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Miele WTZH 730 WPM, Operating Instructions Manual, Page: 86 / 124

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Miele WTZH 730 WPM Operating Instructions Manual Download Page 86

Problem solving guide

86

General problems with the washer-dryer

Problem

Possible cause and remedy

Fabric softener is not
completely dispensed
or too much water
remains in the 

compartment.

The siphon tube is not correctly positioned or
clogged.

Clean the siphon (see “Cleaning and care -
Cleaning the detergent dispensing drawer”).

At the end of the
programme there is still
liquid in the capsule.

The small pipe in the detergent dispenser drawer onto
which the capsule is placed is blocked.

Clean the small pipe.

This is not a fault. For technical reasons a small
amount of water will remain in the capsule.

The display is in a
different language.

A different language has been selected in “Settings -
Language 

”.

Set the language you want.

The flag symbol serves as a guide.

The display is dark.

The display has switched off automatically to save
energy (Standby mode).

Press any button. This switches Standby off.

The programme
duration remaining that
is shown in the display
fluctuates.

The countdown time adapts constantly to the current
washing and drying situation.

When the drum is
empty a load appears in
the display, or when the
drum is full the load is
displayed as 

<25%

.

When the washer-dryer was switched on, there was
already laundry in the drum. This has shifted the zero
point of the load sensor.

Empty the drum and switch the washer-dryer off
and back on again.

Summary of Contents for WTZH 730 WPM

Page 1: ...ting instructions Washer dryer To avoid the risk of accidents or damage to the appliance it is essential to read these instructions before it is installed and used for the first time en AU NZ M Nr 10 867 400 ...

Page 2: ...rum 27 4 Selecting programme settings 28 5 Adding detergent 30 6 Starting the programme 34 7 End of the programme 34 Spin cycle 35 Programme chart 37 Programme sequence 43 Special features in the programme sequence 44 Cottons and Minimum iron 45 Options 46 ProgrammeManager 46 Stains 47 Further options 47 Options overview 48 Detergent 49 Water softeners 49 Miele detergents 50 Recommended detergents...

Page 3: ...ading the drum 67 4 Selecting programme settings 68 5 Adding detergent 68 6 Programme start finish 68 After each washing or drying programme 69 Rinse out fluff programme 69 Changing the programme sequence 70 Cancelling a programme 70 Interrupting a programme 70 Changing a programme 70 Safety lock 71 Adding or removing laundry 72 Delay start SmartStart 73 Delay start 73 SmartStart 74 Cleaning and c...

Page 4: ... drain outlet and or power cut 91 After sales service 93 Repairs 93 Warranty 93 Optional accessories 93 Installation and connection 94 Front view 94 Rear view 95 Installation surface 96 Carrying the washer dryer to its installation site 96 Removing the transit bars 96 Refitting the transit bars 98 Installing under a continuous worktop 98 Levelling the washer dryer 99 The Miele water protection sys...

Page 5: ...ak duration 113 Gentle action 113 Temperature reduction 113 Water plus 114 Water plus level 114 Maximum rinse level 114 Suds cooling 114 Low water pressure 115 Laundry ring prevention 115 Drying levels 115 Extended cool down 115 Miele home 116 Connecting the washer dryer to your Wi Fi network 116 Remote control 118 SmartGrid 118 Optional accessories 119 Detergent 119 Specialist detergents 119 Fabr...

Page 6: ...lectrical and electronic appliances often contain valuable materials They also contain specific materials compounds and components which were essential for their correct function and safety These could be hazardous to human health and to the environment if disposed of with your domestic waste or if handled incorrectly Please do not therefore dispose of your old appliance with your household waste ...

Page 7: ...uture owner Correct application This washer dryer is intended for use in domestic households and similar residential environments by guests in hotel or motel rooms bed breakfasts and other typical living quarters This does not include common shared facilities or commercial facilities within hotels motels or bed breakfasts This washer dryer is intended for the following applications only washing te...

Page 8: ...ean or maintain the washer dryer unsupervised Please supervise young children in the vicinity of the washer dryer Never allow children to play with the appliance Technical safety Before installation check the washer dryer for visible signs of damage Do not install or use a damaged appliance Before connecting the appliance make sure that the connection data on the data plate voltage frequency and c...

Page 9: ...nician otherwise any subsequent damage will not be covered by the warranty Please observe the instructions in Installation and connection and Technical data The washer dryer is supplied with a special lamp to cope with particular conditions e g temperature moisture chemical resistance abrasion resistance and vibration This special lamp must only be used for the purpose for which it is intended It ...

Page 10: ...onents must only be replaced by Miele original spare parts Miele can only guarantee the safety standards of the appliance when Miele replacement parts are used If the connection cable is faulty it must only be replaced by a Miele authorised service technician to protect the user from danger This washer dryer must not be operated in mobile installations e g on a ship Do not make any alterations to ...

Page 11: ... or appliances Turn off the tap if the washer dryer is to be left for a longer period of time e g while on holiday especially if there is no floor drain gully in the immediate vicinity Danger of flooding If hooking the drain hose into a wash basin check that the water can drain away fast enough to prevent the sink from overflowing Secure the drain hose against slipping The force of the water flowi...

Page 12: ... not be dried in this washer dryer Items which have not been washed Items such as workwear which have not been thoroughly cleaned and are still soiled with grease oil or other deposits such as cooking oils cosmetics lotions etc If items have not been thoroughly cleaned there is a danger that they might ignite when heated even after they have been removed from the dryer at the end of the programme ...

Page 13: ... use them in domestic quantities Always observe the manufacturer s instructions carefully Dye removers contain sulphur compounds which can cause damage such as corrosion Do not use dye removers in this washer dryer In many programmes the heating phase is followed by a cooling down phase to ensure that the items are not too hot to handle when you remove them this also reduces the risk of the laundr...

Page 14: ...ers matches Never use solvent based cleaning agents e g one containing benzine in this washer dryer This may result in damage to component parts and create toxic fumes Risk of fire and explosion If detergent has come into contact with the eyes rinse out immediately with plenty of lukewarm water If detergent has accidentally been ingested seek medical advice immediately People with damaged or sensi...

Page 15: ...pare parts and accessories with this machine Using spare parts or accessories from other manufacturers will invalidate the warranty and Miele cannot accept liability Miele cannot be held liable for damage caused by non compliance with these Warning and Safety instructions ...

Page 16: ...For selecting the drying level f Detergent dispenser button For selecting automatic detergent dispensing and CapDosing g Options buttons Various options can be added to the programmes h Programme selector For selecting washing and drying programmes i Optical interface For service technicians j button For switching the washer dryer on and off The washer dryer switches off automatically to save ener...

Page 17: ...shows the following values from left to right 2 59 60 C 1600 the programme duration the selected wash temperature the selected spin speed The standard display for a drying programme shows the following values from left to right 1 30 1600 Normal the programme duration the drying level selected only briefly the spin speed selected for the thermospin if applicable for the programme being used The sta...

Page 18: ...n Cap An option which has been activated will have a tick next to it Setting numerical values Start in h 00 00 The numerical value is highlighted in white Touching the sensor decreases the value and touching the sensor increases it The OK sensor is used to activate the value shown in the display Leaving a submenu Select Back to exit a submenu Applications You can use this washer dryer to wash sepa...

Page 19: ...rum Shut the door with a gentle swing Inserting detergent cartridges The detergent cartridges are the components of the Miele 2 Phase System which consists of 1 UltraPhase 1 base detergent 2 UltraPhase 2 detergent enhancer The detergent cartridges are disposable products New detergent cartridges can be obtained from the Miele online shop or directly from Miele see the end of this booklet for detai...

Page 20: ...idge into compartment 2 until they lock into position Close the panel The TwinDos system is now ready for use Removing the protective foil and stickers Please remove the protective foil from the door any stickers from the front and the lid Exception warning labels must not be removed Please do not remove any labels e g the data plate which are visible when you open the door ...

Page 21: ... settings menu deutsch Touch the or sensor until the language you want appears in the display Confirm your selection of the language by touching the OK sensor Miele home The display indicates that this washer dryer can be connected to the Miele home system via a communication module only available in selected countries Confirm the message with the OK sensor Removing the transit bars A reminder to ...

Page 22: ...s can be started until calibration has been carried out Turn on the tap Turn the programme selector to Cottons Do not change any other programme settings 1 55 90 C 1600 Press the Start Stop button The calibration programme will start At the end of the programme the following message will appear in the display Set up completed Reach under the door grip and pull the door open Switch the washer dryer...

Page 23: ... liquid detergent and or fabric softener These are available to order from Miele or online at shop miele com see the end of this booklet for details How TwinDos works Automatic detergent dispensing for a wash cycle is activated via the TwinDos button The washer dryer is delivered pre set for the Miele 2 Phase system for hardness range I The settings only need to be changed if you wish to use a dif...

Page 24: ...to wash at lower temperatures e g 20 C Using lower temperature settings will save energy To maintain the hygiene of the machine carry out a hot wash above 60 C at regular intervals The message Hygiene info will appear in the display to remind you to carry out a hot wash Detergent For precise dispensing use automatic detergent dispensing Adjust the dosage to the degree of soiling of the laundry Do ...

Page 25: ...ood egg coffee tea can be pre treated using some handy tricks which can be found in the Miele guide to laundry care Please contact Miele to obtain a copy of this booklet Solvent based cleaners e g one containing benzine can damage plastic parts When pre treating garments make sure that any plastic parts e g buttons do not come into contact with cleaning agent Do not use chemical solvent based clea...

Page 26: ...cted will appear in the display This will then be replaced by the standard display with the programme selector set to the Further programmes position Turn the programme selector to the Further programmes setting The following appears in the display Denim Touch the or sensor until the programme you want appears in the display Confirm the programme with the OK sensor The maximum load for the program...

Page 27: ...ng it with laundry Unfold the laundry and load loosely into the drum Mixing both large and small items gives better wash results and also helps distribute the load evenly during spinning The most efficient use of energy and water is achieved when a full load is washed However do not overload as this reduces cleaning efficiency and causes creasing Closing the door Make sure that no items are caught...

Page 28: ...elected the detergent dosage the rinse water level with light soiling the programme duration will be reduced with heavy soiling a pre wash will be carried out automatically with some programmes Useful tip You can alter the default setting for the degree of soiling or switch off the degree of soiling query in Settings see Settings Degree of soiling Confirm the detergent dosage display The following...

Page 29: ... in the display Spin speed rpm 1600 Set the spin speed you want with the and sensors and confirm your selection with the OK sensor Selecting options You can select options to augment the wash programmes Use the ProgrammeManager Stains or Further options buttons for selecting the options you want The indicator light in the button will come on You can only select options which are compatible with th...

Page 30: ... and confirm with the OK sensor UltraPhase 1 and UltraPhase 2 will be dispensed accordingly Liquid detergent Fabric softener It is possible to use other types of liquid detergent fabric softener Refillable TwinDos containers optional accessories are required for this The washer dryer s electronic settings need to be adjusted accordingly See Settings TwinDos Press the TwinDos button The most suitab...

Page 31: ...ot getting properly clean and with time it may become grey and hard to the touch greasy particles clinging to the laundry limescale deposits on the heater elements Too much detergent results in excessive foam which causes a low level of agitation and poor wash rinse and spin results high water consumption an additional rinse cycle will automatically switch in a greater burden to the environment Fi...

Page 32: ...rom the Miele online shop see the end of this booklet for contact details Keep capsules out of the reach of children Activating CapDosing Press the Cap button The first type of capsule which can be selected for the programme will appear in the display Cap Select the type of cap you want with the and sensors and confirm your selection with the OK sensor Inserting a capsule Open the detergent dispen...

Page 33: ...case dispose of the capsule and do not re use it The wash programme will dispense the contents of the capsule at the correct time Water intake to the compartment is solely via the capsule When using capsules do not add fabric softener to the compartment Remove the empty capsule at the end of the programme For technical reasons a small amount of water will remain in the capsule Deactivating changin...

Page 34: ... Stop Press the Start Stop button The door will unlock The door unlocks automatically at the end of the anti crease phase Pull open the door Remove the laundry Items left in the drum could discolour other items in the next wash or become discoloured themselves Check that all items have been removed from the drum Check the folds in the door seal for any small articles e g buttons which might be lod...

Page 35: ...for this wash programme is shown in the display For programmes marked with a in the chart the optimum spin speed recommended in the display is not the maximum spin speed that can be selected for that programme You can reduce the final spin speed or depending on the programme increase it However you cannot select a final spin speed higher than that shown in the chart Rinse and interim spin There is...

Page 36: ...oice with OK The laundry will be spun at the speed you have set or Start the final spin with the Start Stop button The laundry will be spun at the maximum spin speed for the selected wash programme To end the programme Use the Spin speed button to select the 0 rpm setting without spin and confirm your choice with OK The water will be pumped away Omitting rinse and interim spin and the final spin P...

Page 37: ...terms of energy and water consumption for washing cottons Energy labelling programme according to AS NZS 2040 1 AS NZS 2040 2 Minimum iron Cold to 60 C Max load 4 0 kg Items Synthetic mixed fibre and easy care cotton Note Reduce the spin speed for fabrics which crease easily Delicates Cold to 60 C Max load 3 0 kg Items Delicate garments made from synthetic fibre mixed fibre rayon and viscose Note ...

Page 38: ... iron programmes Sort according to colour Note The wash parameters e g water level wash rhythm and spin speed are adjusted automatically in this programme to ensure the best possible care and wash result for each item QuickPower 40 C to 60 C Max load 5 0 kg Items Moderately soiled garments which are also suitable for washing in the Cottons programme Note A special saturation process and wash rhyth...

Page 39: ... e g jackets and trousers made from membrane fabrics such as Gore Tex SYMPATEX WINDSTOPPER etc Notes Zip up zips and close any Velcro fasteners before washing Do not use fabric softener If required outerwear garments can also be re proofed using the Proofing program Reproofing after each wash cycle is not recommended Proofing 40 C Max load 2 5 kg Items Treating microfibre fabric skiwear and table ...

Page 40: ...out detergent is carried out automatically to remove dust Silks Cold to 30 C Max load 1 0 kg Items Silks and other handwashable fabrics with no wool content e g satin lace and silk Note Place stockings and bras in a washing bag Down Items Cold to 60 C Max load 2 5 kg Items Jackets sleeping bags pillows and other down filled items Notes Remove air from the items before washing to prevent an excessi...

Page 41: ...Remove air from the items before washing to prevent an excessive build up of foam To do this either push the items into a narrow laundry bag to compress them or tie the items together with a washable strap Observe the instructions on the care label Cottons hygiene 60 C to 90 C Max load 8 0 kg Items Cotton or linen with direct skin contact or for which special hygiene requirements apply e g underwe...

Page 42: ...activated see Settings Cool air Programme chart Drying Rinse out fluff Rinse out fluff programme Clean machine 75 C No load With frequent washing at low temperatures there is a danger of a build up of bacteria in the washer dryer Cleaning the washer dryer will significantly reduce bacteria mould and biofilm and prevent the build up of unpleasant odours Notes Optimum results can be achieved by usin...

Page 43: ...m iron 2 3 2 Delicates 2 3 2 Woollens 2 Shirts 3 Automatic 2 3 2 QuickPower 1 Express 1 Denim 2 3 2 Dark garments 3 4 2 Outerwear 3 Proofing 1 Sportswear 2 Sport shoes 3 2 Silks 2 Down Items 4 3 Curtains 3 Pillows 4 3 Cottons hygiene 2 3 2 Separate rinse Starch 1 2 5 Please see the next page for a description of the symbols ...

Page 44: ...ogramme the drum continues to turn at intervals for up to 30 minutes to help prevent creasing Exception There is no anti crease phase in the Woollens and Silks programme The drum door can be opened at any time during the anti crease phase 1 If a temperature of 60 C or higher is selected and with and two rinses are carried out If a temperature of less than 60 C is selected three rinses are carried ...

Page 45: ...nt There is a small to medium sized laundry load in the Cottons programme or in the Minimum iron programme The temperature selected does not exceed 60 C The final spin speed selected must not be lower than 600 rpm CapDosing has not been selected for the main wash With some options e g Pre wash Water plus PowerWash 2 0 is not activated Special features Drenching phase The washer dryer will spin a f...

Page 46: ...hort For light soiling with no visible staining The duration of the main wash is reduced Intensive For hard wearing laundry that is very heavily soiled Cleaning efficiency is increased through more intense mechanical action and the application of more heat energy ECO This option reduces energy consumption whilst maintaining cleaning efficiency This is achieved by increasing the wash duration and a...

Page 47: ...g In order to reduce creasing the laundry undergoes a smoothing process at the end of the programme Reducing the maximum load by 50 will give a better result For steam smoothing to work properly there needs to be a certain amount of residual moisture still present in the laundry The final spin speed is therefore adjusted accordingly The garments must be suitable for drying in a tumble dryer and su...

Page 48: ...oWash Steam smoothing Water plus Pre wash Soak Cottons Minimum iron Delicates Woollens Shirts 1 Automatic QuickPower Express Denim Dark garments Outerwear Proofing Sportswear Sport shoes Silks Down Items Curtains Pillows Cottons hygiene Separate rinse Starch can be selected cannot be selected 1 can be deselected ...

Page 49: ... Lightly soiled No visible dirt or stains Possibly slight body odour Normally soiled Visibly dirty and or just a few slight stains Heavily soiled Stains and soiling clearly visible Water softeners A water softener can be used to cut down on the use of detergents in areas with water hardness levels II and III Dispense according to the amount specified on the packaging First add detergent and then t...

Page 50: ...country or from Miele Miele UltraPhase 1 2 Miele Cap Miele Cap Miele Cap Cottons Minimum iron Delicates Woollens Shirts Automatic QuickPower Express Denim Dark garments Outerwear Proofing Sportswear Sport shoes Silks Down Items Curtains Pillows Cottons hygiene Separate rinse Starch Recommended Sportswear SilkCare Not recommended Down Items Fabric softener WoolCare Booster ...

Page 51: ... chart Universal Colour Delicates and woollens Special Detergent Cottons Minimum iron Delicates Woollens Shirts Automatic QuickPower Express 1 Denim 1 Dark garments 1 Outerwear Sportswear Sport shoes 1 Silks Down Items 1 Curtains 2 Pillows 1 Cottons hygiene 2 Starch Recommended 1 Liquid detergent Not recommended 2 Powder detergent ...

Page 52: ...ic dispensing One of the automatic dispensing containers must be filled with fabric softener Press the TwinDos button Activate the appropriate container Fabric softener will be dispensed in the last rinse Manual dispensing Add the fabric softener or liquid starch to the compartment or insert the appropriate capsule Do not exceed the maximum level mark It will be automatically dispensed in the fina...

Page 53: ...t the Separate rinse Starch programme Change the spin speed if necessary If you are using a Cap press the Cap button and activate CapDosing with OK Cap Press the Start Stop button Colour run and dye removers dyes Colour run and dye removers can cause corrosion in the washer dryer Do not use colour run or dye removers in this washer dryer Dyes suitable for use in domestic washing machines can be us...

Page 54: ...hese textiles Pure linen should only be tumble dried if it is specified as suitable on the care label The surface of the fabric may otherwise become rough Loopknit garments e g T Shirts underwear have a tendency to shrink after the first wash Do not overdry these fabrics to prevent further shrinking When buying loopknit garments it is advisable to take their shrinkage potential into account Starch...

Page 55: ...ng programme selected will appear in the display This will then be replaced by the standard display with the programme selector turned to the Further programmes position Turn the programme selector to the Further programmes setting The following appears in the display Denim Touch the or sensor until the programme you want appears in the display Confirm the programme with the OK sensor The maximum ...

Page 56: ...the door grip and pull the door open Check the drum for pets or foreign objects before loading it with laundry Load the laundry loosely in the drum Overloading places a strain on the textiles and affects drying results Observe the maximum loads listed in the Programme chart Closing the door Make sure that no items are caught between the door and the seal Shut the door with a gentle swing Detergent...

Page 57: ...e display Spin speed rpm 1600 Set the spin speed you want with the and sensors and confirm your selection with the OK sensor Thermospin is not carried out if timed drying is selected Selecting options You can select options to augment drying programmes Select the option you want using either the ProgrammeManager or the Further options button The indicator light in the button will come on You can o...

Page 58: ...At the end of the programme the drum continues to turn at intervals for up to 150 min The door is locked and the following will appear alternately in the display Anti crease Finish Press Start Stop Press the Start Stop button The door will unlock If you have unloaded the drum during the anti crease phase make sure you spread out the laundry to allow it to cool down The door unlocks automatically a...

Page 59: ... processing e g table linen bed linen starched laundry Note Roll up laundry that you want to machine iron to prevent it from drying out until you are ready for ironing Minimum iron Max load 4 0 kg Normal Normal Hand iron Smoothing 1 Timed drying 2 Items Minimum iron items made of cotton synthetic or mixed fibre e g tops dresses shirts blouses skirts trousers socks and table linen Delicates Max loa...

Page 60: ...de out do up buttons and turn collars and cuffs inwards The laundry is dampened before the programme starts to help reduce creasing Automatic Max load 4 0 kg Normal Normal Hand iron Smoothing 1 Timed drying 2 Items Mixed loads of garments suitable for the Cottons and Minimum iron programmes QuickPower Max load 5 0 kg Extra dry Normal Normal Hand iron Hand iron Machine iron Smoothing 1 Timed drying...

Page 61: ...s to help reduce creasing Normal for garments that are required immediately Hand iron for garments that are to be ironed or hung out to dry completely on a coat hanger Note Creasing increases the larger the load and the longer the drying time Steam care Max load 2 0 kg Hand iron Hand iron Timed drying 2 Items Reduces the amount of creasing in damp freshly washed and spun cotton or linen garments T...

Page 62: ...2 Items Denim garments e g jeans jackets skirts shirts Dark garments Max load 3 0 kg Normal Normal Hand iron Smoothing 1 Timed drying 2 Items Black and dark items made of cotton or mixed fibres Outerwear Max load 2 5 kg Normal Normal Hand iron Smoothing 1 Timed drying 2 Items Outerwear which is suitable for drying in a tumble dryer Proofing Max load 2 5 kg Normal Items For thermally fixing textile...

Page 63: ... completely in this programme Remove garments as soon as the programme has finished Down Items Max load 2 5 kg Timed drying 2 Items Jackets sleeping bags pillows and other down filled items that are suitable for tumble drying Note Check the items as you are drying them to find the optimum time Pillows 2 pillows 40 x 80 cm or 1 pillow 80 x 80 cm Timed drying 2 Items Pillows with synthetic filling t...

Page 64: ...me starts to help reduce creasing The garments are not dried completely to make ironing easier The drying temperature is adjusted to match the programme selected If the Steam smoothing option has been selected the drying level Smoothing is not offered 2 Timed drying Timed drying is particularly suitable for small loads or when you want to dry individual items The items are dried with warm air a dr...

Page 65: ...spin is limited to a maximum of 900 rpm Further options Steam smoothing In order to reduce creasing the laundry undergoes a smoothing process at the end of the programme The spin speed for the thermospin is reduced Reducing the maximum load by 50 will give a better result The garments must be suitable for drying in a tumble dryer and suitable for ironing Thermospin A thermospin is carried out in s...

Page 66: ...w Extra gentle Extra quiet Steam smoothing Thermo spin Cottons Minimum iron Delicates Woollens Shirts 1 Automatic QuickPower Express Freshen up 2 Steam care 2 Denim Dark garments Outerwear Proofing Sportswear Sport shoes Silks Down Items Pillows Cottons hygiene can be selected cannot be selected 1 can be deselected 2 cannot be deselected ...

Page 67: ... weave Check the symbols on the care labels 2 Selecting a programme Switch the washer dryer on Select the required programme Touch the sensors for Washing and Drying repeatedly until the Washing and Drying indicators are lit up 3 Loading the drum Open the door Check the drum for pets or foreign objects before loading it with laundry Unfold the laundry and load loosely into the drum Pay attention t...

Page 68: ...the maximum spin speed used is 900 rpm Thermospin is not carried out if timed drying is selected Select a delay start time if required 5 Adding detergent Dispense detergent either via TwinDos CapDosing or the detergent dispenser drawer 6 Programme start finish Press the Start Stop button The door will lock The programme status will appear in the display The anti crease phase will start at the end ...

Page 69: ...in use Otherwise there is a danger of objects being placed inadvertently in the drum If these remain unnoticed and were washed or dried in the next load they could damage the laundry An open door is also a danger to pets and children Rinse out fluff programme During drying fluff develops and can collect in the drum and suds container Run the Rinse out fluff programme before the machine is used aga...

Page 70: ... Press the Start Stop button The programme will start Interrupting a programme Switch the washer dryer off with the button To continue the programme switch the washer dryer back on with the button Do not switch the washer dryer off before the end of the drying programme unless all items are removed immediately and spread out to cool down Changing a programme After the start of a programme it is no...

Page 71: ... is running if this is permitted for that programme Touch the Drying sensor Changing options Some options can be selected or deselected after a programme has started If the safety lock has been activated the programme sequence cannot be changed Safety lock The safety lock prevents the machine from being opened or a programme from being cancelled or changed during a washing or drying programme To a...

Page 72: ...is message does not appear in the display then it is no longer possible to add or remove items of laundry The programme will stop and the door will unlock Pull open the door Add or remove items Close the door Press the Start Stop button The programme will continue Please note Once a programme has started the washer dryer cannot recognise any adjustment to the load For this reason if laundry is add...

Page 73: ...the minutes and confirm your entry with the OK sensor Starting Delay start Press the Start Stop button to begin Delay start and the wash programme The following will appear in the display Start in 00 3 h Altering Delay start You can change Delay start at any time Touch the Delay start sensor Change the time Touch the OK sensor Select the time you require To start the programme immediately Touch th...

Page 74: ...ed Setting the timeframe If you have activated the SmartStart function in Settings SmartStart will appear in the display instead of Start in when you press the Delay start button see Settings Miele home SmartStart The procedure for setting this is the same as for setting the time for Delay start Use the and sensors to enter the hour and confirm your entry with the OK sensor The hour will be saved ...

Page 75: ...ructions on the packaging Cleaning the porthole glass Clean the inside of the porthole glass from time to time and the metal cap inside the porthole glass with a suitable mild cleaning agent or with soapy water Dry both with a soft cloth Cleaning the detergent dispenser drawer Washing at low temperatures and the use of liquid detergent can lead to a build up of mould and bacteria in the detergent ...

Page 76: ...the detergent dispenser drawer housing Use a bottle brush to remove detergent residues and limescale from the jets inside the detergent dispenser drawer housing Replace the detergent dispenser drawer Useful tip Leave the detergent dispenser drawer slightly open to allow it to dry Cleaning the drum Washing at low temperatures and or using liquid detergent can cause bacteria and unpleasant odours to...

Page 77: ...sher dryer on and wait until the standard display lights up Touch the and sensors at the same time until the following appears in the display Language The settings menu is activated Touch the sensor until the following appears in the display TwinDos Confirm the setting with the OK sensor Touch the sensor until the following appears in the display Maintenance Confirm the setting with the OK sensor ...

Page 78: ...ns to the external water supply First turn off the tap Unscrew the inlet hose from the tap Remove the rubber seal 1 from the recess Hold the free end of the inlet hose upside down The plastic filter 2 will fall out Clean the plastic filter Reassemble the filter and seal in the reverse order and reconnect the hose Turn on the tap and check that the connection is watertight If water leaks tighten th...

Page 79: ...ons Some of the messages in the display are more than one line long Touch the or sensor to read them in full A programme cannot be started Problem Possible cause and remedy The display remains dark and the Start Stop button indicator light does not come on There is no power to the machine Check whether the mains plug is plugged in and switched on Check whether the circuit breaker has tripped The w...

Page 80: ...water inlet is blocked Clean the filter Check drainage See The water outlet is blocked or restricted The drain hose has been fixed too high Clean the drain filter and the drain pump Check whether the maximum delivery height of 1 m has been exceeded Service Waterproof syst The water protection system has reacted Turn off the tap Call Miele Service Fault F There is a fault Restart the programme If t...

Page 81: ...still be used but with reduced functionality Hygiene info A programme using a temperature above 60 C has not been run for a long time In order to prevent bacteria and unpleasant odours building up in the machine run the Clean machine programme using the Miele dishwasher and washing machine cleaner or powder detergent Check detergent Excessive foam has built up during washing Check the amount of de...

Page 82: ...ity Check load There is no laundry in the drum The load is too small The laundry is still damp because the residual moisture content in the laundry could not be measured In the future use a Timed drying programme for small amounts of laundry The amount of laundry exceeded the maximum load for the selected programme Observe the maximum loads listed in the Programme chart Start the Rinse out fluff p...

Page 83: ... dispensing via compartment has not been used for a long time Use TwinDos for one of your next loads Carry out the TwinDos maintenance programme as described in Cleaning and care TwinDos maintenance TwinDos Mainten for comp must be started See TwinDos or automatic dispensing via compartment has not been used for a long time It is possible that detergent has dried inside the hoses Carry out the Twi...

Page 84: ... sensor before running the next programme Automatic dispensing will be activated No detergent fabric softener was dispensed although automatic dispensing was activated Try again If detergent is still not dispensed call Miele There are dark specks in the liquid detergent Mould has developed in the detergent Pour the liquid detergent out of the container and then clean the container thoroughly ...

Page 85: ... as this will give better distribution Large amounts of detergent residue remain in the detergent dispensing drawer The water pressure is too low Clean the filters in the water inlet It may be useful to select the Water plus option Powder detergent used in conjunction with water softeners tends to become sticky Clean the detergent dispenser drawer and in the future add washing powder to the dispen...

Page 86: ...ill remain in the capsule The display is in a different language A different language has been selected in Settings Language Set the language you want The flag symbol serves as a guide The display is dark The display has switched off automatically to save energy Standby mode Press any button This switches Standby off The programme duration remaining that is shown in the display fluctuates The coun...

Page 87: ... Run the Rinse out fluff programme regularly to prevent detergent residues from accumulating in the suds container There is still fluff in the drum after the end of the Rinse out fluff programme You have not run the Rinse out fluff programme for a long time Remove the fluff from the drum Run the Rinse out fluff programme on a regular basis The washer dryer smells The Hygiene info was ignored A pro...

Page 88: ...ark garments programme Liquid detergent does not give the required result Liquid detergents usually contain no bleaching agents They do not remove fruit coffee and tea stains Use the Miele 2 phase system The targeted addition of UltraPhase 2 during the wash process removes stains effectively Use a general purpose powder detergent containing a bleaching agent Grey greasy particles cling to washed l...

Page 89: ...was set too high Open the door and loosen the laundry Start the drying programme again with a lower spin speed or select Timed drying instead of a drying level The laundry feels damp after drying The Steam smoothing option has been selected Unload the laundry and place it on hangers to finish drying Warm laundry can feel damp Spread the laundry out to cool it down The laundry is too damp or too dr...

Page 90: ...e drain pump as described in Opening the door in the event of a blocked drain outlet and or power cut The water level in the drum is too high Cancel the programme The water will be pumped away At the end of the programme or after a programme cancellation Cooling down or Extra cooling appears in the display For safety reasons the door cannot be opened if the temperature in the drum exceeds 55 C dur...

Page 91: ...tion Procedure for draining the machine When draining water from the machine do not unscrew the filters completely or take them right out Place a suitable container under the access panel e g a universal oven tray Slowly unscrew the filter lids until water runs out Be careful not to release too much water at once If the flow of water is too strong some water can seep into the machine base and acti...

Page 92: ...e freely Replace the filters correctly on the right and left and tighten them Overflowing water can cause damage Replace and tighten the filters securely Opening the door Reaching into a moving drum is extremely dangerous Danger of injury Always make sure that the drum is stationary before reaching in to remove laundry Use a screwdriver to unlock the door of the machine as shown Pull open the door...

Page 93: ...ontacting Miele please quote the model and serial number of your appliance They can be found on the data plate which is visible above the porthole glass when the door is opened Warranty The manufacturer s warranty for this appliance is 2 years See the warranty card supplied with the washer dryer for further details Optional accessories Optional accessories for this washer dryer are available from ...

Page 94: ... inlet hose braided b Electrical connection c Flexible drain hose with detachable swivel elbow d Control panel e Detergent dispenser drawer f Door g Access to filters pumps and emergency release h Access panel for TwinDos containers i Four height adjustable feet ...

Page 95: ...ing lid for holding when moving the machine b Drain hose c Waterproof metal inlet hose braided d Safety caps for transit bars e Transport clips for inlet and drain hoses f Electrical connection g Miele home communication module slot depending on model ...

Page 96: ...boards Check for the presence of pipes and cables first Useful tip If possible install the machine in a corner This is usually the most stable part of the floor Carrying the washer dryer to its installation site Make sure the fixings at the back of the lid are secure They may become brittle due to external circumstances There is a danger of the lid being pulled off when carrying the appliance Befo...

Page 97: ...Installation and connection 97 Using the spanner supplied turn the left hand transit bar 90 then withdraw the transit bar Turn the right hand transit bar 90 then withdraw the transit bar ...

Page 98: ...ust not be moved without the transit bars in place Store them in a safe place for future use They must be re fitted if the machine is to be moved again e g when moving house Refitting the transit bars Refitting is carried out by reversing the procedure Installing under a continuous worktop The appliance lid cannot be removed This washer dryer with lid intact can be pushed under a worktop if there ...

Page 99: ...tricted Screwing out and adjusting the feet The four adjustable screw feet are used to level the machine All four feet are screwed in when the washer dryer is delivered Using the spanner supplied turn counter nut 2 in a clockwise direction Then turn counter nut 2 together with foot 1 to unscrew Use a spirit level to check the washer dryer is standing level Hold foot 1 securely with a pipe wrench T...

Page 100: ... from metal braiding as a second skin to protect the hose against damage Electronic unit and machine housing Sump Any leaking water is collected in a sump in the base of the machine A float switches off the water inlet valves This shuts off the water intake and prevents any more water from flowing into the machine Water in the suds container is pumped away Overflow protection This prevents the mac...

Page 101: ...must be installed Connection to the mains water supply should incorporate a water tap with a threaded union The tap should be fitted by a qualified plumber The connection point is subject to mains water pressure Turn on the tap slowly and check for leaks Correct the position of the washer and union if necessary The washer dryer is not suitable for connection to a hot water supply Maintenance Only ...

Page 102: ...sary parts can be purchased from Miele Drain hose connection options 1 Directed into a sink or basin Please note Hook the hose over the edge and secure it Make sure that the water can drain away freely without hindrance Otherwise there is a risk of water overflowing or of some of the drained water being sucked back into the machine 2 Connected securely to a plastic drain pipe with a rubber nipple ...

Page 103: ...liance e g danger of overheating All electrical work must be carried out by a suitably qualified and competent person in strict accordance with national and local safety regulations For extra safety it is advisable to install a residual current device RCD with a trip current of 30 mA Ensure power is not supplied to the appliance until after the installation has been completed Connection should be ...

Page 104: ...ogramme Garment care label symbols Cottons Minimum iron Delicates Woollens Silks Express Automatic Drying The number of dots indicates the drying temperature Normal temperature Low temperature Do not tumble dry Ironing The number of dots indicates the ironing temperature approx 200 approx 150 approx 110 Do not steam iron garments carrying this symbol as this could cause irreversible damage Do not ...

Page 105: ...inated energy labelling programme according to AS NZS 2442 1 AS NZS 2442 2 Load Consumption data Energy in kWh Water in litres Duration Normal Cold Water Cottons Normal 5 0 kg 2 77 21 2 h 07 min Notes for test institutes Before selecting Drying the Cottons Washing programme must be selected first With the PowerWash 2 0 washing technique during the heating phase the temperature measured by the sens...

Page 106: ...82 55 1 57 QuickPower 40 C 5 0 0 75 45 0 59 Express 40 C 3 5 0 30 31 0 30 Drying Cottons Normal 5 0 2 40 19 2 05 Minimum iron Normal 4 0 1 40 12 1 15 Washing and drying Cottons Normal dry 8 0 1x 5 0 1x 3 0 5 36 105 6 40 QuickPower 40 C Normal 5 0 3 70 65 3 15 Consumption data and programme durations can vary from the nominal values given depending on water pressure water hardness water inlet tempe...

Page 107: ...undry 5 0 kg dry laundry Voltage See data plate Rated load See data plate Fuse rating See data plate Consumption data See Consumption data Water flow pressure minimum 100 kPa 1 bar Water flow pressure maximum 1000 kPa 10 bar Inlet hose length 1 55 m Drain hose length 1 50 m Connection cable length 2 00 m Drain pump head height max 1 00 m Drain pump length max 5 00 m LEDs Class 1 Test certificates ...

Page 108: ...e now in the settings menu Selecting settings Touch the or sensor until the setting you want appears in the display The sensor scrolls down the list The sensor scrolls up the list Touch the OK sensor to select the setting displayed Changing a setting Touching the sensor will call up the different options for the setting The option which is selected will have a tick next to it When the option you w...

Page 109: ...ess range II and water hardness range III when changing to a different detergent or fabric softener TwinDos containers optional accessories are required for this Please refer to the UltraPhase cartridges for correct dosage amounts for each water hardness range Adjusting the dosage amount Deterg type amount Touch the OK sensor Compartment Touch the OK sensor Miele UltraPhase 1 Touch the OK sensor D...

Page 110: ...h the OK sensor Compartment Select Compartment 2 using the and sensors and confirm your selection with the OK sensor No entry Select the detergent you want using the and sensors and confirm your selection with the OK sensor Miele fabric soft Dosage ml 70 Confirm the amount of detergent with the OK sensor or change the dosage amount using the and sensors The electronics are set for the new detergen...

Page 111: ...tton is confirmed with an audible tone Factory default setting the keypad tone is switched on PIN Code The code prevents the washer dryer being used without your knowledge Options Activate The code is 125 and can be activated When the code has been activated you have to enter the code after switching the washer dryer on Otherwise the washer dryer cannot be operated Deactivate For using the washer ...

Page 112: ...lay will remain on Display maximum load After a programme is selected the maximum load appears in the display for a short time You can switch this off Factory default setting Display maximum load is switched on Display programme name The name of the selected programme is shown briefly in the display You can choose whether the programme name is displayed or not Factory default setting Display progr...

Page 113: ... action With gentle action activated drum agitation is reduced In this way lightly soiled items can be washed more gently Gentle action can be activated for the Cottons and the Minimum iron programmes If Gentle action is activated each wash phase in the programme selected will be run with the gentle action wash rhythm Factory default setting Gentle action is switched off Temperature reduction At h...

Page 114: ...The water level in the rinse can be permanently set to the highest value This function is important for allergy sufferers as it achieves excellent rinse results The water consumption will be increased Factory default setting the maximum rinse level setting is switched off Suds cooling When this is activated additional water flows into the drum at the end of the main wash to cool the suds down Hot ...

Page 115: ...peed can be limited to prevent laundry forming a ring around the drum This setting is only effective when washing and drying in a continuous sequence Options 1200 rpm factory default setting 1100 rpm 1000 rpm 900 rpm Drying levels You can adjust the drying levels in the Cottons Minimum iron and Automatic programmes The drying level is shown in a bar chart Less bars damper More bars drier Extended ...

Page 116: ...r appliance Set up a Miele home network with other Wi Fi enabled Miele appliances Connecting the washer dryer to your Wi Fi network Make sure there is sufficient signal strength for your Wi Fi network where the washer dryer is installed The XKM 3100 W module must be fitted There are several ways of connecting your washer dryer to your Wi Fi network 1 Connect via the Miele mobile App The Miele mobi...

Page 117: ...Miele home App Module settings We recommend connecting your dishwasher to your Wi Fi network with the help of the Miele mobile App or via WPS If you would rather set up the connection to your router yourself or you have a special network configuration you can enter the relevant settings using the necessary technical knowledge Module Info Displays information via the Wi Fi module Start module activ...

Page 118: ... SmartGrid setting available depending on country is only visible when the Wi Fi module is fitted and signed on This function can be used for starting your washer dryer automatically at a time when energy costs are more economical Activating SmartGrid gives the Delay start sensor a new function Set the SmartStart using the Delay Start sensor see Delay Start SmartStart The washer dryer will then st...

Page 119: ...ite Powder detergent Suitable for white and light coloured laundry as well as heavily soiled cotton items Effective stain removal even at low temperatures UltraColor Liquid detergent for coloured items Suitable for coloured and dark black items Protects bright colours from fading Effective stain removal even at low temperatures Also available as a powder detergent Sensitive Skin powder High qualit...

Page 120: ...ours SilkCare Liquid detergent for silks Contains a special silk protein conditioning formula Gentle on colours Only available as capsules Fabric care Fabric Softener Fresh natural fragrance Makes laundry soft to handle Available as capsules in convenient single dose amounts and as liquid detergent Additives Booster For removing stains Suitable for white and coloured laundry Available as capsules ...

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Page 123: ...h 83 85 Sir Donald Bradman Drive Hilton SA 5033 205 207 Stirling Highway Claremont WA 6010 Miele Experience Centre and Office Adelaide Miele Australia Pty Ltd Miele New Zealand Limited Level 2 10 College Hill Freemans Bay Auckland 1011 Miele Experience Centre Auckland 8 College Hill Freemans Bay Auckland 1011 Telephone 0800 464 353 0800 4 MIELE www miele co nz Miele Global Headquarters Germany Mie...

Page 124: ...M Nr 10 867 400 00 en AU NZ WTZH 730 WPM ...

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