Lexmark Optra T522, User Reference Manual

Page: 68 / 215

66
24x Paper Jam
Check Tray x
Jams in four areas result in a
24x Paper Jam
message, where
x
represents the tray number where
the jam has occurred.
Note: To resolve the message, you must clear all paper from the paper path.
For instructions on clearing the jam, click the area where the jam occurred:
•
On the incline surface of a tray or between two trays
•
Between three trays
(This may happen if you are using legal-size paper in the trays or if you have an optional 250-
sheet drawer installed with other optional drawers.)
•
Between a tray, the duplex unit, and the integrated tray
•
Between the envelope feeder and the printer
•
In the 2000-sheet drawer
On the incline surface of a tray or between two trays
1
Pull the paper tray halfway out of the support unit.
2
Remove the paper based on how it is jammed:
–
If the paper is lying on the incline or wall surface at the front of the tray, pull the paper
straight out.
–
If the paper is in the pass-through area between two trays, pull the paper straight up and
out.