D9U003VSX-0101_00
54
Problem
Nurse Action
Effect/Next Steps
PUMP DISCONNECTED screen is
shown on the Multiboard X touchscreen.
Disconnect the Multicare X Power Supply
Cord from the mains, press STOP button
and then connect the Power Supply Cord
to the mains. Ensure the OptiCare X
cable is screwed in the right side of SCU
when looking under the calfrest from the
bed right side.
Mattress Status Indicator should appear
on the Mattress Screen.
If neither happens, lift foot end of mattre
-
ss, and visually check an Opticare X SCU
is fitted (see picture of hose connections
in the Intructions for Use). If it is, call
service department.
If essential the patient can be put back
on the bed if alternative non-integrated
mattress type is available.
Mattress display shows mattress fault
pop up and red warning triangle in the
Mattress section of display screen.
Lift foot end of mattress and visually
check that the yellow, red and black Opti
-
Care X air hoses are fitted correctly (see
picture of hose connections in the Intruc-
tions for Use) and pushed fully down so
that connector clicks into place.
Mattress display pop up and red warning
triangle disappear. On Multiboard X pictu
-
re of patient floating above the mattress
appears.
If neither happens, call service de
-
partment.
If essential the patient can be put back
on the bed if alternative non-integrated
mattress type is available.
Mattress display shows patient not in
bed, but patient is in bed.
Check the scales are showing correct
patient weight.
Scales are not showing correct patient
weight.
Mattress will remain inflated in Standby
Mode and continue to support the patient,
but no automatic pressure optimisation
will happen.
Press RE-OPTIMIZE Icon to request
manual pressure optimisation.
Mattress will perform Optimisation proce
-
ss and now show patient in bed.
At first opportunity when patient is not in
bed tare the scales (see Intructions for
Use of the Multicare X bed).
Scales show correct patient weight, but it
is less than 40 kg.
Press RE-OPTIMIZE Icon to request
manual pressure optimisation.
Mattress will perform Optimisation proce
-
ss and now show patient in bed. If it does
not the patient is too light for functions
of this mattress. Change OptiCare X for
alternative active or passive mattress
replacement system.
Mattress fails to automatically Optimize.
Automatic Pressure Adjustment Error
appears.
Adjust the mattress air pressure manu
-
ally.
Check if the scales are stabilized and if
the scales works properly.
Check if the taring was performed without
patient on the mattress.
Patient level of movement (agitation/mo
-
bility) may be too frequent for OPTIMIZE
Mode. In that case use MOBILE Mode.
If problem continues, call service de
-
partment who will advise next steps and if
it is safe to continue to use the mattress.
