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Miracall Technology MC-832KA, User Manual

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MIRACALL TECHNOLOGY CO.,LTD 

 

９５

4-9  Connecting Hotel Management Software 

In Database Parameters, there’s choice to connect Hotel Management Software. System will create a new 
file for the hotel management. 

 

4-10  Remarks 

Parameter setting – Switch on/off Parameter setting: Invalid in parameter (3) “16, Paging effect choice ” in 
MC-832KA.  
 
“18, Completely Flexible Extension coding, and non-completely Flexible Extension coding” invalid.   
 
“15, Fixed OGM, OGM record ” invalid in MC-832KA).   
Trunk Line Parameter(2)- Router line, dialing “1” out, in MC-832KA, it should be dial “3” out.   

 

 

Chapter 5   

Trouble Shooting

 

 

5-1 Hardware Failure Table 
 

Failure Type 

Cause of Failure 

Solution     

1. Telephone set is broken-down. 

1.  Changing  to  use  better  quality 
telephone set. 

2.There are some troubles in 
circuit. 
(Circuit is short or open.) 

2.Finding the failure and resolve it or 
change the circuit. 

3. Crystal head is loose. 

3. Changing to use a new crystal head 

4. Crystal is broken. 

4 repairing the crystal or change a new 
crystal. 

5-1-01 
No dialing tone   
at extension 

5. Terminal port is broken or 
system cause failure.   

5. finding broken components and 
removing it or changing to use another 
board. 

1. Telephone set is broken down or 
ring switch is in “off ” status. 

1. Changing to use better quality 
telephone set or making ring switch is in 
“on ”status. 

2.Setting “forwarding” or 
“ do-not-disturb” at the extension. 

2. Canceling “ forwarding” or 
“ do-not-disturb” setting. 

5-1-02 
Extensions do not 
ring. 
 
 
 

3. There is some failure on power 
supply  
board. 

3. Removing broken components or using 
better quality power supply board. 

Summary of Contents for MC-832KA

Page 1: ...MC 832KA Hybrid System MIRACALL TECHNOLOGY CO LTD MC 832KA Advanced Hybrid Phone System Users Manual Capacity 4 16 expand to 4 24 4 32 8 16 8 24 8 32 ...

Page 2: ...ogram 07 System setting 4 19 Program 08 Night time switch Discount call 19 Program 09 Outgoing calls setting Day mode 21 Program 10 Outgoing calls setting Night mode 21 Program 11 Incoming calls setting Day mode 22 Program 12 Incoming calls setting Night mode 22 Program 13 Setting of delay ringing DISA setting 23 Program 14 Class of Service 23 Program 15 Restriction code A 24 Program 16 Restrictio...

Page 3: ... 5 06 Walking Account Code 41 2 5 07 Trunk to Trunk DISA Password 43 2 5 08 System Password 44 2 5 09 Charge Rate 45 2 5 10 Manager and Secretary Group 46 2 5 11 Picking Up Group 47 2 5 12 Day Night Time 48 2 5 13 PBX Code 49 Extension Setting 2 5 14 Extension Flexible Numbering 50 2 5 15 Class of Services 51 2 5 16 Do Not Disturb 53 2 5 17 Interrupt Break an Outside Call 54 2 5 18 Dialing Out Dir...

Page 4: ... 13 Trunk to Trunk Economical Call via DISA 79 3 2 14 Speed Dialing 80 3 2 15 Hot Line Dialing 80 3 2 16 Walking Account Code 81 3 2 17 Extension Lock Password 81 3 2 18 Conference Call 82 3 2 19 IP Routing Call at Extension 82 3 2 20 Select a Trunk Line Directly 83 3 2 21 Call Transfer 83 3 2 22 Day and Night Service 83 3 2 23 Paging 84 3 2 24 Paging Pickup 84 3 2 25 Call Forwarding 85 3 2 26 Do ...

Page 5: ...o Display at Key Phone 94 5 1 04 No Ring For Incoming Call 94 5 2 Program Problem 94 5 2 01 Trunk Number Integrated Problem 95 5 2 02 IP routing Problem 95 5 2 03 Caller ID do not work 95 5 2 04 Extension Number can not be saved 95 5 2 05 Class of Service is in out of control 95 5 3 Software Problem 96 5 3 01 Can not Communicate with computer 96 5 3 02 Charge Rate is incorrect 96 5 3 03 Charge can...

Page 6: ...V Parameters for Page Output Voltage 250 400mV 1 2 Mechanic Characteristic Main Unit Dimension 360mm X 275mm X 90mm Weight 5Kgs 1 3 System Capacity Max 8Trunk 32ext Max 12pcs key phone Items Description Full Capacity Max 8Trunk Lines 32 extensions Basic Capacity 4Trunk Lines 16 extensions 40P Trunk Line Card Max 1pc 40P card can connect and 4ports Trunk Line per card 08A Extension Card Max 2pcs 08...

Page 7: ...Parameter Signal Type Specifications Dialing Tone Dual Frequency 440 HZ and 480HZ Continuous Busy Tone 0 5 Seconds on 0 5 Seconds off Dual Frequency 440 HZ and 480HZ 1 0 second per cycle Un effective Tone 0 25 Seconds on 0 25 Seconds off Dual Frequency 440 HZ and 480HZ 0 5second per cycle Ringing Back Tone 0 4Seconds on 0 2Seconds off 0 4Seconds on 4 0Seconds off Dual Frequency 440 HZ and 480HZ 5 ...

Page 8: ...runk Line 5 Trunk Line 6 14 Trunk Line 7 Trunk Line 8 15 18 are hybrid ports EXT009 012 Can connect 4pcs key phone or 4pcs single line phone 19 for EXT013 014 20 for EXT015 016 21 for EXT017 018 22 for EXT019 020 23 for EXT021 022 24 for EXT023 024 25 External music port 26 Paging port 27 SMDR Port 30 ground connection Remarks 1 21 24 are wiring example for 08B EXT card 15 20 are wiring example fo...

Page 9: ...her Board 1 5 2 2 M02 Multi function Card M02 card CON3 Trunk line5 8 Slot CON2 Power Socket 009 024 Ext Slot can be connected to 08A or 08B card CON1 Line1 Line2 4pcs key or regular phone 12pcs regular phone To CONS 3 in mother board External Music Port PAGE PORT SMDR PORT Recordable DISA OGM ...

Page 10: ...ension It is inserted into EXP6 EXP13 slot at Main Unit and any slot at expansion unit 1 6 Installation Process 1 6 1 Installation Environment Fixing Method The unit can be placed on table or hung on the wall Below figure is for wall mounted 296mm 227mm 220mm 220mm 34 5mm 34 5mm DON T install the system in such environments as follows 1 Where it s sunlit too hot too cold or watery Proper temperatu...

Page 11: ...inal while inserting board And the cards are not allowed to put together with static things b Telephone cables can not be allowed to paralleled with Power Supply Line In order to avoid lightening striking user should wire them inside room c User only can insert cards after shutting off power And should check stability and position before power on 1 6 4 Key Phone Connection We provide user with 4 w...

Page 12: ...age at any extension when system is linked with this port through 3 5mm standard audio connector 1 6 8 External Music Source User can replace the built in on hold music from external source music such as MP3 CD 3 5mm standard audio connector External MUSIC port is in Multi function card 1 6 9 Ground Requirement In order to avoid thunder storm the system must connect to ground and the ground resist...

Page 13: ...ch Discount call Outgoing calls setting Day mode Outgoing calls setting Night mode Incoming calls setting Day mode Incoming calls setting Night mode Setting of delay ringing DISA setting Class of Service Restriction code A Restriction code B Open code C Public restriction code D PBX access code Walking account code setting Trunk trunk transfer DISA password 1 2 4 6 8 3 5 7 9 0 0 0 0 0 0 0 0 0 0 0 ...

Page 14: ...deposit 2 2 Features Related with Program Overview No Feature List Related Programs 1 6 Classes of Service Digit Restriction 01 09 10 14 15 16 17 18 2 Account Code Dialinq 13 14 20 3 Auto Attendant 01 04 05 08 4 Auto Busy Redial Nil 5 Barge In 22 6 Boss Secretary Function 25 7 Call Accounting 30 31 32 8 Call Time Control 06 22 9 Caller ID 01 22 10 Trunk Line Access 01 11 Trunk Line Reverse 02 12 D...

Page 15: ... System Password 26 32 System Speed Dialing 03 33 Trunk to Trunk Transfer 01 13 14 21 27 34 Toll Restriction 36 35 36 37 38 39 40 2 3 Before Access System Program 1 All setting should be after entering System Program status 2 How to access into System Program status Key Phone On hook press CHK key three times input system password default 1234567 A long confirm beep will hear then input relevant p...

Page 16: ...save program setting Press HOLD key at Key Phone or key at single line phone then exit to system program status Then choose to exit programming status or repeat procedure 3 4 5 Some functions need set multi items 7 Exit completely from program status Press CLEAR twice at Key Phone or hook on at single line phone in system program state 8 All parameters showed in this manual or examples are based o...

Page 17: ...e 0 unavailable at Day Night time 1 available at Day Time only 2 available at Night Time only 3 available at Day Night time E 0 1 Line restriction 0 restricted line 1 unrestricted line Unrestricted line means that this outside line is unrestricted when the extension use this line to dial any outside number restricted line means some extensions or some numbers are restricted from dialing through th...

Page 18: ...o return to the main menu Program 03 SYSTEM SPEED DIALING XX 00 49 Speed dialing code YY Telephone number maximum 19 digits Remarks When input external call 9 must be added before the dialing number Press the TRF key for switching to next data input Programming for Single Line Telephone Set Enter speed dialing code and then press key then press 9 dialing number Then press key for next code input o...

Page 19: ...ight mode 781 day mode also should be the phone at port 001 3 The setting for ringing times is related to settings in program 08 The time to start reckoning in this program is related to the call accounting program Program 05 SYSTEM SETTING 2 F 0 1 Caller do not dial any number during Auto Attendant announcement call will transfer to operator 0 No cut the line if do not dial 1 Yes transfer to Oper...

Page 20: ... connect at station port 001 only Programming for Single Line Telephone Enter the values of KLMNO and then press to return to the main menu Remarks Condition of Call Time Control related with program 22 IP Router for complete IP number some region need to add at end some region no need Program 07 System setting 4 P 0 1 flexible extension numbering 0 allow leading digit 2 3 8 only non full flexible...

Page 21: ...ercentage 04 05 same as setting 03 They are 2 nd and 3 rd discount duration and percentage for national long distance call 06 The upper row display NGT TIME1 night time status 1 The lower row display XX XX YY YY ZZ XX XX the starting time of night mode YY YY the end time of night mode ZZ discount call percentage Remarks item 06 is related with the time switching to Night time automatically by the ...

Page 22: ...lay INTL ARATE additional fee for international long distance call The lower row display X X XX additional fee in percentage 22 23 Similar to item 21 to set additional fee for national long distance call and Local call 24 The upper row display INTL AFEE service fee for international long distance call The lower row display XXXX XXXX the amount for service fee unit Chinese Fen time 25 26 Similar to...

Page 23: ...2 Last X stands for Trunk Line 8 Example 001 10101011 which means extension001 can use Trunk Line1 3 5 7 8 to make outside call not allow to use Trunk Line 2 4 6 night time Programming for Single Line Telephone Enter extension port number and then press key enter the values of XXXXXXXX Then press key to enter next extension port number or press the key to return to the main menu Program 11 INCOMIN...

Page 24: ...while do not ring from Trunk Line 2 4 6 night time Programming for Single Line Telephone Enter extension port number and then press key enter the values of XXXXXXXX Then press key to enter next extension port number or press the key to return to the main menu Program 13 SETTING OF DELAY RINGING DISA setting Setting of delay ringing TELXXX 001 032 Extension port number represent all extensions Defa...

Page 25: ...o be stipulated in each service class Please set particular number in program 15 18 of system programming 1 Class 1 No restriction 2 Class 2 Restrict the telephone number set in program 15 code A 3 Class 3 Restrict the telephone number set in program 15 code A and program 16 code B Open the telephone number set in program 17 code C 4 Class 4 Restrict the telephone number set in program 15 code A p...

Page 26: ...ram 16 RESTRICT CODE B XX 01 20 Group number max 20 groups YYYYyyyy Restrict code max 8 digits for service class 3 and 4 in Program 14 Default 01 0 02 160 03 960 04 969 Programming for Single Line Telephone Enter group number and then press key enter restrict code Then press key to next group number or press key to return to the main menu Program 17 OPEN CODE C XX 01 12 Group number max 12groups Y...

Page 27: ...its Default 01 110 02 112 03 119 Remarks In People s Republic of China 110 is for Police 112 is for ambulances 119 is for fire Programming for Single Line Telephone Enter group number and then press key enter unrestricted code Then press key to next group number or press key to return to the main menu Program 19 PBX ACCESS CODE AA 01 04 group number max 4groups B PBX code 1 to 2 digits Example Tru...

Page 28: ...group number or press the key to return to the main menu Program 20 WALKING ACCOUNT CODE SETTING AAA 001 255 Account code series number total 255 groups BBBBBB Password of account code 6 digit C 1 6 Class of service refer to program 14 D 1 4 Authority of Trunk Line access 1 4types assigned by 125 128 in program 13 Programming for Single Line Telephone Set Enter Access code number and then press ke...

Page 29: ...ess key press key and then enter Class of service press key and enter Class of Trunk Line access Finally press key to return to the main menu Program 22 EXTENSION SETTING 1 TELXXX 001 032 Extension port number represent all extensions Default All extensions 30000 A 0 3 Call waiting alert 0 Internal call OFF and external call OFF 1 Internal call ON and external call OFF 2 Internal call OFF and exte...

Page 30: ...ss key to enter next extension port number or press key to return to the main menu dial tone will be heard again Program 24 PICKUP GROUP ASSIGNMENT A 1 4 Pickup groups total 4groups TELXXX 001 032 Extension port number represent all extensions B Set and Cancel 1 Set and join the group 0 Cancel and exit from the group There are totally 4 pickup groups set in system the maximum extension of each pic...

Page 31: ...e Line Telephone Enter the group number and then press key enter extension port number for Boss and then press key enter extension port number of Secretary Finally press the key to return to the main menu dial tone will be heard again Program 26 SYSTEM PASSWORD The user can change the default password to the desired one Default password 1234567 Programming for Single Line Telephone Enter the new p...

Page 32: ...ll be lost Console 2 XXX Default NIL then press TRFR Console 3 XXX Default NIL ABC 001 008 Default nil the Trunk to Trunk extension port must select from port 001 008 XXX extension number from 001 032 Programming for Single Line Telephone Enter DISA port number and then press the key Remark Standard phone is net allow to set operator in this program Program 28 SYSTEM RESET Press 1 to reset system ...

Page 33: ...02 032 8032 Programming for Single Line Telephone Enter extension port number press the key and new extension number 2 to 4 digits If you want to assign next extension number press and then follow above steps Finally to press key to restore new data then return to the main menu Program 30 IDD UNIT PRICE SETTING For Key Telephone only 00XXXX is the country code of international distance call First ...

Page 34: ... Key Telephone only W is the 1 st digit of local call number 1 9 XX is the unit price of 1 t charging time period 00 99 cent YY is the unit price of 2 d charging time period 00 99 cent Z is the initial time period charge duration 1 or 3 For example the cost for calls within the local area beginning with 1 2 3 5 6 or 9 is 0 22 per minute for the first 3 minutes if no less than 3 minutes it shall be...

Page 35: ...he charges of specify time and then press TRF key Program 34 REVIEW PASSWORD OF EXTENSION LOCK For Key Telephone only XXX Extension port number password is behind Enter extension port number 001 032 and then press TRF key to shows the password at upper row Program 35 REVIEW SYSTEM CHARGE COUNTING For Key Telephone only XXXX indicates the stored number of charge counting of system The max total sto...

Page 36: ...rom Monday to Saturday 00 stands for time system setting as 12 hours mode 0 is represent for AM PM 0 is represent for AM 1 is represent for PM If input wrong notice tone will be heard during programming Program Procedure Operating at Key Phone On hook on status press CHECK key three times and input password 1234567 after hear do tone then input code 00 and two digit for year number After finishing...

Page 37: ...t the above procedure After confirm press and exit from 00 item If still want to program other content input purpose item code or hook on and exit For instance setting system as 2004 01 01 Monday 01 01 PM Hook off and press 787 1234567 00 04 01 01 1 01 01 1 hook on to exit 2 5 02 Trunk Numbers Integrated Function Introduction If your company has several Trunk lines with different telephone numbers...

Page 38: ... time If call Y B will ring B can route after hook off Therefore we can say Y can forward without any condition We also can name this as swift forwarding mode B Another way Input 57 before Y number and the first purpose Trunk line number A hook on Thus Y can forward to A If call Y A will ring A can route after hook off then input 57 before Y number After hook on hook off again and input 57 the sec...

Page 39: ...ower on and off once at main frame For example there are 4 Trunk Lines total the first Trunk Line number is 26637022 the second Trunk Line number is 26637023 the third Trunk Line number is 26637024 the fourth Trunk Line number is 26637000 The published number is 26637000 and forwarding function is open for 26637000 can use swift selection when testing Setting forwarding instruction is 57 and can f...

Page 40: ...s CLEAR key once and exit from system or hook off hook on to exit system For example set Trunk line port No 01 as dialing out without pressing 9 On hook on status press CHECK key three times 1234567 02 01 press TRFR key once 11020 press HOLD key once press CLEAR key once and exit Operation at single line Phone On hook off status press 787 and input password 1234567 input item code 02 after hearing...

Page 41: ...uting And default is 0 Setting 0 at the third digit of program item No 23 means that input relative instruction at one extension to make system shut off IP routing but 1 means that it is non effective when that input relative instruction at one extension to make system shut off IP routing That is to say to dial long distance call with IP card compulsively Setting 0 at the last column of item No 30...

Page 42: ...outing at single line phone 2 5 05 Speed Dialing Function Introduction Users can handle daily call more efficiently by the function For instance users can set a group telephone number used very frequently as a certain abbreviation code in order to save time Default Setting NIL Notice The function is set at System Program 03 System can set 50 group public abbreviation code and every code can be 20 ...

Page 43: ... line number 0755 88888888 as abbreviation code 02 On hook off status press 787 1234567 03 02 Press key once 9075588888888 Press Key once hook on and exit from system 2 5 06 Walking Account Code Function Introduction Accompany password also is personal password Can assign password class and deposit number for authority of local call domestic call and international call at any extension of the syst...

Page 44: ...peration at single line phone On hook off status press 787 and input password 1234567 input item code 20 after hearing du identification tone then input password group No press key once cursor shifts to password column and input 6 digits password Then press key once cursor shifts to service class column and input class number Class number is from 1 to 6 Press key once and cursor shifts to outside ...

Page 45: ...n and input class number Class number is from 1 to 6 Press TRFR key once and cursor shifts to outside line authority class and the authority class is from 1 to 4 Press TRFR key once and cursor shifts to another group setting If want to set another accompany password should repeat the above procedure After confirm press HOLD key once and exit from item No 21 automatically If still want to program o...

Page 46: ... 9 Finishing inputting means finishing revising After confirming press HOLD key once and exit automatically If still want to program other item only input purpose item number code after hearing du identification tone Otherwise press CLEAR key once and exit from system or hook on or off to exit from system For example Changing system password into 666666 On hook on status press CHECK key three time...

Page 47: ...07 1 the first column 010stands for Beijing area code At the fist column inputting 10 is ok because default of the first digit is 0 The second column is for unit price Unit time is 6 seconds 00 07 means the unit price is 0 07 per 6 seconds The third column is set for whether open IP function 1 means open 0 means restrict Setting charge rate at System Program 32 as the following procedure 1 00 14 1...

Page 48: ...assword 1234567 Then input purpose System Program25 after hear du identification tone Then input purpose group No Then press TRFR key and cursor shifts to manager extension port number column then input relative port No Then press TRFR key and cursor shifts to Secretary extension port column then input relative port No If want to set another Manager Secretary group repeat the above procedure After...

Page 49: ...ntity is non restriction All extension default to belong to the four groups Before setting please don t set any extension not join any of the four groups When setting several pick up groups people only can pick up one extension belong to the same group But appointing pick up operation can be among different groups Program Procedure Operation at key phone On hook on status press CHECK key three tim...

Page 50: ... purpose item No Otherwise hook on or off to exit For example Setting extension port No 001 002 and 003 as same one group and others as another group On hook on status input 787 1234567 24 1 press key press key 0 press key 24 2 press key press key 0 press key 24 3 press key press key 0 press key 24 4 press key press key 0 press key 24 1 press key 001 press key 1 press key 002 press key 1 press key...

Page 51: ...e and exit It is unavailable to operate at single line phone The function should be set by key phone or 3S management soft 2 5 13 PBX Code Function Introduction If users extension line is connected to outside line port of the group phone system people must press dialing out code before selecting one Trunk line to call out at any extension of the group phone system And we name the dialing out code ...

Page 52: ...code column then input PBX code If want input more PBX code Then press key and cursor shifts to group No column And repeat the above procedure After confirm press key once and exit If still program other system item input purpose item No Otherwise hook on to exit For example Set one group of PBX code and press 0 to dial out Hook off input 787 1234567 19 01 press key once 0 press key once hook on a...

Page 53: ... port No to after hear du identification tone Then press key once and cursor shifts to extension number column then press key once and delete original extension number then press key once and input new extension number Finishing inputting means finishing changing extension number If want to revise other extension number then press key once and cursor shifts to extension port No column And repeat t...

Page 54: ...hones which the leading number is 160 960 969 That also is voice station call There are different voice station call in different city and user can change the leading number according to their requirement The open code of the third class is set at System Program 17 and there are total 12 groups And the open code digit can be from 1 to 8 No digit is set in default status The forth class it restrict...

Page 55: ... Default Setting 02000 All extensions are set to be do not disturb for internal call and external call but do not open the function Notice The function instruction is set at the second digit at System Program 23 Because there are several function instruction set at the system item don t change other non relative digit Otherwise will effect other function to be implemented The biggest trouble is th...

Page 56: ...t from system At last press ICM key once and input 7110 at extension 8002 2 5 17 Interrupt Break an Outside Cal Function Introduction An extension with the authority can intrude monitor or join the call Default Setting 30001 All of extensions are not allowed to intrude or disconnect an outside line Notice The function instruction is set at the forth digit at System Program 22 Because there are sev...

Page 57: ...ng At extension No 8001 dial purpose extension number and press key when hearing busy tone Operation at single line phone Hook off input 787 and input system password 1234567 Then input purpose System Program22 and input purpose port No after hear du identification tone Then press key once and cursor shifts to function column and input relative digit for the function If want to set the function fo...

Page 58: ...digit for the function If want to set dialing out directly for other extensions then press TRFR key and cursor shifts to extension port No and repeat the above procedure After confirm press HOLD key once and exit from System Program23 automatically If still program other system item input purpose item No Otherwise press CLEAR key once and exit from system or hook on or off to exit For example Set ...

Page 59: ... status press CHECK key three times and input system password 1234567 Then input purpose System Program22 and input purpose port No after hear du identification tone Then press TRFR key once and cursor shifts to function column and input relative digit for the function If want to set other function then press TRFR key and cursor shifts to extension port No and repeat the above procedure After conf...

Page 60: ... 30001 0 stands for restrict waiting notice tone 1 stands for that it is available for to open waiting notice tone for internal line and not for outside line 2 stands for that it is available to open waiting notice tone for outside line and not for internal line 3 stands for that it is available to open waiting notice tone for outside line and internal line When system set waiting notice tone for ...

Page 61: ...tary calls the manager and the manager s extension can not ring Then the manager can press hand free key and communicate with the secretary After finishing the conversation the manager can end once the secretary hooks on Default Setting 30001 The function is restricted at all extensions Note The function instruction is set at the second digit at System Program 22 Because there are several function...

Page 62: ...tive digit Otherwise will effect other function to be implemented The biggest trouble cause intruding disconnecting answer automatically Caller ID of interline call waiting notice and alert function to be non effective represents all extensions The fifth digit of System Program 22 30001 0 stands for selecting English 1 stands for selecting simplified Chinese It is effective only at key phone Progr...

Page 63: ... key phone Program procedure Operation at key phone On hook on status press CHECK key three times and input system password 1234567 Then input purpose System Program22 and input purpose port No after hear du identification tone Then press TRFR key once and cursor shifts to function column and input relative digit for the function If want to set other function Then press TRFR key once and cursor sh...

Page 64: ...e is set as present time set at System Program 00 And switching time is set at sub item No 06 of System Program 08 and it is 24 hours mode And System Program 01 is set to be non auto attendant mode represents all extensions 001 1 11111111 stands for 001 stands for extension port No 1 1 stands for the first 8 outside lines 11111111 eight 1 stands for extension all ring when 8 outside line call in e...

Page 65: ... key once and cursor shifts to extension port No and repeat the above procedure After confirm press key once and exit from System Program11 or 12 automatically If still program other system item input purpose item No Otherwise hook on to exit For example When all outside lines route in extension 8001 at extension port No 001 rings at daytime When the second outside line route in extension 8002 at ...

Page 66: ...se port No after hear du identification tone Then press TRFR key once and cursor shifts to function column and input relative digit for the function If want to set other special extension to dial out Then press TRFR key once and cursor shifts to extension port No and repeat the above procedure After confirm press HOLD key once and exit from System Program09 or 10 automatically If still program oth...

Page 67: ...presents all extensions 1 00000000 stands for stands for all extensions 1 stands for the first group of outside line There only can be displayed 8 outside line telephone number once at key phone 00000000 all extensions is restricted to ring Every 0 of 00000000 means the function is restricted and 1 means the function is opened The first 1 stands for the first outside line the second 2 stands for t...

Page 68: ...y If still program other system item input purpose item No Otherwise hook on to exit For example Extension 8001 at extension port No 001 and extension 8003 at extension port No 003 ring together when outside line call in But 8003 is a fax machine so 8003 is set to ring after 8001 rings twice Hook off and input 787 input system password 1234567 11 001 press key 11111111 press key 003 press key 1111...

Page 69: ...fication tone Then press key once and cursor shifts to function column and input relative digit for the function If want to open other Trunk line port Then press key once and cursor shifts to Trunk line port No and repeat the above procedure After confirm press key once and exit from System Program01 automatically If still program other system item input purpose item No Otherwise hook on to exit F...

Page 70: ...e recording instruction is 7894 and playing instruction 7804 The recording time is 10 seconds Set the forth digit of System Program 07 to decide whether users choose built in message or record by themselves Set the digit as 0 to choose built in message 1 to choose to record the message by themselves The default is set 0 for the digit When outside lines call in and system plays the message system w...

Page 71: ...atically If still program other system item input purpose item No Otherwise hook on to exit For example Set trunk line port No 01 to be in auto attendant status all day Hook off input 787 input system password 1234567 01 1 press key 10130 press key hook on and exit 2 5 29 Multi Routing Function Introduction System can assign different dialing out code to different trunk lines Default Setting NIL N...

Page 72: ...hing inputting means finishing program If want to change other Trunk line port Then press key once and cursor shifts to Trunk line port No Column and input Trunk line port No XX and repeat the above procedure After confirm press key once and exit from System Program01 automatically If still program other system item input purpose item No Otherwise hook on to exit For example Set to dial 1 for Trun...

Page 73: ...for Trunk line port no from 1 to 8 stands for all Trunk line port after hear du identification tone Then press key once and cursor shifts to program status column and input 00011 finishing inputting means finishing program If want to change other Trunk line port Then press key and cursor shifts to Trunk line port No Column and input Trunk line port No XX and repeat the above procedure After confir...

Page 74: ... Column and input Trunk line port No XX or X and repeat the above procedure After confirm press HOLD key once and exit from System Program01 automatically If still program other system item input purpose item No Otherwise press CLEAR key once and exit from system or hook on or off to exit For example Set Trunk line port No 01 with Caller ID On hook on status press CHECK key three times input syste...

Page 75: ...nce and exit from System Program02 automatically If still program other system item input purpose item No Otherwise press CLEAR key once and exit from system or hook on or off to exit For example Set Trunk line No 01 to forward without limitation Forwarding mode is slow selection Other procedures are all programmed But the flash time is not enough On hook on status press CHECK key three times inpu...

Page 76: ... the extension number Dial 0 for operator assistance The second the number is busy now please dial another extension The third nobody answer please dial another extension The forth the number doesn t exist please dial again You can record the out going messages in Recordable Message Playback mode similarly with the fixed messages or else The total time is 50 seconds At this time the Caller can dia...

Page 77: ... When dialing purpose extension users hear busy tone or extension cannot ring Then users check relative program If 0 is set for sub item No 4 of system program No 23 the status of hooking off is internal line tone that is to say to press 9 to dial out If 1 is set for sub item No 4 of system program No 23 the status of Off hook is external line tone that is to say to dial out directly when outputti...

Page 78: ...p Off hook press 50 Default 3 2 04 Pick Up a desired Call Directly Function Introduction If several extensions ring at the same time user can pick up the desired ringing extension Operation Instruction FEATURE Operate Note Extension Tone Off hook press 5 the ringing extension number Default 3 2 05 Make Outside Call Function Introduction Any extension can make an outside call by a Trunk line if not...

Page 79: ... becomes free Default 3 2 07 Auto Callback on Busy extension busy Function Introduction When making intercom call but hear an occupied tone user can input the code to make reservation for the extension Then if the extension is free the system will send notice tone automatically FEATURE Operate Note Auto Callback When make intercom call and hearing a busy tone Press 6 then goes on hook System will ...

Page 80: ...Service for the outside line 3 2 09 Holding a Outside Call Function Introduction The incoming call can be hold and hear the music on hold After that user can handle other call or use other function in PBX The duration to hold is limited and when it is over system will ring back to the extension automatically Operation Instruction FEATURE Operate Note Call on Hold the extension ring Off hook and pr...

Page 81: ...errupt an Outside Call When dialing desired extension number or Trunk Line but busy press 1 forbidden in Default Note Need to assign and open the authority for the authorized extension for an interrupting Can not interrupt an Intercom conversation 3 2 12 Break an Outside Call Function Introduction When extension user A talks too long with an outside call extension user B in authority can break and...

Page 82: ...this port vacancy which do not allow to connect any line There is busy tone detection in the system Under normal status system can detect busy tone transferred from outside line after a conversation finished In order to handle incoming call in time when the outside lines are busy system can send do do do notice tone in four minutes later during Trunk to Trunk conversation If user want to extend co...

Page 83: ...line extension usually put on the reception hall or in elevator Operation Instruction FEATURE Open the Feature Setting Perform Note Hotline Dialing Off hook and dialing 761 on hearing dialing tone Off hook 762 destination extension number or press 9 desired outside line number on hook Off hook and dialing 760 on hearing dialing tone Default forbidden 3 2 16 Walking Account Code Function Introducti...

Page 84: ...tion Instruction FEATURE Operate Note Account Code Off hook 722XXXX XXXX is for 4 digit password on hook To unlock Off hook 723XXXX XXXX is for blocking password Default Note Password to lock must be the same password to unlock The operation is effective only on extension with blocking password The password only can be used for one time User must input new blocking password again to lock after unl...

Page 85: ...e time 3 2 19 IP Routing Call at Extension Function Introduction After input the IP code and password in the PBX system the IP code can automatically add at the leading of any outside long distance call number when the user make these calls IP Code is the economical leading number which provide by Telecom Carrier Operation Instruction FEATURE Enable Disable Note IP Routing Off hook 730 on hook Off...

Page 86: ... not rout to extension B If the time is too short the function can not be effective The Flash time should be from 90ms to 700ms 3 2 22 Day and Night Service Function Introduction In order to manage extension at different duration users can set day night service according their requirement Also set calls to be picked up by Operator or Auto attendance Operation Instruction FEATURE Operate Note Day n...

Page 87: ...Pickup Function Introduction When hearing the paging notice the Subscriber B can pick up the incoming call at the nearest extension Operation Instruction FEATURE Operate Note Paging pickup On hearing paging notice Off hook 1XX XX for Trunk Line serial no from 01 to 08 Start a conversation with the incoming Subscriber A Default Note The paging content could be Mr Ms something someone at line X X 1 ...

Page 88: ... not realize If set successfully system will send dialing tone Otherwise in busy tone Can forward max 4 times for 1 extension Can not forward circularly For example A can forward to B forward to C then forward to D but can not forward back to A A B C D can t forward A 3 2 26 Do Not Disturb Setting Function Introduction User can prevent any call from bothering him her by the function Operation Inst...

Page 89: ... Wakeup Call Note Wakeup Call Setting at local extension Off hook 772HHMM Call 1 or 773HHMM Call 2 on hook Setting at operator Off hook 772HHMM desired extension number Call 1 or 773HHMM desired extension number Call 2 on hook Cancel call 1 Off hook 772 at extension set with wakeup call on hook Cancel call 1 Off hook 773 at extension set with wakeup call on hook Default Note If want to cancel wake...

Page 90: ...ager Extension of Secretary ring the Secretary go off hook and make a conversation with the calling party The Secretary flash Hookwitch or FLASH key and holding the call The caller party can hear music then press XXXX XXXX stand for manager s extension number The Secretary hear ringing back two times and to on hook The Manager can talk with the caller party Note The function is effective only when...

Page 91: ...following A The first duration is Hello Please dial the extension number Dial 0 for operator assistance B The second is The number is busy now please dial another extension C The third is Nobody answer please dial another extension D The forth is The number doesn t exit Please dial again 3 2 32 External Music Switch Function Introduction When a call is in hold or transferred status system will sen...

Page 92: ...ude PBX Program Setting Modify Charge System It can monitor the present working situation for all Trunk Lines Extensions program modify extension numbers Class of Services Walking COS etc Record the date time duration dialed number dialing extension total amount 4 1 System Hardware Configuration Minimum Configuration Suggested Configuration Remarks CPU 586 CPU 586 above RAM 32M RAM 64M above HDD 5...

Page 93: ... ENTER to confirm Input 1 is Class 1 it is for free call Input 2 is Class 2 it is for restriction of International Long distance Call and restrict leading numbers of 160 960 969 Input 3 is Class 3 it is for making Local call only and restrict leading numbers of 160 960 969 but can open some long distance call Input 4 is Class 4 it is for making Local call only and restrict leading numbers of 160 9...

Page 94: ... in Day or Night time 4 3 11 Extension Pickup Group Setting To join the group or quit simple double click the desired extension column In the same group extension can be picked up each other Total can be set four groups In the default setting all extensions already joined the 4 groups 4 3 12 Enable or Disable Trunk Line connect or disconnect In Trunk Line parameter double click the relevant Trunk ...

Page 95: ...rd All data can be printed out 4 7 Phone Charge Management This feature available for some hotels The manager can assign password class to Operators 1 Can set 6 Classes of Services 2 Set clocks wakeup call 3 Super Classes It is similar to Class of Services If the extension paid deposit but balance less than 0 The class is the same If client pay deposit again and more than 0 the extension class wil...

Page 96: ...down 1 Changing to use better quality telephone set 2 There are some troubles in circuit Circuit is short or open 2 Finding the failure and resolve it or change the circuit 3 Crystal head is loose 3 Changing to use a new crystal head 4 Crystal is broken 4 repairing the crystal or change a new crystal 5 1 01 No dialing tone at extension 5 Terminal port is broken or system cause failure 5 finding br...

Page 97: ...Trunk line is failure 1 Asking local telecommunication bureau to handle it 2 System setting is wrong 2 Re setting system 3 Trunk line port is failure or system cause trouble 3 Repairing Trunk line port or changing another better quality board 5 1 04 No ringing when outside line routes in 4 Trunk line is for ISDN line or ringing circuit voltage is low 4 Must change parameter of components specialis...

Page 98: ... input the extension numbers again 1 User s Trunk line belong to virtual net 1 Adding dialing out code of virtual net before restriction code at item no 15 and 16 2 Set PBX line at System Program 02 2 Canceling the set 3 Don t unlock blocking password 3 Checking the password at System Program 34 and delete the blocking password 4 The balance of call charge is used up 4 Checking call charge at Syst...

Page 99: ... Revising setting 4 Account way is delay time account 4 If want to account more accurately must apply local telecommunication bureau for reverse polarity account 5 3 02 Call charge account Is not correct 5 Charge rate setting is wrong 5 Revise charge rate 1 Didn t install printer driver program 1 Install printer driver program 2 Didn t start printer power 2 Starting power printer 5 3 03 Can not pr...

Page 100: ... password Outside line number Day Night Service In idle status press TRFR key When in night mode the incoming LED is light all the time On the day mode the incoming LED is off The operation is effective only at extension port No 001 Hook off 782 Nighttime Service Hook off 781 Daytime Service The operation is effective only at extension port No 001 Intruding a Trunk Line ICM Trunk line port number ...

Page 101: ...ion ICM 771 hour minute input as 24 hours mode operate only at extension port No 001 Hook off 771 hour minutes Operate only at port No 001 Hook off 772 hour minute Hook off 773 hour minute System doesn t set the function for feature phone Hook off 772 Hook off 773 Setting Morning Call 1 at operator for extension ICM 772 hour minute extension number Setting Morning Call 1 at operator for extension ...

Page 102: ...MIRACALL TECHNOLOGY CO LTD １０１ Canceling Morning call 2 at operator for extension ICM 773 hour minute extension number Canceling Morning call 2 at operator for extension Hook off 773 extension number ...

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