10 ‐Door operator TVR(FC) 5 / Rev 1.41
9. SERVICE AND MAINTENANCE
Manifesta on
Fault
Ac on
Loud sounds from the fixing point of the
gear unit
Fixing of the gear unit is loose
Tighten the fixing bolts; if they are damaged, replace
Unusual sounds from the gear unit
Damage to the worm sha or wheel
Contact the manufacturer
Unusual sounds from the gear unit
Damage to the bearings
Contact the manufacturer or replace the bearing
Unusual sounds from the gear unit
Not enough oil
Check the oil quan ty, add more if necessary; find out the
reason for diminished oil quan ty, check for possible oil leaks
Vibra on of input sha at the bearing point Damage to the bearing
Contact the manufacturer or replace the bearing
Unusual sounds from the drive motor
Refer to the documenta on provided by the drive motor
supplier
Thermal protec on of the gear unit stops
the drive unit
Door’s resistance to mo on has increased
Check the condi on of the door and its fixings
Thermal protec on of the gear unit stops
the drive unit
Not enough oil
Check the oil quan ty, add more if necessary; find out the
reason for diminished oil quan ty, check for possible oil leaks
Thermal protec on of the gear unit stops
the drive unit
Damage to the worm sha or wheel
Contact the manufacturer
Oil leak from the gear unit frame
Mechanical damage in the gear housing
Contact the manufacturer
Oil leak from the gear unit frame
Fixing bolts of the gear unit halves are loose
Check and ghten the fixing bolts
Oil leak from the rotary sha seal
Seal has worn out or there is dirt between the
seal and the sha
Contact the manufacturer or check the rotary sha seal and
replace it if necessary
Disengagement mechanism doesn’t work
Gear locked when the door was driven with
force against an inelas c obstacle
Rotate the input sha of the gear unit e.g. from the side of
the electric motor
Disengagement mechanism doesn’t work
Disengagement mechanism has been damaged Contact the manufacturer
Place where door travel stops has changed Adjustment of the limit switches has changed
Check that the adjustment ghtness of the limit cams has not
decreased. Tighten and adjust the limits again.
Limit switches do not stop the door
Limit sha is damaged or does not rotate
Contact the manufacturer
Limit switches do not stop the door
Micro switch for the limit does not func on
Replace the limit switch
Clack between the gear and motor
Flexible clutch worn out
Replace the clutch
The motor runs, but gear sha is not turn‐
ing
Slipping clutch is slipping
Adjust or replace the slipping clutch