Matrix EPABX Vision-206S, System Manual

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Matrix
56 Vision System Manual
Call Park
What’s this?
• You can free, yourself from current call to attend to other calls.
• The current caller gets parked and gets music.
• While a call is parked, you are totally freed from the call.
• You may use other system features like Call Pick Up, Call Follow Me, etc.
• After completing the current call, retrieve the parked call.
How to use it?
To Park a call
1 Speech with trunk (or Station).
2 Dial
Flash.
Feature tone
3
Dial
7.
Call Parked.
To retrieve the Parked call
1 Lift the handset. Dial tone
2 Dial
17.
Speech.
How to program?
Call Park is a programmable feature. Please refer Class of Service (COS) for details on how to allow Call Park
to a user.
Timer of Relevance:
Call Park Timer
-Time after which the call comes back to the station that has parked the call.
Command:
3015-Timer
Default: 45 seconds.
Range: 000 to 255 seconds.
Important Points:
• If you don’t retrieve the call within 45 seconds, the call comes back to you automatically. Your station starts
ringing. This timer is called Call Park Timer and is programmable.
• If you are busy for longer period of time (more than 45 seconds) and:
• If the parked party is an internal party (a station), then the call gets disconnected.
• If the parked party is an external party and if trunk call beeps are enabled then system hunts the station
for another 45 seconds. The caller gets RBT whenever the station gets call waiting beeps. There after the
call gets disconnected.
• If the parked party is an external party and if trunk call beeps are disabled the system hunts the station
for RBT timer and there after disconnects the call.
Relevant Topic:
1. Class of Service (COS) 70
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