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Lexmark XC2132, User Manual

The Lexmark XC2132 is a cutting-edge multifunction color laser printer designed to meet all your office needs. To ensure optimal performance and maintenance, you can easily access the free Service Manual by downloading it from manualshive.com. This comprehensive manual provides step-by-step instructions for troubleshooting and maintaining your Lexmark XC2132.

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Print jobs do not print

Action

Yes

No

Step 1

a

From the document you are trying to print, open the Print dialog and
check if you have selected the correct printer.

Note: 

If the printer is not the default printer, then you must select

the printer for each document that you want to print.

b

Resend the print job.

Do the jobs print?

The problem is solved. Go to step 2.

Step 2

a

Check if the printer is plugged in and turned on, and if 

Ready

 appears

on the printer display.

b

Resend the print job.

Do the jobs print?

The problem is solved. Go to step 3.

Step 3

If an error message appears on the printer display, then clear the message.

Note: 

The printer continues to print after clearing the message.

Do the jobs print?

The problem is solved. Go to step 4.

Step 4

a

Check if the ports (USB, serial, or Ethernet) are working and if the
cables are securely connected to the computer and the printer.

Note: 

For more information, see the setup documentation that

came with the printer.

b

Resend the print job.

Do the jobs print?

The problem is solved. Go to step 5.

Step 5

a

Turn off the printer, then wait for about 10 seconds, and then turn the
printer back on.

b

Resend the print job.

Do the jobs print?

The problem is solved. Go to step 6.

Step 6

a

Remove, and then reinstall the printer software. For more
information, see 

“Installing the printer” on page 36

.

Note: 

The printer software is available at

http://support.lexmark.com

.

b

Resend the print job.

Do the jobs print?

The problem is solved. Contact 

customer

support

.

Troubleshooting

274

Summary of Contents for XC2132

Page 1: ...CX510 Series User s Guide September 2014 www lexmark com Machine type s 7527 Model s 636 637 ...

Page 2: ... home screen applications 19 Finding the IP address of the computer 19 Finding the IP address of the printer 19 Accessing the Embedded Web Server 19 Customizing the home screen 20 Understanding the different applications 20 Activating the home screen applications 21 Finding information about the home screen applications 21 Setting up Forms and Favorites 21 Setting up Card Copy 22 Using MyShortcut ...

Page 3: ...es 55 Supported paper sizes types and weights 58 Printing 62 Printing forms 62 Printing a document 62 Printing from a flash drive or mobile device 64 Printing confidential and other held jobs 66 Printing information pages 68 Canceling a print job 68 Copying 69 Making copies 69 Copying photos 70 Copying on specialty media 70 Creating a copy shortcut using the printer control panel 71 Customizing co...

Page 4: ...Scanning 112 Using Scan to Network 112 Scanning to an FTP address 112 Scanning to a computer or flash drive 114 Understanding the scan options 116 Understanding the printer menus 119 Menus list 119 Supplies menu 120 Paper menu 120 Reports menu 130 Network Ports 131 Security menu 139 Settings menu 145 Saving money and the environment 195 Saving paper and toner 195 Saving energy 196 Recycling 199 Se...

Page 5: ...ing up e mail alerts 232 Viewing reports 232 Configuring supply notifications from the Embedded Web Server 233 Copying printer settings to other printers 234 Restoring factory default settings 234 Clearing jams 235 Avoiding jams 235 Understanding jam messages and locations 236 x page jam clear standard bin 203 xx 237 x page jam open front door to clear fuser 20y xx 240 x page jam open front door 2...

Page 6: ...lems 297 Solving fax problems 300 Solving scanner problems 307 Solving home screen application problems 311 Embedded Web Server does not open 311 Contacting customer support 313 Notices 314 Product information 314 Edition notice 314 Power consumption 318 Index 331 Contents 6 ...

Page 7: ...TION POTENTIAL INJURY The printer weight is greater than 18 kg 40 lb and requires two or more trained personnel to lift it safely CAUTION POTENTIAL INJURY Before moving the printer follow these guidelines to avoid personal injury or printer damage Turn the printer off using the power switch and then unplug the power cord from the electrical outlet Disconnect all cords and cables from the printer b...

Page 8: ... from the electrical outlet and disconnect all cables from the printer before proceeding CAUTION SHOCK HAZARD Do not use the fax feature during a lightning storm Do not set up this product or make any electrical or cabling connections such as the fax feature power cord or telephone during a lightning storm CAUTION TIPPING HAZARD Floor mounted configurations require additional furniture for stabili...

Page 9: ... network Caring for and maintaining the printer Troubleshooting and solving problems User s Guide and Quick Reference Guide The guides are available at http support lexmark com Note These guides are also available in other languages Information on setting up and configuring the accessibility features of your printer Lexmark Accessibility Guide This guide is available at http support lexmark com He...

Page 10: ...ries and regions See the printed warranty that came with this printer Selecting a location for the printer CAUTION POTENTIAL INJURY The printer weight is greater than 18 kg 40 lb and requires two or more trained personnel to lift it safely When selecting a location for the printer leave enough room to open trays covers and doors If you plan to install any options then leave enough room for them al...

Page 11: ...ARD Floor mounted configurations require additional furniture for stability You must use either a printer stand or printer base if you are using multiple input options If you purchased a multifunction printer MFP that scans copies and faxes then you may need additional furniture For more information see www lexmark com multifunctionprinters Learning about the printer 11 ...

Page 12: ...ray 2 9 Optional 550 sheet tray Tray 3 Understanding the basic functions of the scanner Make quick copies or set the printer to perform specific copy jobs Send a fax using the printer control panel Send a fax to multiple fax destinations at the same time Scan documents and send them to your computer an e mail address or an FTP destination Scan documents and send them to another printer PDF through...

Page 13: ...o 50 sheets of plain paper into the ADF tray Scan sizes from 105 x 148 mm 4 1 x 5 8 inches wide to 216 x 355 mm 8 5 x 14 inches long Scan media weights from 52 to 120 g m2 14 to 32 lb Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF tray Place these items on the scanner glass Using the scanner glass When using the scanner gla...

Page 14: ... which mode is selected 7 Stop or cancel button Cancel all printer activity 8 Clear all Reset button Reset the default settings of a function such as printing copying or e mailing Understanding the home screen When the printer is turned on the display shows a basic screen referred to as the home screen Touch the home screen buttons and icons to initiate an action such as copying faxing or scanning...

Page 15: ...view supports only bookmarks created from this function and not from any other application 10 USB Drive View select print scan or e mail photos and documents from a flash drive Note This icon appears only when you return to the home screen while a memory card or flash drive is connected to the printer 11 Held Jobs Display all current held jobs 12 Status Supplies Show a warning or error message whe...

Page 16: ...vention messages so the printer can continue processing Printer IP address Example 123 123 123 123 The IP address of your network printer is located at the upper left corner of the home screen and appears as four sets of numbers separated by periods You can use the IP address when accessing the Embedded Web Server so you can view and remotely configure printer settings even when you are not physic...

Page 17: ...ng on your home screen customization settings administrative setup and active embedded solutions 7 6 3 4 1 5 2 Touch To 1 Arrows View a list of options 2 Copy It Print a copy 3 Advanced Options Select a copy option 4 Home Go to the home screen 5 Increase Select a higher value 6 Decrease Select a lower value 7 Tips Open a context sensitive Help dialog Other touch screen buttons Touch To Accept Save...

Page 18: ...Touch To Cancel Cancel an action or a selection Exit a screen and return to the previous screen without saving changes Reset Reset values on the screen Understanding the printer control panel 18 ...

Page 19: ...inter is connected to a network or to a print server You can find the printer IP address From the top left corner of the printer home screen From the TCP IP section in the Network Ports menu By printing a network setup page or menu settings page and then finding the TCP IP section Note An IP address appears as four sets of numbers separated by periods such as 123 123 123 123 Accessing the Embedded...

Page 20: ...gle page For more information see Setting up Card Copy on page 22 Fax Scan a document and then send it to a fax number For more information see Faxing on page 89 Forms and Favorites Quickly find and print frequently used online forms directly from the printer home screen For more information see Setting up Forms and Favorites on page 21 Multi Send Scan a document and then send it to multiple desti...

Page 21: ...from the printer home screen Note The printer must have permission to access the network folder FTP site or Web site where the bookmark is stored From the computer where the bookmark is stored use sharing security and firewall settings to allow the printer at least a read access For help see the documentation that came with your operating system 1 Open a Web browser and then type the printer IP ad...

Page 22: ...etting Specify a setting to increase or decrease the level of contrast when a copy of the scanned card is printed Select Best for Content if you want the printer to adjust the contrast automatically Default scale setting Set the size of the scanned card when printed The default setting is 100 full size Color Output Select the check box to print the scanned card in color or clear it to scan in blac...

Page 23: ...by periods such as 123 123 123 123 2 Click Settings Apps Apps Management Multi Send 3 From the Profiles section click Add and then customize the settings Notes See the mouse over help beside each field for a description of the setting If you select FTP or Share Folder as a destination then make sure the location settings of the destination are correct Type the correct IP address of the host comput...

Page 24: ...ation are correct type the correct IP address of the host computer where the specified destination is located For more information on obtaining the IP address of the host computer see Finding the IP address of the computer on page 19 Make sure the printer has access rights to the folder where the specified destination is located 4 Click Apply To use the application touch Scan to Network on the pri...

Page 25: ...que file name or use the default name If a JVM Out of Memory error occurs then repeat the export process until the configuration file is saved To import a configuration from a file click Import and then browse to the saved configuration file that was exported from a previously configured printer Notes Before importing the configuration file you can choose to preview it first or load it directly If...

Page 26: ... printer before touching any controller board electronic components or connectors Available internal options Memory card DDR3 DIMM Flash memory Fonts Firmware Forms and Barcode Prescribe IPDS Printer hard disk Note To install a printer hard disk contact customer support at http support lexmark com or your service representative Accessing the controller board CAUTION SHOCK HAZARD If you are accessi...

Page 27: ...d access cover and then shift to the right to remove it 2 1 3 Locate the appropriate connector on the controller board Warning Potential Damage Controller board electronic components are easily damaged by static electricity Touch a metal surface on the printer before touching any controller board electronic components or connectors Additional printer setup 27 ...

Page 28: ...3 2 1 1 Flash memory or font card connector 2 Printer hard disk connector 3 Memory card connector 4 Reattach the cover 1 2 Additional printer setup 28 ...

Page 29: ...nplug the power cord from the electrical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer 1 Access the controller board For more information see Accessing the controller board on page 26 2 Unpack the memory card Warning Potential Damage Do not touch the connection points along the edge of the card...

Page 30: ...th the ridge 2 on the connector 2 1 4 Push the memory card straight into the connector and then push the card toward the controller board wall until it clicks into place 1 2 5 Close the controller board access cover Additional printer setup 30 ...

Page 31: ...to the printer Warning Potential Damage Controller board electronic components are easily damaged by static electricity Touch a metal surface on the printer before touching any controller board electronic components or connectors 1 Access the controller board For more information see Accessing the controller board on page 26 2 Unpack the optional card Warning Potential Damage Avoid touching the co...

Page 32: ...ontroller board access door Note When the printer software and any hardware options are installed it may be necessary to manually add the options in the printer driver to make them available for print jobs For more information see Adding available options in the print driver on page 37 Installing hardware options Order of installation CAUTION POTENTIAL INJURY The printer weight is greater than 18 ...

Page 33: ...inter weight is greater than 18 kg 40 lb and requires two or more trained personnel to lift it safely CAUTION SHOCK HAZARD If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to the prin...

Page 34: ...4 Align the printer with the 650 sheet duo tray and then lower the printer into place Additional printer setup 34 ...

Page 35: ... set up this product or make any electrical or cabling connections such as the fax feature power cord or telephone during a lightning storm Connect the printer to the computer using a USB cable or to the network using an Ethernet cable Make sure to match the following The USB symbol on the cable with the USB symbol on the printer The appropriate Ethernet cable to the Ethernet port Warning Potentia...

Page 36: ...onnect additional devices telephone or answering machine to the printer and the telephone line Use this port if you do not have a dedicated fax line for the printer and if this connection method is supported in your country or region Note Remove the adapter plug to access the port 6 Rear USB port Attach a keyboard 7 USB printer port Connect the printer to a computer using a USB cable 8 Ethernet po...

Page 37: ...er 4 Apply the changes For Macintosh users 1 From System Preferences in the Apple menu navigate to your printer and then select Options Supplies 2 Navigate to the list of hardware options and then add any installed options 3 Apply the changes Networking Notes Purchase a MarkNetTM N8352 wireless network adapter before setting up the printer on a wireless network For information on installing the wi...

Page 38: ... a wireless network SSID The SSID is also referred to as the network name Wireless Mode or Network Mode The mode is either infrastructure or ad hoc Channel for ad hoc networks The channel defaults to automatic for infrastructure networks Some ad hoc networks will also require the automatic setting Check with your system support person if you are not sure which channel to select Security Method The...

Page 39: ...gate to Network Ports Active NIC Auto Submit Note Make sure to turn off the printer then wait for at least five seconds and then turn the printer back on 1 From the printer control panel navigate to Network Ports Network x Network x Setup Wireless Wireless Connection Setup 2 Select a wireless connection setup Use To Search for networks Show available wireless connections Note This menu item shows ...

Page 40: ...work using the Embedded Web Server Before you begin make sure that Your printer is connected temporarily to an Ethernet network A wireless network adapter is installed in your printer and working properly For more information see the instruction sheet that came with the wireless network adapter 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP...

Page 41: ...erify the network connection This page also provides important information that aids network printing configuration Printing a menu settings page From the home screen navigate to Reports Menu Settings Page Printing a network setup page If the printer is attached to a network then print a network setup page to verify the network connection This page also provides important information that aids net...

Page 42: ...al size is 215 9 x 359 9 mm 8 5 x 14 17 inches and is loaded only in the multipurpose feeder and manual feeder 1 From the home screen navigate to Paper Menu Universal Setup Units of Measure select a unit of measure 2 Touch Portrait Width or Portrait Height 3 Select the width or height and then touch Submit Loading the 250 and 550 sheet tray The printer has one 250 sheet tray Tray 1 with an integra...

Page 43: ... guide at the back of the tray to extend it 2 1 3 Squeeze and then slide the length guide tab to the correct position for the size of the paper being loaded 2 1 1 Note Use the paper size indicators on the bottom of the tray to help position the guide Loading paper and specialty media 43 ...

Page 44: ...e bottom of the tray to help position the guides 5 Flex the sheets back and forth to loosen them and then fan them Do not fold or crease the paper Straighten the edges on a level surface 6 Load the paper stack with the recommended printable side faceup 7 Place the paper guides securely against the edges of the paper Loading paper and specialty media 44 ...

Page 45: ... two sided duplex printing Note There are different ways for loading letterhead depending on the mode of printing One sided printing using a letterhead Two sided printing using a letterhead A B C A B C Load envelope with the flap side up and against the right side of the paper guide 2 Feed paper into the manual feeder only to the point where its leading edge can contact the paper guides Note To ac...

Page 46: ...optional 550 sheet tray and supports the same paper types and sizes The only differences are the look of the guide tabs and the location of the paper size indicators CAUTION POTENTIAL INJURY To reduce the risk of equipment instability load each tray separately Keep all other trays closed until needed 1 2 3 1 Length guide tab 2 Paper size indicator 3 Width guide tab Loading paper and specialty medi...

Page 47: ... the multipurpose feeder latch to the left 2 Open the multipurpose feeder 3 Pull the multipurpose feeder extender Note Guide the extender gently so that the multipurpose feeder is fully extended and open Loading paper and specialty media 47 ...

Page 48: ...lex a stack of envelopes back and forth to loosen them and then fan them Straighten the edges on a level surface Warning Potential Damage Never use envelopes with stamps clasps snaps windows coated linings or self stick adhesives These envelopes may severely damage the printer 5 Locate the maximum paper fill indicator and tab Note Make sure the paper or specialty media is below the maximum paper f...

Page 49: ...its loosely in the multipurpose feeder and is not bent or wrinkled 7 From the printer control panel set the paper size and type in the Paper menu to match the paper loaded in the tray Linking and unlinking trays The printer links trays when the specified paper size and type are the same When a linked tray becomes empty paper feeds from the next linked tray To prevent trays from linking assign a un...

Page 50: ... Server 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings Paper Menu Custom Names 3 Select a custom name and t...

Page 51: ...is the factory default paper type for all user defined custom names 3 Touch Submit Configuring a custom name Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy serv...

Page 52: ...gned specifically for laser printers Print a test page on the letterhead being considered for use before buying large quantities Before loading letterhead flex fan and straighten the stacks to prevent sheets from sticking together Page orientation is important when printing on letterhead Source Printing Printable side Paper orientation Trays One sided Faceup Load the sheet with the top edge enteri...

Page 53: ...the bottom edge entering the printer first Multipurpose feeder One sided Facedown Load the sheet with the top edge entering the printer first Multipurpose feeder Two sided Faceup Load the sheet with the bottom edge entering the printer first Note Check with the manufacturer or vendor to determine whether or not the preprinted letterhead is acceptable for laser printers Paper and specialty media gu...

Page 54: ...or 25 cotton Use only new envelopes from undamaged packages To optimize performance and minimize jams do not use envelopes that Have excessive curl or twist Are stuck together or damaged in any way Have windows holes perforations cutouts or embossing Have metal clasps string ties or folding bars Have an interlocking design Have postage stamps attached Have any exposed adhesive when the flap is in ...

Page 55: ...ighten the edges on a level surface Paper guidelines Select the correct paper or specialty media to reduce printing problems For the best print quality try a sample of the paper or specialty media before buying large quantities Paper characteristics The following paper characteristics affect print quality and reliability Consider these characteristics when evaluating new paper stock Weight The pri...

Page 56: ...per is recommended Fiber content Most high quality xerographic paper is made from 100 chemically treated pulped wood This content provides the paperwith ahigh degreeofstabilityresultinginfewerpaperfeedingproblems and betterprintquality Papercontaining fibers such as cotton can negatively affect paper handling Unacceptable paper The following paper types are not recommended for use with the printer...

Page 57: ... that all recycled paper will feed well Lexmark consistently tests its printers with recycled paper 20 100 post consumer waste and a variety of test paper from around the world using chamber tests for different temperature and humidity conditions Lexmark has found no reason to discourage the use of today s recycled office papers but generally the following property guidelines apply to recycled pap...

Page 58: ...ve a 650 sheet duo tray which consists of a 550 sheet tray and an integrated 100 sheet multipurpose feeder The 550 sheet tray of the 650 sheet duo tray supports the same paper sizes as the optional 550 sheet tray The integrated multipurpose feeder supports different paper sizes types and weights Paper size and dimension Standard 250 sheet tray Manual feeder 650 sheet duo tray 550 sheet tray ADF Sc...

Page 59: ...n to 216 x 356 mm 8 5 x 14 in X 1 3 X 1 3 X X Universal 148 x 210 mm 5 8 x 8 3 in to 216 x 356 mm 8 5 x 14 in 1 2 1 2 1 2 X X 4 1 The paper source supports paper size without size sensing 2 Universal is supported in the standard 250 and optional 550 sheet trays only if the paper size is from 148 x 215 9 mm 5 83 x 8 5 in to 215 9 x 355 6 mm 8 5 x 14 in 3 Universal is supported in the multipurpose f...

Page 60: ... optional 550 sheet trays only if the paper size is from 148 x 215 9 mm 5 83 x 8 5 in to 215 9 x 355 6 mm 8 5 x 14 in 3 Universal is supported in the multipurpose feeder and manual feeder only if the paper size is from 76 2 x 127 mm 3 x 5 in to 215 9 x 359 9 mm 8 5 x 14 17 in 4 Universal is supported in duplex mode only if the width is from 210 mm 8 27 in to 215 9 mm 8 5 in and the length is from ...

Page 61: ...ay 550 sheet tray ADF Scanner glass Two sided printing 550 sheet tray Multipurpose feeder Paper Plain Recycled Glossy Bond Letterhead Preprinted Colored Light Heavy Custom Type x Card stock X Labels Paper X Envelope X X X X Paper and specialty media guide 61 ...

Page 62: ... a With a document open click File Print b Click Properties Preferences Options or Setup c Adjust the settings if necessary d Click OK Print For Macintosh users a Customize the settings in the Page Setup dialog 1 With a document open choose File Page Setup 2 Choose a paper size or create a custom size to match the paper loaded 3 Click OK b Customize the settings in the Print dialog 1 With a docume...

Page 63: ...oose between a faster print speed or a higher toner yield Max Yield is the factory default setting Max Speed This lets you print in either black or color depending on what is set in the printer driver The printer prints in color unless Black Only is selected in the printer driver Max Yield This lets you switch from black to color based on the color content found on each page Frequent color mode sw...

Page 64: ...rive icon appears on the printer home screen when a flash drive is inserted If you insert the flash drive when the printer requires attention such as when a jam has occurred then the printer ignores the flash drive If you insert the flash drive while the printer is processing other print jobs then Busy appears on the printer display After these print jobs are processed you may need to view the hel...

Page 65: ... on the home screen to print files from the flash drive Supported flash drives and file types Notes High speed USB flash drives must support the full speed standard Low speed USB devices are not supported USB flash drives must support the File Allocation Table FAT system Devices formatted with New Technology File System NTFS or any other file system are not supported Recommended flash drives File ...

Page 66: ... Print one copy of a print job and hold the remaining copies It allows you to examine if the first copy is satisfactory The print job is automatically deleted from the printer memory when all copies are printed Reserve Job Expiration Store print jobs for printing at a later time Note The print jobs are held until deleted from the Held Jobs menu Notes Confidential Verify Reserve and Repeat print jo...

Page 67: ...int 5 From the printer home screen release the print job For confidential print jobs navigate to Held jobs select your user name Confidential Jobs enter the PIN Print For other print jobs navigate to Held jobs select your user name select the print job specify the number of copies Print Modifying confidential print settings 1 Open a Web browser and then type the printer IP address in the address f...

Page 68: ...m the printer control panel touch Cancel Job or press on the keypad 2 Touch the print job you want to cancel and then touch Delete Selected Jobs Note If you press on the keypad then touch Resume to return to the home screen Canceling a print job from the computer For Windows users 1 Open the printers folder and then select your printer 2 From the print queue select the print job you want to cancel...

Page 69: ...hoto paper or thin media such as magazine clippings into the ADF tray Place these items on the scanner glass The ADF indicator light comes on when the paper is loaded properly 2 If you are loading a document into the ADF tray then adjust the paper guides Note To avoid a cropped image make sure the size of the original document and the size of the copy paper are the same 3 From the printer control ...

Page 70: ...home screen navigate to Copy Content Photo 3 From the Content Source menu select the appropriate setting that best matches the original photo 4 Touch Copy It Note If you have more photos to copy then place the next photo on the scanner glass and then touch Scan the next page 5 Touch Finish the Job Copying on specialty media Copying on transparencies 1 Load an original document faceup short edge fi...

Page 71: ...rom select the size of the original document 4 Navigate to Copy to select the tray containing the letterhead Copy It 5 If there are no trays that support letterhead then navigate to Manual Feeder select the size of the letterhead Letterhead 6 Load the letterhead faceup top edge first into the multipurpose feeder and then touch Copy It Creating a copy shortcut using the printer control panel 1 From...

Page 72: ... on the scanner glass Notes Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF tray Place these items on the scanner glass The ADF indicator light comes on when the paper is loaded properly 2 If you are loading a document into the ADF tray then adjust the paper guides 3 From the home screen navigate to Copy Copy from select the...

Page 73: ...ransparencies photo paper or thin media such as magazine clippings into the ADF tray Place these items on the scanner glass The ADF indicator light comes on when the paper is loaded properly 2 If you are loading a document into the ADF tray then adjust the paper guides 3 From the home screen navigate to Copy Copy from Mixed Sizes 4 Navigate to Copy to Letter Copy It The scanner identifies the diff...

Page 74: ...e by 1 Touching Copy to or Copy from after setting Scale manually changes the scale value back to Auto Note Auto is the factory default setting This automatically adjusts the scan image of the original document to fit the size of the paper onto which you are copying 5 Touch Copy It Adjusting copy quality 1 Load an original document faceup short edge first into the ADF tray or facedown on the scann...

Page 75: ...collated 1 Load an original document faceup short edge first into the ADF tray or facedown on the scanner glass Notes Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF tray Place these items on the scanner glass The ADF indicator light comes on when the paper is loaded properly 2 If you are loading a document into the ADF tray...

Page 76: ...tray Place these items on the scanner glass The ADF indicator light comes on when the paper is loaded properly 2 If you are loading a document into the ADF tray then adjust the paper guides 3 From the home screen navigate to Copy Advanced Options Paper Saver select the output you want Copy It Note If Paper Saver is set to Off then the Print Page Borders option is unavailable Creating a custom copy...

Page 77: ...se touch Finish the job Placing information on copies Placing a header or footer on pages 1 Load an original document faceup short edge first into the ADF tray or facedown on the scanner glass Notes Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF tray Place these items on the scanner glass The ADF indicator light comes on wh...

Page 78: ...n the display When the job is canceled the Copy screen appears Canceling a copy job while pages are being printed 1 From the printer control panel touch Cancel Job or press on the keypad 2 Touch the job you want to cancel and then touch Delete Selected Jobs Note If you press on the keypad then touch Resume to return to the home screen Understanding the copy options Copy from This option lets you s...

Page 79: ...Darkness This option lets you adjust how light or dark the copies are in relation to the original document Copies This option lets you set the number of copies to be printed Sides Duplex This option lets you make one or two sided copies from one or two sided original documents Collate This option keeps the pages of a print job stacked in sequence when printing multiple copies of the document Conte...

Page 80: ... creates a booklet You can choose between one sided and two sided Note This option appears only when a formatted working printer hard disk is installed Cover Page Setup This sets up the cover page of copies and booklets Custom Job This combines multiple scanning jobs into a single job Note This option appears only when a formatted working printer hard disk is installed Edge Erase This removes smud...

Page 81: ...ple 2 up would print two pages of your document on a single page and 4 up would print four pages of your document on a single page Separator Sheets This places a blank sheet of paper between copies pages or print jobs The separator sheets can be drawn from a tray that contains a type or color of paper that is different from the paper your copies are printed on Copying 81 ...

Page 82: ... numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings E mail FTP Settings E mail Settings 3 Enter the appropriate information and then click Submit Configuring e mail settings 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address on ...

Page 83: ...ail shortcut using the printer control panel 1 From the home screen navigate to E mail Recipient type an e mail address To create a group of recipients touch Next address and then type the next recipient s e mail address 2 Touch Subject then type the e mail subject and then touch Done 3 Touch Message then type your message and then touch Done 4 Adjust the e mail settings Note If you change the set...

Page 84: ...using the keypad and then enter the shortcut number Notes To enter additional recipients touch Next address and then enter the address or shortcut number you want to add You can also enter an e mail address using the address book 5 Touch Done Send It Sending an e mail using a shortcut number 1 Load an original document faceup short edge first into the ADF tray or facedown on the scanner glass Note...

Page 85: ... first into the ADF tray or facedown on the scanner glass Notes Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF tray Place these items on the scanner glass The ADF indicator light comes on when the paper is loaded properly 2 If you are loading a document into the ADF tray then adjust the paper guides 3 From the home screen n...

Page 86: ...er size of the documents you are going to e mail When Original Size is set to Mixed Sizes you can scan an original document that contains mixed paper sizes letter and legal size pages Resolution This option lets you adjust the output quality of your e mail Increasing the image resolution increases the e mail file size and the time needed to scan your original document Decreasing the image resoluti...

Page 87: ...o create multiple files or a single file If Multi page TIFF is turned off in the Settings menu of the Embedded Web Server then TIFF saves one page in each file The file size is usually larger than an equivalent JPEG JPEG Use this to create and attach a separate file for each page of your original document XPS Use this to create a single XPS file with multiple pages RTF Use this to create a file in...

Page 88: ...EG Quality Mirror Image Negative Image Scan Edge to Edge Shadow Detail Sharpness and Temperature settings before you e mail the document Custom Job This combines multiple scanning jobs into a single job Note This option appears only when a formatted working printer hard disk is installed Edge Erase This removes smudges or marks around the edges of a document You can choose to remove an equal area ...

Page 89: ...Do not set up this product or make any electrical or cabling connections such as the fax feature power cord or telephone during a lightning storm Notes The following connection methods are applicable only in some countries or regions During the initial printer setup clear the fax function check box and any other function you plan to set up later and then touch Continue The indicator light may blin...

Page 90: ...mation Using the printer control panel for fax setup When the printer is turned on for the first time a series of start up screens appear If the printer has fax capabilities then the Fax Name and Fax Number screens appear 1 When the Fax Name screen appears do the following a Enter the name to be printed on all outgoing faxes b Enter the fax name and then touch Submit 2 When the Fax Number screen a...

Page 91: ...nd of the telephone cable that came with the printer to the port of the printer 2 Connect the other end of the telephone cable to an active analog wall jack Tips for this setup You can set the printer to receive faxes automatically Auto Answer On or manually Auto Answer Off If you want to receive faxes automatically Auto Answer On then set the printer to pick up on any number of rings that you wan...

Page 92: ...e telephone wall jack PHONE LINE To connect 1 Connect one end of the telephone cable that came with the printer to the port of the printer 2 Connect the other end of the telephone cable to an active analog wall jack 3 Connect the answering machine to the port of the printer Faxing 92 ...

Page 93: ... calls two rings after the answering machine For example if the answering machine picks up calls after four rings then set the printer to pick up after six rings This way the answering machine picks up calls first and your voice calls are received If the call is a fax then the printer detects the fax signal on the line and takes over the call If you subscribe to a distinctive ring service provided...

Page 94: ...en make sure that you set the correct ring pattern for the printer Otherwise the printer does not receive faxes even if you have set it to receive faxes automatically If you have only one telephone number on your line then you need to set the printer to receive faxes manually Auto Answer Off When you answer the telephone and you hear fax tones press 9 or the manual answer code on the telephone to ...

Page 95: ...elephone answering machine in your network Interference causes noise and static on the telephone failed and poor quality faxes for the printer and slow Internet connection on your computer To install a filter for the printer 1 Connect the line port of the DSL filter to the wall jack 2 Connect one end of the telephone cable that came with your printer to the port of the printer Connect the other en...

Page 96: ...ure that the phone port on the VoIP adapter is active plug an analog telephone into the phone port and then listen for a dial tone If you hear a dial tone then the port is active If you need two phone ports for your devices but do not want to pay additional cost then do not plug the printer into the second phone port You can use a phone splitter Plug the phone splitter into the port labeled Phone ...

Page 97: ...nal cost for activation of the second phone port 3 Connect your analog telephone phone to the port of the printer Notes To make sure that the telephone port on the cable modem is active plug an analog telephone into the telephone port and then listen for a dial tone If you hear a dial tone then the port is active If you need two telephone ports for your devices but do not want to pay additional co...

Page 98: ...printer to the port of the printer 2 Connect the other end of the telephone cable to an active analog telephone wall jack 3 Connect your analog telephone to the port of the printer Scenario 5 Countries or regions with different telephone wall jacks and plugs Some countries or regions may have different types of telephone wall jack connectors than those that came with the printer The standard wall ...

Page 99: ...region may not come with your printer and you may need to purchase it separately There may be an adapter plug installed in the port of the printer If you are using a telephone adapter or a facility that has a cascaded or serial wiring scheme then do not remove the adapter plug from the port of the printer Part name Part number Lexmark adapter plug 40X8519 Faxing 99 ...

Page 100: ...he wall jack 3 If you want to connect another device telephone or answering machine to the same wall jack and if the device has a non RJ 11 connector then connect it directly to the telephone adapter Notes The port of the printer may have an adapter plug for use with the adapter Do not remove the plug from the port of the printer In some countries or regions the printer may not come with a telepho...

Page 101: ...ems and answering machines The F port is for telephones N F N Connect the printer to any of the N ports PHONE LINE N F N 1 Connect one end of the telephone cable that came the printer to the port of the printer 2 Connect the other end of the telephone cable to the RJ 11 adapter and then connect the adapter to an N port Faxing 101 ...

Page 102: ...t the other end of the telephone cable to an active analog telephone wall jack 3 Change the distinctive rings setting to match the setting you want for the printer to answer Note The factory default setting for distinctive rings is On This sets the printer to answer single double and triple ring patterns a From the home screen navigate to Settings Fax Settings Analog Fax Setup Answer On b Select t...

Page 103: ...The printer can be set to automatically adjust for daylight saving time 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Cli...

Page 104: ...ersal Fax Driver For more information go to http support lexmark com To use the fax option with the PostScript driver configure and enable it in the Configuration tab For Macintosh users 1 With a document open choose File Print 2 Select the printer 3 Enter the recipient fax number and then configure other fax settings if necessary 4 Send the fax job Sending a fax using a shortcut number Fax shortc...

Page 105: ... type the name of the recipient Search Note You can search only for one name at a time 4 Touch the name of the recipient and then touch Fax It Sending a fax at a scheduled time 1 Load an original document faceup short edge first into the ADF tray or facedown on the scanner glass Notes Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into ...

Page 106: ...ax number Notes To create a multiple number shortcut enter the fax numbers for the group Separate each fax number in the group with a semicolon 4 Assign a shortcut number Note If you enter a number that is already in use then you are prompted to select another number 5 Click Add Creating a fax destination shortcut using the printer control panel 1 From the home screen touch Fax and then enter the ...

Page 107: ... as magazine clippings into the ADF tray Place these items on the scanner glass The ADF indicator light comes on when the paper is loaded properly 2 If you are loading a document into the ADF tray then adjust the paper guides 3 From the home screen navigate to Fax enter the fax number Options 4 Adjust the fax darkness and then touch Fax It Viewing a fax log 1 Open a Web browser and then type the p...

Page 108: ...emory 1 On the home screen touch Cancel Jobs The Cancel Jobs screen appears 2 Touch the job or jobs you want to cancel Only three jobs appear on the screen touch the down arrow until the job you want appears and then touch the job you want to cancel 3 Touch Delete Selected Jobs The Deleting Selected Jobs screen appears the selected jobs are deleted and then the home screen appears Holding and forw...

Page 109: ... If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings Fax Settings 3 From the Fax Forwarding menu select Print Print and Forward or Forward 4 From the Forward to menu select Fax E mail FTP LDSS or eSF 5 In the Forward to Shortcut field enter the shortcut number where you want the fax forwarded Note The shortcut number must be valid for the set...

Page 110: ...photo or an image Text The content of the original document is mostly text or line art Text Photo The original document is a mixture of text graphics and photos Select from the following content sources Black White Laser The original document was printed using a mono laser printer Color Laser The original document was printed using a color laser printer Inkjet The original document was printed usi...

Page 111: ...Edge Shadow Detail Sharpness and Temperature settings before you fax the document Custom Job This combines multiple scanning jobs into a single job Note This option appears only when a formatted working printer hard disk is installed Edge Erase This removes smudges or marks around the edges of a document You can choose to remove an equal area around all four sides of the paper or pick a particular...

Page 112: ...such as magazine clippings The scanner lets you scan documents directly to a File Transfer Protocol FTP server Only one FTP address may be sent to the server at a time When an FTP destination has been configured by your system support person the name of the destination becomes available as a shortcut number or it is listed as a profile under the Held Jobs icon An FTP destination could also be anot...

Page 113: ...ame and number are correct and then touch OK Notes If the name or number is incorrect then touch Cancel and then reenter the information If you enter a number that is already in use then you are prompted to select another number Scanning to an FTP address Scanning to an FTP address using the printer control panel 1 Load an original document faceup short edge first into the ADF tray or facedown on ...

Page 114: ...e first into the ADF tray or facedown on the scanner glass Notes Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF tray Place these items on the scanner glass The ADF indicator light comes on when the paper is loaded properly 2 If you are loading a document into the ADF tray then adjust the paper guides 3 From the home screen ...

Page 115: ...nd then click Next 4 Select a location on your computer where you want to save the scan image 5 Type a scan name and then a user name Note The scan name is the name that appears in the Scan Profile list on the display 6 Click Submit Note Clicking Submit automatically assigns a shortcut number You can use this shortcut number when you are ready to scan your documents 7 Review the instructions on th...

Page 116: ... ADF indicator light comes on when the paper is loaded properly 2 If you are loading a document into the ADF tray then adjust the paper guides 3 Insert the flash drive into the USB port on the front of the printer Note The USB Drive home screen appears 4 Select the destination folder and then touch Scan to USB drive Note The printer goes back to the home screen after 30 seconds of inactivity 5 Adj...

Page 117: ...rinter Inkjet The original document was printed using an inkjet printer Magazine The original document is from a magazine Newspaper The original document is from a newspaper Other The original document was printed using an alternate or unknown printer Photo Film The original document is a photo from film Press The original document was printed using a printing press Darkness This option lets you a...

Page 118: ... Note Selecting this option automatically assigns the next available shortcut number Using the advanced options Select from the following settings Adjust ADF Skew This straightens scanned images that are slightly skewed when received from the ADF tray Advanced Imaging This adjusts the Background Removal Color Balance Color Dropout Contrast JPEG Quality Mirror Image Negative Image Scan Edge to Edge...

Page 119: ...port Event Log Summary Active NIC Standard Network1 Standard USB SMTP Setup Edit Security Setups Miscellaneous Security Settings Confidential Print Erase Temporary Data Files Security Audit Log Set Date and Time Settings Help Manage Shortcuts Option Card Menu2 General Settings Copy Settings Fax Settings E mail Settings FTP Settings Flash Drive Menu OCR Settings Print Settings Print All Guides Copy...

Page 120: ... View the status of the maintenance kit Paper menu Default Source menu Use To Default Source Tray x Multipurpose Feeder Manual Paper Manual Envelope Set a default paper source for all print jobs Notes The 650 sheet duo tray must be installed in order for Multipurpose Feeder to appear as a menu setting in the Paper menu Tray 1 standard tray is the factory default setting Only installed paper source...

Page 121: ... using the linked tray Tray x Type Plain Paper Card Stock Transparency Recycled Labels Glossy Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough Cotton Custom Type x Specify the type of paper loaded in each tray Notes Plain Paper is the factory default setting for Tray 1 Custom Type x is the factory default setting for all other trays If available a user defined name appears in...

Page 122: ...nu item applies only when the multipurpose feeder MP Feeder is installed The multipurpose feeder does not automatically detect paper size The paper size value must be set MP Feeder Type Plain Paper Card Stock Transparency Recycled Glossy Labels Bond Envelope Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough Cotton Custom Type x Specify the paper type loaded in the multipurpose feed...

Page 123: ...Custom Type x Specify the paper type being manually loaded Note Plain Paper is the factory default setting Manual Envelope Size 7 3 4 Envelope 9 Envelope 10 Envelope DL Envelope C5 Envelope B5 Envelope Other Envelope Specify the envelope size being manually loaded Note 10 Envelope is the U S factory default setting DL Envelope is the international factory default setting Manual Envelope Type Envel...

Page 124: ...e card stock loaded Notes Normal is the factory default setting The options appear only if card stock is supported Transparency Texture Smooth Normal Rough Specify the relative texture of the transparencies loaded Note Normal is the factory default setting Recycled Texture Smooth Normal Rough Specify the relative texture of the recycled paper loaded Note Normal is the factory default setting Gloss...

Page 125: ...efault setting Light Texture Smooth Normal Rough Specify the relative texture of the light paper loaded Note Normal is the factory default setting Heavy Texture Smooth Normal Rough Specify the relative texture of the heavy paper loaded Note Normal is the factory default setting Rough Cotton Texture Rough Specify the relative texture of the cotton paper loaded Custom x Texture Smooth Normal Rough S...

Page 126: ...ded Note Normal is the factory default setting Bond Weight Light Normal Heavy Specify the relative weight of the bond paper loaded Note Normal is the factory default setting Envelope Weight Light Normal Heavy Specify the relative weight of the envelope loaded Note Normal is the factory default setting Letterhead Weight Light Normal Heavy Specify the relative weight of the letterhead loaded Note No...

Page 127: ...s the paper type Bond Loading Duplex Off Determine and set two sided printing for all print jobs that specify Bond as the paper type Letterhead Loading Duplex Off Determine and set two sided printing for all print jobs that specify Letterhead as the paper type Preprinted Loading Duplex Off Determine and set two sided printing for all print jobs that specify Preprinted as the paper type Colored Loa...

Page 128: ...ossy Rough Cotton Labels Envelope Associatea paper or specialtymediatypewitha factory defaultCustom Type x name or a user defined custom name created in the Embedded Web Server or MarkVisionTM Professional Notes Paper is the factory default setting for Custom Type x The custom media type must be supported in the selected tray or feeder in order to print from that source Recycled Paper Card Stock T...

Page 129: ... 216 mm Set the portrait width Notes If the width exceeds the maximum then the printer uses the maximum width allowed 8 5 inches is the US factory default setting You can increase the width in 0 01 inch increments 216 mm is the international factory default setting You can increase the width in 1 mm increments Portrait Height 3 14 17 inches 76 360 mm Set the portrait height Notes If the height exc...

Page 130: ...ed faxes Notes This menu item appears only when Enable Job Log is set to On in the Fax Settings menu This menu is supported only in some printer models Fax Call Log Printa report containing information about the last 100attempted received and blocked calls Notes This menu item appears only when Enable Job Log is set to On in the Fax Settings menu This menu is supported only in some printer models ...

Page 131: ...nable Disable Reduce power consumption when the printer receives no data from the Ethernet network Note Enable is the factory default setting PCL SmartSwitch On Off Set the printer to automatically switch to PCL emulation when a print job requires it regardless of the default printer language Notes On is the factory default setting If PCL SmartSwitch is disabled then the printer does not examine i...

Page 132: ...ts when the setting is changed from the control panel Job Buffering Off On Auto Temporarily store print jobs in the printer hard disk before printing This menu only appears when a formatted disk is installed Notes Off is the factory default setting The printer automatically restarts when the setting is changed from the control panel The menu selection is then updated Mac Binary PS On Off Auto Set ...

Page 133: ...ables the timeout If a value between 1 and 9 is selected then Invalid appears on the display and the value is not saved Banner Page Off On Allow the printer to print a banner page Note Off is the factory default setting TCP IP menu To access the menu navigate to either of the following Network Ports Standard Network Standard Network Setup TCP IP Network Ports Network x Network x Setup TCP IP Note ...

Page 134: ...tely using a Web browser Note Yes is the factory default setting WINS Server Address View or change the current WINS server address Enable DDNS Yes No View or change the current DDNS setting Note Yes is the factory default setting Enable mDNS Yes No View or change the current mDNS setting Note Yes is the factory default setting DNS Server Address View or change the current DNS server address Backu...

Page 135: ...network and enable network security Notes Start Push Button Method connects the printer to a wireless network when buttons on both the printer and the access point wireless router are pressed within a given period of time Start PIN Method connects the printer to a wireless network when a PIN on the printer is entered into the wireless settings of the access point Enable Disable WPS Auto detection ...

Page 136: ...ork Note The default zone for the network is the factory default setting Standard USB menu Use To PCL SmartSwitch On Off Set the printer to automatically switch to PCL emulation when a print job received through a USB port requires it regardless of the default printer language Notes On is the factory default setting When set to Off the printer does not examine incoming data The printer uses PostSc...

Page 137: ...rk buffers The printer automatically restarts when the setting is changed from the printer control panel The menu selection is then updated Job Buffering Off On Auto Temporarily store print jobs in the printer hard disk before printing Notes Off is the factory default setting On buffers jobs on the printer hard disk Auto buffers print jobs only if the printer is busy processing data from another i...

Page 138: ...ops trying to send an e mail Note 30 is the factory default setting Reply Address Specify a reply address of up to 128 characters in the e mail sent by the printer Use SSL Disabled Negotiate Required Set the printer to use SSL for increased security when connecting to the SMTP server Notes Disabled is the factory default setting When the Negotiate setting is used the SMTP server determines if SSL ...

Page 139: ...TP Credentials Use Session User ID and Password Use Session E mail address and Password Prompt user Device Userid Device password Kerberos 5 Realm NTLM Domain Security menu Edit Security Setups menu Use To Edit Backup Password Create a backup password Note This menu item appears only when a backup password exists Edit Building Blocks Edit the internal accounts NTLM various setups password and PIN ...

Page 140: ...tes is the factory default setting Security Reset Jumper No Effect Access controls No Security Reset factory security defaults Adjust the security settings Notes No Effect means the reset has no effect on the printer security configuration Access controls No Security retains all the security information that the user has defined No Security is the factory default setting Reset factory security def...

Page 141: ...the printer memory are deleted Repeat Job Expiration Off 1 hour 4 hours 24 hours 1 week Set a limit on how long the printer stores print jobs Verify Job Expiration Off 1 hour 4 hours 24 hours 1 week Set a limit on how long the printer stores print jobs needing verification Reserve Job Expiration Off 1 hour 4 hours 24 hours 1 week Set a limit on how long the printer stores print jobs for printing a...

Page 142: ...35 Remote Syslog Method Normal UDP Stunnel Remote Syslog Facility 0 23 Log full behavior Wrap over oldest entries E mail log then delete all entries Specify how audit logs are configured Notes Enable Audit determines if events are recorded in the secure audit log and remote syslog No is the factory default setting Enable Remote Syslog determines if logs are sent to a remote server No is the factor...

Page 143: ... through the printer control panel or EWS No is the factory default setting E mail log wrapped alert determines if the printer sends the administrator an e mail when log entries are wrapping No is the factory default setting E mail full alert determines if the printer sends the administrator an e mail when the log fills a certain amount of its allotted space No is the factory default setting full ...

Page 144: ...Zone Setup DST Start Week DST Start Day DST Start Month DST Start Time DST End Week DST End Day DST End Month DST End Time DST Offset Enable the user to set up the time zone Enable NTP On Off Enable Network Time Protocol which synchronizes the clocks of devices on a network Note On is the factory default setting NTP Server View the NTP server address Enable Authentication On Off Change the authent...

Page 145: ... of the supplies on the control panel Embedded Web Server menu settings and device statistics reports Note Show estimates is the factory default setting Eco Mode Off Energy Energy Paper Paper Minimize the use of energy paper or specialty media Notes Off is the factory default setting This resets the printer to its factory default settings When setting Eco Mode to Energy or Paper performance may be...

Page 146: ...ese Japanese Custom Key x Specify a language and custom key information for the display keyboard Paper Sizes U S Metric Specify the unit of measurement for paper sizes Notes U S is the factory default setting The initial setting is determined by your country or region selection in the initial setup wizard Scan to PC Port Range port range Specify a valid port range for printers behind a port blocki...

Page 147: ... Cyan Toner Magenta Toner Yellow Toner Fuser Transfer Module Customize the displayed information for supplies Select from the following options When to display Do not display Display Message to display Default Alternate Default text entry Alternate text entry Note Do not display is the factory default setting for When to display Displayed Information continued Waste Toner Bottle Paper Jam Load Pap...

Page 148: ...international factory default setting Time Format 12 hour A M P M 24 hour clock Format the time Note 12 hour A M P M is the factory default setting Screen Brightness 20 100 Specify the brightness of the display Note 100 is the factory default setting One Page Copy Off On Set copies from the scanner glass to only one page at a time Note Off is the factory default setting Audio Feedback Button Feedb...

Page 149: ... 30 300 Specify the number of seconds between Embedded Web Server refreshes Note 120 is the factory default setting Contact Name Specify a contact name Note The contact name is stored on the Embedded Web Server Location Specify the location Note The location is stored on the Embedded Web Server Alarms Alarm Control Cartridge Alarm Set an alarm when the printer requires user intervention For each a...

Page 150: ... printing Print a job with the display off Note Display on when printing is the factory default setting Timeouts Hibernate Timeout Disabled 20 minutes 1 3 hours 6 hours 1 3 days 1 2 weeks 1 month Set the amount of time before the printer enters Hibernate mode Note 3 days is the factory default setting Timeouts Hibernate Timeout on Connection Hibernate Do Not Hibernate SettheprintertoHibernatemodee...

Page 151: ... user intervention before it holds jobs that require unavailable resources and continues to print other jobs in the print queue Notes 30 is the factory default setting This menu item appears only when a hard disk is installed Error Recovery Auto Reboot Reboot when idle Reboot always Reboot never Set the printer to restart when an error occurs Note Reboot always is the factory default setting Error...

Page 152: ...tate reacts to a short press of the Sleep button Note Sleep is the factory default setting Press and Hold Sleep Button Do Nothing Sleep Hibernate Determinehowtheprinter whileinidlestate reactstoa longpress of the Sleep button Note Do Nothing is the factory default setting Factory Defaults Do Not Restore Restore Now Use the printer factory default settings Notes Do Not Restore is the factory defaul...

Page 153: ...g overrides the Color setting Sides Duplex 1 sided to 1 sided 1 sided to 2 sided 2 sided to 1 sided 2 sided to 2 sided Specify whether an original document is two sided or one sided and then specify whether the copy should be two sided or one sided Note 1 sided to 1 sided is the factory default setting This setting is selected when using a one sided original document for a one sided copy job Paper...

Page 154: ...for copy jobs Note Tray 1 is the factory default setting Transparency Separators On Off Place a sheet of paper between transparencies Note On is the factory default setting Separator Sheets Off Between Copies Between Jobs Between Pages Place a sheet of paper between pages copies or jobs Note Off is the factory default setting Separator Sheet Source Tray x Multipurpose Feeder Specify the paper sour...

Page 155: ...text Allow priority copies On Off Allow interruption of a print job to copy a page or document Note On is the factory default setting Custom Job scanning On Off Scan a document that contains mixed paper sizes into a single copy job Notes Off is the factory default setting This menu item appears only when a formatted working hard disk is installed Allow Save as Shortcut On Off Save custom copy sett...

Page 156: ...nal document Note Off is the factory default setting Shadow Detail 4 to 4 Adjust the amount of shadow detail visible on a copy Note 0 is the factory default setting Adjust ADF Skew Auto Off On Correct the slight skew in the scanned image Note Auto is the factory default setting Scan edge to edge Off On Specify if the original document is scanned edge to edge Note Off is the factory default setting...

Page 157: ...er an incoming fax job and to dial a fax number Press 0 on the numeric keypad to go directly to the Manual Fax function Memory Use All receive Mostly receive Equal Mostly send All send Define the allocation of non volatile memory between sending and receiving fax jobs Note Equal is the factory default setting Cancel Faxes Allow Don t Allow Specify whether canceling of fax jobs is allowed Note Allo...

Page 158: ... page Notes Off by default is the factory default setting for Fax Cover Page Off is the factory default setting for all other menu items Fax Send Settings Use To Resolution Standard Fine 200 dpi Super Fine 300 dpi Ultra Fine 600 dpi Specify quality in dots per inch dpi A higher resolution gives better print quality but increases the fax transmission time for outgoing faxes Note Standard is the fac...

Page 159: ...or two sided scanning Note Off is the factory default setting Content Type Text Graphics Text Photo Photo Specify the content of the original document Note Text is the factory default setting Content Source Black White Laser Color Laser Inkjet Photo Film Magazine Newspaper Press Other Specify how the original document was produced Note Color Laser is the factory default setting Darkness 1 9 Lighte...

Page 160: ...as Shortcut On Off Save fax numbers as shortcuts in the printer Note On is the factory default setting Dial Mode Tone Pulse Specify the dialing sound Note Tone is the factory default setting Max Speed 2400 4800 9600 14400 33600 Specify the maximum speed in baud at which faxes are sent Note 33600 is the factory default setting Custom Job scanning On Off Scan a document that contains mixed paper siz...

Page 161: ...e original document Note Off is the factory default setting Negative Image Off On Create a negative image of the original document Note Off is the factory default setting Shadow Detail 4 to 4 Adjust the amount of shadow detail visible Note 0 is the factory default setting Adjust ADF Skew Auto Off On Correct slight skew in the scanned image Note Auto is the factory default setting Scan edge to edge...

Page 162: ...ble resources Note None is the factory default setting Rings to Answer 1 25 Specify the number of rings before answering an incoming fax job Note 3 is the factory default setting Auto Answer Yes No Set the printer to receive faxes automatically Note Yes is the factory default setting Manual Answer Code 0 9 Manually enter a code on the telephone number pad to begin receiving a fax Notes 9 is the fa...

Page 163: ...ble forwarding of received faxes to another recipient Note Print is the factory default setting Forward to Fax E mail FTP LDSS eSF Specify the type of recipient to which faxes are forwarded Notes Fax is the factory default setting This menu item is available only from the printer Embedded Web Server Forward to Shortcut Enter the shortcut number which matches the recipient type Fax E mail FTP LDSS ...

Page 164: ...Feeder Specify the source of the paper used for printing logs Note Tray 1 is the factory default setting Logs Display Remote Station Name Dialed Number Specify whether printed logs display the dialed number or the station name or fax name returned Note Remote Station Name is the factory default setting Enable Job Log On Off Enable access to the Fax Job log Note On is the factory default setting En...

Page 165: ... Server Setup menu Fax Mode sends the fax job to a fax server for transmission Use To To Format Enter specific fax information using the control panel Reply Address Subject Message SMTP Setup Specify SMTP setup information Primary SMTP Gateway Specify SMTP server port information Secondary SMTP Gateway Image Format PDF pdf XPS xps TIFF tif Specify the image format Note PDF pdf is the factory defau...

Page 166: ...ortrait is the factory default setting Original Size Letter Legal Executive Folio Statement Oficio Mexico Universal Auto Size Sense Mixed Sizes A4 A5 A6 JIS B5 Custom Scan Size x Book Original Business Card 4 x 6 in 3 x 5 in Specify the size of the original document Note Mixed Sizes is the U S factory default setting A4 is the international factory default setting Use Multi Page TIFF On Off Provid...

Page 167: ...ied maximum size are not sent E mail Server Setup Size Error Message Send a message when an e mail is greater than the configured size limit E mail Server Setup Limit destinations Specify a domain name such as a company domain name and then limit e mail destinations only to that domain name Notes E mail can be sent only to the specified domain The limit is one domain E mail Server Setup Web Link S...

Page 168: ... Note Text Photo is the factory default setting Content Source Black White Laser Color Laser Inkjet Photo Film Magazine Newspaper Press Other Specify how the original document was produced Note Color Laser is the factory default setting Color Off On Specify whether the printer captures and transmits content in color Note On is the factory default setting Resolution 75 dpi 150 dpi 200 dpi 300 dpi 4...

Page 169: ...Set the quality of a text image in relation to file size and quality of the image Note 75 is the factory default setting Text Photo Default 5 90 Set the quality of a text or photo image in relation to file size and the quality of the image Note 75 is the factory default setting Photo Default 5 90 Set the quality of a photo image in relation to file size and the quality of the image Note 50 is the ...

Page 170: ...document that contains mixed paper sizes Notes Off is the factory default setting This menu item appears only when a formatted working printer hard disk is installed Scan Preview On Off Specify whether a preview appears on the display for scan jobs Notes Off is the factory default setting This menu item appears only when a formatted working printer hard disk is installed Allow Save as Shortcut On ...

Page 171: ...nt Note Off is the factory default setting Shadow Detail 4 to 4 Adjust the amount of shadow detail visible on a scanned image Note 0 is the factory default setting Adjust ADF Skew Auto Off On Correct slight skew in the scanned image Note Auto is the factory default setting Scan edge to edge Off On Specify whether the original document is scanned edge to edge Note Off is the factory default setting...

Page 172: ...rmatted working hard disk is installed Off is the factory default setting for Secure PDF and Searchable PDF Secure PDF requires you to enter your password twice Content Type Text Graphics Text Photo Photo Specify the content of the original document Note Text Photo is the factory default setting Content Source Black White Laser Color Laser Inkjet Photo Film Magazine Newspaper Press Other Specify h...

Page 173: ...x Book Original Business Card 3 x 5 in 4 x 6 in Specify the size of the original document Note Letter is the U S factory default setting A4 is the international factory default setting Sides Duplex Off Long edge Short edge Specify the orientation of the original documents loaded in the ADF for two sided scanning Note Off is the factory default setting JPEG Quality Best for content 5 90 Set the qua...

Page 174: ...Transmission Log Print log Do not print log Print only for error Specify whether to print the transmission log Note Print log is the factory default setting Log Paper Source Tray x Multipurpose Feeder Specify a paper source when printing FTP logs Note Tray 1 is the factory default setting FTP bit Depth 1 bit 8 bit Enable the Text Photo mode to have smaller file sizes by using 1 bit images Note 8 b...

Page 175: ...age Off On Create a negative image of the original document Note Off is the factory default setting Shadow Detail 4 to 4 Adjust the amount of shadow detail visible on a scanned image Note 0 is the factory default setting Adjust ADF Skew Auto Off On Correct slight skew in the scanned image Notes Auto is the factory default setting This menu item is supported only in some printer models Scan edge to...

Page 176: ...ression Off is the factory default setting for Secure PDF and Searchable PDF Secure PDF requires you to enter your password twice Content Type Text Graphics Text Photo Photo Specify the content of the original document Note Text Photo is the factory default setting Content Source Black White Laser Color Laser Inkjet Photo Film Magazine Newspaper Press Other Specify how the original document was pr...

Page 177: ... size of the original document Note Letter is the U S factory default setting A4 is the international factory default setting Sides Duplex Off Long edge Short edge Specify the orientation of the original documents loaded in the ADF for two sided scanning Note Off is the factory default setting JPEG Quality Best for content 5 90 Set the quality of a JPEG photo image in relation to file size and qua...

Page 178: ...t that contains mixed paper sizes Note Off is the factory default setting Scan Preview On Off Specify whether a preview appears on the display for scan jobs Notes Off is the factory default setting This menu item appears only when a formatted working printer hard disk is installed Background Removal 4 to 4 Adjust the amount of background visible on a copy Note 0 is the factory default setting Colo...

Page 179: ...ture 4 to 4 Specify warm or cool outputs Cool values generate a bluer output than the default while warm values generate a redder output than the default Note 0 is the factory default setting Print Settings Copies 1 999 Specify a default number of copies for each print job Note 1 is the factory default setting Paper Source Tray x Multipurpose Feeder Manual Paper Manual Envelope Set a default paper...

Page 180: ...g Paper Saver Border None Solid Print a border on each page image Note None is the factory default setting Paper Saver Ordering Horizontal Reverse Horizontal Reverse Vertical Vertical Specify the positioning of multiple page images Notes Horizontal is the factory default setting Positioning depends on the number of page images and whether they are in portrait or in landscape orientation Separator ...

Page 181: ...uages English French German Spanish Italian Portugues Danish Dutch Norwegian Swedish Finnish Hungarian Polish Set the language or languages that the OCR can recognize For each language select from the following options Off On Note The language is enabled by default If it is set to a value that is not in the list of recognized languages English is enabled by default Print Settings Setup menu Use To...

Page 182: ...e printer for a faster print speed or for a higher toner yield Note Max Yield is the factory default setting Black Only Mode On Off Set the printer to print text and graphics using only the black toner cartridge Note Off is the factory default setting Download Target RAM Flash Disk Set the storage location for downloads Notes RAM is the factory default setting Storing downloads in the RAM is tempo...

Page 183: ... adjust the settings from the Print dialog and pop up menus Duplex Binding Long Edge Short Edge Define binding for duplexed pages in relation to page orientation Notes Long Edge is the factory default setting This assumes binding along the long edge of the page left edge for portrait and top edge for landscape Short Edge assumes binding along the short edge of the page top edge for portrait and le...

Page 184: ...12 Up 16 Up Print multiple pages on a single sheet of paper Notes Off is the factory default setting When the number of pages per sheet is selected each page is scaled so that the number of pages you want can be displayed on the sheet Paper Saver Ordering Horizontal Reverse Horizontal Reverse Vertical Vertical SpecifytheorderinwhichpagesareprintedonasinglesheetwhenusingPaperSaver Notes Horizontal ...

Page 185: ... and flow charts Note Off is the factory default setting Color Saver On Off Reduce the amount of toner used for graphics and images Notes Off is the factory default setting On overrides the Toner Darkness setting RGB Brightness 6 to 6 Adjust the brightness of the output Note 0 is the factory default setting RGB Contrast 0 5 Adjust the contrast of the output Note 0 is the factory default setting RG...

Page 186: ...US CMYK Euro CMYK Vivid CMYK Off Note US CMYK is the U S factory default setting Euro CMYK is the international factory default setting Color Adjust Initiate a recalibration of color conversion tables and allow the printer to make adjustments for color variations in output Spot Color Replacement Assign specific CMYK values to named spot colors Note This menu is available only on the Embedded Web S...

Page 187: ...ldest Log Delete Current Log Delete Oldest Log Delete All Logs Delete All But Current Determine and set how the printer responds when the hard disk is nearly full Notes None is the factory default setting The value defined in Log Near Full Level determines when this action is triggered Log Action at Full None E mail Delete Current Log E mail Delete Oldest Log Post Delete Current Log Post Delete Ol...

Page 188: ...s installed Delete Downloads on Disk Delete Now Do Not Delete Delete downloads from the printer hard disk including all held jobs buffered jobs and parked jobs Notes Delete Now sets the printer to delete the downloads and allows the display to return to the originating screen after the deletion Do Not Delete sets the printer display to return to the main Utilities menu for touch screen printer mod...

Page 189: ...e On Off Enable users to disable the SysStart file Note Off is the factory default setting Font Priority Resident Flash Disk Establish the font search order Notes Resident is the factory default setting This menu item appears only when a formatted non defective flash memory option card or printer hard disk is installed Make sure the flash memory option or printer hard disk is not read write write ...

Page 190: ... and numeric characters punctuation and special symbols Symbol sets support the different languages or specific programs such as math symbols for scientific text Only the supported symbol sets are shown PCL Emulation Settings Point Size 1 00 1008 00 Change the point size for scalable typographic fonts Notes 12 is the factory default setting Point size refers to the height of the characters in the ...

Page 191: ... Off Specify whether the printer automatically performs a carriage return CR after a line feed LF control command Note Off is the factory default setting PCL Emulation Settings Auto LF after CR On Off Specify whether the printer automatically performs a line feed LF after a carriage return CR control command Note Off is the factory default setting Tray Renumber Assign MP Feeder Off None 0 199 Assi...

Page 192: ...live Apple Chancery Arial MT Avant Garde Bodoni Bookman Chicago Clarendon Cooper Black Copperplate Coronet Courier Eurostile Garamond Geneva Gill Sans Goudy Helvetica Hoefler Text Intl CG Times Intl Courier Intl Univers Joanna MT Letter Gothic Lubalin Graph Marigold MonaLisa Recut Monaco New CenturySbk New York Optima Oxford Palatino StempelGaramond Taffy Times TimesNewRoman Univers Zapf Chancery ...

Page 193: ...n 1 mm increments Backgrounds Do Not Print Print Specify whether to print backgrounds on HTML documents Note Print is the factory default setting Image menu Use To Auto Fit On Off Select the optimal paper size scaling and orientation Note On is the factory default setting It overrides scaling and orientation settings for some images Invert On Off Invert bitonal monochrome images Notes Off is the f...

Page 194: ...bout sending e mails and configuring the settings Fax Guide Provides information about sending faxes and configuring the settings FTP Guide Provides information about scanning documents and configuring the settings Color Quality Provides information about solving color quality issues Print Defects Guide Provides help in resolving repeating defects in copies or prints Information Guide Provides hel...

Page 195: ...g suggestions such as printing on both sides of the paper and printing multiple pages on one side of a single sheet of paper For more information on how you can quickly save paper and energy using one printer setting see Using Eco Mode on page 196 Using recycled paper As an environmentally conscious company Lexmark supports the use of recycled office paper produced specifically for use in laser pr...

Page 196: ...lt settings for all settings associated with Eco Mode Off supports the performance specifications of the printer Energy Reduce energy use especially when the printer is idle Printer engine motors do not start until it is ready to print You may notice a short delay before the first page is printed The printer enters Sleep mode after one minute of inactivity Energy Paper Use all the settings associa...

Page 197: ...ting mode Notes Three days is the default amount of time before the printer enters Hibernate mode Make sure to wake the printer from Hibernate mode before sending a print job A hard reset or a long press of the Sleep button wakes the printer from Hibernate mode If the printer is in Hibernate mode then the Embedded Web Server is disabled 1 From the home screen navigate to Settings General Settings ...

Page 198: ...he printer goes into a reduced power state or into Ready state Note This feature is available only in network printers or printers connected to print servers Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such...

Page 199: ...ocal recycling center Contact your local recycling center to determine the items they accept Recycling Lexmark packaging Lexmarkcontinuallystrivestominimizepackaging Lesspackaging helpstoensurethatLexmarkprintersaretransported in the most efficient and environmentally sensitive manner and that there is less packaging to dispose of These efficiencies result in fewer greenhouse emissions energy savi...

Page 200: ...ame with your printer or cartridge and use the prepaid shipping label You can also do the following 1 Go to www lexmark com recycle 2 From the Toner Cartridges section select your country or region 3 Follow the instructions on the computer screen Saving money and the environment 200 ...

Page 201: ...ring simple print jobs Non volatile memory Your printer may use two forms of non volatile memory EEPROM and NAND flash memory Both types are used to store the operating system device settings network information and bookmark settings and embedded solutions Hard disk memory Some printers have a hard disk drive installed The printer hard disk is designed for printer specific functionality This lets ...

Page 202: ... that all data are completely erased is to physically destroy each hard disk where data is stored Erasing volatile memory Thevolatilememory RAM installedinyourprinterrequires apowersourcetoretaininformation Toerasethebuffered data simply turn off the printer Erasing non volatile memory Erase individual settings device and network settings security settings and embedded solutions by following these...

Page 203: ...ard disk Highly confidential information should be wiped using this method 4 Touch Yes to proceed with disk wiping Notes A status bar will indicate the progress of the disk wiping task Disk wiping can take from several minutes to more than an hour during which the printer will be unavailable for other user tasks 5 Touch Back Exit Config Menu The printer will perform a power on reset and then retur...

Page 204: ... disk 4 Touch Yes to proceed with disk wiping Notes Do not turn off the printer during the encryption process Doing so may result in loss of data Disk encryption can take from several minutes to more than an hour during which the printer will be unavailable for other user tasks A status bar will indicate the progress of the disk wiping task After the disk has been encrypted the printer will return...

Page 205: ...SHOCK HAZARD To avoid the risk of electrical shock when cleaning the exterior of the printer unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding 2 Remove paper from the standard bin multipurpose feeder and manual feeder 3 Remove any dust lint and pieces of paper around the printer using a soft brush or vacuum 4 Dampen a clean lint free clot...

Page 206: ...d or scanned images 1 Slightly dampen a soft lint free cloth or paper towel with water 2 Open the scanner cover 3 Clean all the areas shown and then let them dry 1 White underside of the ADF cover 2 White underside of the scanner cover 3 Scanner glass 4 ADF glass 4 Close the scanner cover Maintaining the printer 206 ...

Page 207: ... Details Estimated number of remaining pages The estimated number of remaining pages is based on the recent printing history of the printer Its accuracy may vary significantly and is dependent on many factors such as actual document content print quality settings and other printer settings The accuracy of the estimated number of remaining pages may decrease when the actual printing consumption is ...

Page 208: ...d parts and may deliver unpredictable results if third party supplies or parts are used Imaging component usage beyond the intended life may damage your Lexmark printer or its associated components Ordering toner cartridges Notes The estimated cartridge yield is based on the ISO IEC 19798 standard Extremely low print coverage for extended periods of time may negatively affect actual yield and may ...

Page 209: ...ocated in a region visit www lexmark com regions Item Worldwide Standard Yield regular toner cartridges Black 800S1 Cyan 800S2 Magenta 800S3 Yellow 800S4 High Yield regular toner cartridges Black 800H1 Cyan 800H2 Magenta 800H3 Yellow 800H4 Extra High Yield regular toner cartridges Black 800X1 Cyan 800X2 Magenta 800X3 Yellow 800X4 For more information on countries located in a region visit www lexm...

Page 210: ... com or your service representative Part name Type Supply number Maintenance kit 115 V 220 V 100 V 40X7615 40X7616 40X7617 Ordering a waste toner bottle Item All countries and regions Waste toner bottle C540X75G Storing supplies Choose a cool clean storage area for the printer supplies Store supplies right side up in their original packing until you are ready to use them Do not expose supplies to ...

Page 211: ...ttle 3 Right side cover 4 Front door 1 Unpack the replacement waste toner bottle 2 Open the front door CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching Maintaining the printer 211 ...

Page 212: ...3 Open the top door 4 Remove the right side cover 1 2 5 Press the green levers on each side of the waste toner bottle and then remove the waste toner bottle Maintaining the printer 212 ...

Page 213: ...sed waste toner bottle in the enclosed packaging For more information see Recycling Lexmark products on page 199 7 Insert the replacement waste toner bottle 8 Insert the right side cover Maintaining the printer 213 ...

Page 214: ... close the top door 10 Close the front door Replacing a black and color imaging kit 1 Open the front door CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching Maintaining the printer 214 ...

Page 215: ...2 Open the top door 3 Remove the toner cartridges by lifting the handles and then gently pulling them away from the imaging kit Maintaining the printer 215 ...

Page 216: ... cover 5 Press the green levers on each side of the waste toner bottle and then remove the waste toner bottle 6 Lift the blue levers on the imaging kit and then pull the imaging kit until it stops Maintaining the printer 216 ...

Page 217: ...an magenta yellow and black developer units The black imaging kit includes the imaging kit and the black developer unit 9 Seal the used imaging kit in the bag that the replacement imaging kit came in For more information see Recycling Lexmark products on page 199 Note When replacing the black imaging kit save the cyan magenta and yellow developer units Dispose only the black developer unit Maintai...

Page 218: ... Gently insert the yellow cyan magenta and black developer units Note Make sure each developer unit is inserted into the matching color slot 13 Remove the red packing strip from the imaging kit Warning Potential Damage Do not touch the shiny photoconductor drum under the imaging kit Doing so may affect the quality of future print jobs Maintaining the printer 218 ...

Page 219: ... Align and then insert the imaging kit 15 Gently but firmly push the blue levers down until the imaging kit fits into place Note Make sure that the imaging kit is fully seated Maintaining the printer 219 ...

Page 220: ...16 Insert the waste toner bottle 17 Insert the right side cover 18 Insert the toner cartridges Maintaining the printer 220 ...

Page 221: ...19 Slide and hold the release latch on the right side of the printer and then slowly close the top door 20 Close the front door Maintaining the printer 221 ...

Page 222: ...exmark toner cartridge is not covered under warranty Note A reduced print quality may result from using non Lexmark toner cartridges 1 Open the top door 2 Remove the toner cartridge by lifting the handle and then gently pulling it away from the imaging kit Maintaining the printer 222 ...

Page 223: ...tridge down until it fits into place 5 Slide and hold the release latch on the right side of the printer and then slowly close the top door 6 Seal the used toner cartridge in the bag that the replacement toner cartridge came in For more information see Recycling Lexmark products on page 199 Maintaining the printer 223 ...

Page 224: ...ty defect occurs or when damage occurs to the printer 1 Open the front door CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching 2 Open the top door Maintaining the printer 224 ...

Page 225: ...rtridge handle and then gently pull it from the imaging kit 4 Remove the right side cover 5 Press the green levers on each side of the waste toner bottle and then remove the waste toner bottle Maintaining the printer 225 ...

Page 226: ...it stops 7 Press down the blue lever and then grasp the green handles on the sides to pull out the imaging kit Warning Potential Damage Do not touch the underside of the imaging kit Doing so could damage the imaging kit 8 Remove the used developer unit Maintaining the printer 226 ...

Page 227: ...ntly shake the replacement developer unit side to side before removing it from its packaging 10 Remove the red shipping cover from the developer unit 11 Insert the developer unit Maintaining the printer 227 ...

Page 228: ...nsert the imaging kit 13 Gently but firmly push the blue levers down until the imaging kit fits into place Note Make sure that the imaging kit is fully seated 14 Replace the waste toner bottle Maintaining the printer 228 ...

Page 229: ...15 Insert the right side cover 16 Insert the toner cartridges 17 Slide and hold the release latch on the right side of the printer and then slowly close the top door Maintaining the printer 229 ...

Page 230: ...rom the printer before moving it Lift the printer off the optional tray and then set it aside instead of trying to lift the tray and printer at the same time Note Use the handholds located on both sides of the printer to lift it Warning Potential Damage Damage to the printer caused by improper moving is not covered by the printer warranty Moving the printer to another location The printer and its ...

Page 231: ...Shipping the printer When shipping the printer use the original packaging Maintaining the printer 231 ...

Page 232: ...as an actual display would work on a printer control panel Setting up e mail alerts Configuretheprintertosendyoue mailalertswhen thesuppliesaregettingloworwhenthepaperneedstobechanged or added or when there is a paper jam 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address on the printer home screen The IP address appears as four sets of...

Page 233: ...s in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings Print Settings Supply Notifications 3 From the drop down menu for each supply select one of the following notification options Notification Descriptio...

Page 234: ...arget IP or Remove Target IP 6 Click Copy Printer Settings Restoring factory default settings If you want to keep a list of the current menu settings for reference then print a menu settings page before restoring the factory default settings For more information see Printing a menu settings page on page 41 If you want a more comprehensive method of restoring the printer factory default settings th...

Page 235: ...not remove a tray while the printer is printing Do not load a tray while the printer is printing Load it before printing or wait for a prompt to load it Do not load too much paper Make sure the stack height is below the maximum paper fill indicator Do not slide the paper into the tray Load paper as shown in the illustration Clearing jams 235 ...

Page 236: ...ter or printer control panel Store paper per manufacturer recommendations Understanding jam messages and locations When a jam occurs a message indicating the jam location and information to clear the jam appears on the printer display Open the doors covers and trays indicated on the display to remove the jam Note When Jam Recovery is set to On or Auto the printer reprints jammed pages However Auto...

Page 237: ...n the front door and then remove the jammed paper 6 Tray x x page jam open tray x 24y xx Pull out the indicated tray and then remove the jammed paper 7 Multipurpose feeder x page jam clear multipurpose feeder 250 xx Push the paper releaselever to lift thepaper rollers and then remove the jammed paper 8 Manual feeder x page jam clear manual feeder 251 xx Remove the jammed paper x page jam clear sta...

Page 238: ...e hot To reduce the risk of injury from a hot component allow the surface to cool before touching a If there is a jammed paper under the fuser then firmly grasp the paper on each side and then gently pull it out Note Make sure all paper fragments are removed Clearing jams 238 ...

Page 239: ...ll the green lever to open the fuser cover c If there is a jammed paper in the fuser then hold down the fuser cover and then remove the paper Note Make sure all paper fragments are removed Clearing jams 239 ...

Page 240: ... 6 From the printer control panel touch Done to clear the message and continue printing x page jam open front door to clear fuser 20y xx 1 Open the front door CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching Clearing jams 240 ...

Page 241: ...2 Open the top door Clearing jams 241 ...

Page 242: ...3 Pull the green lever to open the fuser cover 4 Hold down the fuser cover and then remove the jammed paper Note Make sure all paper fragments are removed Clearing jams 242 ...

Page 243: ...nt door 7 From the printer control panel touch Done to clear the message and continue printing x page jam open front door 20y xx 1 Open the front door CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching Clearing jams 243 ...

Page 244: ...r the message and continue printing x page jam open front door to clear duplex 23y xx 1 Open the front door CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching 2 Firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed Clearing jams 244 ...

Page 245: ...ue printing x page jam open tray x 24y xx 1 Pull out the tray completely Note The message on the printer display determines in which tray the paper jam is located 2 Firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed Clearing jams 245 ...

Page 246: ...the message and continue printing x page jam clear manual feeder 251 xx 1 Pull out the standard 250 sheet tray Tray 1 and manual feeder 2 Firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed Clearing jams 246 ...

Page 247: ...pose feeder 250 xx 1 Push the paper release lever in the multipurpose feeder to access the jammed paper and then gently pull out the paper Note Make sure all paper fragments are removed 2 Flexthesheetsofpaperbackandforthtoloosenthem andthenfanthem Donotfoldorcreasethepaper Straighten the edges on a level surface Clearing jams 247 ...

Page 248: ...to the multipurpose feeder 4 Slide the paper guide until it lightly rests against the edge of the paper stack 1 2 5 From the printer control panel touch Done to clear the message and continue printing Clearing jams 248 ...

Page 249: ...n the ADF cover 3 Firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed 4 Close the ADF cover 5 Straighten the edges of the original documents then load the documents into the ADF and then adjust the paper guide 6 From the printer control panel touch Done to clear the message and continue printing Clearing jams 249 ...

Page 250: ...ct size and type of paper in the tray or feeder and then touch Finished changing paper on the printer control panel Note Make sure the paper size and type are specified in the Paper menu on the printer control panel Cancel the print job Change paper source to paper type paper size Try one or more of the following Load the correct size and type of paper in the tray or feeder and then touch Finished...

Page 251: ...he message and continue printing Color cartridge very low x estimated pages remain 88 xy You may need to replace the toner cartridge very soon For more information see the Replacing supplies section of the User s Guide If necessary touch Continue on the printer control panel to clear the message and continue printing Complex page some data may not have printed 39 Try one or more of the following F...

Page 252: ...ter hard disk and clear the message Note Formatting deletes all the files stored in the printer hard disk Error reading USB drive Remove USB An unsupported USB device is inserted Remove the USB device and then insert a supported one Error reading USB hub Remove hub An unsupported USB hub has been inserted Remove the USB hub and then install a supported one Fax partition inoperative Contact system ...

Page 253: ...ize and type in the Paper menu on the printer control panel Make sure the correct paper size and type are specified in Print Properties or the Print dialog settings Check if the paper size is correctly set For example if MP Feeder Size is set to Universal then make sure the paper is large enough for the data being printed Check the length and width guides and make sure the paper is loaded properly...

Page 254: ...To use the tray orfeeder with the correct size and typeof paper touch Finished loadingpaper on the printer control panel Note If the printer finds a tray or feeder that has the correct size and type of paper then it feeds from that tray or feeder If the printer cannot find a tray or feeder with the correct size and type of paper then it prints from the default paper source Cancel the current job L...

Page 255: ...orrect size and type of paper then it feeds from that tray or feeder If the printer cannot find a tray or feeder with the correct size and type of paper then it prints from the default paper source Cancel the current job Load Manual Feeder with custom string Try one or more of the following Load the feeder with the correct size and type of paper From the printer control panel touch Prompt each pag...

Page 256: ...w 80 xy You may need to order a maintenance kit For more information visit the Lexmark support Web site at http support lexmark com or contact customer support and then report the message If necessary touch Continue to clear the message and continue printing Maintenance kit nearly low 80 xy For more information visit the Lexmarksupport Web site at http support lexmark comor contact customer suppor...

Page 257: ...ter has detected a non Lexmark supply or part installed in the printer Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts Use of third party supplies or parts may affect the performance reliability or life of the printer and its imaging components All life indicators are designed to function with Lexmark supplies and parts and may deliver unpredictable result...

Page 258: ...sive cartridge and then reinstall it Note If the message appears after reinstalling the supply then the cartridge may be defective Replace the cartridge Reinstall missing or unresponsive type imaging kit 31 xy Note The type can be a black imaging kit or a black and color imaging kit Try one or more of the following Install the missing imaging kit For more information see the Replacing supplies sec...

Page 259: ...e settings from the previous scan job Replace color cartridge 0 estimated pages remain 88 xy Replace the indicated toner cartridge to clear the message and continue printing For more information see the instruction sheet that came with the supply Note If you do not have a replacement cartridge then see the Ordering supplies section of the User s Guide or visit www lexmark com Replace color cartrid...

Page 260: ...revious scan job Replace maintenance kit 0 estimated pages remain 80 xy The printer is scheduled for maintenance For more information visit the Lexmark support Web site at http support lexmark com or contact your service representative and then report the message Replace missing type imaging kit 31 xy Note The type can be a black imaging kit or a black and color imaging kit Install the indicated i...

Page 261: ...ear the message Restore held jobs Try one or more of the following From the printer control panel touch Restore to restore all held jobs stored in the printer hard disk From the printer control panel touch Do not restore if you do not want to restore any of the print jobs Scanner automatic feeder cover open Close the ADF cover Scanner disabled by admin 840 01 Print without the scanner or contact y...

Page 262: ...xmark support Web site at http support lexmark com or contact customer support and then report the message Standard USB port disabled 56 Try one or more of the following From the printer control panel touch Continue to clear the message Enable the USB port From the printer control panel navigate to Network Ports USB Buffer Auto Note The printer discards any data received through the USB port Suppl...

Page 263: ...ntinue on the printer control panel to clear the message and continue printing Type imaging kit very low x estimated pages remain 84 xy Note The type can be a black imaging kit or a black and color imaging kit You may need to replace the imaging kit very soon For more information see the Replacing supplies section of the User s Guide If necessary touch Continue on the printer control panel to clea...

Page 264: ...on the printer display The problem is solved Turn off the printer and then contact customer support The printer is not responding Action Yes No Step 1 Make sure the printer is turned on Is the printer turned on Go to step 2 Turn on the printer Step 2 Check if the printer is in Sleep mode or Hibernate mode Is the printer in Sleep mode or Hibernate mode Press the Sleep button to wake the printer fro...

Page 265: ...or extension cords Is the printer plugged into any surge protectors uninterruptible power supplies or extension cords Connect the printer power cord directly to a properly grounded electrical outlet Go to step 8 Step 8 Check if one end of the printer cable is plugged into a port on the printer and the other to the computer print server option or other network device Is the printer cable securely a...

Page 266: ...the internaloption is installedintheappropriateconnector in the controller board c Connect the power cord to the printer then to a properly grounded electrical outlet and then turn on the printer Is the internal option properly installed in the controller board Go to step 3 Connect the internal option to the controller board Step 3 Print a menu settings page and then check to see if the internal o...

Page 267: ...the paper size indicators on the tray If you are printing on custom size paper then make sure that the paper guides rest against the edges of the paper Make sure the paper is below the maximum paper fill indicator Make sure paper lies flat in the tray b Check if the tray closes properly Is the tray working The problem is solved Go to step 2 Step 2 a Turn off the printer then wait about 10 seconds ...

Page 268: ...to scroll to On or Auto c Touch Submit Do pages reprint after a jam The problem is solved Contact customer support Paper frequently jams Action Yes No Step 1 a Pull out the tray and then do one or more of the following Make sure paper lies flat in the tray Check if the paper size indicators on the paper guides are aligned with the paper size indicators on the tray Check if the paper guides are ali...

Page 269: ...For more information see Avoiding jams on page 235 b Follow the recommendations and then resend the print job Do paper jams still occur frequently Contact customer support The problem is solved Paper jam message remains after jam is cleared Action Yes No Check the entire paper path for jammed paper a Remove any jammed paper b From the printer control panel touch Continue to clear the message Does ...

Page 270: ... may contain a formatting error or invalid data Delete the print job and then send it again For PDF files generate a new PDF and then print it again If you are printing from the Internet then the printer may be reading multiple job titles as duplicates and deleting all jobs except the first one For Windows users a Open the Print Properties folder b FromthePrintandHolddialog selectthe Keepduplicate...

Page 271: ... The problem is solved Step 4 Check if the flash drive is supported For more information on tested and approved USB flash drives see Supported flash drives and file types on page 65 Does the error message still appear Go to step 5 The problem is solved Step 5 Check if the USB port is disabled by the system support person Does the error message still appear Contact customer support The problem is s...

Page 272: ... the paper type b Resend the print job Did the job print from the correct tray or on the correct paper The problem is solved Go to step 4 Step 4 a Check if the trays are not linked b Resend the print job Did the job print from the correct tray or on the correct paper The problem is solved Contact customer support Large jobs do not collate Action Yes No Step 1 a From the Finishing menu on the print...

Page 273: ...F file and then resend the print job Do the files print The problem is solved Go to step 2 Step 2 a Open the document you want to print in Adobe Acrobat b Click File Print Advanced Print As Image OK OK Do the files print The problem is solved Contact customer support Printing slows down Notes When printing using narrow paper the printer prints at a reduced speed to prevent damage to the fuser The ...

Page 274: ...print after clearing the message Do the jobs print The problem is solved Go to step 4 Step 4 a Check if the ports USB serial or Ethernet are working and if the cables are securely connected to the computer and the printer Note For more information see the setup documentation that came with the printer b Resend the print job Do the jobs print The problem is solved Go to step 5 Step 5 a Turn off the...

Page 275: ...is solved Go to step 3 Step 3 a Remove held jobs stored in the printer memory b Resend the print job Did the job print The problem is solved Go to step 4 Step 4 a Disable the Page Protect feature From the printer control panel navigate to Settings General Settings Print Recovery Page Protect Off b Resend the print job Did the job print The problem is solved Go to step 5 Step 5 a Check if the cable...

Page 276: ...d the print job Do the trays link correctly The problem is solved Go to step 2 Step 2 a Fromtheprintercontrol panel setthepapersizeandtypeinthePaper menu to match the paper loaded in the trays to be linked Note The paper size and type must match for trays to be linked b Resend the print job Do the trays link correctly The problem is solved Contact customer support Unexpected page breaks occur Acti...

Page 277: ...ter Go to step 2 Select a font that is supported by the printer Step 2 Check if the fonts installed on the computer are supported by the printer Are the fonts installed on the computer supported by the printer The problem is solved Contact customer support Clipped pages or images Leading edge Trailing edge ABCDE ABCDE ABCDE Action Yes No Step 1 a Move the width and length guides in the tray to the...

Page 278: ... specify the paper size from Printing Preferences or from the Print dialog b Resend the print job Is the page or image clipped Go to step 4 The problem is solved Step 4 a Remove and then reinstall the imaging kit Warning Potential Damage Do not expose the imaging kit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems Warning Potential Damage Do not...

Page 279: ...y problems Warning Potential Damage Do not touch the underside of the imaging kit This could damage the imaging kit b Resend the print job Did the gray background disappear The problem is solved Contact customer support Horizontal voids appear on prints Leading edge Trailing edge Action Yes No Step 1 a Make sure your software program is using a correct fill pattern b Resend the print job Do horizo...

Page 280: ... on prints Contact customer support The problem is solved Incorrect margins on prints ABCD ABCD ABCD Action Yes No Step 1 a Move the width and length guides in the tray to the correct positions for the paper size loaded b Resend the print job Are the margins correct The problem is solved Go to step 2 Step 2 From the printer control panel set the paper size in the Paper menu to match the paper load...

Page 281: ...per type and weight match the type and weight of the paper in the tray Go to step 3 Specify the paper type and weight from the tray settings to match the paper loaded in the tray Step 3 a Depending on your operating system specify the paper type and weight from Printing Preferences or from the Print dialog b Resend the print job Is the paper still curled Go to step 4 The problem is solved Step 4 a...

Page 282: ...ray Change the paper loaded in the tray to match the paper size specified in the tray settings Step 3 a Depending on your operating system specify the paper type and weight from Printing Preferences or from the Print dialog b Resend the print job Do print irregularities still appear Go to step 4 The problem is solved Step 4 Check if the paper loaded in the tray has texture or rough finishes Are yo...

Page 283: ...tting b Resend the print job Is the print still too dark Go to step 3 The problem is solved Step 3 a Fromtheprinter control panel set thepaper type texture andweight in the Paper menu to match the paper loaded in the tray b Resend the print job Is the tray set to the type texture and weight of the paper loaded Go to step 4 Change the paper loaded in the tray to match the paper type texture and wei...

Page 284: ... Is the print still too dark Go to step 7 The problem is solved Step 7 Replace the imaging kit and then resend the print job Is the print still too dark Contact customer support The problem is solved Print is too light Action Yes No Step 1 a From the Quality menu on the printer control panel select Color Adjust b Resend the print job Is the print still too light Go to step 2 The problem is solved ...

Page 285: ...t still too light Go to step 5 The problem is solved Step 5 Make sure that the paper has no texture or rough finishes Are you printing on textured or rough paper From the printer control panel set the paper texture in the Paper menu to match the paper loaded in the tray Go to step 5 Step 6 a Load paper from a fresh package Note Paper absorbs moisture due to high humidity Store paper in its origina...

Page 286: ...ace the imaging kit and then resend the print job Is the printer still printing blank pages Contact customer support The problem is solved Printer is printing solid black pages Action Yes No Step 1 a Remove and then reinstall the imaging kit Warning Potential Damage Do not expose the imaging kit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems Wa...

Page 287: ... mm 1 48 in 78 5 mm 3 09 in 95 mm 3 74 in 2 Take note of the distance and then contact customer support or your service representative The problem is solved Shadow images appear on prints ABCD ABCD ABCD ABCD Leading edge Trailing edge Action Yes No Step 1 Checkifthepaperloadedinthetrayhasthecorrectpapertypeandweight Is paper with the correct paper type and weight loaded in the tray Go to step 2 Lo...

Page 288: ...s Contact customer support The problem is solved Skewed print ABCDE ABCDE ABCDE Action Yes No Step 1 a Move the width and length guides in the tray to the correct positions for the size of the paper loaded b Resend the print job Is the print still skewed Go to step 2 The problem is solved Step 2 a Check if you are printing on a paper that is supported by the tray b Resend the print job Is the prin...

Page 289: ...ay settings Step 3 a Load paper from a fresh package Note Paper absorbs moisture due to high humidity Store paper in its original wrapper until you use it b Resend the print job Do streaked horizontal lines appear on prints Go to step 4 The problem is solved Step 4 a Remove and then reinstall the imaging kit Warning Potential Damage Do not expose the imaging kit to direct light for more than 10 mi...

Page 290: ...m the tray settings to match the paper loaded in the tray Change the paper loaded in the tray to match the paper size specified in the tray settings Step 3 a Load paper from a fresh package Note Paper absorbs moisture due to high humidity Store paper in its original wrapper until you use it b Resend the print job Do streaked vertical lines appear on prints Go to step 4 The problem is solved Step 4...

Page 291: ...maging kit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems Warning Potential Damage Do not touch the underside of the imaging kit This could damage the imaging kit b Resend the print job Does fog or shading disappear from the prints The problem is solved Go to step 2 Step 2 Replace the imaging kit and then resend the print job Does fog or shadin...

Page 292: ... prints Action Yes No Replace the imaging kit and then resend the print job Do toner specks appear on prints Contact customer support The problem is solved Transparency print quality is poor Action Yes No Step 1 From the printer control panel set the paper type in the Paper menu to match the paper loaded in the tray Is the paper type for the tray set to Transparency Go to step 2 Set the paper type...

Page 293: ...b Do vertical voids appear on prints Go to step 3 The problem is solved Step 3 Check if you are using a recommended type of paper a Load paper source with a recommended type of paper b Resend the print job Do vertical voids appear on prints Go to step 4 The problem is solved Step 4 a Remove and then reinstall the imaging kit Warning Potential Damage Do not expose the imaging kit to direct light fo...

Page 294: ...nformation of your operating system How does the printer know what color to print When a user prints a document information describing the type and color of each object is sent to the printer The color information is passed through color conversion tables that translate the color into the appropriate amounts of cyan magenta yellow and black toner needed to produce the color you want The object inf...

Page 295: ...from the Quality menu on the printer control panel These are also available from the Color Samples page of the Embedded Web Server Selecting any sample set generates a multiple page printout consisting of hundreds of colored boxes Either a CMYK or RGB combination is located on each box depending on the table selected The observed color of each box is obtained by passing the CMYK or RGB combination...

Page 296: ...e original file Note The color conversion tables used in Auto Color Correction mode generally approximate the colors of a standard computer monitor However because of technology differences that exist between printers and monitors there are many colors that can also be affected by monitor variations and lighting conditions Action Yes No Step 1 a Set Color Correction to Off Note When the printer co...

Page 297: ...printer and a properly grounded electrical outlet Is the power cord plugged into the printer and a properly grounded electrical outlet Go to step 3 Connect the power cord to the printer and a properly grounded electrical outlet Step 3 Turn off the printer then wait for about 10 seconds and then turn it back on Did Performing Self Test and Ready appear The problem is solved Contact customer support...

Page 298: ... No Check if there are no obstructions between the scanner unit and the printer a Lift the scanner unit b Remove any obstruction that keeps the scanner unit open c Lower the scanner unit Did the scanner unit close properly The problem is solved Contact customer support Poor copy quality Action Yes No Step 1 Check if an error or status message appears on the display Does an error or status message ...

Page 299: ...eck if the Content Type and Content Source settings are correct for the document being scanned Are the Content Type and Content Source settings correct for the document being scanned Go to step 7 Change the Content Type and Content Source settings to match the document being scanned Step 7 Check for patterns on prints a From the Copy screen navigate to Advanced Options Advanced Imaging Sharpness s...

Page 300: ... is not shown Action Yes No Contact your telephone company to check if your telephone line is subscribed to the caller ID service Notes If your region supports multiple caller ID patterns then you may have to change the default setting There are two settings available FSK pattern 1 and DTMF pattern 2 The availability of these settings in the Fax menu depends on whether your country or region suppo...

Page 301: ...es Ready appear on the display Go to step 4 Turn on the printer and then wait until Ready appears on the display Step 4 Check the printer connections If applicable check if the cable connections for the following equipment are secure Telephone Handset Answering machine Are the cable connections secure Go to step 5 Securely connect the cables Step 5 a Check the telephone wall jack 1 Plug the teleph...

Page 302: ...alog phone service or the correct digital connector Go to step 7 Connect the printer to an analog phone service or the correct digital connector Step 7 Check for a dial tone Did you hear a dial tone Go to step 8 Try calling the fax number to make sure that it is working properly If the telephone lineisbeing used by another device then wait until the other device is finished before sending a fax If...

Page 303: ...n Yes No Step 1 Check the tray or feeder If empty then load paper in the tray or feeder Can you receive faxes The problem is solved Go to step 2 Step 2 Check the ring count delay settings a Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such...

Page 304: ... the original document faceup short edge first into the ADF tray or facedown on the scanner glass in the upper left corner Note Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF tray Place these items on the scanner glass Can you send faxes The problem is solved Go to step 3 Step 3 Set up the shortcut number properly Check if ...

Page 305: ...ch Next e Select a time zone and then touch Next f Select Fax and E mail and then touch Next Are fax and e mail functions set up The problem is solved Contact customer support Received fax has poor print quality Action Yes No Step 1 Ask the person who sent you the fax to a Check if the quality of the original document is satisfactory b Increase the fax scan resolution if possible c Resend the fax ...

Page 306: ...b page correctly Print a network setup page or menu settings page and then locate the IP address in the TCP IP section b Click Settings Fax Settings Analog Fax Setup c In the Max Speed menu click one of the following 2400 4800 9600 14400 33600 d Click Submit and then resend the fax Is the fax print quality satisfactory The problem is solved Go to step 3 Step 3 Replace the toner cartridge When Cart...

Page 307: ...umentation that came with the printer Are the cable connections between the printer and the print server secure Contact customer support Tighten the cable connections Scan job was not successful Action Yes No Step 1 Check the cable connections Make sure the Ethernet or USB cable is securely connected to the computer and the printer Are the cables securely connected Go to step 2 Connect the cables ...

Page 308: ...blem is solved Contact customer support Scanning takes too long or freezes the computer Action Yes No Step 1 Check if other applications are interfering with the scan Close all applications that are not being used Does scanning still take too long or freeze the computer Go to step 2 The problem is solved Step 2 Select a lower scan resolution Does scanning still take too long or freeze the computer...

Page 309: ...ality satisfactory Go to step 6 See Print quality problems on page 277 Step 6 Check the scan settings FromtheScanscreen makesuretheContentTypeandContentSource settings are correct for the document being scanned Are the Content Type and Content Source settings correct for the document being scanned Go to step 7 Change the Content Type and Content Source settings to match the document being scanned ...

Page 310: ...ical outlet Step 4 Check if the electrical outlet is turned off by a switch or breaker Is the electrical outlet turned off by a switch or breaker Turn on the switch or reset the breaker Go to step 5 Step 5 Check if the printer is plugged into any surge protectors uninterruptible power supplies or extension cords Is the printer plugged into any surge protectors uninterruptible power supplies or ext...

Page 311: ...s four sets of numbers separated by periods such as 123 123 123 123 b Click Settings Apps Apps Management System tab Log c From the Filter menu select an application status d From the Application menu select an application and then click Submit Does an error message appear in the log Go to step 2 Contact customer support Step 2 Resolve the error Is the application working now The problem is solved...

Page 312: ...us is Connected Note If the status is Not Connected then the connection may be intermittent or the network cable may be defective Contact your system support person for a solution and then print another network setup page c Open a Web browser and then type the printer IP address d Press Enter Does the Embedded Web Server open The problem is solved Go to step 4 Step 4 Check if the cable connections...

Page 313: ...brary of manuals support documentation drivers and other downloads to help you solve common problems E mail You can send an e mail to the Lexmark team describing your problem A service representative will respond and provide you with information to solve your problem Live chat You can chat directly with a service representative They can work with you to solve your printer problem or provide assist...

Page 314: ... Any reference to a product program or service is not intended to state or imply that only that product program or service may be used Any functionally equivalent product program or service that does not infringe any existing intellectual property right may be used instead Evaluation and verification of operation in conjunction with other products programs or services except those expressly design...

Page 315: ...erms are trademarks or registered trademarks of these companies Albertus The Monotype Corporation plc Antique Olive Monsieur Marcel OLIVE Apple Chancery Apple Computer Inc Arial The Monotype Corporation plc CG Times Based on Times New Roman under license from The Monotype Corporation plc is a product of Agfa Corporation Chicago Apple Computer Inc Clarendon Linotype Hell AG and or its subsidiaries ...

Page 316: ...or current values Waste from Electrical and Electronic Equipment WEEE directive The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union We encourage the recycling of our products If you have further questions about recycling options visit the Lexmark Web site at www lexmark com for your local sales office phone number India E Wa...

Page 317: ...rature 15 6 to 32 2 C 60 to 90 F Shipping temperature 40 to 43 3 C 40 to 110 F Storage temperature and relative humidity 1 to 35 C 34 to 95 F 8 to 80 RH Laser notice The printer is certified in the U S to conform to the requirements of DHHS 21 CFR Chapter I Subchapter J for Class I 1 laser products and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 60825 1 ...

Page 318: ...esposizione al raggio laser FARE Usynlig laserstråling når kassettene tas ut og sperren er satt ut av spill Unngå eksponering for laserstrålen NIEBEZPIECZEŃSTWO niewidzialne promieniowanie laserowe podczas usuwania kaset i blokady Należy unikać naświetlenia promieniem lasera ОПАСНО Невидимое лазерное излучение при извлеченных картриджах и снятии блокировки Избегайте воздействия лазерных лучей Pozo...

Page 319: ...ntries or regions 3 days The amount of time the printer waits after a job is printed before it enters Hibernate mode can be modified between one hour and one month Off mode If this product has an off mode which still consumes a small amount of power then to completely stop product power consumption disconnect the power supply cord from the electrical outlet Total energy usage It is sometimes helpf...

Page 320: ...n recommended cables or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate this equipment Note To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 f...

Page 321: ... comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant See your setup documentation for more information TheRingerEquivalenceNumber REN isusedtodeterminethenumberofdevicesthatmaybeconnectedtoatelephone line Excessiv...

Page 322: ...rogram this information into your fax machine Notice to users of the Canadian telephone network This product meets the applicable Industry Canada technical specifications The Ringer Equivalence Number REN is an indication of the maximum number of terminals allowed to be connected to a telephone interface The terminus of an interface may consist of any combination of devices subject only to the req...

Page 323: ...Canada Pour réduire les interférences radio potentielles auprès d autres utilisateurs le type d antenne et son gain doivent être choisis de telle sorte que la puissance isotrope rayonnée équivalente PIRE ne soit pas supérieure à ce qui est nécessaire pour assurer la réussite de la communication Cet appareil est conforme aux normes RSS exemptes de licence d Industrie Canada Son fonctionnement est s...

Page 324: ...Number A11 0160001 Lexmark International Inc LEX M03 002 A11 0160001JP Using this product in Switzerland ThisproductrequiresaSwissbillingtonefilter Lexmarkpartnumber80D1877 tobeinstalledonanylinewhichreceives metering pulses in Switzerland The filter must be used as metering pulses are present on all analog telephone lines in Switzerland Utilisation de ce produit en Suisse Cet appareil nécessite l...

Page 325: ...conformity to the requirements of the Directives is available upon request from the Authorized Representative This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950 1 Refer to the table at the end of the Notices section for further compliance information Regulatory notices for wireless products This section contains the following regulatory information pertaining...

Page 326: ...s radio equipment and telecommunications terminal equipment the ecodesign of energy related products and on the restrictions of use of certain hazardous substances in electrical and electronic equipment Compliance is indicated by the CE marking Operation is allowed in all EU and EFTA countries but is restricted to indoor use only The manufacturer of this product is Lexmark International Inc 740 We...

Page 327: ...ti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999 5 CE Latviski Ar šo Lexmark International Inc deklarē ka šis izstrādājums atbilst Direktīvas 1999 5 EK būtiskajām prasībām un citiem ar to saistītajiem noteikumiem Lietuvių Šiuo Lexmark International Inc deklaruoja kad šis produktas atitinka esminius reikalavimus ir kitas 1999 5 EB direktyvos nuostatas Malti Bil pre...

Page 328: ...onths later provided that the warranty period for any supplies and for any maintenance items included with the printer shall end earlier if it or its original contents are substantially used up depleted or consumed Fuser Units Transfer Transport Units Paper Feed items if any and any other items for which a Maintenance Kit is available are substantially consumed when the printer displays a Life War...

Page 329: ...IND WHETHER EXPRESS OR IMPLIED WITH RESPECT TO THIS PRODUCT AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND SATISFACTORY QUALITY ANY WARRANTIES THAT MAY NOT BE DISCLAIMED UNDER APPLICABLE LAW ARE LIMITED IN DURATION TO THE WARRANTY PERIOD NO WARRANTIES EXPRESS OR IMPLIED WILL APPLY AFTER THIS PERIOD ALL INFORMATION SPECIFICATIO...

Page 330: ...ed in the product or service The use of this product or service is subject to the reasonable non discriminatory terms in the Intellectual Property Rights IPR Disclosure ofCerticomCorp atthe IETFfor AdditionoftheCamelliaCipherSuitestoTransportLayerSecurity TLS implemented in the product or service The use of certain patents in this product or service is subject to the reasonable non discriminatory ...

Page 331: ...e internal options 26 avoiding jams 58 avoiding paper jams 235 B black and white printing 62 blocking junk faxes 107 buttons printer control panel 14 buttons touch screen using 17 C cables Ethernet 35 USB 35 canceling a print job from a computer 68 from the printer control panel 68 canceling an e mail 86 cannot open Embedded Web Server 311 Card Copy setting up 22 card stock loading 47 tips 55 Chan...

Page 332: ...ooting copier does not respond 297 partial document or photo copies 297 poor copy quality 298 poor scanned image quality 308 scanner unit does not close 298 308 copying adding an overlay message 77 adjusting quality 74 canceling a copy job 78 collating copies 75 creating shortcuts using the printer control panel 71 custom job 76 different paper sizes 72 enlarging 74 inserting a header or footer 77...

Page 333: ...porary Data Files menu 141 erasing hard disk memory 203 erasing non volatile memory 202 erasing volatile memory 202 Error reading USB drive Remove USB 252 Error reading USB hub Remove hub 252 Ethernet network preparing to set up for Ethernet printing 37 Ethernet port 35 Ethernet setup preparing for an 37 exporting a configuration using the Embedded Web Server 25 EXT port 35 exterior of the printer...

Page 334: ...file types 65 font sample list printing 68 Forms and Favorites setting up 21 forwarding faxes 109 FTP FTP options 116 FTP address creating shortcuts using the printer control panel 113 FTP address scanning to using a shortcut number 113 using the printer control panel 113 FTP options FTP 116 FTP screen advanced options 118 options 117 FTP Settings menu 172 G General Settings menu 145 green setting...

Page 335: ...ding letterhead paper orientation 52 lock security 201 M maintenance kit ordering 210 Maintenance kit low 80 xy 256 Maintenance kit nearly low 80 xy 256 Maintenance kit very low x estimated pages remain 80 xy 256 making copies using paper from selected tray 72 manual feeder loading 45 Max Speed and Max Yield using 63 memory types installed on printer 201 memory card 26 installing 29 troubleshootin...

Page 336: ...an options 118 paper characteristics 55 different sizes copying 72 letterhead 57 preprinted forms 57 recycled 57 saving 76 selecting 56 storing 58 unacceptable 56 Universal size setting 42 using recycled 195 paper feed troubleshooting message remains after jam is cleared 269 paper jams avoiding 235 paper jams clearing duplex 244 front door 243 fuser 240 in automatic document feeder top cover 249 i...

Page 337: ...3 printer information where to find 9 printer IP address finding 19 printer is printing blank pages 285 printer message x page jam open front door to clear duplex 23y xx 244 printer messages Color cartridge low 88 xy 251 Color cartridge nearly low 88 xy 251 Color cartridge very low x estimated pages remain 88 xy 251 Type imaging kit low 84 xy 263 Type imaging kit nearly low 84 xy 263 Type imaging ...

Page 338: ... type imaging kit 31 xy 258 Replace missing waste toner bottle 82 xy 260 Replace unsupported color cartridge 32 xy 261 Replace unsupported type imaging kit 32 xy 261 Replace waste toner bottle 82 xy 261 Restore held jobs 261 Scanner automatic feeder cover open 261 Scanner disabled by admin 840 01 261 Scanner disabled Contact system administrator if problem persists 840 02 261 Scanner jam remove al...

Page 339: ...resolution fax changing 106 Restore held jobs 261 restoring factory default settings 234 RJ 11 adapter 98 S safety information 7 8 Save As Shortcut copy options 80 e mail options 88 scan options 118 saving paper 76 scan image output file type 117 scan options darkness 117 file name 116 original size 116 page setup 118 resolution 117 Save As Shortcut 118 Scan Preview 118 Send As 117 Scan Preview sc...

Page 340: ...31 Standard network software error 54 262 standard tray loading 42 Standard USB menu 136 Standard USB port disabled 56 262 statement of volatility 201 status of parts checking 207 status of supplies checking 207 storing paper 58 supplies 210 storing print jobs 66 streaked horizontal lines appear on prints 288 streaked vertical lines appear on prints 290 subject and message information adding to e ...

Page 341: ...ting solid black pages 286 repeating print defects 287 shadow images appear on prints 287 skewed print 288 streaked horizontal lines appear on prints 288 streaked vertical lines appear on prints 290 toner fog or background shading appears on prints 291 toner rubs off 291 toner specks appear on prints 292 transparency print quality is poor 292 uneven print density 292 vertical voids appear on print...

Page 342: ...y full 82 xy 263 wiping the printer hard disk 203 Wireless menu 135 wireless network configuration information 38 wireless network setup using the Embedded Web Server 40 wireless setup wizard using 39 X XPS menu 189 Index 342 ...

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