Not all device drivers can be reinstalled by use of this program. In the Add New Hardware program,
when prompted for the device driver you want to install, click
Have Disk
and
Browse
. Then select
the device driver file from the device subfolder.
• In the subfolder for the device, look for the executable file (a file with the extension .exe). Double-click
the file, and follow the instructions on the screen.
Attention:
If you need updated device drivers for your computer, do not download them from the Windows
Update Web site. Obtain them from Lenovo. For more information, see “Making sure device drivers are
current” on page 94.
Solving recovery problems
If you are unable to access the Rescue and Recovery workspace or the Windows environment, do one
of the following:
• Use a rescue medium to start the Rescue and Recovery workspace. See “Creating and using a rescue
medium” on page 102.
• Use recovery media if all other methods of recovery have failed and you need to restore the hard disk
drive to the factory default settings. See “Performing backup and recovery operations” on page 100.
Note:
If you are unable to access the Rescue and Recovery workspace or the Windows environment from a
rescue medium or recovery media, you might not have the rescue device (an internal hard disk drive,
solid-state drive, hybrid drive, a disc, a USB hard disk drive, or other external devices) set as the first boot
device in the startup device sequence. You must first make sure that your rescue device is set as the first
boot device in the startup device sequence in the Setup Utility program. See “Startup menu” on page 88 for
detailed information about temporarily or permanently changing the startup device sequence. For more
information about the Setup Utility program, see “Using the ThinkPad Setup program” on page 77.
It is important to create a rescue medium and a set of recovery media as early as possible and store them
in a safe place for future use.
Recovery overview for the Windows 8.1 operating systems
This section provides information about the recovery solutions for the Windows 8.1 operating systems.
A Windows recovery image is preinstalled in the recovery partition on your computer. The Windows recovery
image enables you to refresh your computer, or reset your computer to the factory default settings.
You can create recovery media as backups or replacement for the Windows recovery image. With the
recovery media, you can troubleshoot and fix the problems on your computer even if you cannot start the
Windows 8.1 operating system. It is recommended that you create recovery media as early as possible. For
more information, see “Creating and using recovery media” on page 105.
Refreshing your computer
If your computer does not perform well and the problem might be caused by a recently installed program,
you can refresh your computer without losing your personal files or changing your settings.
Attention:
If you refresh your computer, the programs that came with your computer and the programs that
you installed from Windows Store will be reinstalled, but all other programs will be removed.
To refresh your computer, do the following:
1. Move your pointer to the top-right or bottom-right corner of the screen to display the charms. Click
Settings
➙
Change PC settings
➙
Update and recovery
➙
Recovery
.
2. In the
Refresh your PC without affecting your files
section, click
Get started
.
104
User Guide
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