Lorex L222A8 Series, User Manual

Page: 83 / 88

Troubleshooting 19
Error Solutions
There is no picture on moni-
tor/TV after connecting it to
the recorder.
• Power off the monitor/TV and the recorder. Power on the monitor/TV, and
then power on the recorder.
• Ensure that the monitor/TV is set to the input channel that the recorder is
connected to.
• Check the video cable connection to the recorder and the monitor/TV.
Mouse not detected by
system.
• Remove then firmly reconnect the mouse cable to one of the USB ports
marked
Mouse / Backup .
• Power off the system (disconnect power cable). Firmly connect a USB
mouse to one of the USB ports. Reconnect the power cable to the 12V DC
port on the rear panel.
The edges of the recorder’s
on-screen display are cut off.
• If you are using an older Cathode Ray Tube (CRT) monitor, you may need
to enable overscan. See 13.2.5
Changing the Display Resolution , page 46
for full instructions on enabling overscan support.
The image on one or more of
my cameras is distorted or
discolored.
• The system uses the region entered in the setup wizard to intelligently deter-
mine the video format for your region.
• To change the region, enter the main menu. Under System , click General ,
then click the
NTP
tab. Use the dropdown next to
Time Zone
to select the
correct region, then click Save . The system takes some time to refresh and
reboot.
The system beeps during mo-
tion detection.
• Enter the main menu. Under Settings , click Motion to open the Motion
Settings
tab. Use the dropdown next to
Buzzer
to select
Disable
for any
channels you want to disable the buzzer for, then click Save . For more de-
tails on motion detection configuration, see 13.2.10 Configuring Motion
Detection Settings , page 50.
I am not receiving email
notifications.
• Ensure you have configured email notification. For full instructions, see
13.2.8
Setting up Email Notifications , page 48.
• If you want to use your own SMTP server, you must enter your SMTP serv-
er address, SMTP port, username, and password in the appropriate fields.
For full instructions, see 13.2.8.2
Email Notifications — Using your own
server information , page 49.
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