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59

Maintenance and Service

ALTAIR io360

US

(1) Power off the detector.

(2) Press the button for approximately 3 seconds and release.

(3) Remove the housing screws (6 places) with a 5 mm hex key.

(4) Separate the front and back housing.

a) If needed, gently insert the slotted screwdriver into the slots shown. 

Do not exceed more than ¼" of penetration.

b) Do not pry where the shield attaches.

c) Rotate screwdriver apart slightly at each appropriate pry location.

(5) Gently pull batteries out of the cavities (3x).

Summary of Contents for ALTAIR io360

Page 1: ...MSAsafety com Operating Manual ALTAIR io360 Gas Detector Order No 10184747 00 Print Spec 10000005389 E CR 800000037948...

Page 2: ...12 8645 Rapperswil Jona Switzerland MSA 2020 All rights reserved WARNING Read this manual carefully before using these devices These devices will perform as intended only if used and maintained in acc...

Page 3: ...Setup 21 3 1 Getting Started 21 3 2 Detector Setup 21 3 3 Powering the Detector 22 3 4 MSA HUB Setup 22 3 5 HUB Assembly 23 3 5 1 Power Requirements 24 3 5 2 Ethernet Cable 25 3 5 3 WiFi 26 3 5 4 HUB...

Page 4: ...Exceed High and Low of Sensor 42 6 3 Monitoring Oxygen Concentration 42 6 4 Monitoring Combustible Gases 43 6 5 Environmental Factors 43 6 5 1 Pressure Changes 43 6 5 2 Humidity Changes 43 6 5 3 Tempe...

Page 5: ...9 1 4 Storage Conditions 72 9 2 HUB 73 9 2 1 Storage Conditions 74 10 Troubleshooting 75 10 1 Detector 75 11 Technical Data 76 11 1 Detector 76 11 2 MSA HUB 77 11 3 Factory Set Alarm Thresholds and S...

Page 6: ...eadings make sure adequate oxygen is present 10 O2 Risk of Explosion Do not remove or replace batteries in a hazardous location Do not alter or modify the detector or HUB Before using the product oper...

Page 7: ...ration between the equipment and receiver connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technic...

Page 8: ...dustrial practice and exposure limitations Failure to follow this warning can result in serious personal injury or death Wireless Operation WARNING Wireless Operation is dependent upon signal availabi...

Page 9: ...as the Lower Explosive Limit LEL A combustible gas reading of XXX or indicates the atmosphere is above 100 LEL or 5 00 vol CH4 and an explosion hazard exists Move away from hazardous area immediately...

Page 10: ...y replacement is to be performed only by a person that is trained to service and repair the product Failure to follow these warnings can result in serious personal injury or death WARNING DO NOT OPEN...

Page 11: ...ble in the country of use Special Conditions for Safe Usage Detector In the event of combustible sensor overrange the detector will enter a Lock Alarm state which must be reset in a fresh air environm...

Page 12: ...ler is proven to be defective Replacement equipment and or parts will be provided at no cost to Purchaser F O B Seller s Plant Failure of Seller to successfully replace any nonconforming equipment or...

Page 13: ...maintain sufficient distance between the medical device and the magnet Please consult your physician or pacemaker or ICD manufacturer for additional guidance and recommendations Neodymium magnets hav...

Page 14: ...logs For more information visit http www safetyio com 2 2 Hardware Overview One to four detector s contained per box depending on the total number of detectors ordered with Three batteries pre install...

Page 15: ...nsor The alarm levels for the individual gases are factory set and can be changed with the Safety io Grid mobile app which will be referred to as the app throughout the manual The detector as a standa...

Page 16: ...ion ALTAIR io360 US 2 3 1 Internal Features Fig 3 Batteries Fig 4 Sensor Gasket Fig 5 Housing 1 Battery type warning 3 Approvals label 2 Batteries 1 Sensor gasket 1 Front housing 3 Back housing 2 Batt...

Page 17: ...arm maintenance connectivity status cali bration etc Display Displays gas reading connectivity status battery levels operation instructions sensor health Button Various set up and operational function...

Page 18: ...antenna 6 Ethernet connection optional 3 Housing 7 Power connector 4 Status LEDs 8 Grounding terminal Feature Description Compact Housing Protective housing from environmental conditions for the HUB C...

Page 19: ...nctions The network can be monitored locally or remotely Local access is via an iOS or Android mobile device when securely connected to the HUB via Bluetooth Remote access is granted to Safety io Grid...

Page 20: ...figurations managing networks and the connecting the HUB to the internet and Safety io Grid To deploy the detectors and HUBs in the field the app enhances the experience particularly when assigning lo...

Page 21: ...tivity Mobile device with app installed and Bluetooth enabled Calibration gas and accessories see section 7 2 1 Calibration 1 Philips screwdriver Slotted screwdriver 5 mm hex key T20 Torx driver 3 2 D...

Page 22: ...not remove replace or disconnect the HUB while the circuit is live Do not open the HUB when the power supply is energized Do not open the HUB in a hazardous location Do not substitute components Subs...

Page 23: ...d with MSA supplied blind plug IP ratings do not imply that the equipment will detect gas during and after exposure to these conditions 3 5 HUB Assembly Only perform assembly with the HUB powered off...

Page 24: ...n result in damage that prevents proper operation Failure to follow this warning can result in serious personal injury or death 3 5 1 Power Requirements 4 Optional Use four screws to fasten the wall b...

Page 25: ...Failure to follow these warnings can result in serious personal injury or death 1 Unscrew the Ethernet blind plug with a slotted screwdriver 2 Open housing by opening the joints and removing the two...

Page 26: ...5 in lb 1 in lb 0 4 Nm 0 1 Nm 7 Connect the Ethernet connector to the main board 8 Fasten the two screws to install the mounting flange to the housing 9 Install the cover panel Torque screws to 3 5 i...

Page 27: ...uration On Off On Mobile device is connected to the HUB via Bluetooth Network Connection On Off On Connection to Safety io Grid is established MSA Radio Connection On Off On Mesh radio is on Error Cas...

Page 28: ...ill be displayed on the app Network connection overview App connects to the HUB App connects to detector s Detector s connect to the HUB Fig 8 Network Connection Overview To connect a network 1 Start...

Page 29: ...fter pressing the detector button The app will show all detectors communicating Bluetooth in range of the mobile device 2 From this app screen select the detector s to be added to the network NOTE For...

Page 30: ...elp identify detectors HUBs and networks Follow the app prompts to rename items 4 6 2 Security The user can create and require a security code for a network MSA recommends a security code to prevent m...

Page 31: ...ted shared alarm 4 7 2 Evacuation An evacuation alarm can be initiated manually and communicated through the network at the discretion of an authorized user Alarms are configured as shared alarms by d...

Page 32: ...during special states Failure to follow this warning can result in serious personal injury or death 4 8 Testing the Network Test the network before deployment to verify proper functioning 1 Send an e...

Page 33: ...reduced by physical obstructions between the detectors and environmental conditions Any mention of maximum connection distance is understood to be under ideal conditions The interface feedback on the...

Page 34: ...0 feet HUB to detector Detectors that are out of range of the HUB are able to make up to two hops through neighboring detectors to extend the range An example of this is shown below Fig 10 Maximum Net...

Page 35: ...is required on detectors to avoid exceeding maximum operating temperature and or false alarms The SunShield is securely held in place by the magnet on the back of the detector as shown below With the...

Page 36: ...h Powering the HUB Option 1 Option 2 1 Power the HUB in a non hazardous location 2 Move the HUB to its mounting location Mounting the HUB 1 Connect Ethernet optional 2 Connect Power to HUB assembly 3...

Page 37: ...net that can be used for gently placing the detector on appropriate surface Fig 13 Magnet Mount 5 3 Mobile Device Assisted Deployment While the app is not required for deploying a network using the ap...

Page 38: ...ID reader activates On 1 Press button briefly 2 Release Initiate Calibration or Bump On 1 Press button briefly 2 Release 3 Present desired RFID tag Advance to next gas reading Interactive mode and no...

Page 39: ...cription Alarm triggered and calibration failure High Alarm Low Alarm Processing event Connected to network Connection strength indicators Battery Warning Battery Alarm Fail no Pass yes Retry Sensor L...

Page 40: ...blue clock wise around the detector Silent Calibration passed Green circling Successful beep Calibration failed Red circling Failure beep Maintenance due Side LEDs flash yellow Silent Battery Warning...

Page 41: ...ing the detector button when prompted 6 2 2 Sensor End of Life Warning If a sensor is nearing its end of life the detector will warn the user following a sensor calibration by displaying the heart war...

Page 42: ...oints can be set to activate on two different conditions Enriched oxygen concentration 20 8 or Deficient oxygen concentration 19 5 While the detector can detect up to 30 oxygen in the ambient air it i...

Page 43: ...ure changes rapidly e g stepping through airlock the oxygen sensor reading may temporarily shift and possibly cause the detector to go into alarm While the percentage of oxygen may remain at or near 2...

Page 44: ...t data log settings record is 60 days of data at 30 minute data reading intervals To retrieve data 1 Press the detector button to enter interactive mode 2 Connect to app a Follow app prompts to retrie...

Page 45: ...rformed to reset all values to their defaults 1 Power off the HUB 2 Unmount the HUB a If necessary move to a non hazardous location 3 Open housing by opening the right joints and unscrew the lid screw...

Page 46: ...b 1 in lb 2 Nm 0 1 Nm 10 Mount HUB to its final location Use four screws to fasten the wall brackets to the surface and apply a torque of 45 in lb 5 in lb 5 Nm 1 Nm NOTE It is the customer s responsib...

Page 47: ...to perform this test can result in serious personal injury or death This test quickly confirms that the gas sensors are functioning 7 1 1 Bump Test Frequency Bump test frequency may be stipulated by...

Page 48: ...rrect accuracy by performing the calibration procedure described in section 7 2 1 Calibration 7 1 2 Equipment See section 13 1 Detector Spare Parts and Accessories for ordering information of these co...

Page 49: ...bration Cap onto the detector 6 Insert tab on Calibration Cap into slots on detector 3 places 7 Press Calibration Cap until it seats onto detector a If needed connect one end of the tubing to the Cali...

Page 50: ...death After bump test completes the detector will Pass Beep Display green LEDs Display check mark and Bump Pass text Fail Beep Display red LEDs Display X and Bump Fail text If the bump test fails the...

Page 51: ...Spare Parts and Accessories Calibration Check Gas Cylinder 0 25 liters min Flow Regulator 1 8 ID Superthane Ester Tubing Calibration Cap 13 Install SunShield on detector Under normal circumstances MSA...

Page 52: ...teps 1 Remove SunShield 2 Remove SensorShield with the detector exposed to fresh air NOTE If uncertain use a bottle that contains fresh air 3 Press button on the detector to enter interactive mode 4 T...

Page 53: ...libration the O2 sensor s accuracy is checked against a known oxygen gas concentration without adjusting the calibration curve A span calibration can fail for many reasons besides sensor at the end of...

Page 54: ...tion gas is controlled by the detector The detector will indicate that calibration span has successfully passed and that the gas can be removed After span calibration completes the detector will Pass...

Page 55: ...ad to blockage of the sensor path including but not limited to rain water spray dusty or dirty environments snow and ice storms or icing conditions Failure to do so may result in erroneous gas reading...

Page 56: ...d 1 driver 3 16 slotted driver T20 torx driver Torque wrench 8 2 Authorized Maintenance Any authorized maintenance shall be performed in a non hazardous area with HUB s and detector s powered off Clea...

Page 57: ...from the gas detector 8 5 Chemical Exposure If the equipment is likely to come into contact with aggressive substances e g acidic liquids or gases that may attack metals or solvents that may affects...

Page 58: ...cells Failure to follow this warning can result in serious personal injury or death The battery shall not be replaced in a hazardous area Only use Tadiran model number TL 5920 and Tadiran model SL 277...

Page 59: ...sing screws 6 places with a 5 mm hex key 4 Separate the front and back housing a If needed gently insert the slotted screwdriver into the slots shown Do not exceed more than of penetration b Do not pr...

Page 60: ...on marked in the cavity 7 Assemble front and back housing Install screws until resistance starts 8 Finish tightening screws in the pattern as shown below Tighten screws to a torque of 10 in lb 1 in lb...

Page 61: ...or approximately 3 seconds and release 2 Remove the housing screws 6 places with a 5mm hex key 3 Separate the front and back housing a If needed gently insert the slotted screwdriver into the slots sh...

Page 62: ...e open ring is positioned around the opening for the horn Always replace the gasket when servicing the horn or sensors 9 Assembly front housing to battery holder 10 Install screws to torque of 3 in lb...

Page 63: ...this warning can result in serious personal injury or death 12 Assembly front and back housing Install screws until resistance starts 13 Finish tightening screws in the pattern as shown below Tighten...

Page 64: ...e that comes in contact with skin eyes or clothes can cause burns If any contact with the electrolyte does occur immediately rinse with a large quantity of water On contact with the eyes rinse thoroug...

Page 65: ...tector will not perform as expected and persons relying on this product for their safety could sustain serious personal injury or death Failure to follow this warning can result in serious personal in...

Page 66: ...exceed more than of penetration b Do not pry where the shield attaches c Rotate screwdriver apart slightly at each appropriate pry location 4 Gently remove batteries 5 Remove battery holder retaining...

Page 67: ...ng it firmly in place a Ensure tab on sensor aligns with groove at top of holder applies to XCell sensors only b Insert the Xcell combustible sensor as shown c Insert the O2 sensor as shown d Insert t...

Page 68: ...sh tightening screws in the pattern as shown Tighten screws to a torque of 10 in lb 1 in lb 1 1 Nm 0 1 Nm 15 Install SensorShield 16 Install SunShield When replacing O2 sensor allow sufficient time fo...

Page 69: ...pry location 4 Remove battery holder retaining screws 5 Separate front housing from battery holder 6 Remove old sensor gasket Dispose of sensor gasket following local regulations 7 Gently remove the h...

Page 70: ...at the battery matches the orientation marked in the cavity See reference and warnings in section 8 8 Batteries 12 Assembly front and back housing Install screws until resistance starts 13 Finish tigh...

Page 71: ...anual or by anyone other than a person authorized by MSA could cause the unit to fail to perform properly Repair of the HUB must be performed by a person authorized by MSA Failure to follow this warni...

Page 72: ...ration Follow instructions in section 4 2 Connecting a Network to interface with the app 9 1 3 Factory Reset Factory reset is an optional decommissioning step and can only be performed during detector...

Page 73: ...he HUB in a hazardous location Do not connect or disconnect Ethernet connection when the power supply is energized Failure to follow these warnings can expose a user to risk of electrical shock or ign...

Page 74: ...in a safe dry place between 18 C 64 F and 30 C 86 F The relative humidity range of 15 90 relative humidity non condensing environment For extended storage remove batteries and store separately in a s...

Page 75: ...t persists contact MSA customer support Fault 14 Combustible sensor fault Replace with new MSA combustible sensor If fault persists contact MSA customer support Fault 15 Low power combustible sensor f...

Page 76: ...n sounding and LEDs flashing Continuous background level of gas present Power up time 2 min during start up procedure Temperature Range Normal operating range 14 to 104 F 10 to 40 C Extended operating...

Page 77: ...midity 10 to 90 r H noncondensing Ingress protection IP67 Power dissipation Continuous 5W Peak 12W Power Supply Connector type M12 4 Pin A coded Minimal input voltage 12 V DC Nominal input voltage 24...

Page 78: ...0 O2 vol 19 5 23 0 5 0 24 0 H2S ppm 5 10 5 175 CO ppm 25 100 10 1700 Sensor Default Calibration Set point Minimum Calibration Set point Maximum Calibration Set point Combustible LEL 50 5 100 O2 vol 15...

Page 79: ...ange The oxygen sensor has built in temperature compensation However if temperature shifts dramatically the oxygen sensor reading may shift Range 0 to 30 vol O2 Certified for 0 25 vol O2 Resolution 0...

Page 80: ...l result from the application of the test gas Range 0 200 ppm H2S Resolution 1 ppm H2S For 3 to 200 ppm H2S Reproducibility normal temperature range 2 ppm H2S or 10 of reading whichever is greater 0 t...

Page 81: ...81 Patents ALTAIR io360 US 12 Patents US 8826721 US 7959777 US 8702935 US 8790501 Additional patents pending...

Page 82: ...o360 10205505 HOUSING BACK RP GREEN io360 10205506 GASKET SENSOR REPLACEMENT io360 10201436 REPLACEMENT KIT SCREWS io360 10201437 SENSOR SHIELD REPLACEMENT io360 10201438 CAP CALIBRATION REPLACEMENT i...

Page 83: ...n denotes cylinders are available in Europe Only Refer to EN 60079 29 2 Guide for the selection installation use and maintenance of apparatus for the detection and measurement of combustible gases or...

Page 84: ...For local MSA contacts please visit us at MSAsafety com...

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