Matrix EPABX Vision-206S, System Manual

Page: 44 / 235

Matrix
44 Vision System Manual
Barge-In
What’s this?
• When your call is urgent and you cannot wait for the called person to become free, you can land in his
conversation after intimating him.
• While landing, you get ring back tone and the called person gets beeps for 10 seconds. This timer is called
Barge-In timer. This timer is programmable.
• During the beeps, the called person can dial ‘
Flash
’ to answer your call.
• If the called party does not respond during these 10 seconds, caller forcefully gets connected with the called
person. The third party is put on hold, gets music, and hence cannot listen to your conversation.
• Disconnect once your talk is over. This will automatically restore the original talk of the called person with the
held-up party.
How to use it?
1 Lift the handset. Dial tone
2 Dial
Station.
Busy tone
3 Dial
3.
Ring Back Tone
The called pserson gets beeps.
4
The system connects you to the destination
after 10 secs. Start talking the RBT stops.
5 Replace the handset on completion of talk.
How to program?
Barge-In is a programmable feature. Please refer Class of Service (COS) for details on how to allow Barge-In to
a user.
Timer of Relevance:
Barge-In Timer
-Timer after which the caller gets connected to the called party:
Command :
3016-Seconds
Default : 10 seconds.
Valid Range : 000 to 255 seconds.
Important Points:
• Barge-In can be used only if it is enabled for a station.
• Barge-In works even when the destination is talking on the trunk line.
• Barge-In works if the called person is in 2-way, normal speech.
• Barge-In is ineffective if the called person is having call privacy from Barge-In.
• Barge-In can also be used after putting one party in hold. An important trunk call can be transferred to a
busy station after putting the calling party in hold and barging-in on the busy destination to inform him about
his call. This is most advantageous feature for the operator while transferring calls.
Relevant Topics:
1. Class of Service (COS) 70
2. Privacy 139
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