Print jobs do not print
Action
Yes
No
Step 1
a
From the document you are trying to print, open the Print dialog
and check if you have selected the correct printer.
Note:
If the printer is not the default printer, then you must
select the printer for each document that you want to print.
b
Resend the print job.
Do the jobs print?
The problem is
solved.
Go to step 2.
Step 2
a
Check if the printer is plugged in and turned on, and if
Ready
appears on the printer display.
b
Resend the print job.
Do the jobs print?
The problem is
solved.
Go to step 3.
Step 3
If an error message appears on the printer display, then clear the
message.
Note:
The printer continues to print after clearing the message.
Do the jobs print?
The problem is
solved.
Go to step 4.
Step 4
a
Check if the ports (USB, serial, or Ethernet) are working and if
the cables are securely connected to the computer and the
printer.
Note:
For more information, see the setup documentation
that came with the printer.
b
Resend the print job.
Do the jobs print?
The problem is
solved.
Go to step 5.
Step 5
a
Turn off the printer, wait for about 10 seconds, and then turn the
printer back on.
b
Resend the print job.
Do the jobs print?
The problem is
solved.
Go to step 6.
Step 6
a
Remove, and then reinstall the printer software. For more
information, see
“Installing the printer software” on page 35
.
Note:
The printer software is available at
b
Resend the print job.
Do the jobs print?
The problem is
solved.
Contact
Troubleshooting
181
Summary of Contents for C2132
Page 1: ...C2132 User s Guide June 2017 www lexmark com Machine type s 5027 Model s 639...
Page 133: ...2 Open the top door 1 2 3 Remove the toner cartridges 1 2 Maintaining the printer 133...
Page 138: ...16 Insert the waste toner bottle 17 Insert the right side cover Maintaining the printer 138...
Page 142: ...2 Open the top door 1 2 3 Remove the toner cartridges 1 2 Maintaining the printer 142...
Page 152: ...Settings General Settings Factory Defaults Restore Now Managing the printer 152...
Page 156: ...Below the fuser In the fuser access door 3 Close the front door Clearing jams 156...
