected by BMC Not Installed indicates that the processor is not installed Display only Processor 1 4 L2 Cache Indicates the L2 cache of processor Execute Disable Bit Enabled Disabled Disables or enables the Execute Disable Bit of the processor Intel SpeedStep R Technology Disabled Enabled Disables or enables the enhanced Speed Step technology of Intel processor This menu appears...

Page 109: ...tion Technology is enabled or disabled If the parameter is changed the DC power of the system must be turned off Select Exit Exit Saving Changes and restart the system Then turn off the DC power on POST screen Hardware Prefetcher Enabled Disabled Disables or enables the Hardware Prefetcher of the processor Adjacent Cache Line Prefetch Disabled Enabled Disables or enables the Adjacent Cache Line Pr...

Page 110: ...ay to be switched to the POST execution screen The Boot time Diagnostic Screen is automatically enabled if the Console Redirection is enabled Reset Configuration Data No Yes Select Yes to clear the extended system configuration data area system information stored by POST The parameter is changed to No after the system is booted NumLock On Off Specify whether the numlock is enabled or disabled on b...

Page 111: ...re replaced Extended RAM Step 1MB 1KB Every Location Disabled 1MB indicates that the memory test is done in the unit of 1MB 1KB indicates that the memory test is done in the unit of 1KB Every Location indicates that every memory device is tested Disabled indicates that only memory initialization is done Online Spare Memory Disabled Enabled Selectable when the Online Spare Memory can be configured ...

Page 112: ...ption Your Setting DIMM 1 8 Status Normal Not Installed Disabled Indicates the current memory status for each memory board Normal indicates that the memory devices operate normally Not Installed indicates that no memory devices are installed Display only Disabled indicates that one or more memory devices are defected For the DIMM socket associated with the DIMM number on this menu see page 4 5 Fac...

Page 113: ... table blow for the items Option Parameter Description Your Setting PCI Slot 1 7 Option ROM Enabled Disabled Disables enables the Option ROM BIOS on the PCI bus Factory set IMPORTANT If you want to boot the OS contained in the internal hard disk drive when any of PCI slots 1 through 7 contains a PCI card the parameter for PCI Slot x Option ROM x slot containing the PCI card must be set to Disabled...

Page 114: ...ur Setting Reserving memory space for PHP Disabled Minimum Middle Maximum Determines memory space at every empty slot for PHP PCI Hot plug Reserved memory space is Disabled None Minimum 6 2 4 MB Middle 48 16 32 MB Maximum 256 192 64 MB Factory set NOTE The bus number of PCI slot varies depending on whether this parameter is set to Disabled or others Pay attention when you need to setup the program...

Page 115: ...tion submenu shows the screen similar to the one shown below Shown below is the one when Onboard SAS is selected See the table blow for the items Option Parameter Description Your Setting Option ROM Scan LAN 1 4 Option ROM Scan Enabled Disabled Specify whether the expansion of BIOS of onboard controller is enabled or disabled Factory set ...

Page 116: ... shows the following screen See the table below for the items IMPORTANT Note that the interrupt and or base I O address are not overlapped with others If the value set for the interrupt or base I O address is used in another resource the yellow asterisk appears Reset any item with the yellow asterisk properly ...

Page 117: ...Address 3F8 2F8 3E8 2E8 Selects the base address and interrupt IRQ for serial port B These menus are displayed when the Serial port B is enabled Interrupt IRQ 3 IRQ 4 USB 2 0 Controller Disabled Enabled Specify whether the USB 2 0 controller is enabled or disabled Legacy USB Support Disabled Enabled Specify whether the USB keyboard is made available in OS which does not support USB formally Serial...

Page 118: ...HPET feature Intel R I OAT Enabled Disabled Specify whether the Intel R I O Acceleration Technology is enabled or disabled Wake On LAN PME Enabled Disabled Specify whether the remote power on function through network is enabled or disabled Wake On Ring Disabled Enabled Specify whether the remote power on function through a serial port is enabled or disabled Wake On RTC Alarm Disabled Enabled Speci...

Page 119: ...Password is registered If you press Enter with the selection of Set Supervisor Password such a screen as shown below appears Specify the Supervisor passwords on the dialog box Enter each of the passwords with up to seven characters including alphanumerics and symbols After the Supervisor password has been registered specify the User password in the similar way IMPORTANT Set the passwords only afte...

Page 120: ... This item becomes accessible after the User password is registered Fixed disk boot sector Normal Write Protect Prevents data from being written to hard disk drives Power Switch Inhibit Disabled Enabled Specify whether the power switch is enabled or disabled If this item is set to Enabled the power cannot be turned off by using the POWER SLEEP switch including the forced shutdown The system cannot...

Page 121: ...sted Platform Module is enabled or disabled Current TPM State This menu appears only when Enabled is selected in TPM Support Indicates the TPM State currently being set Display only Change TPM State No Change Enable Activate Deactivate Disable Clear This menu appears only when Enabled is selected in TPM Support Select Enable Activate to use the TPM features If you change parameter for this item a ...

Page 122: ...ge to change TPM State a confirmation screen as shown below appears at the end of POST after restarting the system Select Execute on the confirmation screen to determine the change you have made When Enable Activate is selected When Deactivate Disable is selected When Clear is selected ...

Page 123: ...e below for the items Option Parameter Description Your Setting Assert NMI on PERR Disabled Enabled Indicates whether PCI PERR is supported or not If this item is set Enabled the system offers an error through the NMI when an error occurred Assert NMI on SERR Disabled Enabled Indicates whether PCI SERR is supported or not If this item is set Enabled the system offers an error through the NMI when ...

Page 124: ...dicates whether the temperature sensor monitoring function is enabled or disabled BMC IRQ Disabled IRQ 11 Indicates the IRQ of the BMC interrupt Post Error Pause Disabled Enabled Indicates whether POST is aborted once at the end of POST if an error occurs during the execution of POST AC LINK Stay Off Last State Power On Indicates the AC LINK function Shows the state of the power of the server Powe...

Page 125: ...em Serial Chassis Part Indicates the chassis information Display only Chassis Serial Onboard LAN 1 4 MAC Address Indicates the MAC address for each LAN controller Management LAN MAC Address Indicates the MAC address for management LAN BMC Device ID Indicates the BMC Baseboard Management Controller information Display only BMC Device Revision BMC Firmware Revision SDR Revision Indicates the revisio...

Page 126: ...tion submenu is used as address and interrupt Baud Rate 9600 19 2K 38 4K 57 6K 115 2K Specify the baud rate used for the interface with successive hardware consoles Flow Control None XON XOFF CTS RTS CTS RTS CD Specify the flow control method Terminal Type PC ANSI VT100 VT UTF8 Specify the console type Continue Redirection after POST Disabled Enabled Specify whether the console redirection feature...

Page 127: ... is disabled IP Address 192 168 001 001 If DHCP is not used to automatically obtain an IP address enter the BMC s IP address If DHCP has been used an automatically obtained IP address will appear Subnet Mask 255 255 255 000 If DHCP is not used to automatically obtain a subnet mask IP address enter the subnet mask of your management LAN If DHCP has been used an automatically obtained subnet mask IP...

Page 128: ...t communication SSH Disabled Enabled Set to Enabled to use SSH communication as a command line interface SSH Port Number 22 Specify the TCP port number to be used for SSH communication Clear BMC Configuration Enter Press Enter and select Yes to initialize the BMC configuration Factory set IMPORTANT Notes on performing Clear BMC Configuration Executing Load Setup Defaults in BIOS SETUP utility does...

Page 129: ...cting Event Log Configuration on the Server menu and pressing Enter shows the following screen See the table below for the items Option Parameter Description Your Setting Clear All Event Log Press Enter and select Yes to clear the system event log Factory set ...

Page 130: ...ation of Server menu shows the following screen Shown above is an example of system event log Use Home or End to view the newer or older system event logs recorded NOTE If a log of event logs are recorded in the system it takes about two minutes at the longest until they are displayed on the screen ...

Page 131: ...n the order set in this menu on booting Finding the boot software the server starts the software The priority of the boot devices can be changed by using the and keys Move the cursor to the desired device with the or key and change the priority with the or key IMPORTANT To boot NEC EXPRESSBUILDER set the priority of the devices as shown in the figure above ...

Page 132: ...saved in CMOS non volatile memory Then the server automatically reboots the system Exit Discarding Changes Select this item to terminate SETUP without saving the newly selected information in CMOS non volatile memory Selecting Yes allows SETUP to be terminated without storage of the modified information If the setting value is modified the confirmation screen will appear Selecting No allows SETUP ...

Page 133: ...fined SETUP defaults NOTE Executing Save Custom Defaults Load Custom Defaults does not save the settings you have made in BMC LAN Configuration menu Discard Changes Select this item to return the values modified currently to the previous values before saving the values to CMOS Selecting Discard Changes causes the confirmation screen to appear Select Yes to discard the newly selected information an...

Page 134: ... collectively In actual RAID can configure more than one HDDs as a single array disk group to operate the HDDs effectively This can bring higher performance than a single HDD of a large capacity The Onboard RAID Controller MegaRAID ROMB has a feature to divide a single disk group into several logical drives The Onboard RAID Controller MegaRAID ROMB recognizes these virtual disks as if it were a si...

Page 135: ...ow RAID level Number of required HDDs Min Max RAID 0 1 8 RAID 1 2 2 RAID 5 3 8 RAID 6 3 8 RAID 10 4 8 RAID 50 6 8 NOTE For details of the RAID levels see RAID Levels described later in this chapter Disk Group A disk group is configured with more than one HDDs The allowable number of disk groups is equal to the number of HDDs The figure below shows a sample configuration The three HDDs are connecte...

Page 136: ... 16 GB VD0 1 20GB VD0 2 20GB VD0 3 20GB VD0 RAID5 40 GB VD1 RAID5 32 GB Parity The parity means redundant data A single set of redundant data is created from the data saved in more than one HDD The created redundant data is used for data recovery when a HDD is defected Hot Swap The hot swap enables a HDD to be removed or replaced under system operation Hot Spare The hot spare is prepared as an aux...

Page 137: ...Two HDDs required Capacity capacity of single HDD RAID5 Striping of both data and redundant data Yes Three or more HDDs required Capacity capacity of single HDD number of HDDs 1 RAID6 Striping of both data and redundant data Yes Three or more HDDs required Capacity capacity of single HDD number of HDDs 2 RAID10 Spanning of RAID1 Yes Four or more HDDs required Capacity capacity of single HDD number...

Page 138: ...DD is defected the data saved in the HDD cannot be recovered RAID Controller HDD 1 HDD 2 Stripe 1 HDD 3 Stripe 4 Stripe 2 Stripe 5 Stripe 3 Stripe 6 RAID1 In the RAID1 level data saved in a HDD is written to another HDD without change The mode is called mirroring When data is written onto a single HDD the same data is written onto another HDD If either of the HDDs is defected the other HDD contain...

Page 139: ... Stripe 5 Parity 1 2 Stripe 3 Stripe 6 Stripe 1 Stripe 4 Parity 5 6 RAID6 A RAID 6 extends RAID 5 by adding an additional parity block Q created by different calculation method such as weighting by some factor thus it uses block level striping with two parity blocks distributed across all member disks This mode is called striping with duplex and distributed parity Accordingly the total capacity as...

Page 140: ...e 4 Stripe 5 Stripe 5 Stripe 6 HDD 4 Stripe 2 Stripe 4 Stripe 6 RAID1 RAID1 RAID10 RAID50 Data is distributed to HDDs by striping with distributed parity and then written onto HDDs by striping Owing to this feature high disk access performance of RAID0 and in addition high reliability of RAID5 can be achieved RAID Controller HDD 1 HDD 2 Stripe 1 HDD 3 Stripe 6 Stripe 2 Parity 5 6 Parity 1 2 Stripe...

Page 141: ...out use of any utility such as Universal RAID Utility The auto rebuild includes two types as follows Standby rebuild Automatic rebuild by using hot spares In the configuration including hot spares the rebuild is performed automatically if a HDD assigned to a virtual disk is defected Hot swap rebuild Automatic rebuild by hot swapping defected HDD IMPORTANT Note the following for the rebuild The HDD...

Page 142: ...ange settings of Patrol Read use Universal RAID Utility If the system is restarted while running Patrol Read Patrol Read resumes from that point Consistency Check The Consistency Check is used to check consistency among virtual drives It is available for redundant virtual drives except for RAID0 It is also available for host spare Consistency Check can be performed through WebBIOS or Universal RAI...

Page 143: ...ed and completed normally before executing Background Initialize for RAID5 only Yes is specified for Disable BGI in VD Definition Virtual disk is in degraded or offline state Background Initialize is performed if the virtual disk of RAID6 is partially degraded The Background Initialize is executed again if any of the following cases occurred in the virtual disk on which the Background Initialize h...

Page 144: ...tion Description RAID level Number of HDDs RAID level Number of HDDs RAID0 x RAID0 x α Capacity increased equivalent to α HDDs RAID0 1 RAID1 2 Capacity remains unchanged RAID0 x RAID5 x α Capacity increased equivalent to α 1 HDDs RAID0 x RAID6 x α α 2 or more Capacity increased equivalent to α 2 HDDs RAID1 2 RAID0 2 α Capacity increased equivalent to α 1 HDDs RAID1 2 RAID5 2 α Capacity increased e...

Page 145: ...virtual disk then execute Reconstruction During Reconstruction do not shutdown or reboot the server If the server is shutdown by an unforeseen accident such as power interruption turn on the power again as soon as possible The Reconstruction is automatically restarted In some configuration Background Initialize may start automatically upon completion of Reconstruction Ex Migration with addition fo...

Page 146: ... drive called HDD hereafter Indication of HDD allocation status Creation of virtual disk Setting of RAID level Setting of Stripe Block size Setting of Read Policy Write Policy IO Policy Indication of configuration information and status of virtual disk Removal of virtual disk Clearing of configuration Execution of initialization Execution of Consistency Check Execution of manual rebuild Execution ...

Page 147: ...ws WebBIOS Enclosure number and Slot number shown in Physical Drives box X X X shown in Physical Drives box represents Connector number Enclosure number Slot number With this server the Connector number is not supported thus it is always indicated as The Enclosure Number is always 1 The Slot number 0 to 7 represents a slot number of 2 5 inch hard disk drive bay Universal RAID Utility Enclosure num...

Page 148: ...BIOS POST screen image with no virtual disk assigned LSI MegaRAID SAS MFI BIOS Version XXXX Build MMM DD YYYY Copyright c 2007 LSI Corporation HA X Bus X Dev X MegaRAID SAS PCI Express TM ROMB FW package X X X XXXX 0 Logical Drive s found on the host adapter 0 Logical Drive s handled by BIOS Press Ctrl H for WebBIOS IMPORTANT Do not press unnecessary key such as Pause during POST ...

Page 149: ...Configuring Your Server 4 51 Main Menu Shown below is Adapter Selection screen that appears first on WebBIOS Select a controller to operate WebBIOS and click Start ...

Page 150: ...ears IMPORTANT X X X shown in Physical Drives box represents Connector number Enclosure number Slot number With this server the Connector number is not supported thus it is always indicated as The Enclosure number is always 1 The Slot number 0 to 7 represents a slot number of 2 5 inch hard disk drive bay ...

Page 151: ...onfiguring Your Server 4 53 Adapter Properties When you click Adapter Properties on WebBIOS Top Menu the configuration information is displayed Click Next to see the detailed settings of this controller ...

Page 152: ...4 54 Configuring Your Server The detailed settings is continued to the next page Click Next to view more information ...

Page 153: ...ate 30 Recommended value 30 Permitted Adapter BIOS Enabled Disabled Prohibited Coercion Mode None 128MB way 1GB way Prohibited PDF Interval 300 Prohibited Alarm Control Disabled Enabled Silence Disabled Does not issue an alarm Prohibited 2 Cache Flush Interval 4 Prohibited Spinup Drive Count 2 Prohibited Spinup Delay 12 Prohibited StopOnError Disabled Enabled Prohibited Stop CC On Error No Yes Spe...

Page 154: ...resent opens the Battery Status screen as shown below IMPORTANT You cannot change values for Auto Learn Period Next Learn Time and Learn Delay Interval NOTES Status field shows Charging when the battery is in charged status It shows Discharging when the battery is in discharged status When powering on the server after replaced the battery the Status may not immediately change to Charging In that c...

Page 155: ...cted HDD contains another configuration information Foreign Configuration screen as shown below appears To use the HDD as new one click Clear to clear the configuration information in HDD If you use Universal RAID Utility to configure a RAID system using the newly connected HDD containing another configuration information first clear another configuration information using this Scan Devices featur...

Page 156: ...hen you click Virtual Disks on WebBIOS Top Menu the screen for operating the VD that has already been configured IMPORTANT If no virtual disk exists the upper right column of the screen will be blank Use this menu only when a virtual disk exists ...

Page 157: ...es When you click Physical Disks on WebBIOS Top Menu the screen for operating the physical drive HDD appears IMPORTANT If no physical disk exists the upper right column of the screen will be blank Use this menu only when a physical disk exists ...

Page 158: ...he following procedures to check Physical Drive Properties Shown below is an example to check property of physical drive 0 0 0 1 Click the Physical Drive you want to check 2 Click the checkbox for Properties 3 Click Go The Properties screen as shown below appears ...

Page 159: ...ure is not used in this server Physical View Logical View If the virtual disk has been configured using the RAID Controller DG disk group is displayed on WebBIOS Top Menu Clicking Physical View displays information for HDDs in DG Clicking Logical View displays virtual disk in DG Events The Events screen is used to confirm the system events IMPORTANT The Onboard RAID Controller MegaRAID ROMB does n...

Page 160: ...ur Server Exit When you click Exit on WebBIOS Top Menu a confirmation screen to exit from WebBIOS is displayed Click Yes to exit from WebBIOS The screen as shown below appears when WebBIOS is terminated Restart the server ...

Page 161: ... Menu the screen as shown below appears Select the relevant operation and click Next at lower right of the screen Clear Configuration Allows you to clear existing configuration New Configuration Clears the existing configuration and creates a new VD If you have any existing data in the earlier defined virtual disk the data will be lost Add Configuration Retains the old configuration and then adds ...

Page 162: ...on Allows you to define all aspects of the configuration RAID level size and others Auto Configuration with Redundancy Automatically creates redundant virtual disk Auto Configuration without Redundancy Automatically creates non redundant virtual disk IMPORTANT The Onboard RAID Controller MegaRAID ROMB supports Custom Configuration only ...

Page 163: ...Configuring Your Server 4 65 Use this menu to define several physical drives PD as a disk group DG ...

Page 164: ... Disk Group hold Ctrl while selecting physical drives HDDs in DG 2 Upon completion of selection click Add to Array at the lower left of the screen 3 A new DG is defined in the Disk Groups frame To define the new DG click Accept DG at the lower right of the screen ...

Page 165: ...Configuring Your Server 4 67 4 After the DG has been defined click Next at the lower right of the screen 5 Then the Span Definition screen appears ...

Page 166: ...he lower right of the screen IMPORTANT To configure RAID0 1 5 or 6 perform Span Definition to a single DG only If you need to perform Span Definition to several DGs define VD for the first DG then select the next DG to define VD To configure RAID10 or 50 select several DGs containing the same number of HDDs for Span Definition Span Definition cannot be performed to DGs containing the different num...

Page 167: ... Define the virtual disk VD in DG that has been created in previous step When DG was defined VD Definition screen is displayed In the Next LD Possible RAID Levels column available RAID levels and maximum size for VD are displayed ...

Page 168: ...t at the lower center of the screen 4 If you want to define another VD click Back and repeat steps starting from Span Definition screen 5 Upon completion of VD definition click Next IMPORTANT The value shown in Select Size indicates the maximum size allowed for RAID1 or RAID6 You need to specify the maximum size for RAID0 or RAID5 according to Next LD Possible RAID Levels ...

Page 169: ...er right of the screen 8 The confirmation message Save this Configuration appears Click Yes to save the configuration 9 The confirmation message All data on the new Virtual Disks will be lost Want to Initialize appears Normally select Yes 10 Virtual Disks operation screen is displayed If no other operation is required click Home at the lower left of the screen ...

Page 170: ...4 72 Configuring Your Server 11 The WebBIOS Top Menu is displayed Virtual Disk you have created is displayed in the lower right frame of the screen ...

Page 171: ...AN The following explains the sample procedure to configure RAID10 spanning of RAID1 with four HDDs IMPORTANT Do not attempt to configure RAID00 or RAID60 They are not supported 1 Click Configuration Wizard on WebBIOS Top Menu to start Wizard ...

Page 172: ... and spanned 3 Upon completion of selection click Add to Array at the lower right of the screen After making sure that the new DG has defined in Disk Groups frame to the right click Accept DG 4 A new DG is defined in the Disk Groups frame Define another DG in the similar procedures After DGs have been defined click Next at the lower right of the screen ...

Page 173: ...spanning of RAID1 using the two DGs that have been created in previous step When DGs were defined VD Definition screen is displayed 6 Select DG0 from Array With Free Space frame then click Add to SPAN The DG is defined in the Span field to the right ...

Page 174: ...ing Your Server 7 Then select DG1 and click Add to SPAN When the two DGs are defined in the Span field to the right click Next 8 The VD Definition screen is displayed Enter the necessary parameters and click Accept ...

Page 175: ...r 4 77 9 Make sure that both DG0 and DG1 are defined as VD 0 then click Next at the lower right of the screen 10 On the Preview screen make sure the VD is defined correctly then click Accept at the lower right of the screen ...

Page 176: ...0 RAID60 RAID 00 and RAID 60 are not supported Strip Size 8 KB 16 KB 32 KB 64 KB 128 KB 256 KB 512 KB 1024 KB Recommended value 64KB Access Policy RW Read Only Blocked Recommended value RW Read Policy Normal Ahead Adaptive Recommended value Normal Write Policy WBack WThru WBack WriteBack WThru WriteThru WrtThru for BAD BBU Checked Unchecked Select a mode when WriteBack is specified for Write Polic...

Page 177: ...8F additional battery backup is not installed The controller always uses cache memory for writing In this mode the data in cache memory may not be protected from being damaged if the power failure occurs due to charge discharge or defect of the battery Be sure to use UPS when specifying this mode for write policy WThru Write through mode This mode is recommended when N8103 108F additional battery ...

Page 178: ... Click Virtual Disks on WebBIOS Top Menu 3 Select a VD to perform Check Consistency from the upper right frame of Virtual Disks screen 4 Click the checkmark column for Check Consistency from the lower right frame of Virtual Disks screen 5 Make sure that Check Consistency is checked and click Go ...

Page 179: ...l Disks screen 7 Click Home at the lower left of Virtual Disks screen to return to the Top Menu IMPORTANT Click Home while the background task such as Consistency Check Rebuild or Reconstruction is being executed With the progress indication being displayed the background task may be processed at slow rate ...

Page 180: ...Manual Rebuild feature to recover the virtual disk as described below 1 Start WebBIOS Make sure that the status for the replaced HDD is indicated as UNCONF GOOD in the right frame of the Top Menu In the example below the hard disk drive in slot number 2 has been replaced The indication PD Missing from DGx Slot 2 xxxxx MB represents that the PD physical drive having been installed in slot number 2 ...

Page 181: ...enter of the screen 5 When Rebuild Progress is displayed click Home at the lower left of the screen to go back to WebBIOS Top Menu IMPORTANT Click Home while the background task such as Consistency Check Rebuild or Reconstruction is being executed With the progress indication being displayed the background task may be processed at slow rate ...

Page 182: ... RAID5 virtual disk configured with three HDDs and assign a newly added HDD as Hot Spare 1 Start WebBIOS Make sure that the status for the added HDD is indicated as UNCONF GOOD in the right frame of the Top Menu 2 Select 3 0 3 newly connected HDD in Physical Drives 3 The properties for Physical Drive is displayed ...

Page 183: ... the lower center of the screen Global HSP Indicates the Hot Spare available for all DGs Dedicated HSP Indicates the Hot Spare available only for the specific DG You need to specify the target DG NOTE Do not check Enclosure Affinity which defines the hot spare to the specific enclosure This setting is not supported in the system ...

Page 184: ...4 86 Configuring Your Server 5 The status for the newly connected HDD changes to HOTSPARE 6 Click Home at the lower left of the screen to go back to WebBIOS Top Menu ...

Page 185: ... Add a HDD to a RAID5 virtual disk configured with three HDDs to make a RAID5 virtual disk configured with four HDDs 1 Start WebBIOS Make sure that the status for the added HDD is indicated as UNCONF GOOD in the right frame of the Top Menu 2 Select VD 0 already been constructed in Virtual Drives ...

Page 186: ...4 88 Configuring Your Server 3 Setting menu for VD 0 is displayed ...

Page 187: ...a HDD to be added 8 When you finished steps 5 to 7 click Go at the lower right of the screen 9 The progress of reconstruction is displayed on the lower left of the screen Click Home at the lower left of the screen to return to the WebBIOS Top Menu IMPORTANT The capacity of virtual disk may be incorrectly displayed after reconstruction In this case perform Scan Devices from the Top Menu Click Home ...

Page 188: ...in You can see a number of Adapter where Adapter No in Adapter Selection menu Universal RAID Utility manages RAID Controller by a number of 1 origin You can see a number of RAID Controller where Number in the property of RAID Controller on RAID Viewer or RAID Controller X in the property of RAID Controller on raidcmd command Also you can see the number of Adapter managed by WebBIOS where ID in the...

Page 189: ...t number The numbers of physical devices connected to the controller are sorted in ascending order based on ID and assigned with 1 origin number starting from the smallest number The ID is same value of Connected Port shown in Physical Drives Properties box in WebBIOS Enclosure number and Slot number are 1 origin IMPORTANT Note that the slot numbers shown in Physical Drives box of WebBIOS are repr...

Page 190: ... RAID Utility can t set it Universal RAID Utility can set Initialization Priority But LSI MegaRAID SAS PCI EXPRESS ROMB and N8103 90 Disk Array Controller don t have the function of the setting of Initialization Priority Therefore Universal RAID Utility doesn t display Initialization Priority in the property of RAID Controller Also it will fail that you change the Initialization Priority by raidcm...

Page 191: ...ode Adoption of reusable nickel hydrogen battery You can see the status of Battery by Universal RAID Utility See Universal RAID Utility User s Guide included in NEC EXPRESSBUILDER DVD about how to check the status of Battery IMPORTANT Universal RAID Utility indicates that Cache Mode is Write Through while the Battery is being charged or discharged NOTE The Default Write Policy is factory set to Wr...

Page 192: ...r use to keep the pin Placing the clip over any other pins may cause malfunction of the server Do not change any other switch settings Any change may cause the server to fail or malfunction Do not lose the clip To clear passwords or the CMOS data use the jumper switch on the base board of the server The following describe the clearing procedure WARNING Do not disassemble repair or alter the server...

Page 193: ... parameter settings recorded in Step 1 7 Save and exit the SETUP utility Clearing Password 1 Power off the server and unplug the power cord 2 Take the server out from the rack according to Chapter 3 3 Remove the top cover from the server see Chapter 9 4 Move the clip to the password clear position Short circuit pins 1 and 2 to protect the password Short circuit pins 2 and 3 to clear the password 5...

Page 194: ...4 96 Configuring Your Server This page is intentionally left blank ...

Page 195: ...tandard Edition Microsoft Windows Server 2003 Enterprise Edition Microsoft Windows Server 2003 R2 Standard Edition Microsoft Windows Server2003 R2 Enterprise Edition To use the server with the other operating systems described in this section contact your service representative IMPORTANT Before installing the operating system adjust the system date and time by using the BIOS set up utility SETUP S...

Page 196: ...up in order to save or backup parameters for installation If you want to set up the server as before execute the Express Setup with the parameter file you have saved before NOTES If you want to create a parameters file have a blank floppy disk MS DOS 1 44MB format ready When using a floppy disk a USB floppy disk drive is required If you want to use the drivers located on the OEM Disk for Mass Stor...

Page 197: ...allation Confirm these notes before starting the Express Setup About the Windows family This computer supports the following Windows editions Microsoft Windows Server 2003 Standard Edition Microsoft Windows Server 2003 Enterprise Edition hereinafter referred to as Windows Server 2003 Microsoft Windows Server 2003 R2 Standard Edition Microsoft Windows Server 2003 R2 Enterprise Edition hereinafter r...

Page 198: ...ray Controller External SAS HDD About the Hardware Components When you install the Windows Server 2003 Express Setup requires several preparations if this computer uses the following hardware components Installing on the Mirrored Volume If you want to install the Windows Server 2003 on the volume that is mirrored using Disk Management invalidate the mirroring and set back to the basic disk before ...

Page 199: ...tiple logical drive exist Appendix E NOTE If you connect the N8103 90 Disk Array Controller as a data disk clear RAID Controller s configuration information before you perform the Express Setup Re installing to the hard disk drive which has been upgraded to Dynamic Disk You cannot re install Windows Server 2003 with the current partition of the hard disk drive upgraded to Dynamic Disk kept remaine...

Page 200: ...information memory dump The paging file with initial size large enough to store the dump file in the boot drive is required Correct debug information might not be able to be collected due to virtual memory shortage when the paging file is insufficient so set an enough size of the paging file with the entire system The maximum paging file size which can be set on one partition is 4095MB If the abov...

Page 201: ...le size 2 See Chapter 5 and set that debugging information equivalent to the dump file size is to be written to a separate disk If the disk does not have enough free space to enable the dump file size to be written then after installing the system using the Size required for installation Paging file size install an additional new disk Installing the Service Pack When installing Windows Server 2003...

Page 202: ...ameters Step 11 Next Start Express Setup Step 12 Next Do not save parameters RAID Configuration Perform Create the OS partition format Copying Windows driver Copying Selected Application Remove the Floppy Disk and CD DVD ROM from the Drive Insert Windows CD ROM Agree Software License Agreement Insert Service Pack CD ROM When you apply the Service Pack Install OS Automatically Log on Automatically ...

Page 203: ...server 2 Insert the NEC EXPRESSBUILDER DVD into the DVD ROM drive of the server 3 Press the RESET switch or press Ctrl Alt and Delete to reboot from the NEC EXPRESSBUILDER You may also turn off and then on again to reboot the server The system will boot from the DVD ROM and NEC EXPRESSBUILDER starts Select OS installation default from the boot selection menu If you do not hit any key OS installati...

Page 204: ... not load parameters 1 Select Do not load parameters 2 Click Next NOTE If a floppy disk drive is not connected select this item Load parameters 1 Insert the floppy disk containing the parameters file 2 Select Load parameters enter the file path of the parameters file into the text box 3 Click Next ...

Page 205: ...ect Install the Windows 32bit editions from the menu click Next 7 Enter the setting of a virtual disk Enter RAID settings steps are displayed Confirm the parameters modify if necessary and then click Next NOTE You can use only the physical devices that have same model number to configure logical drive ...

Page 206: ...d disk drive If you select Create a new partition at Windows system drive settings the contents of the hard disk will be all deleted If Use existing partitions is selected EXPRESSBUILDER installs the Operating System to the 1st partition 1st partition is deleted The data in the other partition is kept if the system has two or more partitions See the figure below First Partition Deleted Second Part...

Page 207: ...ameters steps are displayed Confirm the parameters modify if necessary and then click Next NOTE Even if you do not input value into Administrator password Confirm password is displayed 10 Enter the setting of the network protocol Enter Network Protocol steps are displayed Confirm the parameters modify if necessary and then click Next ...

Page 208: ...r workgroup name to be used Enter domain and account steps are displayed Confirm the parameters modify if necessary and then click Next 12 Select the installing components Select Windows component steps are displayed Confirm the parameters modify if necessary and then click Next ...

Page 209: ... and then click Next Select the installing applications Setting applications steps ar 14 Save parameters steps are displayed Save the parameters If you want to save the parameters set the free formatted floppy disk Select Save parameters enter the file path of the parameters files into the text box and click Next ...

Page 210: ...gree click No Copy optional Mass Storage Driver module If you install optional Mass Storage Driver the message will be shown Insert CD ROM or floppy di according to the message 17 Remove N message If you proceed the floppy disk drive Insert Windows Server 2003 CD ROM into the DVD R Agree Software License Agreement screen appears 18 Read t IMPORTANT If you do not agree to this agreement the setup t...

Page 211: ...ver 2003 and the specified application will be installed automatically and logon to the system Install and configure the device drivers 20 If you install Microsoft Windows Server 2003 R2 insert Microsoft Windows Server 2003 R2 Standard Edition DISC 2 or Microsoft Windows Server 2003 R2 Enterprise Edition DISC 2 into the DVD ROM drive after the OS installation Hereinafter proceed operations accordi...

Page 212: ...D into the DVD ROM drive 2 The Windows Explorer dialog starts The procedure in the case of the standard start menu Click Start menu and click Windows Explorer The procedure in the case of the classic start menu Click Start menu point to Programs Accessories and click Windows Explorer 3 Run dxsetup exe in the following directory 001 win winnt dotnet dl3 proset win32 The Intel R PROSet InstallShield...

Page 213: ...or network adapter appears 3 Click the Advanced and specify the Link Speed Duplex value the same as the value specified for HUB 4 Click OK on the property dialog box for network adapter When PROSet is installed 1 The Intel PROSet dialog box appears The procedure in the case of the standard start menu Click Start menu point to Control Panel and click Intel PROSet The procedure in the case of the cl...

Page 214: ...ure described in the section Installation of the Optional Network Board Driver In case of utilizing N8104 123A Please refer to the installation manual provided with the board Installation of the Optional Network Board Driver 1 Start Device Manager 2 Click Network adapters and double click Network Adapter Name Network Adapter Name Properties appears NOTE Intel R PRO 1000 is the name of On Board ada...

Page 215: ...ecified as a group of Adaptive Load Balancing ALB can be connected to only Switching Hub When exchange the mother board or option network card make sure to remove the adapter team before exchanges and recreate the adapter team after exchange complete If you want to utilize AFT ALB feature follow the procedure below to setup 1 The Intel R PROSet dialog box appears The procedure in the case of the s...

Page 216: ... automatically The following is the procedure when it is necessary to install manually If you want to utilize optional Graphics Accelerator Driver board follow the document attached to the board to install the driver 1 Insert the NEC EXPRESSBUILDER DVD into the DVD ROM drive 2 Click Start menu point to Programs Accessories and click Windows Explorer 3 Run setup exe in the following directory 001 w...

Page 217: ...he 4GB RAM tuning feature and the Physical Address Extension switch Below is the example on how to add PAE switch to Boot ini file 1 Click Start point to Settings and then click Control Panel 2 In Control Panel double click System 3 Click the Advanced tab and then click Settings under Setup and Recovery 4 Under System Setup click Edit to open Boot ini 5 Add PAE to Operating Systems section in Boot...

Page 218: ...mory Dump The staff of maintenance service representative is in charge of collecting memory dump Customers need only to specify the memory dump If any trouble occur after specifying the process below the message to inform that the system is in short of virtual memory may appear but continue to start the system If you restart the system in such case memory dump may not be stored correctly Follow th...

Page 219: ... Verify the size of the empty space in the debugging information memory dump write destination drive Windows Server 2003 To specify Complete Memory Dump to write the debug information is recommended If the mounted memory size is larger than 2GB Complete Memory Dump cannot be specified so that specify Kernel Memory Dump instead Specify the drive where there is a free area more than the size of the ...

Page 220: ...lick Set IMPORTANT The above mentioned paging file size is recommended for collecting debug information memory dump The paging file with initial size large enough to store the dump file in the boot drive is required Correct debug information might not be able to be collected due to virtual memory shortage when the paging file is insufficient so set an enough size of the paging file with the entire...

Page 221: ...ndows dialog box appears 3 Specify the location to store the diagnostic information in the Log File Path box The diagnostic information will be stored with the file name DRWTSN32 LOG NOTE You can not specify network pass Specify the pass on local computer 4 Specify the location of crash dump file in the Crash Dump box NOTE Crash Dump File is a binary file that can be read with Windows Debugger 5 C...

Page 222: ...Remove Windows Component The Windows Components Wizard dialog box appears 4 Click Management and Monitoring Tools and then click Details The Management and Monitoring Tools dialog appears 5 Click to select the Network Monitor Tools check box and then click OK 6 The Windows Components Wizard dialog box appears again so click Next 7 If the setup asks to install the disk insert the OS CD ROM into DVD...

Page 223: ...IMPORTANT If you install Windows Server 2003 CD ROM which contains Service Pack 2 to your system you do not have to apply Service Pack 2 again Updating the System is executed by Express Setup automatically Execute Updating the System in following cases Processor is expanded expanded to single processor to multi processor Modified system configuration Recovered the system using recovery process See...

Page 224: ...ter completing the system setup Without the backup data you will not be able to recover the information You can save the information by the following process 1 Insert the NEC EXPRESSBUILDER DVD into the DVD ROM drive and reboot the system 2 Select Maintenance Tools Normal mode 3 Select English 4 Select Maintenance Utility 5 Select System Information Management 6 Insert a floppy disk into the flopp...

Page 225: ...e supported by NEC EXPRESSBUILDER you have to set as follows 1 Read the manual supplied with the mass storage device before setting the server 2 If the mass storage device is RAID Controller configure the RAID system before running the NEC EXPRESSBUILDER 3 Boot the system from NEC EXPRESSBUILDER DVD 4 a When the dialog of Use Existing Array appears check Skip Creating a Virtual disk b Check Apply ...

Page 226: ...5 32 Installing the Operating System with Express Setup This page is intentionally left blank ...

Page 227: ...Chapter 6 Installing and Using Utilities This section describes how to use the NEC EXPRESSBUILDER DVD that comes with your server and to install the utilities stored on the NEC EXPRESSBUILDER ...

Page 228: ...C EXPRESSBUILDER referred to as EXPRESSBUILDER hereinafter helps you install the Operating system the Management software or use the maintenance utilities When you insert the EXPRESSBUILDER disk into the DVD drive and reboot the system the following menu appears ...

Page 229: ... The configuration with Windows PE 2 0 supports Windows Server 2003 32bit and Windows Vista Business 32 bit x86 but the other operation is not supported You can use the Express Setup see Chapter 5 or the following functions from this menu Create the OEM Disk You can create the Windows OEM Disk to use at the Windows manual setup Load the driver This function is not usually used If you add the new d...

Page 230: ...enance Utility The Maintenance Utility is usually used by the service representative See Chapter 8 BIOS FW Updating You can update the system BIOS by using the floppy disk prepare a 3 5 floppy disk ROM DOS Startup FD The ROM DOS Startup FD is used for starting the ROM DOS system Test and diagnostics This function allows you to diagnose this computer See Chapter 7 ...

Page 231: ...you want to operate this computer via the BIOS redirection the console less function select this item NOTE If you operate this computer via the Remote KVM function select the Maintenance Tools Normal mode The menu s functions are the same as the Maintenance Tools Normal Mode ...

Page 232: ...oft Windows XP Vista or Windows Server 2003 or later Some documents are provided in PDF format Use the Adobe Reader to view or print these documents If the menu does not appear select My computer by using the Explorer and double click the icon of the DVD drive that contains the EXPRESSBUILDER DVD Some menu items are grayed out when the logon user does not have the authority of the administrator or...

Page 233: ...ilities automatically except for a few key input to confirm the specification Also you can install the system with the same specification as before when re installing the system We recommend you to create Parameter file to setup the servers from NEC EXPRESSBUILDER When using a floppy disk a USB floppy disk drive is required IMPORTANT You can not create Parameter file for Microsoft Windows Server 2...

Page 234: ... OS installation and creating Parameter file Follow the procedure below IMPORTANT Do not remove EXPRESSBUILDER DVD from drive during a parameter file creation 1 Start the OS 2 Insert the NEC EXPRESSBUILDER DVD into the DVD ROM drive The menu will appear 3 Right click on the screen or left click Setup Windows The menu will appear ...

Page 235: ...Installing and Using Utilities 6 9 4 Click Parameter File Creator Parameter File Creator will appear ...

Page 236: ...and Using Utilities 5 Load Parameters step is displayed Select Do not load parameters from the menu click Next 6 Select the installing Operating System Select Install the Windows 32bit editions from the menu click Next ...

Page 237: ...devices Parameter File Creator displays upper limit that the RAID controller can support The total of The number of physical devices used to create the logical drive and The number of the physical devices specified as the hot spare must not exceed The number of the total physical devices which connected to the target system NOTE You can use only the physical devices that have same model number to ...

Page 238: ...e If you select Create a new partition at Windows system drive settings the contents of the hard disk will be all deleted If Use existing partitions is selected EXPRESSBUILDER installs the Operating System to the 1st partition 1st partition is deleted The data in the other partition is kept if the system has two or more partitions See the figure below First Partition Deleted Second Partition Retai...

Page 239: ...nt license mode Enter basic parameters steps are displayed Confirm the parameters modify if necessary and then click Next IMPORTANT Computer name and User name are required parameters NOTE Even if you do not input value into Administrator password Confirm password zzzzzz is displayed ...

Page 240: ... displayed Confirm the parameters modify if necessary and then click Next NOTE The order of entry in custom setting may differ from the numbering of LAN port 11 Enter the domain or workgroup name to be used Enter domain and account steps are displayed Confirm the parameters modify if necessary and then click Next ...

Page 241: ... components Select Windows component steps are displayed Confirm the parameters modify if necessary and then click Next 13 Select the installing applications Setting applications steps are displayed Confirm the parameters modify if necessary and then click Next ...

Page 242: ... parameters steps are displayed If you want to save the parameters set the free formatted floppy disk Select Save parameters enter the file path of the parameters files into the text box and click Next If not select Do not save parameters 15 Saved to a floppy disk ...

Page 243: ...has been created Click Yes to exit Parameter File Creator NOTES If you modify existing information file parameter file click Load Parameters at Load Parameters screen Refer to help to modify information file If you cancel operation on the way click at the upper right corner of the screen ...

Page 244: ...ftware resources such as operating system information and drivers running on each server Server failures On screen real time displays provide the system administrator with the failure type location cause and suggested corrective action Failure data includes hardware failure information such as system board temperature memory failure crashes and software failure information Performance ESMPRO monit...

Page 245: ...he server See the online documents for details on the functions and installation of NEC DianaScope NOTES One server license is required for each server to be managed remotely by using NEC DianaScope Following server licence is included in this server product UL1198 001E DianaScope Additional Server License 1 ...

Page 246: ...ion procedure and notes on operating Universal RAID Utility Setup with Express Setup You can install Universal RAID Utility with Express Setup contained in NEC EXPRESSBUILDER DVD When you start the Express Setup a dialog to specify an application appears Select Universal RAID Utility on the dialog Manual Setup See the online document Universal RAID Utility User s Guide contained in NEC EXPRESSBUIL...

Page 247: ...e hardware configuration or BIOS configuration select System Information Management and then Save of the Off line Maintenance Utility to make a backup copy of the system information Also make a backup copy of the RAID System configuration data if your system is in the RAID System configuration When your hard disk drives have been auto rebuilt due to a failure it is recommended to make a backup cop...

Page 248: ...e pages 1 3 to 1 8 for details Do not disassemble repair or alter the server Do not look into the DVD ROM drive Do not remove the lithium battery Disconnect the power plug before cleaning with the server CAUTION Observe the following instructions to use the server safely Failure to follow these instructions may cause a fire personal injury or property damage See pages 1 3 to 1 8 for details High t...

Page 249: ...server must be kept dry Do not moisten them with water 1 Make sure that the server is off powered the POWER SLEEP LED goes off 2 Unplug the power cord of the server from a power outlet 3 Wipe off dust from the power cord plug with a dry cloth 4 Soak a soft cloth in neutral detergent that is diluted with cold or lukewarm water and squeeze it firmly 5 Rub off stains on the server with the cloth prep...

Page 250: ...nterior of the server entails powering off the server and removing the left side cover You will need a small vacuum cleaner with plastic tipped nozzle and electrostatic protection computer grade canned air and a small brush for cleaning the interior Follow the procedure below to clean the interior of the server WARNING Unplug all power cords Unplug all power cords before performing any maintenance...

Page 251: ...ove it 4 Take out the ball from the mouse Cover the bottom of the mouse with your hand and turn your hand holding the mouse the mouse is on your palm with the button upward The mouse ball is released onto your palm Mouse ball cover Mouse ball Roller Bottom View 5 Soak a soft cloth in neutral detergent that is diluted with cold or lukewarm water and squeeze it firmly 6 Rub off stains on the mouse b...

Page 252: ... signal side of the CD DVD ROM with your hand 4 Wipe the tray with a dry soft cloth IMPORTANT Do not wipe the lens of the DVD ROM drive Doing so may damage the lens and may cause a malfunction of the drive 5 Press the Eject button or gently push on the tray front to close the tray 6 Wipe the signal side of the CD DVD ROM with a dry soft cloth IMPORTANT Wipe CD DVD ROMs from the center to the outsi...

Page 253: ... and the server in this order 2 Insert the NEC EXPRESSBUILDER DVD supplied with your server into the DVD ROM drive of your server 3 Press Ctrl Alt and Delete to reboot the server from the NEC EXPRESSBUILDER You may also turn off and then on again to reboot the server System boots up displaying Boot Selection menu IMPORTANT An initial selection of the menu is Os installation Os installation starts ...

Page 254: ...ion mode is selected when using it with remote console IMPORTANT An initial selection of the menu is Japanese Japanese starts by the automatic operation when the operation is not done for five seconds after the Language Selection menu is displayed 5 English is selected The tool menu is displayed When you use a local console ...

Page 255: ...MPRO to troubleshoot a problem the Off line Maintenance Utility can be used IMPORTANT The Off line Maintenance Utility is intended for use of your service representative The NEC EXPRESSBUILDER DVD you have created contain a file that describes operation of the utility but do not attempt to use the utility by yourself Contact your service representative and follow instructions Starting the Off line...

Page 256: ...stored Only the authorized personnel is allowed to restore the backup data System Management The parameters of BMC Baseboard Management Controller are set for remote control and alert BIOS FW Updating This menu allows you to update the software module such as BIOS and firmware of the server by using the update disk 3 5 inch floppy disk that is distributed from NEC customer service representative A...

Page 257: ... Even if the rest is selected it does not display it in management PC Starting The following two methods are available to start the server Running Maintenance Tools from the management PC via LAN Running Maintenance Tools from the management PC via direct connection COM2 For the procedure for starting Maintenance Tools with Remote Console see NEC DianaScope IMPORTANT Do not change the boot device ...

Page 258: ...he system Test Items The following items are tested in system diagnostics Memory CPU cache memory Hard disk drive used as a system IMPORTANT When executing the system diagnostics make sure to disconnect the LAN cable Executing the system diagnostics with the LAN cable connected the network may be influenced NOTE On checking the hard disk drive no data is written into the disk ...

Page 259: ...console The LAN connection is not for System Diagnostics Procedures to start the diagnostics program are as follows 1 Shutdown the OS and power off the server Then unplug the power cord 2 Disconnect all the LAN cables from the server 3 Plug the power cord and power on the server 4 Use the NEC EXPRESSBUILDER DVD to start the system Select Maintenance Tools Normal mode when local console of the serv...

Page 260: ...nostics tool title Shows the name and version of the diagnostic tool Test window title Shows the progress of the diagnostics Test End is displayed when the diagnostics completes Test result Shows the start end and elapsed time and completion status of the diagnostics Guide line Shows the details of the keys to operate window Test summary window Shows the results of each test that executed the diag...

Page 261: ...fo Shows the log information of the diagnostics It can be saved on a floppy disk To save it on a floppy disk insert a formatted floppy disk to the floppy disk drive and select Save F Option Runs the various optional menu Reboot Reboots the system 8 Select Reboot in the Enduser Menu above The server restarts and the system is started from the NEC EXPRESSBUILDER 9 Exit the NEC EXPRESSBUILDER and rem...

Page 262: ...Make sure not to apply a shock to hard disk drives to relocated the server if the contains any It is recommended that the server and the internal devices should be stored in a place where the room temperature can be maintained It is important for the server or internal devices to work normally after storage Store the device in the place where temperature ranges between 10 to 55 C and humidity rang...

Page 263: ...cord from the lock spring 4 Unplug the power cord of the server from a power outlet 5 Remove all the cables from the server 6 Remove the server from the rack cabinet See Chapter 3 for details 7 Hold the server by its bottom with at least another person to carry the server 8 Protect the server with the shock absorbing materials and pack it securely ...

Page 264: ...7 18 Maintenance This page is intentionally left blank ...

Page 265: ...server does not operate as expected read this chapter before assuming a failure NOTE For provision against an unexpected failure it is recommended to install the Off line Maintenance Utility NEC ESMPRO to the server and client computers ...

Page 266: ...y NEC ESMPRO during the system operation Especially take note on whether any alert is reported to NEC ESMPRO Manager on the language PC Check whether any alert is reported on the Operation Window DataViewer or AlertViewer of NEC ESMPRO Manager Example NEC ESMPRO Manager ...

Page 267: ...ts the power saving mode such as Windows 2003 pressing the POWER SLEEP switch blinks the POWER SLEEP LED in green and place the server in the power saving mode Press the POWER SLEEP switch to turn out the POWER SLEEP LED and place the server back in the normal mode The power saving mode is only available when the OS supports the power saving feature Some OS s allow you to set the server to automat...

Page 268: ...tion Action Flashing in green The server is in operation with its processor degraded Contact your service representative Start the BIOS SETUP and select Main Processor Settings to identify the degraded processor and replace it as soon as possible Or start the BIOS SETUP and select Main Processor Settings Processor Retest Yes and then select Exit Exit Saving Changes to solve the problem The server ...

Page 269: ...your service representative A voltage error critical was detected Contact your service representative Flashing in amber A power alarm was detected in a power supply unit Identify the failed power supply unit and contact your service representative A fan alarm was detected Check internal fans for dust or debris Also make sure that the fans are firmly connected If this error indication persists cont...

Page 270: ...ailed hard disk drive see the LEDs provided for each hard disk drive This LED blinks while rebuilding the hard disk drive LAN ACCESS LED The LAN ACCESS LED is lit green when the server is connected to LAN The LED blinks while the server is accessed through the LAN for packet transmission The value 1 next to the icon indicates the network ports 1 and 2 on the rear panel The value 2 next to the icon...

Page 271: ...r of the chassis and allows you to locate the server you re working on from the rear of the servers on a rack Pressing the UID switch again turns off the UID LED You can make the NEC ESMPRO Manager NEC DianaScope or the remote management feature of Web server to flash the UID LED When you finished working turn off the UID LED UID LED UID switch UID LED UID switch ...

Page 272: ...pply unit Check the power unit error LED to identify the failed power supply unit AC ON LED The AC ON LED lights green while the AC power is supplied to the power supply unit DC ON LED The DC ON LED lights green while the DC power is normally output DC ON LED AC ON LED Power Unit Error LED DC ON LED AC ON LED Power Unit Error LED ...

Page 273: ...ement of the cooling fan If a cooling fan fails do not continue to operate the system but ask your service representative for replacement as soon as you can The chassis top cover must be installed for proper system cooling Cooling components must be hot swapped within two minutes This time period applies only to the time that the cooling component is physically removed not from the time of failure...

Page 274: ...8 10 Troubleshooting Access LED The access LEDs for the DVD ROM drive lights when access is made to a media in the drive ACCESS LED ...

Page 275: ...hat the hard disk drive is being rebuilt this status is not a failure If the defected hard disk drive is replaced with a new one in the RAID System configuration the data is automatically rebuilt auto rebuild function During the rebuild operation the LED blinks amber The LED goes off when the rebuild is terminated normally The LED goes on amber if the rebuild fails IMPORTANT To abort rebuilding po...

Page 276: ...000 100 10 LED indicates whether the LAN1 to LAN4 ports normally equipped with the server is operated through the 1000BASE T 100BASE TX or 10BASE T network interface If the LED is lit amber the network port is operated through 1000BASE T If the LED is lit green the network port is operated through 100BASE TX If the LED is off the network port is operated through 10BASE T 100 10 LED The 100 10 indi...

Page 277: ...the operating system is Windows Server 2003 If the driver of a Hot Plug PCI board is stopped and then the PCI board is logically disconnected from the system or if the PCI board is additionally installed and its driver is being setup this LED blinks in green Upon completion of disconnection of PCI board and the slot is powered off this LED goes off If an error occurred on PCI board or the slot ins...

Page 278: ... instruction simultaneous key entry of Ctrl Alt Delete Immediately after the system is rebooted in response to an OS instruction During hardware initialization following restart of the POST When the POST detects a hardware failure due to the above reason restart the server once again If the same error message reappears you may assume there is no hardware error To ensure normal operation of the ser...

Page 279: ...System RAM Failed at offset Contact your service representative 0231 Shadow Ram Failed at offset 0232 Extended RAM Failed at address line 0250 System battery is dead Replace and run SETUP Contact your service representative to replace the battery After restarting the computer start the SETUP to provide the setting again 0251 System CMOS checksum bad Default configuration used The default values ha...

Page 280: ...rocessor 1 Make sure that the server supports the processor If you are not sure contact your service representative to request the maintenance 0B29 Unsupported Processor detected on Processor 2 0B2A Unsupported Processor detected on Processor 3 0B2B Unsupported Processor detected on Processor 4 0B50 Processor 1 with error taken off line The processor is degraded Contact your service representative...

Page 281: ...esentative 0B7F Insufficient Power Supply Unit Configuration Check installation status of power supply units If the error cannot be corrected contact your service representative 0B80 BMC Memory Test Failed Turn off the power once and then on again to start the server If the error cannot be corrected contact your service representative 0B81 BMC Firmware Code Area CRC check failed 0B82 BMC core hard...

Page 282: ...d contact your service representative 0B96 BMC SDR Repository failure Turn off the power once and then on again to start the server If the error cannot be corrected contact your service representative 0B97 BMC SEL device failure 0B98 BMC RAM test error 0B99 BMC Fatal hardware error 0B9B Private I2C bus not responding 0B9C BMC internal exception 0B9D BMC A D timeout error 0B9E SDR repository corrup...

Page 283: ...not operating at intended frequency 817F All processors not operating at intended frequency 81A0 Cache Cautionary status detected on Processor 1 This is not a fatal error Turn off the power once and then on again to restart the server If the error cannot be corrected contact your service representative 81A1 Cache Cautionary status detected on Processor 2 81A2 Cache Cautionary status detected on Pr...

Page 284: ...2 has been disabled 8282 DIMM 3 has been disabled 8283 DIMM 4 has been disabled 8284 DIMM 5 has been disabled 8285 DIMM 6 has been disabled 8286 DIMM 7 has been disabled 8287 DIMM 8 has been disabled 8288 DIMM 9 has been disabled 8289 DIMM 10 has been disabled 828A DIMM 11 has been disabled 828B DIMM 12 has been disabled 828C DIMM 13 has been disabled 828D DIMM 14 has been disabled 828E DIMM 15 ha...

Page 285: ...DIMM 5 82A5 Unsupported DIMM detected in DIMM 6 82A6 Unsupported DIMM detected in DIMM 7 82A7 Unsupported DIMM detected in DIMM 8 82A8 Unsupported DIMM detected in DIMM 9 82A9 Unsupported DIMM detected in DIMM 10 82AA Unsupported DIMM detected in DIMM 11 82AB Unsupported DIMM detected in DIMM 12 82AC Unsupported DIMM detected in DIMM 13 82AD Unsupported DIMM detected in DIMM 14 82AE Unsupported DI...

Page 286: ...IMM Type detected in DIMM 6 82C6 Mismatch DIMM Type detected in DIMM 7 82C7 Mismatch DIMM Type detected in DIMM 8 82C8 Mismatch DIMM Type detected in DIMM 9 82C9 Mismatch DIMM Type detected in DIMM 10 82CA Mismatch DIMM Type detected in DIMM 11 82CB Mismatch DIMM Type detected in DIMM 12 82CC Mismatch DIMM Type detected in DIMM 13 82CD Mismatch DIMM Type detected in DIMM 14 82CE Mismatch DIMM Type...

Page 287: ...8 with error is enabled 82E8 DIMM 9 with error is enabled 82E9 DIMM 10 with error is enabled 82EA DIMM 11 with error is enabled 82EB DIMM 12 with error is enabled 82EC DIMM 13 with error is enabled 82ED DIMM 14 with error is enabled 82EE DIMM 15 with error is enabled 82EF DIMM 16 with error is enabled 82F0 DIMM 17 with error is enabled 82F1 DIMM 18 with error is enabled 82F2 DIMM 19 with error is ...

Page 288: ...sor or memory boards can be also identified with the BIOS SETUP utility Processors DIMMs IMPORTANT Two DIMMs to be installed must have same size and capacity If the DIMMs are incorrectly installed the system will fail to start Processor 1 Processor 2 Processor 3 Processor 4 DIMM slot 8 DIMM slot 7 DIMM slot 6 DIMM slot 5 DIMM slot 4 DIMM slot 3 DIMM slot 2 DIMM slot 1 ...

Page 289: ...Troubleshooting 8 25 With a single memory board installed Install DIMMs two in pair in the slots starting from the youngest number of the slot number ...

Page 290: ...ry boards installed Install two DIMMs of the same size and capacity in the slot having the same number of each memory board Install DIMMs two in pair in the slot starting from the youngest number of the slot number of each memory board ...

Page 291: ... the same size and capacity in the slot having the same number of the memory boards C and D Install DIMMs two in pair in the slot starting from the youngest number of the slot number of each memory board NOTES To enable the memory mirroring feature the configuration of memory boards A and B or C and D must be the same To enable the memory chipkill feature two or four memory boards are required ...

Page 292: ...8 28 Troubleshooting Fans Power supply unit Fan 1 2 Fan 3 4 Fan 7 Fan 8 Fan 6 Fan 5 Power supply unit 1 Power supply unit 2 ...

Page 293: ...rect Check if the DIMM and memory boards are properly connected If the error persists contact your service representative to replace DIMM or memory board 1 3 4 1 DRAM Address error 1 3 4 3 DRAM test Low Byte error 1 4 1 1 DRAM test High Byte error 1 5 1 1 Processor fails to start Check if the processor is properly installed If the error persists contact your service representative to replace proce...

Page 294: ...ces such as processor memory and fans and installation locations are associated as shown in the figure on pages 8 24 to 8 28 Refer to the EXPRESSSCOPE Engine 2 User s Guide for details of virtual LCD POWER ON ATTENTION Virtual LCD Status indicators Message sent from BIOS Message sent from BMC Example Messages displayed on upper line BIOS Message When STATUS lamp is lighting in green On screen mess...

Page 295: ... D y Slot number of the memory board that contains the failed DIMM You may continue use or run the system however try the following steps 1 Reboot reset the server 2 Check installation status of failed DIMMs 3 Replace the failed DIMMs If the same error persists contact your service representative Mem x DIMM y C Err A correctable error occurred on DIMM in the following location x Memory board that ...

Page 296: ... sparing configuration You may continue use or run the system however try the following steps 1 Reboot reset the server 2 Check installation status of failed DIMMs 3 Replace the failed DIMMs If the same error persists contact your service representative Mirror FailOver Memory mirror failover occurred due to an uncorrectable error occurred on DIMM in memory mirroring configuration Mirror B1 Fail Me...

Page 297: ...D y Unc Err An uncorrectable error occurred on DIMM in the following location xx Memory board that contains the failed DIMM AB Memory board A or B CD Memory board C or D y Slot number of the memory board that contains the failed DIMM 1 Reboot reset the server 2 Check installation status of the failed DIMM 3 Replace the failed DIMMs If the same error persists contact your service representative PCI...

Page 298: ...he server 2 Turn off the DC power of the server and disconnect the AC power cord Then connect the AC power cord again and reboot the server If the same error persists contact your service representative I O Unc Err x An uncorrectable error occurred in internal circuit of I O interface 1 Reboot reset the server 2 Turn off the DC power of the server and disconnect the AC power cord Then connect the ...

Page 299: ...o a thermal error in processor 1 Proc2 Thermal Trip Forced power off occurred due to a thermal error in processor 2 Proc3 Thermal Trip Forced power off occurred due to a thermal error in processor 3 Proc4 Thermal Trip Forced power off occurred due to a thermal error in processor 4 1 Reboot reset the server 2 Check if fans in the server work normally 3 Check installation status of failed processor ...

Page 300: ...Proc3 Didn t Start Failed to start processor 3 Proc4 Didn t Start Failed to start processor 4 1 Reboot reset the server 2 Turn off the DC power of the server and disconnect the AC power cord Then connect the AC power cord again and reboot the server 3 Check installation status of the failed processor 4 Replace the failed processor If the same error persists contact your service representative WDT ...

Page 301: ...r board If the same error persists contact your service representative Proc1 Power Fault An error was detected in power circuit for processor 1 Proc2 Power Fault An error was detected in power circuit for processor 2 Proc3 Power Fault An error was detected in power circuit for processor 3 Proc4 Power Fault An error was detected in power circuit for processor 4 1 Reboot reset the server 2 Check ins...

Page 302: ...arm upper limit occurred on I O riser board IO 3 3V Alm 02 3 3V voltage alarm lower limit occurred on I O riser board IO 1 5V Alm 09 1 5V voltage alarm upper limit occurred on I O riser board IO 1 5V Alm 02 1 5V voltage alarm lower limit occurred on I O riser board IO 1 0V Alm 09 1 0V voltage alarm upper limit occurred on I O riser board IO 1 0V Alm 02 1 0V voltage alarm lower limit occurred on I ...

Page 303: ...ans in the power supply unit work normally 2 Check if fans in the server work normally 3 Check installation status of the failed power supply unit If the same error persists contact your service representative Proc1 Therm 09 A high temperature alarm occurred in processor 1 Proc1 Therm 02 A low temperature alarm occurred in processor 1 Proc2 Therm 09 A high temperature alarm occurred in processor 2...

Page 304: ...ccurred BB 1 0V Alm 00 1 0V voltage warning lower limit occurred BB 1 5V Alm 07 1 5V voltage warning upper limit occurred BB 1 5V Alm 00 1 5V voltage warning lower limit occurred BB 3 3V Alm 07 3 3V voltage warning upper limit occurred BB 3 3V Alm 00 3 3V voltage warning lower limit occurred BB 5V Alm 07 5V voltage warning upper limit occurred BB 5V Alm 00 5V voltage warning lower limit occurred B...

Page 305: ...r limit occurred in I O riser board IO 1 5V Alm 00 1 5V voltage warning lower limit occurred in I O riser board IO 1 0V Alm 07 1 0V voltage warning upper limit occurred in I O riser board IO 1 0V Alm 00 1 0V voltage warning lower limit occurred in I O riser board 1 Reboot reset the server 2 Turn off the DC power of the server and disconnect the AC power cord Then connect the AC power cord again an...

Page 306: ... your service representative Proc1 Therm 07 A high temperature warning occurred in processor 1 Proc1 Therm 00 A low temperature warning occurred in processor 1 Proc2 Therm 07 A high temperature warning occurred in processor 2 Proc2 Therm 00 A low temperature warning occurred in processor 2 Proc3 Therm 07 A high temperature warning occurred in processor 3 Proc3 Therm 00 A low temperature warning oc...

Page 307: ...r one second or so immediately after system power on or reset it is not an error Fail to power on the server 8 Is the server is properly supplied with power Check if the power cord is connected to a power outlet or UPS that meets the power specifications for the server Make sure to use the power cord provided with the server Check the power cord for broken shield or bent plugs Make sure the power ...

Page 308: ...ot perform any keyboard or mouse operation until the BIOS start up message appears when you restart the server 8 Does the server have contains appropriate memory boards or PCI devices Operation of the server with unauthorized devices is not guaranteed The keyboard or mouse fails to operate 8 Is the cable properly connected Make sure that the cable is connected to the correct connector on the rear ...

Page 309: ...ive Refer to the manual that comes with the OS for formatting a floppy disk 8 Is BIOS configuration correct The USB device may be disabled with the BIOS setup utility of the server Check the setting with the BIOS setup utility Menus to check Advanced I O Device Configuration Legacy USB Support Fail to access to the CD DVD ROM 8 Is the CD DVD ROM properly set in the DVD ROM drive tray The tray is p...

Page 310: ...licable to the server Operation of any device that is not authorized by NEC is not guaranteed 8 Is the hard disk drive properly installed Make sure to lock the hard disk drive with the lever on its handle The hard disk drive is not connected to the internal connector when it is not completely installed see Chapter 9 Fail to access the internal or external SCSI devices 8 Is the SCSI device applicab...

Page 311: ...the board for details to make correct settings Menus to check Advanced Advanced Chipset Control PCI Device Some devices connected to the serial port may require I O port address or operation mode settings Refer to the manual that comes with the board for details to make correct settings Menu to check Advanced Peripheral Configuration After a PCI device is installed additionally the system becomes ...

Page 312: ...but the message like the following is displayed The CD ROM is not inserted or the wrong CD ROM is inserted Please insert the correct CD ROM OK 8 Is the data side of the CD ROM dirty or damaged Take the CD ROM out of the DVD ROM drive confirm that it is not dirty or damaged set the disk again and click OK After changed transfer rate of giga driver from 1000Mbps to 100Mbps the DataViewer of NEC ESMP...

Page 313: ...he network property dialog box in Control Panel to specify the Link Speed Duplex value the same as the value specified for HUB PCI hot plug fails 8 Is BIOS configuration correct You must change the BIOS configuration to use the PCI hot plug feature Menus to check Advanced PCI Configuration Hot Plug PCI Control Minimum Middle Maximum Setting value depends on the board to be installed See Chapter 4 ...

Page 314: ...e the IP address appropriately 8 Is the server specified to be monitored by NEC ESMPRO Agent Change setting of NEC ESMPRO Agent Start NEC ESMPRO Agent from Windows control panel select System Express5800 Server Monitor The default is Does not monitor Monitoring starts automatically You need not to restart the system however reconfigure the tree may be needed if the server is not detected 8 Is conn...

Page 315: ...onfiguration data into the floppy disk before clearing password BMC can be configured and saved with NEC DianaScope Agent and the system management feature of NEC EXPRESSBUILDER 1 Power off the server and unplug the power cord 2 Change the jumper switch setting on the I O riser board as shown below See I O Riser Board in Chapter 2 for details 3 Connect the power cord 4 Wait at least 30 seconds wit...

Page 316: ... PRO 1000 has been deactivated from the team Event Type Error Event Source IANSMiniport Event Category None Event ID 16 Description Team 0 The last adapter has lost link Team network connection has been lost Event Type Warning Event Source IANSMiniport Event Category None Event ID 22 Description Primary Adapter does not sense any Probes Intel R PRO 1000 Possible reason partitioned Team Above menti...

Page 317: ...1D7 to the user NT AUTHORITY LOCAL SERVICE SID S 1 5 19 This security permission can be modified using the component Services administrative tool It is not a problem in operating the system There are some cases that an event log is registered as follows when you install Windows Server 2003 x64 Editions Event Source Service Control Manager Event Type Error Event ID 7011 Description Timeout 30000 mi...

Page 318: ...rver 2003 R2 above shown event log will be registered For more details refer to Enabling the Hardware Management Feature bundled in Windows Server 2003 R2 on the following site NEC Express5800 Web Site http www nec co jp express download W2K3_R2 Cannot install the operating system correctly 8 Did you confirm the notes on installing the operating system See Chapter 6 The OS presents unstable operat...

Page 319: ... the procedure for license authentication Windows Product Activation This copy of Windows must be activated with Microsoft before you can continue You cannot log on until you activate Windows Do you want to activate Windows now To shut down the computer click Cancel YES NO Cancel About System Log when re starting the system on Windows Server 2003 Type Warning Source E100B Event ID 4 Description Ad...

Page 320: ...ese event logs SNMP will not be affected either so that you can ignore these logs The Telnet Service is not installed Adjust the computer name to 14 characters or less and then install the Telnet Service according to How to install the Telnet Service How to install the Telnet Service 1 Click Run on Start menu 2 Type tlntsvr service in the Open box and click OK 3 Click Start menu point to Control P...

Page 321: ...EC EXPRESSBUILDER version is not designed for this server Execute the NEC EXPRESSBUILDER on the compliant server If OS installation default is selected at BOOT Selection screen following message is displayed After this message appears check the error and take the appropriate corrective action according to the message listed in the table below Message Cause This EXPRESSBUILDER version was not desig...

Page 322: ...ion to input the correct value It is not necessary to cancel the installation The system partition is created by size smaller than specified value In ExpressSetup there are some cases that the system partition is created by size about 8MB smaller than specified size It is not a problem in operating the system Specified to join the Domain but the system is installed as Workgroup When the setup fail...

Page 323: ...that you are contracted with or the dealer that you purchased this controller from Rebuilding cannot be performed 8 Is the capacity of the hard disk drive to be rebuilt insufficient Use a hard disk drive of the same capacity as the faulty one 8 Is the Logical Drive configuration RAID0 RAID0 does not have redundancy thus rebuilding cannot be performed Replace the DEAD hard disk drive create configu...

Page 324: ...ck cannot be performed 8 Is virtual disk indicated as Degraded Replace the failed hard disk drive and execute rebuild process 8 Is RAID level of virtual disk RAID0 The Consistency Check does not work on RAID0 because it has no redundancy ...

Page 325: ...ease contact technical support for assistance Press D to disable this warning if your controller does not have a battery The battery of Onboard RAID Controller MegaRAID ROMB may be faulty Contact your service representative The battery of Onboard RAID Controller MegaRAID ROMB is not recognized or the following message appears during POST Your battery is bad or missing and you have VDs configured f...

Page 326: ...o appear 8 Is your system Windows XP or later or Windows 2003 or later The Windows Autorun menu is supported by Windows XP Windows 2003 or later If your system runs on Windows Autorun Menu on Windows 2000 system you need to setup IE6 0 before using Windows Autorun Menu 8 Is Shift pressed Setting the DVD CD ROM with Shift pressed down cancels the Autorun feature 8 Is the system in the proper state ...

Page 327: ...r more processors in the NEC Express server If this message is logged it is no problem for operation 1 Click Management Tool Event Viewer from the Control Panel 2 Select the type of the log to collect On Application Log the events related to the running application is archived On Security Log the events related to the security is archived On System Log the events occurred at the item which configu...

Page 328: ...em error or stall occurred follow the procedure below after restarting the system 1 Point to Settings in Start menu and click Control Panel The Control Panel dialog box appears 2 Double click Management Tool and double click Computer Management The Computer Management dialog box appears 3 Click System Tool System Information 4 Click Save as System Information File in the Operation menu 5 Input the...

Page 329: ...e the server is in the successful operation may affect the system operation Restarting the system due to an error may display a message indicating insufficient virtual memory Ignore this message and proceed Restarting the system may result in dumping improper data Preparing for Memory Dumping Memory dumping with the DUMP switch may disable the server to restart In such a case it is required to for...

Page 330: ...ng may not be available when the processor stalls IMPORTANT Do not use a toothpick or plastic stick that is easy to break Use a pin having the length of 1 inch 25 mm or longer Recovery for Windows Server 2003 x64 Editions and Windows Server 2003 If the system fails to start by some reasons recover the system with the recovery console However recovery using this method should be performed only by s...

Page 331: ...PE Engine 2 User s Guide stored in NEC EXPRESSBUILDER DVD NOTE The measured value of temperature voltage fan or electric power may contain an error Depending on operating environment an error may be several tens percent Changing Setting for Management LAN The management LAN uses the management LAN port in ordinary case To make the LAN port 3 to be shared with the management LAN run SETUP and selec...

Page 332: ...ld Ctrl and Alt and press Delete This restarts the server Pressing the RESET switch on the front panel reboots the server IMPORTANT Resetting the server clears the DIMM memory and the data in process To reset the server when it is not frozen make sure that no processing is in progress RESET switch ...

Page 333: ...hold the POWER SLEEP switch on the server for at least four seconds The power is forcibly turned off To turn on the power back again wait approximately 10 seconds after turning off the power forced shutdown IMPORTANT If the remote power on function is used cycle the power once to load the OS and turn off the power again in the normal way Press and hold the POWER switch for at least 4 seconds ...

Page 334: ... for damage to optional devices or the server or malfunctions of the server resulted from installation by the user NEC recommends you ask your service representative for install or removing any optional devices Make sure to use only optional devices and cables authorized by NEC Repair of the server due to malfunctions failures or damage resulted from installing inappropriate devices or cables will...

Page 335: ...he DVD ROM drive Do not remove the lithium and or NiMH battery Disconnect the power plug before working with the server CAUTION Observe the following instructions to use the server safely Failure to follow these instructions may cause a fire personal injury or property damage See pages 1 3 to 1 8 for details Do not lift the server only by a single person Make sure to complete board installation Do...

Page 336: ...Select a suitable work space Work with the server on the anti static or concrete floor When you work with the server on a carpet where static electricity is likely to be generated make sure take anti static measures beforehand Use a work table Place the server on an anti static mat to work with it Cloth Do not wear a wool or synthetic cloth to work with the server Wear anti static shoes to work wi...

Page 337: ...wer supply module located at rear of the server go off 4 Remove all the cables connected to the server on the rear panel 5 Make the clearance of 1m to 2m in the front and rear sides and left and right sides of the server NOTE Make sure to disconnect the power cord from the outlet before installing or removing the option devices If you remove the internal cable with the power cord being connected t...

Page 338: ...e not authorized by NEC Installing a third party s hard disk drive may cause a failure of the server as well as the hard disk drive Purchase hard disk drives of the following models N8150 235 73 2GB HDD 10 000rpm N8150 236 146 5GB HDD 10 000rpm N8150 243 36 3GB HDD 15 000rpm N8150 244 73 2GB HDD 15 000rpm The supported RAID level depends on the RAID Controller to be used Onboard RAID Controller RA...

Page 339: ...alled or removed in or from the server only by removing the front bezel without pulling out the server from the rack In RAID System configuration except for RAID0 the hard disk drive can be installed or removed while the server is being powered IMPORTANT In the RAID System configuration use the same model of hard disk drives 1 See the section Preparing for Installation and Removal described earlie...

Page 340: ...al hard disk drive and handle and insert it into the slot IMPORTANT Push the hard disk drive until the handle hook butts to the frame Carefully hold the hard disk drive with both hands Slowly and carefully push the hard disk drive straight into the slot so that no vibration is given ...

Page 341: ...dle is locked when a click is heard IMPORTANT Be careful not to get your finger caught between the handle and tray NOTE Confirm that the handle is hooked to the frame when having inserted the hard disk drive 8 Install the front bezel that was removed in step 2 ...

Page 342: ...s the POWER SLEEP switch to turn off the power 2 Unlock the hard disk drive IMPORTANT Slowly and carefully take out the hard disk drive straight from the slot so that no vibration is given 3 Firmly hold the additional hard disk drive and handle then take out them NOTE If removing a failing hard disk drive confirm the slot in which the DISK Error LED of the hard disk drive is amber before starting ...

Page 343: ...ile auto rebuild is in progress the DISK Access LED or DISK Error LED flashes alternatively to indicate it IMPORTANT When auto rebuild fails the DISK LED lights in amber Remove and install the hard disk drive again to restart auto rebuild Observe the following notes for auto rebuild Do not power off the server in the period between a hard disk drive error and completion of auto rebuild When you re...

Page 344: ...sed except for processor and DIMM 2 N8100 1365F does not support this feature If the power cord is disconnected from the power supply unit immediately after it is connected the event power degraded may not be registered in OS event log and only the event power recovered is registered IMPORTANT The AC power cord provided with the server accepts 100 VAC only Do not use the cord with 200 VAC power To...

Page 345: ...y unit hold the handle and slowly pull out the power supply unit toward you IMPORTANT To avoid damaging the power supply unit and or connector do not tilt or twist the unit as you pull it from the power supply bay Use even steady force to remove the unit If the power supply unit that is working in power redundant configuration is replaced while the power is on power supplies must be hot swapped wi...

Page 346: ...ese instructions may result in death or serious personal injury See pages 1 3 to 1 8 for details Do not install the server on a rack with leaving covers removed Do not pinch your finger with mechanical components Note high temperature Do not pull out a device from the rack if the rack is unstable Do not leave more than one device being pulled out from the rack 1 See the section Preparing for Insta...

Page 347: ...ver back into the rack lift the green release levers on the sides of the sides of the server to unlatch the server Be very careful not to get your finger caught in doing so IMPORTANT Lift the release lever using a screwdriver or the like Pushing the lever with your finger may hurt your finger Two release levers are located at a single side of the server Be sure to lift the green lever only Release...

Page 348: ...ons may result in death or serious personal injury See pages 1 3 to 1 8 for details Be sure to power off the server before removing the top cover Removal 1 See the section Preparing for Installation and Removal described earlier to prepare 2 Remove the front bezel 3 Pull out the server from the rack 4 Loosen the two captive screws on the front panel 5 Slide the top cover toward the rear of the cha...

Page 349: ... tools or loose parts inside the system 1 Position the cover on the chassis so that the cover tabs align with the chassis slots 2 While lightly pressing down on the cover slide it toward the front of the chassis 3 Attach the cover to the chassis with the captive screws located on the front panel Captive screws ...

Page 350: ...vailable Devices The 5 inch device slot can contain a single height SCSI device or USB device Setting of SCSI ID when using a SCSI device Refer to the manual that comes with the SCSI controller Setting of terminator Set the terminator to OFF IMPORTANT To use a SCSI tape device connect it to optional SCSI controller ...

Page 351: ...g for Installation and Removal described earlier to prepare 2 Unlock the front bezel with the security key and remove the front bezel 3 Remove the two screws and remove the top cover from the server 4 Push the levers on both sides of rear of the dummy tray to unlatch the tray then pull out the dummy tray toward the front ...

Page 352: ...the server and connect the SCSI USB cable coming with the device 7 Insert the tape device into the server chassis until it is locked NOTE Some devices may protrude from the chassis by several or several tens millimeters 8 Route the signal cable 9 Install the top cover Removal Remove the 5 inch device in the reverse procedure of the installation ...

Page 353: ...h the metal frame of the server to discharge static electricity from your body before handling the PCI board Do not touch the PCI board terminals or on board parts by a bare hand or place the PCI board directly on the desk For static notes see the section Anti static Measures NOTES The tab on the PCI board slot indicates hot plug or non hot plug by its color Hot plug slot has the green tab PCI slo...

Page 354: ...wer than the total capacity of the hard disk drives configuring the RAID System while the disk reliability is improved for RAID 1 5 6 10 or 50 Set Option ROM Scan a parameter of the slot in which a hard disk drive is installed to Disabled in PCI Configuration on the Advanced menu of the BIOS utility SETUP The Enabled is factory set If two or more RAID Controllers are installed set only the slot co...

Page 355: ... 127 Fibre Channel controller 4Gbps Optical x4 Up to four cards can be installed N8190 131 Fibre Channel controller 2ch x4 Up to four cards can be installed Can be installed Cannot be installed NOTES The system BIOS assigns PCI bus number in the order shown below Onboard SAS RAID PCI 7 Onboard LAN 1 2 Onboard LAN 3 4 PCI 6 PCI 5 PCI 4 PCI 3 PCI 2 PCI 1 The system BIOS executes Option ROM in the or...

Page 356: ...r 9 23 Windows starts You can ignore this message and continue operation source iANSMiniport event IDs 11 13 16 22 The controller of LAN3 4 is indicated as PCI Slot 240 on Windows Device Manager however it is not an error ...

Page 357: ...mates with the connector of the PCI board slot On some PCI board slots the insulators are installed between them They are for protecting the PCI board already been installed Take care not to remove or damage the insulator when installing or removing the PCI board If the insulator is taken off reinstall the insulator in place 1 See the section Preparing for Installation and Removal described earlie...

Page 358: ...ur Server 9 25 5 Open the protect plate 6 Press the tab at the tip of the additional slot cover to unlock and open the tab IMPORTANT Do not open the retention tab to 90 degrees or more Doing so could damage the tab ...

Page 359: ...ank plate IMPORTANT Keep the blank plate being removed for future use 8 Carefully push the board until it engages and fully seats in the slot connector 9 Align the board with the grooves of the guide rail and insert the board slowly and gently ...

Page 360: ...lose the tab to secure the PCI board NOTE Make sure that the tab is firmly locked If the tab is unlocked the PCI board and or base board may be damaged due to unstable PCI board 11 Close the protect cover 12 Reinstall the removed components ...

Page 361: ...sage appears write down the message and review the error message list in Chapter 8 14 Start the BIOS Setup Utility to set the Reset Configuration Data in the Advanced menu to Yes This is required to update the hardware configuration information See Chapter 4 for details Removal Remove the board in the reverse procedure of the installation ...

Page 362: ...ting IMPORTANT Before removing a PCI board be sure to stop the driver of the slot containing the PCI board from the operating system Windows Server 2003 Failure to do so may cause the system to fail For Windows Server 2003 do not use a function in inactive state after executing the PCI Hot plug function The system fails to return to the original state when a function in inactive state is restarted...

Page 363: ...he indication by LEDs on the base board PCI slot Power LED green Lights when power is supplied normally to the PCI board installed PCI slot Fault LED amber Lights when an error occurs on PCI board or the slot containing the PCI board Flashes when the driver is stopped from Windows Server 2003 for Hot Remove or Hot Replace PCI slot Power Fault LED ...

Page 364: ...ing to install an additional board NOTE Confirm that the PCI Slot Power LED of the slot in which you are going to install the PCI board is off 4 Open the protect plate 5 Push the tab at the tip of the additional slot cover of the slot in which you are going to install the PCI board to unlock the tab Open the tab IMPORTANT Do not open the retention tab to 90 degrees or more Doing so could damage th...

Page 365: ...he additional slot cover IMPORTANT Keep the removed additional slot cover for future use 7 Push the PCI board slowly and carefully into the slot 8 Push the PCI board until the connection part of the board is firmly connected into the slot ...

Page 366: ...Upgrading Your Server 9 33 9 Connect the cables to the PCI board while firmly holding the PCI board with your hand 10 Slowly close the tab to secure the PCI board 11 Close the protect cover ...

Page 367: ... If the server runs on Windows Server 2003 the operating system automatically recognizes the additionally installed PCI board and installs the driver If an error occurred in the installed board or slot the PCI Slot Fault LED goes on amber PCI hot plug switch 13 Reinstall the top cover and place the server into the rack ...

Page 368: ...perly 1 Select Control Panel Administrative Tools Computer Management and Device Manager in the order to start the Device Manager 2 Move the cursor to the added board 3 Click the General tab to display the property to confirm that the device is normally operated The message in the property depends on the location of the PCI board slot ...

Page 369: ...Before removing a PCI board be sure to stop the driver of the slot containing the PCI board from the operating system Failure to do so may cause the system to fail 1 Double click the Safety Remove Hardware icon at the lower right side of the display Following window will be appeared The message in the Hardware devices depends on the location of the PCI board slot and number of the PCI board instal...

Page 370: ...Upgrading Your Server 9 37 2 Select the target device then click on Stop 3 Confirm that the driver is used by the device you want to remove then click on OK ...

Page 371: ...arget PCI slot is off To stop the device driver using the PCI hot plug switch 1 Pull out the server from the rack with the its power being on 2 Remove the top cover and confirm the slot to remove the PCI board 3 Press the PCI hot plug switch on the slot from which the PCI board is to be removed NOTE Confirm that the PCI Slot Power LED of the target PCI slot is off 2 Disconnect all the cables from ...

Page 372: ...e tab Tab 4 Install the additional slot cover on the slot from which you remove the PCI board then slowly close the tab IMPORTANT To maintain the dust proofing and electromagnetic radiation characteristics and cooling performance of the server be sure to install the blank plate on the slot from which you removed the PCI board 5 Reinstall the top cover and place the server into the rack ...

Page 373: ...ANT Before removing a PCI board be sure to stop the driver of the slot containing the PCI board from the operating system Failure to do so may cause the system to fail 1 Double click the Safely Remove Hardware icon at the lower right side of the display Following window will be appeared The message in the Hardware devices depends on the location of the PCI board slot and number of the PCI board in...

Page 374: ...Upgrading Your Server 9 41 2 Select the target device then click on Stop 3 Confirm that the driver is used by the device you want to remove then click on OK ...

Page 375: ...hat the PCI Slot Power LED of the target PCI slot is off To stop the device driver using the PCI hot plug switch 1 Pull out the server from the rack with the its power being on 2 Remove the top cover and confirm the slot to remove the PCI board 3 Press the PCI hot plug switch on the slot from which the PCI board is to be removed 2 Disconnect all the cables from the PCI board ...

Page 376: ...r 9 43 3 Push the tab to unlock it slowly open the tab then remove the PCI board IMPORTANT Do not open the retention tab to 90 degrees or more Doing so could damage the tab Tab 4 Slowly insert the PCI board into the server ...

Page 377: ...reinstall it Be careful not to apply excess force to the PCI board when handling it Applying excess force may cause damage to the PCI board 6 Connect the cables to the PCI board while firmly holding the PCI board with your hand 7 Slowly close the tab to secure the PCI board 8 Press the PCI hot plug switch The PCI Slot Power LED flashes once and then goes on PCI hot plug switch ...

Page 378: ... the installed board or slot the PCI Slot Fault LED goes on amber 9 Reinstall the PCI slot cover and place the server into the rack 10 Take the following steps to check if the additionally installed PCI board is recognized and operating properly 1 Select Control Panel Administrative Tools Computer Management and Device Manager in the order to start the Device Manager 2 Move the cursor to the added...

Page 379: ...9 46 Upgrading Your Server 3 Display the General dialog in the property to confirm that the device is normally operated The message in the property depends on the location of the PCI board slot ...

Page 380: ...ur memory boards 128GB max can be installed in the server Memory board slot C for additional memory board Memory board slot D for additional memory board Memory board slot B for additional memory board Memory board slot A for factory installed memory board NOTE Install the memory board in the slot starting from A B C and then D To install the memory board in slot C you must install another one in ...

Page 381: ...or on board parts by a bare hand or place the memory board directly on the desk For static notes see the section Anti static Measures described earlier The memory board becomes very hot while being powered When removing the board turn off the power and wait for several minutes before pulling it out 1 See the section Preparing for Installation and Removal described earlier to prepare 2 Unlock the f...

Page 382: ... turn off the power and wait for several minutes before pulling it out NOTE Be sure to open the both sides of ejector at the same time 5 Hold the ejector and pull the memory board out from the server IMPORTANT The memory board becomes very heavy if many number of DIMMs are installed When handling the memory board securely hold the ejector not to drop the board ...

Page 383: ...ks at the rear of the memory board IMPORTANT Pay attention not to touch the edge of the card connector pins Doing so may cause a contact failure 7 Put the memory board on a dry clean and static free place Installation Install the memory board in reverse order of the removal steps ...

Page 384: ...r Some restrictions are imposed on installation depending on the number of memory boards installed in the server NOTE Up to 32GB of memory 4GB DIMM 8 can be installed per a memory board DIMM8 DIMM7 DIMM6 DIMM5 DIMM4 DIMM3 DIMM2 DIMM1 IMPORTANT Two DIMMs to be installed must have same size and capacity If the DIMMs are incorrectly installed the system will fail to start ...

Page 385: ...9 52 Upgrading Your Server With a single memory board installed Install DIMMs two in pair in the slots starting from the youngest number of the slot number ...

Page 386: ...emory boards installed Install two DIMMs of the same size and capacity in the slot having the same number of each memory board Install DIMMs two in pair in the slot starting from the youngest number of the slot number of each memory board ...

Page 387: ... of the same size and capacity in the slot having the same number of the memory boards C and D Install DIMMs two in pair in the slot starting from the youngest number of the slot number of each memory board NOTES To enable the memory mirroring feature the configuration of memory boards A and B or C and D must be the same To enable the memory chipkill feature two or four memory boards are required ...

Page 388: ...For static notes see the section Anti static Measures described earlier Make sure to use the DIMM authorized by NEC Installing a third party DIMM may cause a failure of the DIMM as well as the server Repair of the server due to failures or damage resulted from installing such a board will be charged Install two additional DIMMs for each group because the server uses interleaved memory If DIMMs of ...

Page 389: ...described earlier to prepare 2 Unlock the front bezel with the security key and remove the front bezel 3 Remove the memory board according to Memory Board described earlier 4 Pull tabs at both ends of DIMM unit to unlock it 5 Open the lock levers and pull the DIMM unit upward to remove ...

Page 390: ...7 6 Disengage the lower two hooks from the DIMM unit and remove the memory board 7 Locate the DIMM socket in which you are going to install DIMMs 8 Fully open the levers at both ends of the socket 1 and remove the socket cover ...

Page 391: ...n Steps 3 13 Install the front bezel 14 Power on the server and verify that POST displays no error messages If POST displays an error message take a note on the message and see the POST error messages listed in Chapter 8 15 Start the SETUP and select Advanced Memory Configuration to verify that the installed DIMM slot shows the status Normal See Chapter 4 or details 16 Select Yes for Reset Configu...

Page 392: ...d earlier to prepare 2 Unlock the front bezel with the security key and remove the front bezel 3 Remove the memory board according to Memory Board described earlier 4 Open the levers at both sides of the socket from which you remove the DIMM The DIMM is unlocked and ready for removal 5 Remove a DIMM from the other connector that composes a pair 6 Install the memory board removed in Steps 3 7 Insta...

Page 393: ...ncounters an uncorrectable error the memory mirroring feature switches to the standby memory board When this feature is used the current memory board and the standby memory board should be combined Available combinations are Mirroring with a pair of memory boards A and B and a pair of memory boards C and D To enable the memory mirroring feature the combined memory boards must have the DIMM of same...

Page 394: ...heck installation status of DIMM The following indicates that the memory mirroring feature has worked a The failing DIMM group is degraded when the server restarts b If NEC ESMPRO Agent has been installed the following log is registered as a system log of Event Viewer Source name ESMCommonService Event ID 2313 Explanation Part of the DIMM was isolated due to a memory error Memory number XX Date ti...

Page 395: ...essor 2 Processor 3 Processor 4 NOTES Available processors are as follows For N8100 1364F N8101 376 additional CPU board For N8100 1365F N8101 377 additional CPU board If the different revision of the processor is installed in the multiprocessor system Windows logs the following information every startup If this message is logged it is no problem for operation ...

Page 396: ...single processor configuration processor must be installed on the Processor 1 Install the processor in the ascending order of the processor number see figure on the previous page To maintain the cooling effect in the server install the dummy cover to the empty slots of the processor 1 See the section Preparing for Installation and Removal described earlier to prepare 2 Unlock the front bezel with ...

Page 397: ...9 64 Upgrading Your Server 6 Remove the CPU protect cover 7 Remove the dummy cover from the socket ...

Page 398: ... processor on the socket slowly and gently NOTE Be aware of processor direction Pin layouts on two corners among four differ from others to prevent an incorrect insertion Confirm the pin mark and pin layout on the socket and insert the processor correctly 10 Push the processor lightly to the socket and push down the lever to secure the processor Pin mark ...

Page 399: ...9 66 Upgrading Your Server 11 Put the heat sink on processor NOTE You need not to care the direction of heat sink 12 Tighten the four screws to secure the heat sink ...

Page 400: ...s of the cover with the cutout of the server chassis 15 Start SETUP and select Yes for Reset Configuration Data on the Advanced menu This setting is required to change the hardware configuration data See Chapter 4 for details 16 To add one or more processors to the server in 1 processor configuration to operate the server with more than one processor do the procedure below For Windows Server 2003 ...

Page 401: ...turn the heat sink to the left and right lightly to make sure that the heat sink can be apart from the processor Removing the heat sink with it adhering to the processor may cause the processor and or socket to be defected Take the following procedure if a processor is removed or replaced 1 Start SETUP to select menus Main Processor Settings Processor Retest in the order to clear the error informa...

Page 402: ...on times Maximum 16 times 4 times per each memory board Memory module DDR2 667 FBDIMM Error check ECC Memory mirroring feature Supported Graphics VRAM ServerEngines 2nd Gen Server Management Controller embedded 8MB Auxiliary input device Floppy disk Option external USB drive Hard disk drive standard Hard disk drive maximum 1172 GB 146 5 GB 8 DVD ROM standard DVD x3 to x8 speed max CD x10 to x24 sp...

Page 403: ...b 15 pin 1 port Cabinet design 19 inch rack mounting type 4U External dimensions 483 width 178 height 706 depth mm Weight 47 kg Max Power supply 100 Vac 10 200 Vac 10 50 60 Hz 100 Vac parallel bi polar power outlet with the ground line 200 Vac separately priced AC cable required Power consumption 1800 VA 1405 W Environmental requirements Temperature 10 to 35 C Humidity 20 to 80 RH no condensation ...

Page 404: ...r network speed and transfer mode connected to the HUB However for proper network operation specify the Link Speed Duplex value the same as the value specified for HUB Server Management Software The NEC EXPRESSBUILDER DVD that comes with the server contains the NEC ESMPRO utility NEC recommends that you should install the NEC ESMPRO for effective use of the reliability enhancement features of the ...

Page 405: ... menu appears close the menu 3 Copy the following files of EXPRESSBUILDER to a hard disk drive by using Explorer root folder 001 copy version xml ar_menu copy this sub folder doc copy this sub folder win copy this sub folder 4 Delete the ar_menu autorun_menu xml on the hard disk drive and rename the ar_menu autorun_en xml on the hard disk drive to the autorun_menu xml 5 Copy the above files folder...

Page 406: ...scratch the CD DVD ROM or write anything directly on it with a pencil or ball point pen Do not leave the CD DVD ROM with foods and drinks or in a place exposed to cigarette smoke Do not leave the CD DVD ROM in a high temperature place e g place exposed to direct sunlight or close to a heater When dust or fingerprints are attached on the CD DVD ROM wipe the CD DVD ROM from its center to edge with a...

Page 407: ...le data and programs from loss Three generation data management NEC recommends that you should employ three generation data management for data storage Three generation data management uses three cartridge tapes A B and C You save data to tape A on the first day tape B on the second day tape C on the third day tape A on the forth day and so on That is you save data into cartridge tapes cyclically ...

Page 408: ...nto the keyboard Doing so may cause a failure of the keyboard The keyboard provided with the server is designed for adjustment of an angle Adjust the keyboard angle at which the keyboard is easy to operate The adjustment assists in reducing strain on your shoulders arms and fingers NOTE The keyboard functions depend on the software Refer to the manual that comes with the software for details ...

Page 409: ...the mouse on a dusty or dirty desk disturbs smooth movement or normal operation of the mouse When your mouse movement seems dull clean your mouse See Chapter 7 Mouse operation includes Click Double click and Drag Click Press the button only once and release it Double click Press the button twice consecutively and release it Drag Press and hold the button and move the mouse Operation of the server ...

Page 410: ...nterrupt Request The factory set IRQs are assigned as follows IRQ Peripheral Device Controller IRQ Peripheral Device Controller 0 System timer 8 Real time clock 1 Keyboard 9 PCI SCI 2 Cascaded connection 10 Reserved 3 COM B serial port PCI 11 BMCIRQ 4 COM A serial port PCI 12 Mouse 5 Reserved 13 Reserved 6 Reserved 14 Primary IDE DVD ROM drive 7 Reserved 15 Reserved ...

Page 411: ...Master 8259 Programming Interface ESB 2E 40 42h 8254 Programming Interface ESB 2E 43h RESERVED ESB 2E 4E 4Fh Configuration Registers Pilot II 50 52h 8254 Programming Interface ESB 2E 53h RESERVED ESB 2E 60h Keyboard Mouse Pilot II 61h NMI Status Register ESB 2E 62h Pilot II 63h NMI Status Register ESB 2E 64h Keyboard Mouse Pilot II 65h NMI Status Register ESB 2E 66h Pilot II 67h NMI Status Registe...

Page 412: ...k Registers ESB 2E 3F6h Primary IDE Control Block registers ESB 2E 4D0h Master 8259 ELCR Programming ESB 2E 4D1h Slave 8259 ELCR Programming ESB 2E 500 53Fh ACPI Register ESB 2E 540 55Fh TCO register ESB 2E 560 57Fh SMBus IO Register ESB 2E During Only Early POST Phase 580 5BFh GPIO Register ESB 2E 800 80Fh IO Trap Register ESB 2E IOTRAP CA2 CA3h BMC SMS KCS Interface Pilot II CA4 CA5h BMC SMM KCS...

Page 413: ...C 4 This page is intentionally left blank ...

Page 414: ...ported by NEC EXPRESSBUILDER NEC EXPRESSBUILDER DVD attached to your system supports the following optional boards NOTE If you want to install the other boards by using a driver floppy disk OEM FD for Mass storage device except ones listed below see Exceptional Setup and Installing Optional Mass Storage Driver of Parameter File Creator in Chapter 6 Supporting installation of OS in NEC EXPRESSBUILD...

Page 415: ...amic Disk note the following issue Do not select the partition that OS had been installed as the partition to install the OS newly Select Use the current File System for the format of OS partition MO Device If you specify the file system as NTFS with MO Device connected during the installation the file system will not be converted normally Disconnect MO Device and restart the installation from the...

Page 416: ...he paging file is insufficient so set an enough size of the paging file with the entire system Regardless of the size of the mounted memory or the Write debugging information type of memory dump the maximum size of the dump file is The size of the mounted memory 1MB If you install any application program or the like add necessary space to the partition to install these programs For example if the ...

Page 417: ...4 Editions you do not need to create it again You can create Windows Server 2003 x64 Edition OEM Disk for EXPRESSBUILDER with the following two procedures Create from the menu which appears when running NEC Express5800 Server with NEC EXPRESSBUILDER If you have only NEC Express5800 Server to create Windows Server 2003 x64 Edition OEM Disk for EXPRESSBUILDER use this procedure If Windows Server 200...

Page 418: ...create Windows Server 2003 x64 Edition OEM Disk for EXPRESSBUILDER from Autorun Menu if you have the computer on which the above operating systems operate Follow the steps below 1 Prepare one 3 5 inch floppy disk 2 Start the Operating System 3 Insert the NEC EXPRESSBUILDER DVD into the DVD ROM drive of the server The Menu will appear 4 Click Create drive disk and select OEM Disk for Windows Server...

Page 419: ...ng states Setup is inspecting your computer s hardware configuration is displayed A screen with a solid blue background is displayed IMPORTANT There is no visible indication on screen when F6 has been pressed 5 When the following message is displayed press S Setup could not determine the type of one or more mass storage devices installed in your system or you have chosen to manually specify an ada...

Page 420: ...Server 2003 R2 x64 Edition DISC 2 after the application of System update Be sure to install Microsoft Windows Server 2003 R2 x64 Edition DISC 2 In this case note that the Windows setup screen is not displayed 11 Insert Microsoft Windows Server 2003 R2 x64 Edition DISC 2 CD ROM into the DVD ROM drive Confirm the parameters and click OK 12 When the installation has completed remove Microsoft Windows...

Page 421: ...ct Key used in the procedure for license authentication should be matched with the COA label in which the product key contained in Windows Server 2003 is written NOTES Execute the activation within 30 days System may be locked after 30 days is passed COA label may be attached to your server ...

Page 422: ... again when Windows Server 2003 x64 Editions CD ROM where ServicePack 2 is included is used and it is installed If you install Windows Server 2003 x64 Editions CD ROM which contains Service Pack 2 you do not have to apply Hotfix for Windows x64 or Hotfix for Windows Server 2003 KB921411 Go on the section of Updating the System Perform Updating the System and application of the Hotfix KB921411 IMPO...

Page 423: ...administrator authority to the CPU blade such as administrator 2 Insert the NEC EXPRESSBUILDER DVD into the DVD ROM drive of the server 3 Click Start menu and Run and then execute the following command When Windows Server 2003 x64 Editions is used 001 win winnt w2k3amd qfe jpn kb921411 exe 4 When the following message is displayed click Next After that follow the message to continue the process ...

Page 424: ...nstalling Windows Server 2003 x64 Editions D 11 5 When the following message is displayed make sure to click Finish to restart the system With that application process of the Hotfix KB921411 is finished ...

Page 425: ...s CD ROM that contains Service Pack 2 to your system you do not have to apply Service pack 2 again 1 Log on to the system with the account that has administrative privilege e g administrator 2 Insert the NEC EXPRESSBUILDER DVD into the DVD ROM drive of server The Windows Autorun Menu will be displayed 3 Left click on Setup and then click Update the system NOTE Right clicking on the Autorun Menu pr...

Page 426: ...he System the following message may be shown but there is no impact to the operation Do not click cancel since it may be taken away after a few seconds 4 Click OK to restart the system 5 When the reboot is started Remove the NEC EXPRESSBUILDER DVD from the DVD ROM drive immediately ...

Page 427: ...ew tab and then click OK Hide extensions for know file type Hide protected operating system files Recommended When the message You have chosen to display protected operating system files is displayed click Yes 4 Make sure of the files Open System drive WINDOWS system32 drivers directory and make sure usbhub sys and usbport sys are exists in the directory If you can not found them copy the files ac...

Page 428: ...cket transmission test and so on Setup of teaming Configuring several network adapters as one team provides the server a tolerant environment on any trouble and enhances throughput between the switches PROSet is necessary to utilize these features Follow the procedure below to install PROSet 1 Insert the NEC EXPRESSBUILDER DVD into the DVD ROM drive 2 The Windows Explorer dialog starts 3 Run DXSET...

Page 429: ...log box for network adapter appears 3 Click the Advanced and specify the Link Speed Duplex value the same as the value specified for HUB 4 Click OK on the property dialog box for network adapter When PROSet is installed 1 Open the Device Manager 2 Double click Network Adapter Name in the list 3 Click the Link and specify the Link Speed Duplex Settings value the same as the value specified for HUB ...

Page 430: ...tallation of the Optional Network Board Driver 1 Start Device Manager 2 Click Network adapters and double click Network Adapter Name Network Adapter Name Properties appears NOTE Intel R PRO 1000 is the name of On Board adapter All other names show the Optional Network Board 3 Click the Driver tab and click Update Driver Hardware Update Wizard appears 4 Select the Install from a list or specific lo...

Page 431: ...fied as a group of Adaptive Load Balancing ALB can be connected to only Switching Hub When exchange the mother board or option network card make sure to remove the adapter team before exchanges and recreate the adapter team after exchange complete If you want to utilize AFT ALB feature follow the procedure below to setup 1 The Intel R PROSet dialog box appears The procedure in the case of the stan...

Page 432: ...and click Windows Explorer 3 Run Setup exe in the following directory 001 win winnt w2k3amd video setup exe 4 Follow the message to continue the installation If the dialog message Digital Signature could not been found appears select Yes to continue 5 Remove the NEC EXPRESSBUILDER DVD from the DVD ROM drive follow the direction on the screen and restart the system Installing Disk Array Controller ...

Page 433: ...dows Server 2003 x64 Editions must be activated before you can use Windows Server 2003 x64 Editions Windows activation process is as follows 1 Click Run on Start menu Type as follows in the Open box and click OK oobe msoobe a 2 When the screen as follows is displayed click Next ...

Page 434: ...Installing Windows Server 2003 x64 Editions D 21 The following screen is displayed 3 Process Windows activation according to the following message ...

Page 435: ...D 22 Installing Windows Server 2003 x64 Editions SETTING FOR COLLECTING MEMORY DUMP DEBUG INFORMATION Set for collecting memory dump using the procedure described in Chapter 5 ...

Page 436: ...loppy disk OEM FD for Mass storage device except ones listed below see Exceptional Setup and Installing Optional Mass Storage Driver of Parameter File Creator in Chapter 6 Supporting installation of OS in NEC EXPRESSBUILDER LSI MegaRAID SAS PCI EXPRESS ROMB embedded on the mother board Other optional boards N8103 104 SAS Controller N8103 90 Disk Array Controller External SAS HDD Installing Service...

Page 437: ...ected during the installation the file system will not be converted normally Disconnect MO Device and restart the installation from the beginning Media such as DAT During the OS installation do not attach the unnecessary media for OS installation to the system such as DAT About the Upgrade to Windows Server 2003 R2 The in place upgrade from Windows Server 2003 to Windows Server 2003 R2 is not reco...

Page 438: ...the paging file with the entire system The maximum paging file size which can be set on one partition is 4095MB If the above paging file size exceeds 4095MB specify 4095MB for the paging file size The maximum dump file size for the system with more than 2GB memory mounted is 2048MB 12MB If you install any application program or the like add necessary space to the partition to install these program...

Page 439: ... Windows Server 2003 you do not need to create it again You can create Windows Server 2003 OEM Disk for EXPRESSBUILDER with the following two procedures Create from the menu which appears when running NEC Express5800 Server with NEC EXPRESSBUILDER If you have only NEC Express5800 Server to create Windows Server 2003 OEM Disk for EXPRESSBUILDER use this procedure If Windows Server 2003 or Windows c...

Page 440: ...reate Windows Server 2003 OEM Disk for EXPRESSBUILDER from Autorun Menu if you have the computer on which the above operating systems operate Follow the steps below 1 Prepare one 3 5 inch floppy disk 2 Start the Operating System 3 Insert the NEC EXPRESSBUILDER DVD into the DVD ROM drive of the server The Menu will appear 4 Click Create drive disk and select OEM Disk for Windows Server 2003 NOTE Yo...

Page 441: ... your computer s hardware configuration is displayed A screen with a solid blue background is displayed IMPORTANT There is no visible indication on screen when F6 has been pressed 5 When the following message is displayed press S Setup could not determine the type of one or more mass storage devices installed in your system or you have chosen to manually specify an adapter Currently Setup will loa...

Page 442: ...R2 DISC 2 according to the following procedures You can install Microsoft Windows Server 2003 R2 DISC 2 after the application of System update Be sure to install Microsoft Windows Server 2003 R2 DISC 2 In this case note that the Windows setup screen is not displayed 11 Insert Microsoft Windows Server 2003 R2 DISC 2 CD ROM into the DVD ROM drive Confirm the parameters and click OK 12 When the insta...

Page 443: ... used in the procedure for license authentication should be matched with the COA label in which the product key contained in Windows Server 2003 is written NOTES Execute the activation within 30 days System may be locked after 30 days is passed COA label may be attached to your server ...

Page 444: ...rity The system update is recommended Service Pack 2 need not be applied again when Windows Server 2003 CD ROM which Service Pack 2 is included is used and it is installed Go on the section of Updating the System Perform Updating the System and application of the Hotfix KB921411 IMPORTANT In the situation below make sure to apply Updating the System and Hotfix KB921411 Modified system configuratio...

Page 445: ...ive of the server 3 Click Start menu and Run and then execute the following command When the English version of Windows Server 2003 R2 is used 001 win winnt dotnet qfe enu kb921411 exe When the Simplified Chinese version of Windows Server 2003 R2 is used 001 win winnt dotnet qfe chs kb921411 exe When the French version of Windows Server 2003 R2 is used 001 win winnt dotnet qfe fra kb921411 exe 4 W...

Page 446: ...Installing Windows Server 2003 E 11 5 When the following message is displayed make sure to click Finish to restart the system With that application process of the Hotfix KB921411 is finished ...

Page 447: ... Pack 2 to your system you do not have to apply Service pack 2 again 1 Log on to the system with the account that has administrative privilege e g administrator 2 Insert the NEC EXPRESSBUILDER DVD into the CD DVD ROM drive of server The Windows Autorun Menu will be displayed 3 Left click on Setup and then click Update the system NOTE Right clicking on the Windows Autorun Menu produces the same out...

Page 448: ...em the following message may be shown but there is no impact to the operation Do not click cancel since it may be taken away after a few seconds 4 Click OK to restart the system 5 When the reboot is started Remove the NEC EXPRESSBUILDER DVD from the DVD ROM drive immediately ...

Page 449: ...tab and then click OK Hide extensions for know file type Hide protected operating system files Recommended When the message You have chosen to display protected operating system files is displayed click Yes 4 Make sure of the files Open System drive WINDOWS system32 drivers directory and make sure usbhub sys and usbport sys are exists in the directory If you can not found them copy the files accor...

Page 450: ...n Setup of teaming Configuring several network adapters as one team provides the server a tolerant environment on any trouble and enhance throughput between the switches PROSet is necessary to utilize these features Follow the procedure below to install PROSet 1 Insert the NEC EXPRESSBUILDER DVD into the DVD ROM drive 2 The Windows Explorer dialog starts 3 Run dxsetup exe in the following director...

Page 451: ... 2 Right click Local Area Connection and click Properties from pop up menu 2 Click Configure The property dialog box for network adapter appears 3 Click the Advanced and specify the Link Speed Duplex value the same as the value specified for HUB 4 Click OK on the property dialog box for network adapter When PROSet is installed 1 The Intel PROSet dialog box appears The procedure in the case of the ...

Page 452: ...work Monitor can monitor frames or packets sent or received by a computer on which Network Monitor is installed This is an effective tool for analyzing network faults For information about the installation procedure see Chapter 6 Installing Disk Array Controller Driver N8103 90 The Disk array controller driver will be installed automatically Installing SAS Controller Driver N8103 104 If you utiliz...

Page 453: ...ion Windows Server 2003 must be activated before you can use Windows Server 2003 Windows activation process is as follows 1 Click Run on Start menu Type as follows in the Open box and click OK oobe msoobe a 2 When the screen as follows is displayed click Next ...

Page 454: ...Installing Windows Server 2003 E 19 The following screen is displayed 3 Process Windows activation according to the following message ...

Page 455: ... tuning feature and the Physical Address Extension switch Below is the example on how to add PAE switch to Boot ini file 1 Click Start point to Settings and then click Control Panel 2 In Control Panel double click System 3 Click the Advanced tab and then click Settings under Setup and Recovery 4 Under System Setup click Edit to open Boot ini 5 Add PAE to Operating Systems section in Boot ini file ...

Page 456: ...Installing Windows Server 2003 E 21 SETTING FOR COLLECTING MEMORY DUMP DEBUG INFORMATION Set for collecting memory dump using the procedure described in Chapter 5 ...

Page 457: ...E 22 Installing Windows Server 2003 This page is intentionally left blank ...

Page 458: ... 6 Size Serial No Date Installed Slot 7 Size Serial No Date Installed Slot 8 Size Serial No Date Installed Memory B Slot 1 Size Serial No Date Installed Slot 2 Size Serial No Date Installed Slot 3 Size Serial No Date Installed Slot 4 Size Serial No Date Installed Slot 5 Size Serial No Date Installed Slot 6 Size Serial No Date Installed Slot 7 Size Serial No Date Installed Slot 8 Size Serial No Dat...

Page 459: ...ype Serial No Capacity Date Installed Type number Slot 2 Type Serial No Capacity Date Installed Type number Slot 3 Type Serial No Capacity Date Installed Type number Slot 4 Type Serial No Capacity Date Installed Type number Slot 5 Type Serial No Capacity Date Installed Type number Slot 6 Type Serial No Capacity Date Installed Type number Slot 7 Type Serial No Capacity Date Installed Type number Ba...

Page 460: ...tional Cabinet for Disk Model name Serial No Date Installed External Peripheral Device 1 Model name Serial No Manufacturer Date Installed External Peripheral Device 2 Model name Serial No Manufacturer Date Installed Display Model name Serial No Manufacturer Date Installed Keyboard Model name Serial No Manufacturer Date Installed Mouse Model name Serial No Manufacturer Date Installed ...

Page 461: ...ecord Table Software Firmware version OS Name Version Application of RUR media Apply Name Version File system FAT HPFS NTFS Others Bundled software installed Licensed software installed Application running when a failure occurred ...

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