42
T
ROUBLESHOOTING
If errors occur, check first whether you can correct the problem yourself.
The following overview may help you.
Never try to repair the device yourself. Contact our service centre
or other qualified personnel if a repair is necessary.
PROBLEM
POSSIBLE CAUSE / REMEDY
GENERAL
No standby display
Check the mains connection: Is the plug firmly inserted in the mains
socket?
The player does not work
Press the
POWER
button on the player then
STANDBY ON/OFF
on the
remote control.
If the unit has been affected by a storm, static charging or other external
factor, try the following procedure:
Press the
POWER
button on the player (standby mode). Then pull out
the mains cable and plug it back in.
The disc does not play even
though
PLAY
has been
pressed, or stops again
immediately
Is the disc inserted with the title (printed) side facing upwards?
Check whether the disc has been damaged by trying another disc. If the
disc is dirty, clean it carefully, wiping it from the centre to the edge with
a soft, dry cloth.
DVD: Does the DVD have the correct regional code (2)?
If condensation has formed: give the player one to two hours to dry off.
The device does not respond to
the remote control
Check whether the batteries need changing and have been inserted
correctly. Remove anything which may be blocking the signal between
the infrared transmitter, the remote control and the unit's sensor.
Is the distance between the remote control and the player too great (over
7 m)?
Did you press the correct source key (e. g.
DVD
for the DVD player)?
No picture
Are the cable connections between the DVD and television correct and
undamaged?
Is the television switched on?
Have you selected the video channel on the television?
Have you selected the correct video output on the DVD player?
If you have established a connection without the PROGRESSIVE SCAN
function (e. g. SCART), ensure an Interlaced Resolution is selected. If
required, set the resolution to 480i, 576i or 1080i (button
STOP/RES
at
the front of the unit).
Distorted picture
Check whether the DVD is dirty and if necessary clean it carefully, wiping
it from the centre to the edge with a soft, dry cloth. Slight picture
distortion is not a malfunction.
Very distorted picture
Image has no colours
Poor image
Your DVD standard may not match your television set standard (PAL –
NTSC,
SETUP
menu
> General Setup Page > TV Type
).
You have set a video output signal which is not supported by the
television set (
SETUP
menu
> General Setup Page > Video Out
).
