Mindray PM-60Vet, Operator'S Manual

Page: 8 / 96

VI
Return Policy
In the event that it becomes necessary to return a unit to Mindray, follow the
instructions below.
1. Return
authorization.
Contact the Customer Service Department and obtain a Customer Service
Authorization number. This number must appear on the outside of the shipping
container. Returned shipments will not be accepted if the number is not clearly
visible. Please provide the model number, serial number, and a brief description of
the reason for return.
2. Freight policy
The customer is responsible for freight charges when this product is shipped to
Mindray for service (this includes customs charges).
3. Return address
Please send the part(s) or equipment to the address offered by the Customer
Service Department.