Problem solving guide
90
The door will not open
Problem
Possible cause and remedy
The door cannot be
opened while a
programme is running.
The door is locked during a programme.
Press the Start/Stop button.
Select
Cancel programme
or
Add laundry
with the
or
sensors.
The door will unlock and you will be able to pull it
open.
There is still water in the drum and the washer-dryer
is unable to drain.
Clean the drain filter and the drain pump as
described in “Opening the door in the event of a
blocked drain outlet and/or power cut”.
The water level in the drum is too high.
Cancel the programme. The water will be pumped
away.
At the end of the
programme or after a
programme
cancellation:
Cooling down
or
Extra
cooling
appears in the
display
For safety reasons the door cannot be opened if the
temperature in the drum exceeds 55 °C during
washing or 70 °C during drying.
Wait until the temperature in the drum has
decreased and the message has gone out in the
display.
The following appears
in the display:
Service Door jammed
The door lock has jammed.
Call Miele.
