Matrox DigiSuite LX MAX, User & Installation Manual

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Appendix C, DigiSuite Customer Support
Getting the most support
If you have a problem that you’re unable to solve by referring to your DigiSuite documentation,
please contact your Matrox DigiSuite representative. He or she should be able to help you quickly
correct any installation or system configuration problem. If your representative is unable to solve
your problem, contact Matrox for further information and assistance.
Register your DigiSuite product
Only customers who’ve registered their DigiSuite product are eligible to receive customer support.
You can easily register on our web site at
www.matrox.com/videoweb/support in the Customer
Support section. Registering your DigiSuite product also entitles you to free software updates,
special promotional offers, and access to DigiForum, our dynamic web forum for users who want to
share their experiences and learn more about DigiSuite.
Keep up to date with our web site
In addition to registering your DigiSuite product, our web site offers you up-to-the-minute
information about Matrox products, free software updates, access to our support databases, and a
complete list of computer equipment compatible with the DigiSuite platforms. Be sure to place our
site in your favorites or bookmarks:
www.matrox.com/videoweb/support
Contacting us
Matrox is proud to offer worldwide technical support. Please use the contact information for your
area.
United States & Canada
Telephone......................................................................................................................... 1 800 810-2550
Fax .................................................................................................................................. 1 514 685-2853
Email.................................................................................................... video.techsupport@matrox.com
Europe, Middle East, & Africa
Calls from the U.K............................................................................................................. 01753 665679
Calls from France ............................................................................................................. 01 45 60 62 09
Calls from Germany ....................................................................................................... 089 62 17 05 70
Calls from the rest of Europe, Middle East & Africa ................................................... +44 1753 665679
Fax ............................................................................................................................... +44 1753 665599
Email....................................................................................................
video.tech.europe@matrox.com
All other countries
Telephone........................................................................................................ 1 514 685-7230, ext. 2388
Fax .................................................................................................................................. 1 514 685-2853
Email....................................................................................................
video.techsupport@matrox.com