Lexmark X548 Series, Service Manual

Page: 51 / 347

Diagnostic information
2-7
7525-63 x
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31.xx Defective [color]
cartridge
The specified toner cartridge is either missing or not functioning properly. Try one or
more of the following:
• Remove the specified toner cartridge, and then reinstall it.
• Remove the specified toner cartridge, and then install a new one.
32.xx [color] cartridge
part number
unsupported by device
Remove the unsupported toner cartridge, and then install a supported one.
34 Incorrect paper size,
open [src]
Try one or more of the following:
• Load the appropriate paper or specialty media in the proper tray.
• Confirm that the wheel on tray 1 is set to the paper size loaded in the tray. Make
sure this size is the size you are trying to print.
• Touch
Continue
to clear the message and print using a different tray.
• Check length and width guides of the tray and make sure the paper is properly
loaded in the tray.
• Make sure the Print Properties or Print dialog settings have the correct paper
size and type.
• Check that the paper size is correctly set. For example, if the MP Feeder Size is
set to Universal, make sure the paper is large enough for the data being printed.
• Cancel the print job.
35 Insufficient memory
to support Resource
Save feature
Try one or more of the following:
• Touch
Continue
to disable Resource Save and continue printing.
• To enable Resource Save after receiving this message, make sure the link
buffers are set to Auto, and then exit the menus to activate the link buffer
changes. When Ready appears, enable Resource Save.
• Install additional memory.
37 Insufficient memory
to collate job
Try one or more of the following:
• Touch
Continue
to print the portion of the job already stored and begin collating
the rest of the print job.
• Cancel the current print job.
38 Memory full Try one or more of the following:
• Touch
Cancel job
to clear the message.
• Install additional printer memory.
39 Complex page,
some data may not
have printed
Try one or more of the following:
• Touch
Continue
to clear the message and continue printing.
• Cancel the current print job.
• Install additional printer memory.
51 Defective flash
detected
Try one or more of the following:
• Touch
Continue
to clear the message and continue printing.
• Cancel the current print job.
52 Not enough free
space in flash memory
for resources
Try one or more of the following:
• Touch
Continue
to clear the message and continue printing.
Downloaded fonts and macros not previously stored in flash memory are
deleted.
• Delete fonts, macros, and other data stored in flash memory.
• Upgrade to a larger capacity flash memory card.
53 Unformatted flash
detected
Try one or more of the following:
• Touch
Continue
to stop the defragment operation and continue printing.
• Format the flash memory. If the error message remains, the flash memory may
be defective and require replacing.
User status and attendance messages
User primary message Explanation