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Lexmark 13B0500, User Manual

The Lexmark 13B0500 is a high-quality printer known for its reliability and efficiency. Ensure optimal performance by downloading the free User Manual from manualshive.com to understand its features and functions. This manual provides step-by-step instructions for setup, troubleshooting, and maintenance, allowing you to maximize the capabilities of your Lexmark printer.

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Clearing jams...................................................................................161

Clearing jams......................................................................................................................................................................161

Troubleshooting.............................................................................176

Solving basic printer problems....................................................................................................................................176

Printer control panel display is blank or displays only diamonds...................................................................176

Understanding printer messages................................................................................................................................176

Solving printing problems.............................................................................................................................................186

Solving copy problems...................................................................................................................................................189

Solving scanner problems.............................................................................................................................................192

Solving fax problems.......................................................................................................................................................194

Solving option problems................................................................................................................................................197

Solving paper feed problems.......................................................................................................................................198

Solving print quality problems....................................................................................................................................199

Embedded Web Server does not open.....................................................................................................................208

Contacting Customer Support.....................................................................................................................................209

Notices..............................................................................................210

Product information.........................................................................................................................................................210

Edition notice.....................................................................................................................................................................210

Power consumption.........................................................................................................................................................214

Index.................................................................................................228

Contents

5

Summary of Contents for 13B0500

Page 1: ...Lexmark X264dn X363dn X364dn and X364dw User s Guide September 2009 www lexmark com Machine type s 7013 Model s 231 235 432 436 43W d01 d02 gd1 gd2 dn1 dn2 gd1 gd2...

Page 2: ...20 Installing hardware options 22 Attaching cables 23 Verifying printer setup 24 Setting up the printer software 25 Setting up wireless printing 27 Installing the printer on a wired network 32 Minimiz...

Page 3: ...pying on specialty media 70 Customizing copy settings 71 Pausing the current print job to make copies 76 Placing an overlay message on each page 76 Canceling a copy job 77 Improving copy quality 77 E...

Page 4: ...e scanner glass 146 Cleaning the ADF separator rollers 147 Storing supplies 148 Checking the status of supplies from a network computer 149 Moving the printer to another location 149 Shipping the prin...

Page 5: ...ssages 176 Solving printing problems 186 Solving copy problems 189 Solving scanner problems 192 Solving fax problems 194 Solving option problems 197 Solving paper feed problems 198 Solving print quali...

Page 6: ...6...

Page 7: ...e of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure Thisproductusesaprintingprocessthatheatstheprintmedia andtheheatm...

Page 8: ...rinter off and unplug the power cord from the wall outlet before continuing CAUTION SHOCK HAZARD If you are accessing the system board or installing optional hardware or memory devices sometime after...

Page 9: ...at are you looking for Find it here Initial setup instructions Connecting the printer Installing the printer software Setup documentation The setup documentation came with the printer and is also avai...

Page 10: ...of the printer and have it ready when you contact support so that they may serve you faster Machine Type number Serial number Date purchased Store where purchased Warranty information Warranty inform...

Page 11: ...ventilation 3 4 1 2 5 1 Rear 305 mm 12 in 2 Right side 203 mm 8 in 3 Front 203 mm 8 in 4 Left side 76 mm 3 in 5 Top 254 mm 10 in Printer configurations Basic model The following illustration shows th...

Page 12: ...4 System board door 5 Front door 6 Multipurpose feeder door Note Depending on your printer model this could be the manual feeder door 7 Standard 250 sheet tray Tray 1 8 Standard exit bin The following...

Page 13: ...t port 3 Wireless antenna Note The wireless antenna appears on wireless models only 4 Fax ports Note Fax ports appear on fax models only 5 USB port 6 Printer power cord socket 7 Power switch 8 Locking...

Page 14: ...py fax and scan capability You can Make quick copies or change the settings on the printer control panel to perform specific copy jobs Send a fax using the printer control panel Send a fax to multiple...

Page 15: ...ading Load up to 50 sheets of plain paper in the ADF input tray based on 75 g m2 20 lb paper Scan sizes from 124 46 x 127 mm 4 9 x 5 in to 215 9 x 355 6 mm 8 5 x 14 in Scan documents with mixed page s...

Page 16: ...faxing andprintingoptionsaswellasstatusanderrormessages Access the administration menus start stop or cancel a print job 3 Keypad area Enter numbers letters or symbols on the display print using the...

Page 17: ...e on selected printer models 10 Scan Email Enters the scan or scan to e mail function 9 8 7 6 5 4 3 2 1 Item Description 1 Menu Enters the administration menus 2 Display View scanning copying faxing a...

Page 18: ...ention is needed 9 Back Returns one screen at a time to the Ready screen Note An error beep sounds when you press if a flash drive is connected and the USB menu is displayed 1 2 3 4 5 6 7 Item Descrip...

Page 19: ...interfunctionsareunavailable 4 Shortcuts Enters the shortcut screen 5 Hook Press once to take the telephone line off hook like picking up a telephone receiver Press a second time to hang up the line N...

Page 20: ...connection for one optional flash memory card CAUTION SHOCK HAZARD If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer then tu...

Page 21: ...the system board 4 Push the card firmly into place Notes The entire length of the connector on the card must touch and be flush against the system board Be careful not to damage the connectors If your...

Page 22: ...nplug the power cord from the wall outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer 1 Unpack the d...

Page 23: ...into place Attaching cables 1 Connect the printer to a computer or a network For a local connection use a USB cable For a network connection use an Ethernet cable 2 Connect the power cord to the print...

Page 24: ...ttings page Use this page to verify that all printer options are installed correctly A list of installed options appears toward the bottom of the page If an option you installed is not listed then it...

Page 25: ...configuration 1 Make sure the printer is on and Ready appears 2 From the printer control panel press 3 Press the down arrow button until Reports appears and then press 4 Press the down arrow button u...

Page 26: ...arytomanuallyaddtheoptionsintheprinter driver to make them available for print jobs For Windows users 1 Click or click Start and then click Run 2 In the Start Search or Run box type control printers 3...

Page 27: ...he channel defaults to auto for infrastructure networks Some ad hoc networks will also require the auto setting Check with your system support person if you are not sure which channel to select Securi...

Page 28: ...ng is connected to the same wireless network where you want to set up the printer 1 Connectthepowercableto theprinterandthentoaproperlygroundedelectricaloutlet andthenturntheprinter on 2 1 Note For fa...

Page 29: ...ephone cable 9 Follow the on screen instructions to complete the software installation Note Basic is the recommended path to choose Choose Advanced only if you want to customize your installation 10 T...

Page 30: ...ck Network c Click AirPort In Mac OS X version 10 4 and earlier a From the Go menu choose Applications b Double click Internet Connect c From the toolbar click AirPort 2 From the Network pop up menu s...

Page 31: ...printer wirelessly To print to a network printer each Macintosh user must install a custom PostScript Printer Description PPD file and create a printer in the Print Center or Printer Setup Utility 1...

Page 32: ...es 3 Locate and double click Print Center or Printer Setup Utility 4 From the Printer List choose Add 5 Choose the Default Browser tab 6 Click More Printers 7 From the first pop up menu choose AppleTa...

Page 33: ...omplete the installation For Macintosh users 1 Allow the network DHCP server to assign an IP address to the printer 2 Print the network setup page from the printer For information on printing a networ...

Page 34: ...10 5 1 From the Apple menu choose System Preferences 2 Click Print Fax 3 Click 4 Click AppleTalk 5 Select the printer from the list 6 Click Add In Mac OS X version 10 4 and earlier 1 From the Finder d...

Page 35: ...w you can quickly save paper and energy using one printer setting see Using Eco Mode Using recycled paper As an environmentally conscious company Lexmark supports the use of recycled office paper prod...

Page 36: ...mental impact Note See the table for the multiple settings that change when you select an Eco Mode setting Choose To Energy Reduce energy use especially when the printer is idle Printer engine motors...

Page 37: ...g Power Saver using the Embedded Web Server Available settings range from 1 240 minutes The factory default setting is 30 minutes To increase or decrease the number of minutes before the printer enter...

Page 38: ...html 2 Select your country or region from the list and then click the links or use the contact information provided When you return a cartridge to Lexmark you can reuse the box that the cartridge came...

Page 39: ...fax speaker and ringer Off Use factory default settings This setting supports the performance specifications for your printer To select a Quiet Mode setting 1 From the printer control panel press 2 Pr...

Page 40: ...then press Size appears under the source name 6 Press 7 Press the arrow buttons until the correct size appears and then press Submitting Changes appears followed by Size 8 Press the arrow buttons unt...

Page 41: ...ortrait Width appears and then press 2 Press the left arrow button to decrease the setting or the right arrow button to increase the setting and then press Submitting Changes appears followed by the U...

Page 42: ...cut or trimmed by hand Do not mix paper sizes weights or types in the same stack Make sure all sizes and types are set correctly in the printer control panel menus Store paper per the manufacturer s r...

Page 43: ...loading A6 size paper a Squeeze and slide the length guide toward the center of the tray to the A5 size position b Raise the A6 backstop Notes The standard tray accommodates only 150 sheets of A6 size...

Page 44: ...then fan them Do not fold or crease the paper Straighten the edges on a level surface 4 Load the paper stack toward the back of the tray as shown with the recommended print side facedown Note The max...

Page 45: ...facedown LETTERHEAD 5 Squeeze and slide the guides to lightly touch the side of the stack 1 2 6 Insert the tray 7 If the paper type you loaded differs from the type that was previously loaded in the...

Page 46: ...the multipurpose feeder You may want to use the multipurpose feeder when you print on different sizes and types of papers or specialty media such as card stock transparencies paper labels and envelop...

Page 47: ...per or paper labels back and forth to loosen them and then fan them Do not fold or crease the paper or labels Straighten the edges on a level surface 3 Load the paper or specialty media Notes Do not f...

Page 48: ...tsidefaceupandthetopedgeentering the printer first For more information on loading transparencies see the packaging the transparencies came in Load letterhead with the logo faceup and the top edge ent...

Page 49: ...ings or self stick adhesives These envelopes may severely damage the printer 4 Squeeze and slide the guides to support the paper 5 Slide the paper gently into the multipurpose feeder until it comes to...

Page 50: ...types or sizes that are not currently loaded in a tray 1 Open the manual feeder door 2 Load one sheet of paper faceup into the center of the manual feeder Notes Load letterhead faceup with the top of...

Page 51: ...asional use It is recommended to print no more than 20 pages of paper labels per month Tray 2 250 or 550 sheets of paper 50 paper labels Only oneoptionaldrawer maybeinstalled on theprinterat atime The...

Page 52: ...oes not match the Size setting of any other tray Note Paper Size settings are not automatic they must be set manually from the Paper menu Warning Potential Damage Do not assigna PaperType name that do...

Page 53: ...our Web browser Note If you do not know the IP address of the printer then print a network setup page and locate the IP address in the TCP IP section 2 Click Settings 3 Under Default Settings click Pa...

Page 54: ...or dry conditions even in the trays can contribute to paper curling prior to printing and can cause feeding problems Smoothness Paper smoothness directly affects print quality If paper is too rough to...

Page 55: ...s or documents Selecting paper Using appropriate paper prevents jams and helps ensure trouble free printing To help avoid jams and poor print quality Always use new undamaged paper Before loading pape...

Page 56: ...ite surface texture Before using these types of paper consult your paper supplier Suitable sheet to sheet coefficient of friction 0 4 0 6 Sufficient bending resistance in the direction of feed Recycle...

Page 57: ...16 43 lb paper weights Paper type Standard 250 sheet tray Optional 250 or 550 sheet tray Multipurpose feeder Manual feeder Duplex path Paper Plain Light Heavy Recycled Custom Rough Cotton X Bond Lett...

Page 58: ...2 76 2 x 127 mm 3 x 5 in up to 216 x 356 mm 8 5 x 14 in X3 X3 X3 B5 Envelope 176 x 250 mm 6 9 x 9 8 in X X X C5 Envelope 162 x 229 mm 6 4 x 9 in X X X DL Envelope 110 x 220 mm 4 3 x 8 7 in X X X 7 3 4...

Page 59: ...is supported only for grain long papers 2 If a paper size you want to use is not listed configure a Universal paper size For more information see Configuring Universal paper settings on page 40 3 Univ...

Page 60: ...sers a Customize the settings as needed in the Page Setup dialog 1 With a document open choose File Page Setup 2 Choose a paper size or create a custom size to match the loaded paper 3 Click OK b Cust...

Page 61: ...printer is on and Ready or Busy appears 2 Insert a flash drive into the USB port Notes If you insert the flash drive when the printer requires attention such as when a jam has occurred the printer ign...

Page 62: ...6 Press the arrow buttons until 2 sided appears and then press 7 Press to return to Ready Printing specialty documents Tips on using letterhead Page orientation is important when printing on letterhe...

Page 63: ...ogo should enter the multipurpose feeder or manual feeder first Two sided printing using the multipurpose feeder or the manual feeder Preprinted letterhead design is placed facedown The top edge of th...

Page 64: ...he envelopes can withstand temperatures up to 210 C 410 F without sealing wrinkling curling excessively or releasing hazardous emissions For the best performance use envelopes made from 90 g m2 24 lb...

Page 65: ...oes not reach to the sheet edge Zone coating of the adhesive at least 1 mm 0 04 in away from edges is recommended Adhesive material contaminates the printer and could void the warranty If zone coating...

Page 66: ...shows the resources stored in flash memory 1 Make sure the printer is on and Ready appears 2 From the printer control panel press 3 Press the arrow buttons until Reports appears and then press 4 Pres...

Page 67: ...he keyboard press Delete From the Windows taskbar When you send a job to print a small printer icon appears in the right corner of the taskbar 1 Double click the printer icon A list of print jobs appe...

Page 68: ...4 From the printer window select the job to cancel 5 From the icon bar at the top of the window click the Delete icon Printing 68...

Page 69: ...e ADF then adjust the paper guides 3 From the printer control panel press 4 If you placed the document on the scanner glass and have additional pages to copy then place the next page on the scanner gl...

Page 70: ...ettings as needed 5 From the printer control panel press Another page 1 Yes 2 No appears 6 If you want to copy another photo place itonthe scannerglass and thenpress1 on the keypad Otherwise press 2 o...

Page 71: ...the paper source containing the letterhead appears and then press 7 Change the copy settings as needed 8 Press 9 If you placed the document on the scanner glass and have additional pages to copy then...

Page 72: ...er guides 3 From the printer control panel press the Copy button 4 Press the Options button 5 Press the arrow buttons until Paper Source appears and then press 6 Press the arrow buttons until the tray...

Page 73: ...thin media such as magazine clippings into the ADF Place these items on the scanner glass 2 If you are loading a document into the ADF then adjust the paper guides 3 From the printer control panel pre...

Page 74: ...when the original document is a high quality photograph or inkjet print 5 Press 6 If you placed the document on the scanner glass and have additional pages to copy then place the next page on the sca...

Page 75: ...f thentheseparator sheets are added to the end of the print job 5 Select one of the following Between pages Between copies Between jobs 6 Click Submit Copying multiple pages onto a single sheet In ord...

Page 76: ...f you are loading a document into the ADF then adjust the paper guides 3 From the printer control panel press 4 If you placed the document on the scanner glass and have additional pages to copy then p...

Page 77: ...ext mode Use text mode when text preservation is the main goal of the copy and preserving images copied from the original document is not a concern Text mode is recommended for receipts carbon copy fo...

Page 78: ...the address book Getting ready to e mail Setting up the e mail function Fore mailtooperate itmustbeturnedoninthe printerconfigurationandhaveavalidIPaddressorgatewayaddress To set up the e mail functi...

Page 79: ...rtcuts 4 Click E mail Shortcut Setup 5 Type a unique name for the recipient and then enter the e mail address Note If you are entering multiple addresses then separate each address with a comma 6 Sele...

Page 80: ...appears When you press the button again one of the lettersassigned to that button appears b Press the right arrow button to move to the next space or wait a few seconds and the cursor will move to th...

Page 81: ...e If there are no entries in the address book then Manual Entry appears 5 Press to search the address book 6 Press the arrow buttons until the address you want appears and then press 7 Press 1 to sear...

Page 82: ...r bottomofeachtransmittedpage oronthe firstpageofthetransmission stationname identificationofthebusiness otherentity orindividual sendingthe message and stationnumber telephone number of the sending f...

Page 83: ...print a network setup page and locate the address in the TCP IP section 2 Click Settings 3 Click Fax Settings 4 Click Analog Fax Setup 5 Click inside the Station Name box and then enter the name to b...

Page 84: ...dapter for your country or region on page 87 Connect to a computer with a modem See Connecting to a computer with a modem on page 91 Connecting to an analog telephone line If your telecommunications e...

Page 85: ...fax with a PBX system see the documentation that came with your PBX system Connecting to a distinctive ring service A distinctive ring service may be available from your telephone service provider Thi...

Page 86: ...ng machine to the same telephone line 1 Connect one end of the telephone cable that came with the printer to the printer LINE port 2 Connect the other end of the telephone cable to an active analog te...

Page 87: ...phone cable to the active telephone wall jack Country region Austria Cyprus Denmark Finland France Germany Ireland Italy New Zealand Netherlands Norway Portugal Sweden Switzerland United Kingdom Count...

Page 88: ...pter If you remove it then other telecommunications devices in your home such as telephones or answering machines may not work 1 Connect one end of the telephone cable that came with the printer to th...

Page 89: ...3 Connect the answering machine or telephone to the adapter Answering machine Telephone Faxing 89...

Page 90: ...ermany Note Do not remove the plug If you remove it then other telecommunications devices in your home such as telephones or answering machines may not work 1 Connect one end of the telephone cable th...

Page 91: ...same line for recording messages on your answering machine then connect a second telephone cable between the answering machine and the other N slot of the active analog telephone wall jack Connecting...

Page 92: ...rt 3 Connect the other end of the telephone cable to an active analog telephone wall jack 4 Remove the protective plug from the printer EXT port 5 Connect your telephone to the computer telephone jack...

Page 93: ...p 5 Click inside the Station Name box and then enter the name to be printed on all outgoing faxes 6 Click inside the Station Number box and then enter the printer fax number 7 Click Submit Setting the...

Page 94: ...ding a fax using the printer control panel 1 Load an original document faceup short edge first into the ADF or facedown on the scanner glass Note Do not load postcards photos small items transparencie...

Page 95: ...nu choose Add Printer b Select the printer from the dialog that appears c From the Print Using pop up menu choose Select a driver to use d From the list choose your printer fax model and then click Ad...

Page 96: ...with the letters PS in the Print Emulation column 9 Click Add Printer 10 Click Finish and then follow the instructions on the screen Sending a fax using the computer Faxing from a computer lets you s...

Page 97: ...e number of a fax recipient on the printer control panel each time you want to send a fax you can create a permanent fax destination and assign a shortcut number A shortcut can be created to a single...

Page 98: ...again one of the letters assigned to that button appears b Press the right arrow button to move to the next space or wait a few seconds and the cursor will move to the next space c Once the fax name...

Page 99: ...rencies photo paper or thin media such as magazine clippings into the ADF Place these items on the scanner glass 2 If you are loading a document into the ADF then adjust the paper guides 3 From the Fa...

Page 100: ...Send appears and then press Set Send Time appears 7 Using the keypad enter the time you want to send the fax If the printer clock is set to 12 Hour format then use the arrow buttons to select AM or P...

Page 101: ...know the IP address of the printer then print a network setup page and locate the IP address in the TCP IP section 2 Click Settings 3 Click Fax Settings 4 Click Analog Fax Setup 5 Click the Block No N...

Page 102: ...oduction of the full dynamic range of tones in the original document This increases the amount of information saved Sides Duplex This option informs the printer if the original document is simplex pri...

Page 103: ...cuments that contain only text or fine line art When should I use Text Photo mode Use Text Photo mode when faxing an original document that contains a mixture of text and graphics Text Photo mode is r...

Page 104: ...ing the profile to the printer Scanning to a computer 1 Type the printer IP address into the address field of your Web browser Note If you do not know the IP address of the printer then print a networ...

Page 105: ...flash drive is inserted into the printer the printer can only scan to the flash drive or print files from the flash drive No other printer functions are available 2 Press 1 on the keypad 3 Press the a...

Page 106: ...then TIFF saves one page in each file The file size is usually larger than an equivalent JPEG Compression This option sets the format used to compress the scanned output file Default Content This opti...

Page 107: ...available on selected printer models Advanced Imaging This option lets you adjust Background Removal Contrast Shadow Detail and Sharpness before you scan the document It also lets you Scan edge to ed...

Page 108: ...Question Tip When should I use Photo mode Use Photo mode when scanning photos printed on a laser printer or taken from a magazine or newspaper Scanning to a computer or flash drive 108...

Page 109: ...nu AppleTalk Menu USB Menu General Settings Copy Settings Fax Settings Flash Drive Menu Print Settings Set Date Time Paper menu Default Source menu Menu item Description Default Source Tray x MP Feede...

Page 110: ...Paper Size and PaperTypesettingsmatch thenthetraysareautomaticallylinked When one tray is empty the job prints using paper from the linked tray The A6 paper size is supported only in Tray 1 Set Size...

Page 111: ...ht Paper Heavy Paper Rough Cotton Custom Type x Lets you specify the type of paper loaded in Tray 2 Notes Custom Type x is the factory default setting Ifavailable auser definednamewillappearinsteadofC...

Page 112: ...specific type of paper Menu item Description Select Type Plain Texture Card Stock Texture Transparency Texture Recycled Texture Labels Texture Bond Texture Envelope Texture Rough Envelope Texture Let...

Page 113: ...a setting for Select Type the Select Weight feature lets you set the weight for that type of media Notes Normal is the factory default setting for most items When Light Weight is the setting selected...

Page 114: ...e limited to 16 characters Paper is the factory default setting for the Custom Type The custom media type must be supported bythe selected tray or feeder in order for you to print from that source Rec...

Page 115: ...international factory default setting for Height for Size 2 Landscape is the factory default setting for Orientation Off is the factory default setting for 2 scans side for Size 2 On is the factory de...

Page 116: ...guage the TCP IP address the status of supplies the status of the network connection and other information Device Statistics Prints a report containing printer statistics such as supply information an...

Page 117: ...examine incoming data When the Off setting is used the printer uses PostScript emulation if PS SmartSwitch is set to On It uses the default printer language specified in the Setup menu if PS SmartSwi...

Page 118: ...tandard protocol The On setting processes raw binary PostScript print jobs Network Setup Reports Menu Network Card menu TCIP Menu IPv6 Menu Wireless menu AppleTalk menu Lists all the network setup men...

Page 119: ...for network models or printers attached to print servers Menu item Description TCP IP Activate On Off Specifies whether to activate TCP IP Note On is the factory default setting TCP IP View Hostname S...

Page 120: ...ter Note On is the factory default setting View Hostname View Address View Router Address Lets you view the current setting Note These settings can be changed only from the Embedded Web Server Enable...

Page 121: ...Note Yes is the factory default setting View Name Shows the assigned AppleTalk name View Address Shows the assigned AppleTalk address Set Zone list of zones available on the network Provides a list o...

Page 122: ...Notes Auto is the factory default setting The Disabled setting turns off job buffering Any jobs already buffered are printed before normal processing is resumed The USB buffer size value can be change...

Page 123: ...ergy paper or specialty media Notes Off is the factory default setting Off resets the printer to its factory default settings The Energy setting minimizes the power used by the printer Performance may...

Page 124: ...MM DD YYYY DD MM YYYY YYYY MM DD Formats the printer date Note MM DD YYYY is the US factory default setting and DD MM YYYY is the international factory default setting Time Format 12 hour A M P M 24...

Page 125: ...ing has no effect on PCL or PPDS emulation print jobs Print Recovery Auto Continue Disabled 5 255 Lets the printer automatically continue printing from certain offline situations when not resolved wit...

Page 126: ...ided to 1 sided 1 sided to 2 sided 2 sided to 1 sided 2 sided to 2 sided Specifies whether an original document is duplex two sided or simplex one sided and then specifies whether the copy should be d...

Page 127: ...ory default setting Paper Source Tray x Manual Feeder Specifies the paper source for copy jobs Note Tray 1 is the factory default setting Transparency Separators On Off Places a sheet of paper between...

Page 128: ...Scan edge to edge On Off Specifies if the original document is scanned edge to edge prior to copying Note Off is the factory default setting Sharpness 1 5 Adjusts the amount of sharpness on a copy Not...

Page 129: ...ed it will not appear as an option Allow is the factory default setting Caller ID FSK DTMF Specifies the type of caller ID being used Note This option appears only when the selected country supports m...

Page 130: ...y photograph or inkjet print Darkness 4 to 4 Lightens or darkens the output Note 0 is the factory default setting Dial Prefix A numeric entry field is provided to enter numbers Automatic Redial 0 9 Sp...

Page 131: ...ettings Menu item Description Enable Fax Receive On Off Allows fax jobs to be received by the printer Note On is the factory default setting Rings to Answer 1 25 Specifies the number of rings before a...

Page 132: ...s printing of a transmission log after each fax job Note Print log is the factory default setting Receive Error Log Print Never Print on Error Enables printing of a receive error log following a recei...

Page 133: ...Ring On Off Answers calls with a one ring pattern Note On is the factory default setting Double Ring On Off Answers calls with a double ring pattern Note On is the factory default setting Triple Ring...

Page 134: ...efault setting Text Photo is used when the documents are mostly text or line art Photograph is used when the document is a high quality photograph or inkjet print Color Gray Color Specifies whether a...

Page 135: ...entation and left edge for landscape orientation JPEG Quality Text Text Photo Photo Sets the quality of a JPEG text text photo or photoimage in relation to file sizeand the quality of the image Notes...

Page 136: ...te Off is the factory default setting Sharpness 1 5 Adjusts the sharpness of a scanned image Note 3 is the factory default setting Print Settings Menu item Description Copies 1 999 Specifies the numbe...

Page 137: ...the printer receives a job that requires more memory than is available Notes Off is the factory default setting Off sets the printer to retain the downloads only until memory is needed Downloads are d...

Page 138: ...print job if Collation is set to On If Collation is set to Off a blank page is inserted between each set of printed pages such as after all page 1 s all page 2 s and so on Between Jobs inserts a blank...

Page 139: ...of small fonts and graphics Notes Off is the factory default setting Fonts applies this setting only to text Horizontally darkens horizontal lines of text and images Vertically darkens vertical lines...

Page 140: ...h memory Defragment Flash No Yes Prepares the flash memory to receive new data by retrieving lost storage space Warning Potential Damage Do not turn off the printer while the flash memory is defragmen...

Page 141: ...menu item to be available The flash memory option cannot be Read Write Write or password protected Job Buffer Size must not be set to 100 PCL Emul menu Menu item Description Font Source Resident Downl...

Page 142: ...e page Landscape prints text and graphics parallel to the long edge of the page PCL Emulation Settings Lines per Page 1 255 60 64 Specifies the number of lines that print on each page Notes 60 is the...

Page 143: ...tom setting to be assigned Tray Renumber View Factory Def None Displays the factory default setting assigned to each tray drawer or feeder Tray Renumber Restore Defaults Yes No Returns all tray drawer...

Page 144: ...HH MM format Note This is a view only screen Set Date Time Yes No Instructs the printer to run the setup wizard Notes Yes is the factory default setting After completing the setup wizard by selecting...

Page 145: ...fies the time zone for the fax Note indicates that this value does not have pre programmed Daylight Savings Time Start and End times Time Zone Australia and the Pacific region Australia WST Australia...

Page 146: ...t use household cleaners or detergents as they may damage the finish of the printer 4 Wipe only the outside of the printer Warning Potential Damage Using a damp cloth to clean the interior may cause d...

Page 147: ...DF separator rollers After you have copied over 50 000 copies using the ADF clean the ADF separator rollers 1 Open the ADF cover 2 Unlock the separator roll 3 Remove the separator roll 4 Use a clean l...

Page 148: ...se a cool clean storage area for the printer supplies Store supplies right side up in their original packing until you are ready to use them Do not expose supplies to Direct sunlight Temperatures abov...

Page 149: ...g the power switch and then unplug the power cord from the wall outlet Disconnect all cords and cables from the printer before moving it Use the handholds located on both sides of the printer to lift...

Page 150: ...toner cartridges When 88 Cartridge Low appears or when the print becomes faded 1 Remove the toner cartridge 2 Firmly shake the cartridge side to side and front to back several times to redistribute t...

Page 151: ...en you experience faded print remove the toner cartridge Firmly shake it side to side and front to back several times to redistribute the toner and then reinsert it and continue printing When shaking...

Page 152: ...n the base of the photoconductor kit and then pull the toner cartridge out using the handle 2 1 3 Unpack the new toner cartridge 4 Shake the cartridge in all directions to distribute the toner Maintai...

Page 153: ...the photoconductor kit reaches a page maximum by showing 84 PC Kit life warning or 84 Replace PC Kit on the display You can also see the statusof the photoconductor kit by printing a menu settings pag...

Page 154: ...the front door 2 Pull the photoconductor kit and toner cartridge out of the printer as a unit by pulling on the toner cartridge handle 1 3 2 3 Place the unit on a flat clean surface 4 Press the button...

Page 155: ...iod of time Extended light exposure can cause print quality problems 6 Insertthe tonercartridgeintothe photoconductorkitbyaligningtherollersonthetonercartridgewiththetracks Push the toner cartridge un...

Page 156: ...set the counter see the instruction sheet that came with the new photoconductor kit Warning Potential Damage Resetting the photoconductor counter without replacing the photoconductor may damage your p...

Page 157: ...rns to Ready Warning Potential Damage Restore Now returns all printer settings to the factory default settings except Network Port menu settings All downloads stored in RAM are deleted Downloads store...

Page 158: ...ction 2 Click the Device Status tab Restricting access to printer menus You can safeguard entry to menus by creating passwords and choosing specific menus to protect Each time a protected menu is sele...

Page 159: ...s using the Embedded Web Server 1 Type the printer IP address into the address field of your Web browser Note If you do not know the IP address of the printer then print a network setup page and locat...

Page 160: ...ck Printer Settings 5 Enter the IP addresses of the source and target printers Note To add additional target printers click the Add Target IP button 6 Click Copy Printer Settings Administrative suppor...

Page 161: ...ared from the entire paper path Open doors and covers and remove trays to access jam locations The following illustration and table indicate these locations See Jam message numbers and how to access e...

Page 162: ...y one or more of the following Open the front door and then open the rear door Remove Tray 1 and then depress the lever 235 Remove the jam from the standard exit bin 242 Remove Tray 2 251 Open the mul...

Page 163: ...not see the jam open the front door and then remove the photoconductor kit and toner cartridge 1 3 2 4 Lift the flap at the front of the printer and then remove any jammed sheets 5 Insert the photocon...

Page 164: ...he fuser may be hot To reduce the risk of injury from a hot component allow the surface to cool before removing paper from this area 1 Open the front door and then remove the photoconductor kit and to...

Page 165: ...3 If you do not see any jammed sheets open the rear door 4 Remove the jam 5 Close the rear door 6 Insert the photoconductor kit and toner cartridge 7 Close the front door 8 Press Clearing jams 165...

Page 166: ...the inside of the printer near the fuser may be hot To reduce the risk of injury from a hot component allow the surface to cool before removing paper from this area 1 Open the front door 2 1 2 Open t...

Page 167: ...4 Close the rear door 5 Close the front door 6 Press 233 paper jam 1 Remove the tray from the printer Clearing jams 167...

Page 168: ...am complete the steps in 231 paper jam on page 166 234 paper jam A single jamormultiple jamsare inthe duplexarea of theprinter To locate andremovethe jammedsheets complete all the steps in 231 paper j...

Page 169: ...242 paper jam 1 Remove the optional tray from the printer 2 Remove the jam 3 Insert the tray 4 Press Clearing jams 169...

Page 170: ...out If the sheet is not visible complete the following steps 1 Open the front door and then remove the photoconductor kit and toner cartridge 1 3 2 2 Lift the flap at the front of the printer and the...

Page 171: ...290 294 paper jams Clearing jams under the ADF cover 1 Remove all original documents from the ADF 2 Open the ADF cover 3 Unlock the separator roll Clearing jams 171...

Page 172: ...4 Remove the separator roll 5 Remove the jammed paper 6 Reinstall the separator roll Clearing jams 172...

Page 173: ...7 Lock the separator roll 8 Close the ADF cover 9 Press Clearing jams 173...

Page 174: ...ner cover and then remove any jammed pages 2 Press Clearing ADF duplex jams If you are making a two sided copy in the ADF and your original document jams it may be necessary to perform the following s...

Page 175: ...2 Remove the jammed paper by pulling the lower edge of the sheet exiting the ADF 3 Reinstall the ADF tray 4 Press Clearing jams 175...

Page 176: ...ver settings are correct Once you have checked each of these possibilities turn the printer off wait for about 10 seconds and then turn the printer back on This often fixes the problem Printer control...

Page 177: ...Settings menu under General Fax Settings or Analog Fax Setup If the message appears again then contact your system support person Fax Station Number not set up TheFaxStationNumberhasnotbeenentered Se...

Page 178: ...the fax again Network Network x The printer is connected to the network Network indicates that the printer is usingthe standard network port built into the printer system board Network x indicates th...

Page 179: ...ed for sending The scanning process of a fax job completed but the job is not sent yet because another fax job is being sent or received Wait for the message to clear Remove packaging material check x...

Page 180: ...tridge and then reinstall it Remove the toner cartridge and then install a new one 34 Short paper The printer paper size setting did not match the length of the paper that entered the printer Try one...

Page 181: ...arrow buttons until Continue appears and then press to clear the message and continue printing 52 Not enough free space in flash memory for resources Try one or more of the following Press the arrow b...

Page 182: ...inueprinting Make sure the USB Buffer menu item is not set to Disabled 58 Too many flash options installed Try one or more of the following Turn the printer off and then remove extra flash options 1 T...

Page 183: ...e the photoconductor kit and toner cartridge if you removed it 4 Close any open doors or trays 5 Press to continue printing 201 yy Paper jam The message indicates either where the paper is jammed or t...

Page 184: ...ove the jam 3 Close any open doors or trays 4 Press to continue printing 234 yy Paper jam The message indicates either where the paper is jammed or the number of pages jammed 1 To access the jam try o...

Page 185: ...move the jam from the multipurpose feeder 2 Press to continue printing 290 292 ADF Scanning Jams The scanner failed to feed one or more pages through the ADF 1 Remove all pages from the ADF Note The m...

Page 186: ...er identified a problem with the scanner and automatically disabled it 1 Remove all pages from the ADF 2 Turn the printer off 3 Wait 15 seconds and then turn the printer on 4 Place the document in the...

Page 187: ...lso available on the Lexmark Web site at www lexmark com MAKE SURE YOU ARE USING A RECOMMENDED PRINTER CABLE For more information visit the Lexmark Web site at www lexmark com MAKE SURE PRINTER CABLES...

Page 188: ...mode before you can print your job Turn the printer off and back on to exit Hex Trace mode Tray linking does not work LOAD THE SAME SIZE AND TYPE OF PAPER IN EACH TRAY 1 Load the same size and type of...

Page 189: ...4 Press the arrow buttons until Timeouts appears and then press 5 Press the arrow buttons until Print Timeout appears and then press 6 Press the arrow buttons until the value you want appears and then...

Page 190: ...the following CHECK THE DISPLAY FOR ERROR MESSAGES Clear any error messages THE TONER MAY BE LOW When 88 Cartridge low appears or when the print becomes faded replace the toner cartridge THE SCANNER G...

Page 191: ...OR DISAPPEARING From the printer control panel press the Content button until the light comes on next to Text or Text Photo THE OUTPUT APPEARS WASHED OUT OR OVEREXPOSED From the printer control panel...

Page 192: ...es or extension cords Other electrical equipment plugged into the outlet is working Once you have checked each of these possibilities turn the printer off and then back on This often fixes the problem...

Page 193: ...e scanner glass in the upper left corner Partial document or photo scans These are possible solutions Try one or more of the following CHECK THE DOCUMENT PLACEMENT Make sure the document or photo is l...

Page 194: ...patterns Contact your telecommunications company to determine which pattern or switch setting to use Cannot send or receive a fax These are possible solutions Try one or more of the following CHECK TH...

Page 195: ...ine isbeing used by anotherdevice thenwait untilthe otherdevice isfinished before sending a fax If you are using the On Hook Dial feature then turn up the volume to verify a dial tone TEMPORARILY DISC...

Page 196: ...wer box enter the number of times you want the phone to ring before answering 6 Click Submit THE TONER MAY BE LOW 88 Cartridge low appears when the toner is low Can receive but not send faxes These ar...

Page 197: ...SPEED IS NOT SET TOO HIGH Decrease the incoming fax transmission speed 1 Type the printer IP address into the address field of your Web browser Note If you do not know the IP address of the printer th...

Page 198: ...ossible solutions Try one or more of the following MAKE SURE THE PAPER IS LOADED CORRECTLY 1 Pull the tray completely out 2 Check for paper jams or misfeeds 3 Make sure the guides are aligned against...

Page 199: ...s the arrow buttons until Settings appears and then press 3 Press the arrow buttons until General Settings appears and then press 4 Press the arrow buttons until Print Recovery appears and then press...

Page 200: ...ge THE TONER MAY BE LOW When 88 Cartridge low appears order a new toner cartridge If the problem continues the printer may need to be serviced For more information contact Customer Support Characters...

Page 201: ...int Properties For Macintosh users specify the size from the Page Setup or Print dialog Gray background For Windows users From Print Properties select a different Toner Darkness setting before sending...

Page 202: ...or the paper size loaded CHECK THE PAPER SIZE SETTING Make sure the Paper Size setting matches the paper loaded in the tray CHECK THE PAGE SIZE SETTING Before sending the job to print specify the corr...

Page 203: ...ck the down button 3 Click Printer Features 4 Change the settings for Toner Darkness Brightness and Contrast From the printer control panel Quality menu change these settings THE PAPER HAS ABSORBED MO...

Page 204: ...er Darkness Brightness and Contrast From the printer control panel Quality menu change these settings THE PAPER HAS ABSORBED MOISTURE DUE TO HIGH HUMIDITY Load paper from a fresh package Store paper i...

Page 205: ...rs on the page These are possible solutions Try one or more of the following THE TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge THERE IS TONER IN THE PAPER PATH Contact Customer Support...

Page 206: ...the printer manufacturer CHECK THE PAPER TYPE SETTING Load transparencies and make sure the Paper Type setting is set to Transparency Streaked horizontal lines These are possible solutions Try one or...

Page 207: ...Properties the Print dialog or the printer control panel select another tray or feeder to feed paper for the job THE TONER CARTRIDGE IS DEFECTIVE Replace the toner cartridge MAKE SURE THE PAPER PATH I...

Page 208: ...he tray or feeder MAKE SURE THE TONER IS DISTRIBUTED EVENLY IN THE TONER CARTRIDGE Removethe tonercartridgeandshakeitfromsideto sideto redistribute thetonertoextendthelifeofthecartridge and then reins...

Page 209: ...already taken to find a solution You need to know your printer model type and serial number For more information see the label on the inside of the front door of the printer The serial number is also...

Page 210: ...tions Improvements or changes in the products or the programs described may be made at any time Referencesin this publication to products programs or services do notimply thatthe manufacturer intendst...

Page 211: ...is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the...

Page 212: ...ping and storage temperature 40 0C 60 0C Waste from Electrical and Electronic Equipment WEEE directive The WEEE logo signifies specific recycling programs and procedures for electronic products in cou...

Page 213: ...certified in the U S to conform to the requirements of DHHS 21 CFR Subchapter J for Class I 1 laser products and elsewhere is certified as a Class I laser product conforming to the requirements of IEC...

Page 214: ...equivalent to the Sleep Mode The Power Saver Mode saves energy by lowering power consumption during extended periods of inactivity The Power Saver Mode is automatically engaged after this product is...

Page 215: ...e FCC rules and the requirements adopted by the Administrative Council for Terminal Attachments ACTA On the back of this equipment is a label that contains among other information a product identifier...

Page 216: ...is device is connected Anappropriate ACsurgearrestorisdefined asonethatissuitablyrated andcertifiedbyUL Underwriter s Laboratories another NRTL Nationally Recognized Testing Laboratory or a recognized...

Page 217: ...ent de l quipement caus par les orages et autres surtensions lectriques Cet quipement utilise des prises de t l phone CA11A Notice to users of the New Zealand telephone network The following are speci...

Page 218: ...der Schweiz Zeitsteuertakte vorhanden sind Uso del prodotto in Svizzera Questo prodotto richiede un filtro toni Billing svizzero codice Lexmark 14B5109 o 80D1877 da installare su tutte le linee che ri...

Page 219: ...to be operated indoors and away from windows to provide maximum shielding Equipment or its transmit antenna that is installed outdoors is subject to licensing The installer of this radio equipment mus...

Page 220: ...equipment Compliance is indicated by the CE marking A declaration of conformity with the requirements of the directives is available from the Director of Manufacturing andTechnicalSupport LexmarkInter...

Page 221: ...a term k megfelel a vonatkoz alapvet k vetelm nyeknek s az 1999 5 EC ir nyelv egy b el r sainak slenska H r me l sir Lexmark International Inc yfir v a essi vara er samr mi vi grunnkr fur og a rar kr...

Page 222: ...warranty service you may be required to present the feature or option with the product If you transfer this product to another user warranty service under the terms of this statement is available to t...

Page 223: ...NY KIND WHETHER EXPRESS OR IMPLIED WITH RESPECT TO THIS PRODUCT AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND SATISFACTORY QUAL...

Page 224: ...or a third party as the only cartridge alternative to be used with the licensed printer LEXMARK SOFTWARE LICENSE AGREEMENT This Software License Agreement Software License Agreement is a legal agreeme...

Page 225: ...INABILITYTOUSETHESOFTWARE PROGRAM OR OTHERWISE IN CONNECTION WITH ANY PROVISION OF THIS SOFTWARE LICENCE AGREEMENT REGARDLESS OF THE NATURE OF THE CLAIM INCLUDING BUT NOT LIMITED TO BREACH OF WARRANTY...

Page 226: ...hts you will notify Lexmark in writing of any intended reverse engineering reverse assembly or reverse compilation You may not decrypt the Software Program unless necessary for the legitimate Use of t...

Page 227: ...cense Agreement including any addendum or amendment to this Software License Agreement that is included with the Software Program is the entire agreement between you and Lexmark relating to the Softwa...

Page 228: ...adjusting Power Saver using the Embedded Web Server 37 using the printer control panel 37 Answering 176 AppleTalk menu 121 attaching cables 23 B buttons printer control panel 16 C cables Ethernet 23...

Page 229: ...inter cleaning 146 e mail canceling 81 notice of low supply level 159 notice of paper jam 159 notice of paper needed 159 notice that different paper is needed 159 e mail function setting up 78 e maili...

Page 230: ...ing 46 tips 62 light indicator 16 Line busy 178 linking trays 52 Load src with x 178 Load manual feeder with x 178 loading envelopes 50 manual feeder 50 multipurpose feeder 46 trays 42 M Macintosh wir...

Page 231: ...ped images 201 ghost images 201 gray background 201 poor transparency quality 206 print is too dark 203 print is too light 204 print quality test pages 199 skewed print 205 solid black streaks 208 sol...

Page 232: ...card 198 option not working 197 printer problems solving basic 176 printing directory list 66 font sample list 66 from flash drive 60 from Macintosh 60 from Windows 60 installing printer software 25...

Page 233: ...ting display display is blank 176 display shows only diamonds 176 troubleshooting fax blocking junk faxes 101 caller ID is not shown 194 can receive but not send faxes 196 can send but not receive fax...

Page 234: ...140 V viewing reports 158 W Waiting 180 Waiting for redial 180 Web site finding 9 Windows wireless network installation 28 wired network setup using Windows 32 wired networking using Macintosh 32 Wir...

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