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N E T W O R K C O N N E C T I O N S
DT900/DT900S Series Phone User Guide
11-159
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N E T W O R K C O N N E C T I O N S
My phone cannot register on the network
If you see a screen that reads “Searching DHCP...” or the Unregistered phone icon on
your phone, and you cannot get a dial tone on your phone, there may be a problem
with the phone’s connection to the network.
Figure 11.4
Unregistered Phone icon
The Unregistered phone icon indicates that the phone has not successfully connected
to the network. It is normal to see this icon momentarily after your phone resets while
the phone reconfigures its connection to the network, but if you still see this icon
several minutes after a phone reset, there may be a problem with your phone or the
connection to the network.
Contact your system administrator to troubleshoot the problem your phone is having
in connecting to the network.
My phone cannot reconnect to the network after a
local settings change
If any administrative settings on your phone have been changed locally using the
phone, those changes will override any system-wide configuration settings. Your
administrator may need to do one of the following:
• Manually log on to the phone to access the Admin Settings options, and set the IP
addresses (such as the IP Address, Subnet Mask, Default Gateway, DNS, Boot
Server Address, SNTP Server Address and Syslog Server Address) in the Network
Settings to “0.0.0.0”. This will reset the values on the phone to use the default
values as specified by DHCP or in the configuration files on the network.
• Perform a Data Clear of the Terminal Data on the phone to restore the
administrative settings on your phone. For information on doing a Data Clear of the
Terminal Data, see the
DT700 Phone Administration Guide - Core
.
Note:
A Data Clear of the Terminal data resets ALL administrative settings but does
not delete any Personal Directory or Speed Dial information that the user has
entered on their phone.
I cannot connect to the network through the PC port
on the back of the phone
1
Verify that your phone is connected to the network and working properly.
If there are problems with the connection between your phone and the network, any
device that tries to connect through the phone will also have problems. Contact your
system administrator to resolve any network connection problems.
2
If your phone is connected to the network and working but you cannot connect a
network device through the PC port on the back of the phone, contact your system
administrator.
Summary of Contents for DT900 Series
Page 1: ...DT900 DT900S Series Phone User Guide For UNIVERGE 3C Communications and SIP Net Platforms ...
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Page 8: ...viii P N 540 446r0 DT900 DT900S Series Phone User Guide ...
Page 22: ...1 2 DT900 DT900S Series Phone User Guide ...
Page 50: ...ITK 8LC X PH ON E SPECIF ICS 2 30 DT900 DT900S Series Phone User Guide ...
Page 80: ...5 60 DT900 DT900S Series Phone User Guide ...
Page 148: ...E N H A N C E D P R O G R AM M A B L E K E Y S 8 128 DT900 DT900S Series Phone User Guide ...
Page 176: ...B L U E TOO T H S U P P O R T 10 156 DT900 DT900S Series Phone User Guide ...
Page 188: ...A U D I O 11 168 DT900 DT900S Series Phone User Guide ...
Page 194: ...A 174 DT900 DT900S Series Phone User Guide ...
Page 198: ...B 178 DT900 DT900S Series Phone User Guide ...
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