Action
Yes
No
Step 4
Check other electrical equipment plugged into the electrical outlet.
Does other electrical equipment work?
Unplug the other
electrical equipment,
and then turn on the
printer. If the printer
does not work, then
reconnect the other
electrical equipment.
Go to step 5.
Step 5
Check if the cables connecting the printer and the computer are
inserted in the correct ports.
Are the cables inserted in the correct ports?
Go to step 6.
Make sure to match
the following:
•
The USB symbol
on the cable with
the USB symbol
on the printer
•
The appropriate
Ethernet cable
with the Ethernet
port
Step 6
Make sure the electrical outlet is not turned off by a switch or
breaker.
Is the electrical outlet turned off by a switch or breaker?
Turn on the switch or
reset the breaker.
Go to step 7.
Step 7
Check if the printer is plugged into any surge protectors,
uninterruptible power supplies, or extension cords.
Is the printer plugged into any surge protectors, uninterruptible
power supplies, or extension cords?
Connect the printer
power cord directly
to a properly
grounded electrical
outlet.
Go to step 8.
Step 8
Check if one end of the printer cable is plugged into a port on the
printer and the other to the computer, print server, option, or other
network device.
Is the printer cable securely attached to the printer and the
computer, print server, option, or other network device?
Go to step 9.
Connect the printer
cable securely to the
printer and the
computer, print
server, option, or
other network
device.
Step 9
Make sure to install all hardware options properly and remove any
packing material.
Are all hardware options properly installed and all packing material
removed?
Go to step 10.
Turn off the printer,
remove all packing
materials, then
reinstall the
hardware options,
and then turn on the
printer.
Step 10
Check if you have selected the correct port settings in the printer
driver.
Are the port settings correct?
Go to step 11.
Use correct printer
driver settings.
Troubleshooting
172
Summary of Contents for C2132
Page 1: ...C2132 User s Guide June 2017 www lexmark com Machine type s 5027 Model s 639...
Page 133: ...2 Open the top door 1 2 3 Remove the toner cartridges 1 2 Maintaining the printer 133...
Page 138: ...16 Insert the waste toner bottle 17 Insert the right side cover Maintaining the printer 138...
Page 142: ...2 Open the top door 1 2 3 Remove the toner cartridges 1 2 Maintaining the printer 142...
Page 152: ...Settings General Settings Factory Defaults Restore Now Managing the printer 152...
Page 156: ...Below the fuser In the fuser access door 3 Close the front door Clearing jams 156...
